Snapdeal.com Complaints & Reviews

My name is sachin
My order no - [protected]
I was purchasing a watch on snapdeal dated on[protected]:21:30
And today your executive says that your order is cancelled and your amount refunded because u have not stock in your warehouse. M not satisfied of our service.in case you are not palace my order then i decided this case to consumer court. Please decision in my favour


Your order no. : [protected]br...

ORDER ID : [protected]
FAULTY PRODUCT RECIEVED : 8 JULY
ORDER CANCELLED and Refund Request : 10TH JULY
ORDER PICK UP : [protected] ON 18TH JULY
COMMENTS: PATHETIC CUSTOMER SERVICE CAUSE DINT GET ANY CALL AFTER CANCELLATION ABOUT REFUND .... AFTER SO MANY CALLS GOT A REPLY ON 28 JULY THAT U CANT REFUND MY MONEY.. WHAT ABOUT "100% REFUND 7 DAYS NO QUESTION ASKED POLICY".... AND ALSO PLEASE TELL ME WHY...

I ordered a PCBC Chrono Watch from Snapdeal. Order ID:[protected] on 11th May’13 by paying 899/-. After purchasing I came to know that the quality of said watch is not good and there are multiple negative reviews about the product, so I mailed snapdeal to check for the quality of watch before shipping. However after a week’s delay, the shipment came to my friend’s place (As I am mostly out of city).
Worth to mention 2 complaint...

I have placed an order for a watch through SNAPDEAL on 21th JULY,2013(ORDER NO: [protected]) and It was supposed to get delivered by 30th July.. but yesterday I got a mail from snapdeal saying "due to some unknown circumstances we will might not be able to complete your order".

This is happening to me 2nd time as my previous order (Order No. :[protected] was not delivered aswell.
The issue is that they are highlighting...

A phone of Rs.9999 has not been received after paying full amount for the product
i was allured and entrapped by snapdeal.com through online advertisement to buy mobile phone of the company Micromax, A101 amounting Rs.9999/-
I fell prey to their advertisement and placed an Order No.[protected] for home delivery of the above mentioned product.
The above mentioned mobile phone was delivered at my residence on 5th May 2013...

I Purchased a Nautica Water Purifier (UV+RO) Brand New from Snapdeal.com on 1352013 Order number[protected].
I received the product on 20th and there was no warranty card or installation guide or anything else just the bill copy from snapdeal and nothing related to the product or its company.
Anyways then later i waited for a long time and no one came to install and finally i installed the machine through Aqua star by paying...

i had ordered a book on snapdeal on 16-07-13. they informed me that it will be delivered by 22nd. but it was not. when i called on 27th, they told me that the order had gone for cancellation. this was very wrong as i had waited 10 days for the book and this hampered my studies. they should have informed me earlier that they were going to cancel my order....

Product: T7222PFFC Top Load 6.2 Kg Fully Automatic
Vendor: www.snapdeal.com (Online Purchase)
Order no: [protected]
Problem: Damaged product delivered and no response from vendor after complaint

I had complaint for the damaged product delivered at my place and same was approved to me by the delivery boy. I had mailed them images and the order details for next 1 week. On calling customer care, I got surprised...

I ordered a Camera on Snapdeal thinking of it is a good deal. I was wrong. (Canon EOS600D-55-135mm Kit)
First, they sent me a camera of a lower version, thinking that I would accept it as the difference is not big in the model but the price difference is a whopping Rs. 10K!! (Original product I purchased was for 45K)
I complained and they promised a reverse pick up within 4 days. I returned the product successfully on Thursday...

I had placed an order (No[protected] from Snapdeal.com on April 2, 2013 for a magazine subscription for "Muscular Development". I used my credit card to make the payment, using EMI scheme. I was supposed to be shipped the first issue on 25th June. On the 28th of June, after getting no intimation regarding the shipment, I called up Snapdeal helpdesk. They suggested I cancel the order because they have shortage of product. So, I cancelled...

hello sir,

I have purchase a mobile phone Micromax X60 having order ID.[protected] on dated 09/12/2012 with one year warranty from Snapdeal.com. But he is got a fault on dated 17/072013 and i want to repair it in warranty period. But the snapdeal person cannot do any type of response regarding that.

please take necessary action to this company he cheated the customer.

thanks....

I have ordered a Samsung laptop via order number [protected]. but wanted to cancel the order before shipment of the same.but there executive has told me that since the product is ready for shipment this can not be cancel at the moment,however you can refuse the delivery of the same and we will receive back the product.
In that way we will cancel the order.

And i have done accordingly and they have received back there...

I purchased a Micromax bing 2 from SNAP DEAL which was delivered on[protected] by Blue dart courier, but, it was not working, on the same day , I lodged a complaint and I requested them to take back the product and as per their advise you will get call from our team within 48 hrs, i called up 2 times but i got same reply from customer care, but they are not responding to my complaint, kindly let me know what I should be done. Original order...

I have purchased Micromax A116 from Snapdeal on 24th May 2013.The snapdeal order number is: [protected].
The phone was delivered to me on 1st June 2013.
The device was faulty and it hanged and became dead when I made a video call or do video chat.I was not even able to make calls or receive calls.The slot 2 of sim was also faulty and sim was not detected. I logged a complaint for which the number is 2237402.

With...

Dear sir,
I ordered “Celebrations Easy Clothes Drying Stand Seller: Celebration” from Snapdeal on 18/06/2013 with order number: [protected] with all payment in advance of amt: 1980. Delivery date given was 24/06/2013 then on 21/6/13 I got call from no:[protected] stating he is supplier & there is problem in delivery address hence I sms him my address immediately I received confirmation sms from him. But till the 29/06/13...

Recently I purchased Dell Vostro 2420 from Snapdeal. The product malfunctioned within 3 days of my purchase. I spoke to Snapdeal to cover this product under their '7 days Money back Guarantee'. They promised to get back to me within 48 hours and now after 15 days and even after repeated reminders there is no response from them.

Also, Snapdeal has purchased this laptop in April 2013, hence Dell is ready to consider...

I have ordered a samsung 32 gb memory card on 23 june. The order id is [protected].the order is not received yet and the site snapdeal site show that order is delivered on 28 june. But the courier site show it is returned to origin on 6th july. Dtdc is courier site and tracking number is x01458249.i want my 1210 rs back....

i had purchase Samsung galaxy grand from snap deal on 03/07/2013 witch was as safer agreement to be delivered whiten 7 days i .e. 10 July 2013 till date
( 11July ) the phone has not even dispatch by the retailer ,according to them the phone will come in transit in next 48 hours,
the payment of the same i.e.18000 was debited at the time of placing order when i ask for order cancelled my apil was not heard
by the miens...

Hi,

My order number is [protected] and complaint number registered with them is 2450206. I had purchased the product based on the comment that it is of free size, however when I received the product it was of smaller size and was unable to fit me. So I returned the product to them as per their email and now I am not getting any revert from them on the status and as per the courier company the product is already delivered to...

Snapdeal neither re-sending the product nor refunding after product damage reported

On 15th June, 2013, I ordered an Ajanta Pendulum Wall clock (Order No. : [protected]) from SNAPDEAL after making payment through credit card. On 22nd June, 2013, I received the product from First Courier service in damaged condition (wall clock glass broken into pieces) and also the color of the product was different from the one that I actually...