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Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 700

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D
deepaksriv
from Himatnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Problem - Complaint No. 3031659, Order No.-1194499295‏

I have purchase the product(Moksh Blue Denim Shirt) from SNAPDEAL on 18 August 2013, due to size issue i reject this product as instruction by Snapdeal customer care, and product has been RTO. Till date i am waiting for refund but no any proper response revived from Snapdeal Customer care. till date i have not received my refund of Rs. 499 in my account. You are requested to pls help me regarding this. Thanks Deepak Srivastava...
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Abish Zachariah
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal cheated and has not delivered my product even after 18days!! There is no update

Address:Bangalore, Karnataka

Team

This is regarding my order number [protected]. I have ordered one Samsung DVD player from snapdeal on 1st of October. I thought things will be smooth just like every time. But to my surprise you guys have turned things around. Now I realize why portals like Flipkart scores heavily on you. Till 7th of this month I have not received any status on this order until I called the customer service. Again to my surprise they told...
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U
uspuno
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't convert to EMI...

I wanted to purchase a camera and was looking for an online portal wherein I can get easy EMI option, as I didn’t have 15K to spend at one go. After some research I found Snapdeal to be the most ideal, and now I realise how wrong I was. Order ID: [protected] from Snapdeal.com on 17 September 2013; opted for 6 months free EMI from my Stanchart credit card. Received the product on 20 September 2013. No issues whatsoever with the product...
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dream1
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

send wrong item, and not refunding after returning the product

Address:Rajkot, Gujarat

i have placed order for woodland sleep on shoes on 18/08/2013 with order id:[protected], and received wrong product (sandals) on 03/09/2013, i send back on 04/09/2013 as per there suggestion, but they didn't pay back after that till today, they make falls promises that you will be deposited in the week, buy they didn't, in between they asked for bank neft details which i have provided and it takes minutes to transfer, but they don't...
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PradipSanghvi
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NO REFUND FOR WRONG PRODUCT

Address:Mumbai City, Maharashtra

We have placed order for "Tynor Leg Traction Belt" at SNAPDEAL. We received a different product from the product shown in the image online. We registered the compliant and asked them to send the courier guy to pick up the product. Every time they use to say that they will send the guy for pickup. But nothing happened as such. They have mailed that if we have any queries then we can reply to that mail chain, but no one replies on...
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S
sa.acharjee
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOt yet received my refund Money

Address:Kolkata, West Bengal

HI Team, I am really fedup with this company. From last 3 month i called up costomer care on regular basis for refund the courier Charges agiant the Order No : [protected]. Every Time i am getting reply from more than 30 Customercare executive your amount is under process will be refund 7 - 10 Working days. But already 3 month gone. Can you any body from Snap Deal Team look this matter....
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paisakya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunded the amount by Snapdeal.com

Address:Bangalore, Karnataka

Hi, I had order the product "Puma Mike White & Grey Sports Shoes(Order No. [protected])" price of Rs.1699 on 29th of July 2013 and same day i have raised a ticket for reverse pickup of the product and waited till 10 days but no one came for pickup the product then i called to the snapdeal customer care, they told me to dispatch yourself, courier charges will be refundable so i have dispatched it on 7 Aug 2013 with Maruti Courier(Courier...
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samrehman
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not refunded after 20 days of cancellation

Address:Lucknow, Uttar Pradesh

I had placed an order ([protected] from Snapdeal.com on Sept 16, 2013 for a Samsung GT 8262 core. I used my credit card to make the payment, using EMI scheme. I was supposed to be shipped the first issue on 26th Sep after continuolsy fooling me. On the 26th of Sep, after getting no intimation regarding the shipment, I called up Snapdeal helpdesk. They suggested I cancel the order because they have shortage of product. So, I cancelled the order...
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johnny b Gud
from Delhi, Delhi
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purchase on the shoe Roxxii trendy tan Loafers

Address:Allahabad, Uttar Pradesh

I ordered a Roxxii Trendy Tan Loafers shoe (Size 7) colour Brown, Order No: [protected]/ Sub Order No: [protected], but instead, i got Colour Blue, Size 6, which i totally dont like. And I need what I want. that is not a clean dealing, if the company does not what the customers required, then you have the contact No, the company should ask the customers. kindly do whatever the company can do.. thank you....
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M
maruthamkumar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

snapdeal wrong information on their website and refund not done

Address:Chennai, Tamil Nadu

I was looking for a dual sim mobile in snap deal basic model.and it was mentioned wrongly that NOKIA 109 is a dual sim mobile, which i believed and ordered for that mobile on AUG 20.order number# [protected].when i received the product i realized that nokia 109 is a single sim mobile and not a dual sim type.They furnished wrong information on thier website.when i contacted snap deal they told me to send the product back, so that they will...
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C
customer98765
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

KENWOOD-KDC U549BT offered for Rs 677 in snapdeal , and order cancelled by them after payment made and receiving delivery confirmation email.

