Snapdeal.com Complaints & Reviews

****IMPORTANT : Read Before Buy from Snapdeal**** ORDER NO. [protected] This post is something different from my Point of View. And it's out of my Blog Topic also. But still I found it reasonable to share with all of you as in this age of Online Marketing & Shopping, this could be happened with anyone o[censored]s. And if it troubles me these much...It could trouble you more than this. Read Before Buy something from Snapdeal : Guys... I want to share an incident I'm currently facing with Snapdeal. & In this post, I want to let you know what Snapdeal doing behind the Name of it's Customer Care & their TrustPay Service. Okay. A Payment of mine (As small as Rs. 2343/-) is due with Snapdeal from past 1 month. Actually I returned an Item to them against Order No. [protected] & they received the item almost 1 month before. But till then...their Customer Service executive asking me for few time again & again & already have taken almost 1 month but they still are unable to pay my refund amount. I was very much sure that I'll get my Money as I trusted Snapdeal as a reputed Brand & well known to everyone. But I never know Snapdeal could be as much cheap as they can eat a Buyer's money which is also very low (Rs. 2343). Okay...I called them from last 1 month for many times. I almost spent approx Rs. 200 to call them but all go into vain. All Customer Care Representatives just saying me that they are forwarding my Issue to the Refund Team. But I already got 2 mails from them that my Refund is Initiated but in actual it's all fake Emails because each time nothing is Credited in my Account. So in this kind of an issue if they said that your refund is initiated don't trust them because sometimes they are just lying to avoid the Customer. I share with them my Bank Account Statement 3 - 4 times because those peoples thought I'm lying..!!! I'm not that Cheap, Snapdeal. And the case goes to it's height when from SNAPDEAL's end, they deduct my Rs. 725 SD Cash from my Account. What the [censored]. And when I called then and asked they said "Sorry sir, I was finding the possible reason. But didn't found any. So it must be a mistake. I'm forwarding the issue & it'll be credited." But I didn't even got that 725/- SD Cash also. Means they are now busy looted me for almost Rs 3100/- I guess they would be very happy... But they didn't know it could cost them more than that. I bold that Word "Forwarding" because this word is only common when a Snapdeal Customer Care Representative communicate with you. They will say you everytime that they are Forwarding your issue... But what Forwarding can do... I already seen that. :D I'm going to report in Consumer Forum. I know...Thing will become harder for me. But now I want to a proper compensation on this Case for all is happening with me. This post is only for sharing my Experience with all my fellow consumers. This could be happened with you too.

order no [protected] complaint number 01534978 i had already returned the intex aqua phone i asked to refund my amount of 3445 in my bank account and coorier charges of 968 also in my bank account but they are not refunding 1 month passed

I am ordered a mobile in snapdeal online shoping site on 3-6-15 receving the order in 7-6-15. when the time of opening my package i am getting shcok it contains a hard stone on that. I asking their coustmer care service center they are not giving the proper answer and any relavent information. plz Help Me.

i had ordered one creative 2.1 speaker on 4 june 2015... the order has came to me on 8th june 2015. i had found the legs of the speaker is broken. when i went for complain they asked me to go to the courier office to give the product. when i again approached for the return it was told that the return period is over while the period of delivery was just 1 day

Hi Sir, My self P.Naveen Kumar I have purchased woodland trendy brown sandals from Snapdeal. But product quality was not at all good, very bad quality product.. I consult woodland showroom they are telling we are not responsible for online products.. And they are told this is Not a good quality not original leather.. We cannot services this product, Please consult Snapdeal. I raise ticket for this issue on 1 June 2015. Your Snapdeal Team acpet to pay 800 rupes refund for repair. But still 8 days competing but refund amount was not credit in my account... Please help to refund my money Regards, P.Naveen

SNAP DEAL ORDER ID ([protected]) Dear sir I have purchased KENT 8LTR Grand Plus RO Water Purifier from SNAP Deal dated On Mon, 18 May, 2015 . But due to our various deliberations material has been received on 2nd june 2015. M/s Snap deal has not provided the installation support in panipat. so i have kent authorized representative M/s Hemkunt enterprises shop no. 2, Apollo guest house, near bus sand panipat, Mb No. [protected]. They have send their representative & installed the same . After installation the RO M/s Hemkunt enterprises have asked for the installation report for which the same has been cut by the snapdeal. Due to which i have to pay Rs 200 to the kent representative(M/s Hemkunt enterprises) & all my warrent has been lost due to non availabilty of the same. Now their is some product issue i.e TDS is not properly working in the RO. For which Snapdeal unable to provide the solution at their end. This is such a mistake at my end that i have purchased the item from snapdeal. Kindly look into this matter & provide installation report or replace the product from the snap deal. Regards Braham kishore Hno:- 544, sector-12, HUDA, PANIPAT-132103 HARYANA [protected]

Dear Sir /Madam I have received the parcel yesterday.When i open the parcel I saw the bag tron. So. I want to return it. Please take care about this as early. Details given below. ITEM CODE--- DE028360 ORDER NUMBER--- [protected] SUBORDER NO.------[protected]

Hi, I'm Mayur Mardikar. I ordered 3 products from Snapdeal on June 5th.During the transaction order doesn't placed.but the amount is debited from my account. I immediately contacted snapdeal about this issue. The said me the amount will be automatically credited to your account. But still I don't got my amount back. I hope you will help me ASAP.

