Snapdeal.com Complaints & Reviews

Order no: [protected] Request no: 3206983 I have returned the product when it was not same as claimed on the website and claimed for refund. A courier boy came and collected the item. Then after 2 days, I get the mail that we have received the product and we shall refund your money within 5-7 working days. I get the mail that they have initiated the refund process on 20th Sep 2013. It's been more than expected days, I've verified...

I placed an order for a Stapler type sewing machine from Snapdeal website under Trust pay services (Which means if i'am not happy about the product, I received - I can return the product and they will return the money.) On receiving the product, I found that it was not working properly and thus I lodged a complaint in their website on the same day (16th August). They sent me an auto generated mail that, they would arrange for a pick...

I have ordered a Mobile phone from Snap Deal. The product was never delivered to me as it was misplaced by corier people. Now since then I have been following up for my refund, everytime they say next 48 hours, next 5-7 working days, 5-10 working days. I do not know if they have actually started the refund. Very poor customer support. Not sure if someone is looking after tht department also. Don't go by their words. BEWARE of snapdeal....

This Complaint is in reference to the order no.-[protected].
I had ordered a Crocs Footwear and Tube camisole where in the products I received were astonishingly incorrect.The tube camisole came in a messed up manner and was entirely Different from what was shown on the website, for which i haven't received my refund Yet.

Secondly the Crocs footwear I received was incorrect size(had ordered size 5 and received Size...

I want to file a complaint related to continuous delivery of items not ordered by us. The mode of opted payment is CASH ON DELIVERY and being inquisitive, we have accepted the very first item yesterday by making payment of Rs 1300. Today again we had the courier boy at our door steps thrice with different deliveries. I need your help in stopping this non sense. I would greatly appreciate if you can respond regarding the further follow ups...

Sir, Bought a Ovastar OWMG - 2616 2 Jar Mixer Grinder from snapdeal online for COD (cash on delivery) THIS IS THEIR INVOICE Snapdeal's 100% Moneyback Guarantee. Know More > Dear Mario De Souza, Your Order ID :[protected] Order Placed on :[protected]:30:12 You have done all the hard work!! Now sit back Ovastar OWMG - 2616 2 Jar Mixer Grinder [protected] Shipping Address : Mario De Souza F5/3, 2nd floor, Sector 3, C.B.D. Navi...

I made a order [protected] Aalya Grey Vanilla Art Crepe Printed Saree made on[protected] has not been shipped yet.The Est.Shipping Date: Sep 20, 2013. I mailed their customer support they replied on[protected] : (Support request no:3276925) This is in reference to your order number [protected] which is getting delayed by a couple of days due to high demand from valuable customers such as you. Please accept our sincere apologies for the inconvenience...

Product is not in good condition and it has damages inside as well as outside, moreover it seems product could be a 2nd hand product or warehouse product. And the response which I’m getting from Snapdeal they are saying they have been arranged a reverse pickup but till same has not happened till date. Yesterday in the afternoon office hours I got a call from them saying they are coming for pickup but as I was in office I responded to them...

Disappointed with Snapdeal services. I have booked Nikon coolpix L820 camera (order id:[protected]). I called customer care to confirm whether was booking true. They to confirmed it was booked & will be shipped on time. This is not a fair act by snapdeal team to a regular customer. My dude also suffered like the same way......

Disappointed with Snapdeal services. I have booked Nikon p520 with order id: [protected] . The deal price was very low compared to real price. Hence called customer care for multiple time to confirm it was booked true. They to confirmed multiple times it was booked & will shipped on time. But next day got an call from Snapdeal it was an error. If its error why no one informed me when I called to customer care multiple times. please check...

I purchased Zebronics Usb Keyboard (K06) Item Code:[protected], Order No. : [protected] on 18/9/13 via snapdeal, it was supposed to get delivered by 23/9/13, But it had not been delivered, I tried filing complaint with Snapdeal customer care on 23/9 but no response was shown by cc team(they didn't even shared the ticket no. of complaint with me), rather they insisted me to call courier company. I tried calling courier company many times...

This has been one of my most harrowing experience. Below is how I would sum it up. - The product was supposed to get delivered on 4th September. But the product was delivered on 7th September, that too after repeated follow ups. I had to change my travel plan because of this. - This item was a gift to my dear ones. But, this gift has in turn become a nightmare to them & a great embarassment to me. They had to suffer with the late...

sir, i have ordered a puma bruno robust combo order no.-[protected] which contains- 1.a puma sport shoe 2.a puma bag 3.a tnf sunglass 4.a tnf belt but i received the package which contains 1.a puma sport shoe 2.a tnf sunglass 3.a tnf set of 3 socks which doesn't match d order i placed...

To , Consumer Complaints Forum CC: [protected]@snapdeal.com, [protected]@snapdeal.com Sub:Refund for cancelled order item [protected] didn't get credited to Bank account I made purchase worth Rs796/- from Snapdeal on Aug 22. They cancelled three items of the order for Rs75, Rs76 and Rs76. For two items of Rs 75/- and Rs76/- refund was initiated on 31st Aug and money credited by Sep2. For the third item worth Rs76/-, as per them refund...

I made purchase worth Rs796/- from Snapdeal on Aug 22. They cancelled three items of the order for Rs75, Rs76 and Rs76. For two items of Rs 75/- and Rs76/- refund was initiated on 31st Aug and money credited by Sep2. For the third item worth Rs76/-, as per them refund was initiated on Sep1 for this item. But even after 10 working days it didn't get credited to my bank account. On inquiring about it from snapdeal customer care, I got...

Dear Reader, ATTENTION***ATTENTION***ATTENTION***ATTENTION***ATTENTION***ATTENTION*** You could be easliy cheated on Snapdeal. As they are cheaters, big fraud and not even trustworthy. Once you planning to finalize any deal with them online, please keep screenshot of that webpage with you. As they can deny on the deal later on, would ask you evidences for the deal existences. I am a victim of it, I purchased a mobile (Samsung Galaxy Grand...

Dear sir I purchase a new laptop through snap deal on 11 sep2013 after i placed laptop problem started, but snap deal has no answer and no response till their worst courier first flight fraud like snapdeal wasted about 200 rs on call.but those pupil has no customer value finally i received the laptop and thought that is my problem is ended but again this laptop was old repaired laptop which dvd drive has issue, laptop schreen has issue...

My order no is [protected] dated 10th aug 2013 for Rs 1600 The order was cancelled, but even after more than 1 month, the refund has not received I'm calling Snapdeal every 3rd day, and my call charges have reached Rs 300 What a pathetic service from Snapdeal Will never buy a product from Snapdeal again Where is my refund Rs 1600 Regards, Anand...

Dear Snap deal. We have ordered a travel coffee mug but we have received a car mug and while ordering there were not mention anywhere that thais was used only in cars i have ordered to used this in home but this was full waste for me and useless and have Ac socket . This is fully getting the customer misguide that we are ordereing for some other purpose and he is getting different items. So kindly get it the item replaced with coffee mug...

when I place the order the product was available on site I have paid the full consideration also and a waited even after schedule of dispatch of 3rd Sept 2013n as per your mail you have informed me that the product will get dely and will deliver within 3 days. Now I got the mail for canceling my order which have shocked me as now the price of same product his increased with almost by Rs.4000/-. I register my protest and demand the same...