Snapdeal.com Complaints & Reviews

I have purchased slippers through Snapdeal. The size didn't fit so I called snapdeal people and they asked me to return the product through courier so I booked thru dtdc vide consignment no . H00835239 on 24/05/2012, but snapdeal people say they received empty packet. and DTDC people showed the status in their system as delivered on 26th May 2012. Whereas Snapdeal people are saying they received the packet on 30th May 2012. I don't...

SNAP DEAL SHIPPED THE WRONG PRODUCT AND EXPECT THE BUYER TO CONSTANTLY FOLLOW UP ON THE COMPANY's GOO[censored]P, WHICH IS POOR CUSTOMER SERVICE>> YOUR MONEY IS STUCK AND THEY DO NOT BOTHER CALLING THEM BACK FOR ANY QUALITY ASSISTANCE>>>

DO NOT BUY FROM SNAP DEAL !!...

I ordered a product through Snapdeal on 23rd May '12(Order ID#[protected], and haven't received the product.
I get confusing replies from Snapdeal and AFL helpdesk(Their inefficient courier service).
When I contact snapdeal via their email helpline, I get a reply that they have shipped the order, and I'm asked to contact the courier service.
When I contact their AFL courier service, they say the consignment...

I HAVE RECEIVED A DEFECTED PIECE OF SAREE FROM SNAPDEAL ONLINE SHOPPING CENTRE.
THE PRODUCT BOOKED BY ME AND THE PRODUCT DELIVERED BY THEM IS EXACTLY NOT THE SAME AS WELL AS THERE IS A MISPRINT ANT CUT MARK IN IT.
I HAVE MADE A COMPLAINT AFTER 76 HOURS,BUT ACCORDING TO THEM COMPLAINT HAS TO BE DONE WITHIN 48 HOURS.
MY PROBLEM IS WHEN THERE IS NO SUCH COMPLAINT INFORMATION GIVEN ON THE SITE THEN WHY ARE THEY NOT REGISTERING...

On 21/05/2012, I ordered two products from Sanpdeal.com under order no.[protected] &[protected]. The company without assigning any reason or giving me any information, has cancelled the order. What do I do?...

I have ordered a D'Damas Gold and Diamond pendant from Snap-deal on 26th May 2012. They were supposed to deliver this product to the communication address within 5 to 7 business days. I have constantly tried to get in touch with them in order to find out the shipment status as the money is already paid. The amount deducted instantly from my account was 7349/-. The online shopping store now is unable to provide any shipment details and...

I ordered for dell vostro 1450 and they sent dell vostro 1440 and told they are similar. WTF. And then i bymistake sent the laptop back. Now i am not getting any reply from them . Everytime I call them up, some random call center guy picks and say "we have escalated the issue pls wait" . And it's been 2months . No single proper reply from them.
My complaint number is 421944. super cheaters....

I placed an order for 32GB SD card on Snapdeal on 5th of May 2012 (Transaction no:[protected]
First of all the shipping got delayed and automatically got changed to 16th May.

But i was shocked to see that instead of sending the 32GB card, snapdeal has sent an 8GB SD card.
We reported this fraud to snapdeal and they told they'll arrange for a reverse pickup. But they came back saying it can't be done...

I have ordered a pair of sunglasses online through snapdeal website and for 20 days I did not receive the product.After sending several mails and making calls to the customer care I was told that snapdeal cannot do anything once the product is shipped from their place!!!!!! they are not responsible for the delivery of the product!!!!! and they did even return my money till date.Its almost 1.5 month all this happened and still i dont get any...

Hello,
I had placed my order on Snapdeal.com (Order No:[protected] and Complaint No. 506048) for Enter USB 2.0 Speaker E S120 having price Rs. 270 on 7th May 2012 via COD. And they deliver my product on 10th June but I found that my product was totally broken/damaged and seems to be old. That product i.e speakers was attached with papers/tapes and one of the speaker don't seems to be speaker anymore. I even send them snaps of these...

(ticket #508000)
What’s update for me…this is really infuriating me a lot.

Hell guys are doing hell work at snapdeal. I believed that snapdeal is a great store and doing very pleasant delivery. But I was wrong…..seems FAKE clearly. Nothing else…..

Thanks again just keep your work like this.

Rakesh Rosan Mohapatra
Mob-+91-[protected]...

I have ordered Zbel heart shaped pendrive from snapdeal and after 10 days they delivered product, in that there is Locket shaped pendrive and i called customer care and complained and they told to send it back and i waited for 40 days and i did not get any call from snapdeal. i called them for the status of the purchase and now they are telling the product is not available and after 2-3 weeks your money will be replaced.
still they...

I have bought Micromax Tablet from SNAPDEAL (online). Tablet is faulty, It opens/closes application on its own while charging.
I have sending e-mails regarding same to the SNAPDEAL since 10/04/2012,They first tried to mislead me by asking to contact Micromax.Micromax told me to conatc SNAPDEALS. After that they promised me replacement and asked me sent the Tablet. They returned the same tablet with same issue. I want to file case...

Hi This Is Jaspreet I Ordered An Mo Life Flubber Samsung Galaxy S2 Black Mobile Case From Snap Deal And They Sent Me The False White Cover The Blue Dart Guy Said I Felt Like Trust Thats Why Gave You ThE Order First Otherwise We Firstly Take The Money Then We Give The order I Opened The Order And Got The White One And When I Said Blue Dart Guy The Order Is False He Said Its The Problem Of Snap Deal Sir You Have To Pay 975 Rs Or I Will Have...

Hi, i purchased a kurti from snapdeal & the order id is[protected] but inspite of repeated mails follow ups no resolution been provided, the item is not yet delivered rather several complaints number been given to me. I want some strict action to be taken against such online fraud at the same time prople reading this mail should stop purchasing anything from snapdeal which i already did. rgds
Rosy Das
@[protected]...

don't buy anything from snapdeal, they are making fool, I have purchase Olay Total Effects Day Cream SPF 15 50g with order:[protected].
Complain 1. they deliver this item after 17 days in open condition.
Complain 2. My wife is using same cream for last 3 years, but after first use of snapdeal delivered cream got reacted on chick (skin), then i Spoke to snapdeal customer care and he said we can't do anything in this...

Booked micromax funbook tablet on[protected] order no.52715804
Got message on[protected] that it will be delayed due to unavoidable cause
I have called to customer care service they insist me to change the color from midnight grey to slate grey
And re-order to get prompt delivery,
I have done the same cancelled previous order and booked new order on[protected] order no.[protected]
Now i have got mail that...

My name is Naveen Kumar Ojha. I have ordered "Dell 22 Inch WideScreen HD LED Monitor (ST2220L)" Order ID:[protected] from snapdeal .I recived my order on 2nd may but Power cord was not there in that box.I droped a mail for that and I got a ticket number-(ticket #478601) After that I did not get any responce from snapdeal I can not use my monitor because power card was not there I am waiting for reply from last one week.I did not...

I had ordered Genius Netscroll 110X USB mouse from Snapdeal on[protected].
I had received that mouse on[protected].
But the mouse was defective.
It was impossible to right click with the mouse.
Even left click button needed a lot of force to click or double click.

So I had complained them about this product on[protected]
They replied me on the same day, saying that I need to resend the mouse...

Recently i purchased a webcam and i found it to be faulty!! The order was placed on 30th April 2012 [order no.[protected]] which was shipped through bluedart and it got delivered on 4th May 2012 i.e today. As i try to capture pictures or record a video a black screen appears and nothing happens!!

So please look into this matter and make them replace the faulty product as soon as possible...

Hope you will do the...