Hi I have ordered Nokia Lumia 630 on order dated 15/may/2015 and I received my phone after a big follow up...i that phone head phone not working I also Cal to cuatome care but still ther is no fever nd they told phone will be repair...when it's manufacturing fauld then how I repair ...why this not Chang...mr behal pls reply my qstn...thnks parag Arora

I have ordered a John Player shirt from snapdeal online shopping. MRP indicated on the product is Rs 1199, but they took Rs 1599 from me. Also I have chosen to GIFT WRAP for extra Rs 30, but they sent the product without any gift wrapping. I have contacted the company customer support, but they didn't respond properly. Order ID :- [protected] My contact no. [protected] That's it please take proper action. Thank you

The Vox Power bank 12000mAh Portable Dual Usb for mobile which i purchased on 13th November, 2014isn't working at all.This product has warranty of 1 year. Seller name-InnovationsWorldwide-Delhi-110037 Item code[protected] Order no-[protected] Suborder no-[protected] I want my power bank to be replaced as soon as possible

I ordered 2 gold coins of 10 gms. each on 31st May 2015, my order number is [protected]. Today is 8th June 2015, still now the parcel is not dispatched even. Contacting Snapdeal everyday, they are giving false claims that it will be done within next 48 hours. Today also I called they told that it is very unfortunate but we are looking into the matter. Cash On Delivery was not available so I had to pay first through Net Banking. The total amount of the order is ₹57, 106. I'm realling scared and worried. Please help me. Thank you.

I ordered one XOLO Prime blue color mobile from Snapdeal on dated 01.06.2015. I received this mobile on dated 05.06.2015, but the colour of mobile received was black. I ordered for blue color mobile but while I received it was black color mobile. I lodged online complaint regarding wrong delivery of product on dated 05.06.2015 but till this date no any response received from you. I contacted the mobile number provided by you but no any person received the call. If I not received your proper response from you today then I have to lodge complaint in Consumer Court against you. Please give me quick reply as early as possible.

I have ordered ADCOM A-NOTE QUAD CORE WITH 1GB RAM & 8GB ROM-GOLDEN and received defective product on 31 May 2015 vide order no [protected]. Raised complaint for replacement and return delivery has been made on 01 June 2015 vide receipt no 825730. Whereas neither any replacement nor any refund has been received till date, reason unknown, and no information has been received yet.

I had ordered an aux cable from snapdeal (order id - [protected] ) on[protected] i had paid the money online because of some reason snapdeal has cancelled my order on 1-6-2015 and said that the money will be paid back in 5 days and even now i haven't received my money

My order for Philips SHL3105WT/00 Over Ear DJ Style Headphones - White Order ID: [protected] Placed on Wed, 22 Apr, 2015 The right side of the headphones stopped working after almost a month of purchasing. I filled the complaint/replacement/refund form of the website of snapdeal but I haven't even got a reply. It has been three days.I want to get my headphones replaced or my money refunded ASAP the headphone also come under six months warranty as give by philips as shown on product landing page. I want an action to be taken as soon as possible.

I placed an order with snapdeal for 1.2 ton Hitachi Split Air conditionr vide my Order ID : [protected] Placed on :[protected]:30:44. The promised delivery date was[protected]. The shipment arrived at Taratala(Kolkata) warehouse of the courier M/s. Bluedart Express Ltd.on[protected] but they could not deliver it on promised date. The item is purely seasonal and if the delivery is not made during this height of summer, the purpose of the item is totally foiled. Herebefore, I placed an order with snapdeal for one bathrtoom cabinet, which I had to cancel for non delivery of the item as no person of the courier M/s. Gati KWE contact me for delivery during the period the item was kept with them. Their delivery personnel made a contact with me over phone after cancellation of the order vide Order ID: [protected] Placed on: 02 May, 2015. I would interested to know whether the snapdeal check the capacity and the credentials of the suppliers before publishing the ad for sell ?? Do the snapdeal indirectly indicate for not placing any order with them as their suppliers are not competent to complete the order in time?? I would happy to know the actions taken by the snapdeal against the sellers.

order no-[protected], suborder no-[protected], ITEM ordered-lotto trojan black men's running sports shoes RATE- 1099 item received-lotto tremor running sports shoes RATE-900 item also received late on 5th jun 15, that too wrong and cheaper item .i am bearing financial loss and cheaper and undesired item.what is the remedy.

PURCHASED LLOYD PORTABLE 1 TON AC LP12HCN FROM KASHIKA TRADING COMPANY THROUGH ON LINE SERVICE VIDE ORDER NO. [protected] AND SUB ORDER NO. [protected] O 06 NOV 2013. LLOYD SERVICE CARE REFUSED TO INTERTAIN COMPLAINT AS THERE IS NO TIE UP WITH SNAPDEAL FOR POST PURCHASE MAINTENACE OR SERVICE. SNAPDEAL CUSTOMER SERVICE ASLO WASHED THERE HAND AS 01 YEAR WARRANTY ALREDY OVER. KASHIKA TRADING CO. NOT RESPONDING. AT THIS JUNCTURE, FACING DIFFICULITY, TO WHOME I SHALL APPROACH FOR REMEDY.

I have ordered two pairs of Boots on snap deal on 3rd June 2015, I have received constant details of despatch of one pair and delivered one pair well in time on 5th june. but not the other, when I checked I found that the order of the other pair has been cancelled without any intimation to me, when i sent an email to sanp deal they says that the product got unavailable after order but now it is available and u can order it again but paying the double the price. It is a pure cheating what else.