| Address: Gurgaon, Haryana |
snapdeal.com is a very fraud company for sellers. Snapdeal is cheating sellers regularly.As the time of registration as a new seller, they completes all the process within 24 hrs. but when any issue or problem came, then they hold all your payments and give harashment to the sellers for couple of months and not solve the issues. We are seller on snapdeal from 1-3-2015, in starting everything is fine but when order flow increase, then on 07-05-15, we receive a mail from snapdeal mentioning that " We are suspending your ac. and blocking your access to snapdeal seller pannel ". As per payment cycle snapdeal has to transfer payments on 11-5-15 but they did not transfer anything. When i ask on seller pannel regarding payments they did not reply properly and told to contact account manager. when i ask account manager then he told " dont worry sir, it is just a technical glitch due to which your payment is on hold, you wil get your all the payments maximum by 20-5-15. On the other hand they did not block my access to seller pannel and orders are coming regularly or even faster before that.after his promise, we keep on selling, and doing sales of more 2 lacs within 8-10 days . after some time on 20-5-15, accont manager told that the payment will release soon, and the payment will remains on hold for those orders in which complain is come. then 2-3 days later I contact again to the account manager as well as seller help but they did not reply properly and put the matter on hold. i have also register case(case no.[protected] and they promise to reply within 24 hrs but no reply has come. Now nobody is responding us, our account is still active, still orders are coming..It shows that it is a company of t cheaters and unprofessionals. I have all the details of telephone recodings and mails in which they promise to release payments. A amount of 2.4 lacs due on snapdeal since last month.but now they are not responding us . plz release our payments on urgent basis. AKB ENTERPRISES Seller code- S0245d ([protected])
Snapdeal.com customer support has been notified about the posted complaint.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team