Snapdeal.com Complaints & Reviews

Sir !

I have been using snapdeal.com for the past three years for online shopping. For the last three months, say from January 2013 I haven't logged in to my snapdeal and online mail account. But when I logged on April 8, 2013 morning to place an order, I saw the amount in my Snap Deal Account had been forfeited. I called up their customer service number on April 13, 2013 to know the reason of forfeit. Ms. Dolly(SnapDeal...

I booked a mobile phone with snap deal website. Before placing the order i confirmed of availability and they acknowledged. Order was placed on 5th april 2013. On 11th their customer care executive called me and told me that the product i ordered is not available and i can either opt for different product or cancel the order. What choice i have but to cancel the order. My money which i had paid to them on the ordering date will be probably...

I'm T Sai krishna. I have ordered Karbonn A15 handset on 31.3.2013. I was told that material will be deliverred through courier by 5th April. I waited uptill 5th and did not received the material. I called them on 6th , i was told that someone from customer care executive will contact me within 24-48hrs. but nobody called me.

I again called ciustomer care on 7th april , i was told the same thing. I again called on 8th...

Hi,
This is thirumurugan,
Snapdeal Order no.[protected]
I bought the Bicycle from snap deal online service,It is on dismantling position and I log the ticket for three time assemble purpose.
I didn't get any response from them side, Every time they are telling within 24 hours,Very worst customer service fro sanpdeal.
Only they are delivered bicycle missing packing list and manual also.
Regards,br...

I have booked mobile of Karbon Titanium (order no.[protected] on 21/March/2013 stating that it will delivered in 3-4 working days. Once payment is given by me they said now it will take minimum 8-10 working days. After words they said it will take minimum 14 working days. Even after giving me dispatch details of mobile no details of courier company was provided just courier receipt was given i.e. PI[protected]. Even in india it takes a day...

This complain is regarding non shipment of my order id:[protected] by Snapdeal.
I ordered a laptop on the 18th of March 2013.
The estimated shipping date was on the 21st of March 2013. Due to failure to ship my product I called up Snapdeal and they said there will be slight delay in delivery and extended the shipping date.So I waited and the next shipping date reached. I called up Snapdeal again and this time they said the product...

Sir, I ordered one external hard disc from Snap deal site with order number[protected]. on 13th March 2013. On 20th march i received the product immediately i mailed snap deal that the product was faulty and making noise while shaking it in hand. Then after some days i couriered the item to the following address.

SNAPDEAL
Attention Mr. Hari Singh
240, Ground Floor
Okhla Phase 3, New Delhi, 110020
br...

Hi, i placed the order for Air cooler on 27th march 2013 and received a faulty Cooler on[protected] at evening after waiting for 8 days, When i opened the package,we found that stand in front of the Fan inside cooler is broken and stuck in the Fan blade so i called up the customer service next day and complaint about it but all are asking to take a photo of the damaged part of the product and a person from the complaints team called up and...

Hi,

If anyone seriously looking at the consumer complaint, i request you to please take my complaint with a high priority ...
I payed the complete amount of Rs 8299 and purchased a Air cooler on 27th march 2013 and it was promised on the website that it will be delivered in 3 business days but i received the product on 3rd April 2013 in the evening and when we opened the package, we found that the cooler is broken from...

Worst Services @Snapdeal.com

I have ordered a Sony CyberShot HX100V 16.2 MP Semi-SLR Camera (Black) Free: 4GB SD Card + Camera Pouch The dispatch Date is on 4 April but they did not deliver on time, i have talk the costumer care one day before he told me that we will take action on 24 hr but anything cant happen and then today i speak to costumer care she told me that please wait for 48 hrs, i am really very suffer for this...

Sir,

I have purchased a mobile from Snapdeal.com and paid an amount of 13999 from my credit card on 22.3.2013. They gave me an estimated time of 27th March 2013 but the mobile does not come till date of 5.3.2013. Please take an necessary step for us to avoid any kind of inconvenience in Online Shopping which can impact on other online mega store.

Thank You

Anjar Alam
Mobile no:- [protected]...

Sir,
I have bought a Samsung galaxy s advance on 22nd March 2013 from Snapdeal.com. At the time of purchasing website showing availability of Mobile. I have paid an amount of Rs.13999 from my credit card. They gave me a estimated time of 27th march 2013 after this date I called to there call center they told me to wait for 48 hours only. After 48 hours I called them again and again they said another 48 hours. I am telling them...

I had ordered a micromax Canvas HD (order id[protected] on[protected] worth Rs. 13990/-
After waiting for a month , on[protected], they mailed me that , the shipping will be delayed by another 10 days.
Apparently the price of the phone has been increased , but they will still deliver at old price. (As if the customer ever bears the expense of price increase after purchasing a product) . I still accepted that .

After...

dear sir , i buy a lenovo ideapad u310 from snapdeal dated 13 march 2013, i got this laptop on 15 march afternoon , when i open the product i found display was not working , i thought may be this due to charging i put laptop on charging , but when i return from shop in night , try to start face same problem , i called customer care , but they said it was friday now they listen my complaint on monday , sir i feel like fool, when i called...

Product Request #1792870
Morphy Richards 20 Litres MWO 20 MS Solo Microwave (Black) was ordered on 10th March was supposed to be delivered on 17th March. Snapdeal is not giving any status and unable to get any response when I telephone them on SNAP DEAL SUPPORT (rather I am wasting lot on money on phone bill itself)

Request SNAP DEALto respond or refund full amount...

I ordered a perfume for Rs 649 from Snapdeal, it has been a month today and even post cancellation of order 15 days ago, on context of continuous extension of delivery, I have not received my refund of Rs 649 back, till date. Have been trying the Snapdeal support daily, however neither a fruitful response nor a refund is received. Can someone please help out......

I had ordered david off cool water perfume on 23th march 2013 at snapdeal.
They promised to dispatch my product on 25th so that i could recieve it by 28th any how.
But now after the order they changed their commitment. Now they are saying they will dispatch the product on 29th. I called customer care and told them that i am going out of city on 29th morning but they are least interested and failed to help me get my product on...

dear sir,
i ordered "Personalized Parker Frontier Matte Black (Gold Nib) GT Fountain Pen" of worth - Rs. 500. from Snap deal .com on 13 march 2013 . on 16th march i got an email stating that my parcel has been shipped and will reach by 20 march 2013 . however till today i have not reached the parcel . i have been calling snapdeal customer care number almost thrice a day and every time i was told we trying to resolve the...

Dear Sir,

I am writing to you as I have tried all possible options and have no information about when the products ordered by me would be delivered under;


order no.[protected] where 3 Toshiba 40' LCD TV are undelivered at Snapdeal

order no.[protected] where 1 Toshiba 40' LCD TV is not undelivered at Snapdeal


TV where to be delivered by 16th March and 11th...

I have received a Damaged product from snapdeal. Dr. Morepen BP monitor. Order #[protected].
Lodged a complaint for the same whose ref. No. is 1769054. But no one at snap deal cares to read the mails and images that i have sent rather they are not even takin calls at the helpline numbers. This is a fraud company, They pack damaged products and dispatch to the customers. Govt. should take serious actions actions against them. We all...