Snapdeal.com Complaints & Reviews

I ordered a phone "sony xperia m" on 3rd september and it should have delivered within 5-6 days but i then got a message that it will be delivered by 10th september. But this is 17th and still i didn't got the phone. And today i got a message that "your order has been cancelled and we will not be able to complete your order". I called a lot of times to the customer care number and everytime i got to hear that...

Dear Team, I purchased a galaxy note 2 from snapdeal.com on 21st may 2013 and it has been horrible experience. They haven't processed the promised 15% cash back till now.They replied after repeated reminders as mentioned below. "Thank you for contacting Snapdeal.com.Please accept our sincere apologies for the inconvenience you have experienced.With reference to your email in regards to the cash back for the order number [protected],...

I placed an order on "Snapdeal.com' for a mobile "Samsung Galaxy S duos' RS-9299.. 6 month EMI on 17th-Aug-2013, Today is 17th-sep-13. till now i havent received the order. I have already send a complain mail to their customer support but there was no response from their side. I have only received a mail containing the Complain ticket number and stated that they will contact me within 48hr. but no contact. I have send...

I made a purchase of women top from Snapdeal on August 28th which was delivered to me on August 30th and within half an hour I claimed the return of the disgusting, cheap product they sent me. They at first promised me a reverse pick up and then they would return the money in my account. And that too they are returning me some SD cash, in which I am definitely not interested in. I have been waiting and chasing them for the "promised"...

hello , i have purchased one pair of Bo'Bell Teardrop Gold Plated Kundan Earrings online from snapdeal.com order number[protected] Order Placed on :[protected]:57:45 Price -449 ....when i got my order it was a defected piece so i informed them by mail on date[protected]:05 PM......they told me they will provide a fresh piece ....provided complaint number[protected].....but product was out of stock .......i send back...

Dear Sir, I Had given Order to Snapdeal for Mobile (Order no.: [protected]) for Sony Xperia M (Color: Purple) with Dated 06-Sep-2013. The Estimated date of shipment- 10-Sep-2013 but till date not shipment my mobile. i have been many times telephonic discussion with snap deal but they are not giving any satisfaction answer when i will be received? Please intervene to resolved my problem. Thanks & Regards, Gaurav Dongre Cell-92768...

Hello Sir/Madam, I made an online purchase on Snapdeal Order No. : [protected] Order Placed On :[protected]:17:15 for an amount of Rs 1369/-. The order was cancelled by the Snapdeal team as they could not arrange the stock in time. After that the amount was not refunded to me even after two months. When i contacted them regarding this they say the amount was refunded and they have nothing to do. They even asked for the snapshot...

I brought a fossil watch from snapdeal.com. Received product doesn't looks like it was in the picture. Moreover it is not a brand new watch. It looks like used in showroom for display purpose. Box of the watch is also damaged. When I filed a complaint to return the product. I got the response it can not be returned because my complain matter isn't enough to return a product. I do not understand that when they have no question...

I have purchased a bangles from snapdeal which was defected and i have send it back to the company but they do not refunded or exchanged i have called more than 150 times but they do not refunded and every executive of the company tell different thing i think it is a worth company and fully fraud company .. i think no one should purchase ever from snapdeal.com bad service bad quality products they also dont have toll free number . Id [protected]...

Hi, purchased a "Crompton Greaves CG-LE22 Emergency Lantern" from SnapDeal .com on "[protected]:40:06", order # [protected], the product was not delivered was sent back to supplier, i called snap deal multiple times, was placed on hold all the time, it is a Delhi number, where i have spent half the amount on that i spent for this product speaking to the customer care, they could not find a solution till date, what...

I had made a purchase of 3 kurtas from their website and on receiving the same found them to be of cheap and poor quality hence I decided to exercise my right to a refund since I was not happy with the quality of the product. I contact the customer service number on which I was informed that my location doesn't fall in their reverse pick facility area hence I would need to courier them the product back and the courier charges would...

Dear sir, I have order a jbl tempo earphones on snap deal on 7 may 2013 i get it but on 5 sep 2013 it stop working and it have 1 year warranty i am calling on snapdeal. Snapdealwas saying me that you have to call to jbl service center when i call jbl service they were saying me that its not our fault you have ordered the earphones on snapdeal so snapdeal will exchange your earphone and the person from jbl service center abusing me sir...

I have ordered Karbonn Titanium S5 phone via www.snapdeal.com. However, The product was not delivered.
Order details:
Your Order No. : [protected] Order Placed On :[protected]:55:20
Item: Karbonn Titanium S5
Consignment no of first flight courier:[protected]
Courier Name: First Flight
Tracking No.: O99579966
Item Code / Voucher(s) [protected]
Amount Rs. 9990
Est. Delivery Date:...

I bought on 1st Aug and Blackberry handset 9220 through Snapdeal.com which was shipped by Arihant Enterprises Indore. The Blackberry box received was without plastic wrapper, the seal on the carton was opened, the battery pack seal was open, "Freebies inside" mentioned on pack and their Invoice - there were no freebies inside, Also noticed the Date of Import and Manufacture were July 2012 which is one year ago. All mobile...

I ordered for a Kingston SO 4GB DDR3 RAM (KVR1333D3S9/4G) (Order No. : [protected]) on 25th of July 2013 and received on 29th of July 2013. But the product was not the same model number as they mentioned also it was not working. I called the Snapdeal representative and complained about the issue and they agreed for return and refund. They picked up the product and confirmed for refund on 10th of August 2013 to my Bank account (whose details...

Dear sir, I have ordered a "Micromax canvas 2Plus" phone from snapdeal.com Order ID:- [protected] Placed on :[protected]:09:30 And they Dispatched "Micromax canvas 2", Whose price is lower than the one I ordered. I made a call on snapdeal customer care regarding this. But they told me to keep the one which I have got because I have used that one. They were telling me to refund my rest amount that is 950INR....

I had 853/- in my online snapdeal.com account, i used that and added 292 more to get a pen drive from that site but I got the wrong product, so I returned it and snapdeal told me they wont exchange the product they'll refund the money and I'll have to order it again.

This was their first mistake, I needed that pen drive very urgently and this costed me a client. I lost a client because of them and was in deep depression...

order no. : [protected] date purchased : 18/06/2013 product : pro toner exercise bike, informed about complaint : 30/06/2013. Called them by mobile about 25 to 30 times about the missing and damaged parts, but no reliable answers from them,,,they are just keep on postponing the dates,,, please help with the same,, -Thank you, ...

I had purchased Karbonn A21 Mobile from Snap Deal on 24th July 2013 and it was delivered in 2 days and on same day I noticed that it''s touch was not working properly so I called on Snap deal customer care Number and they had told me for contacting Karbonn service centre and I did the same but as per service centre they do not handled case where customer has purchased mobile from online so I called again Snap deal and they had told...

I had ordered a nike strike football from snapdeal.It was delivered on 29/7/13.The delivered goods was faulty.When I examined and tried to fill air in the football , it was punctured.I made the complaint on the same day and was told that it would be replaced or refunded in 4 working days.I have called the snapdeal's consumer service and every time they tell me to wait for a person to replace/refund the football.I am tired of waiting...