Address:Bangalore, Karnataka

I ordered KENWOOD-KDC U549BT when it was offered for Rs 677 in snapdeal (see attached screenshot), made payment online, got delivery confirmation email from them too. The next day i got an sms ans mailfrom them saying the order is cancelled by snapdeal as there is no stock. I called the call center and the guy told me that it got automatically cancelled . First reason he told was that shipping was delayed (which was wrong), 2nd reason...
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Anand Bhanu
from Mangalore, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of order after 16 days.

Address:Udupi, Karnataka

Snapdeal cancelled my order of one "Targus 15.6Inch Revolution Expedition Laptop Backpack" after 16 days of promise that, they will send my order soon..The product i ordered was being shown available even after 10 days of my order, but still they didn't send me the product.I made many calls when the product was not even shipped after 7 days, each time they promised me of the delivery.This spoiled a lot of my valuable money...
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ankit567kumar
from New Delhi, Delhi
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wrong information

Address:Ghaziabad, Uttar Pradesh

i have purchase mega 6.3 black color mobile as shown online with discount the cost of mobile is 24114 rupees and i paid it through credit card and it will be reaches up to me at 10/10/2013 but today i got called from snapdeal.com that your product is cancelled because the shown price of mega 6.3 is not correct and said the we will refund your money with in 4 to 5 days now what can i do i want the mobile before 11/10/2013 and they cancelled...
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S
shekharmahapatra
from Mandleshwar, Madhya Pradesh
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Did not deliver the prepaid product after 10 days

Address:Kolkata, West Bengal

I have ordered the product on 28 th night and after delay due to snapdeal system error I am able to book it past 12 here is the details "Dear Shekhar Mahapatra, Your Order ID : [protected] Order Placed on :[protected]:46:59" But Very much with the fraudulent intent SNAPDEAL willfully delayed the delivery, and still after 10 days said they are sorry and on the courier bluedart number they have assigned is showing that the...
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V
vibhorxagrawal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Refunding Amount for Micromax Mobile

Address:Alwar, Rajasthan

Dear Sir, I ordered two mobiles from Snapdeal.com on 13th September 2013. Details given below: Nokia Lumia 520 - Rs 8790 Micromax GC333 - 2528 Since the total amount was above Rs 10, 000, they give option to convert it into EMI system. I converted it to 6 months EMI thru HDFC Credit card. I received Nokia Lumia within the time. However, they have not dispatched yet micromax mobile due to unavailability. They are neither dispatching...
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sauravdodka
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return request not accepted

Address:Dhanbad, Jharkhand

i bought one woodland sandal from snapdeal, i didnt liked the product i caontacted them to for returning the product but 7 days passe no response from their end. whenever i call the customer care they say wait for 24 or 48hrs but till now no action has been taken till yet. please guys spread this message and help to shutdown this nonsense company. order number-[protected] worst service. MYNTRA IS BEST IN ITS RETURN POLICY saurav...
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gona.ajaykumar
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered Old and fault product instead of new one

Address:Bangalore, Karnataka

I requested for refund of money and submitted the device back to snapdeal on 27th Oct 2013. till then snapdeal is unable to refund my money and they are not even speaking properly. My Kranti customer care executive simply disconnected call when i asked for refund of my money. Waiting for refund of money as it is 10 days for now....
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Kamleshmehta
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund or Replacement issue

Address:Mumbai City, Maharashtra

Smamsung NP535U4c was purchased on EMI through HDFC credit card payment. On receiving the laptop it was found to have low battery backup which was immediately reported by mail. in three days it stopped working and as per direction of Snapdeal, Samsung was contacted. Samsung technician declared it not working as no display, and motherboard problem. Thsi was immediately informed to snapdeal and they suggested to return the product. It was received...
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maruthamkumar
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong product delivered to me and refund not done yet

Address:Chennai, Tamil Nadu

I was looking for a dual sim mobile and I have ordered NOKIA 109 mobile from snap deal.In the snap deal website they mentioned the details about NOKIA 109 in that they mentioned that the mobile is dual sim.But the mobile is actually a single sim mobile.This i came to know after i recieved the product from snap deal.I couldnt find the slot for inserting the second sim in that mobile.when i searched the nokia website i came to know that the...
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praveen858
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRODUCT NOT DELIVERED EVEN AFTER 12 DAYS

Address:Coimbatore, Tamil Nadu

DEAR SIR, I PURCHASED FASTRACK SUNGLASSES with order number [protected] THROUGH SNAPDEAL ONLINE WEBSITE ON 22 SEPT. PRODUCT STILL NOT DELIVERED AND NOT EVEN DISPATCHED. I CALLED TO CUSTOMER CARE NEARLY 6 TIMES FOR LAST 7 DAYS. THEY CONTINUOUSLY ASKING FOR TIME TO DELIVER, I WAITED STILL TODAY BUT TODAY I RECEIVED CALL FROM SNAPDEAL, THEY SAYING THAT SIR WE UNABLE DELIVER UR PRODUCT SO WE CANCELLING YOUR ORDER AND YOU ARE MONEY WILL BE...
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