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Snapdeal.com Complaints & Reviews

www.snapdeal.com

3.6

Updated: Nov 24, 2025

Complaints 14450

Resolved

9451

Unresolved

4999

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Address: Darjeeling, West Bengal

My order no [protected] .. M complian for universal nutrition animal cut's.. All of bank details m send on last 23 may, 2015. It's now 6 month old problm.. Why u guys didn't return my money back?? What is ur problm.. Then told me that snapdeal didn't provide money back guarantee

+1 photos

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 1, 2015

Verified Support

Dear Rajdeep Paulsudip0098,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli

Order ID: [protected] I HAVE ORDERED LUMIA 640XL, BUT WHEN I CONTACTED COURIER COMPANY THEY SAID THAT MY ORDERED HAS BEEN RETURNED, STILL NO UPDATE FROM SNAPDEAL. ALSO PREVIOUSLY I HAVE ORDERED MOBILE IT WAS RETURNED TO SNAPDEAL. EVEN THIS TIME GAVE CONTRACT TO SAME COURIER COMPANY. I HAVE ALREADY SHARED THIS ISSUE WITH SNAPDEAL CUSTOMER CARE 4 TIMES AFTER PLACING ORDER OF LUMIA 640 XL AND HANDLING IT TO SAME COURIER COMPANY, BUT ALL OF THEM ASSURED ME THAT I WILL GET MY ORDER TILL 31/05/15. KINDLY REQUEST YOU TO GIVE ME UPDATE ON SAME ISSUE AND APPOINT A CONSULT PERSON TO WHOM I CAN COORDINATE. TILL NOW VERY BAD SHOPPING EXPERIENCE BUT STILL ATLEAST MAKE SURE THAT I GET MY ORDER TILL 01/06/15 REGARDS, PRATIK PATEL [protected]

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

May 30, 2015

Verified Support

+1

Dear PRATIK028,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

P

PRATIK028

from Mumbai, Maharashtra

May 30, 2015

+1

I have lodged complaint on your given mail address but there is no response, please do needful as soon as possible

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 16, 2015

Verified Support

Dear PRATIK028,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

P

PRATIK028

from Mumbai, Maharashtra

Jun 18, 2015

+1

i am not going to write on given id, since there is no response and what a bad service it is, my order has already been returned 3 times. no use of such a big brand

STILL NOT RECEIVED MY ORDER - Comment #2177932 - Image #0

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Address: Kanpur, Uttar Pradesh

my name is ram prakash pandey my order id is [protected] but snapdeal cancelled my order with out my permission and not to given me a perfect answer so i complain it

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Address: Kurnool, Andhra Pradesh

Dear sir, iam D.Dinakar from Nandyal, Kurnool Dist. Andhra Pradesh. Iam purchase car mobile holder with 360 degree rotating.But it is damage under the transport.Please repalce the same material. How to return this damaged item. My mobile number is [protected]

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 1, 2015

Verified Support

Dear Dinakar Rao,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 15, 2015

Verified Support

Dear Dinakar Rao,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, I had placed an order of Iphone 5s 16GB space grey to snapdeal in 25th May 2015, till to day we do not have received the my phone, i have make the payment from credit card. We have called many times to customer care but they are not giving the proper response. They saying earlier mobile supplier was different now we trying to deliver from another supplier. Kindly request you to file my complained and give the help in this case. Order No: [protected] Best Regards, Tarun Bhardwaj G-275, FF, Sector-22 Noida

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Snapdeal.com Customer Care

from New Delhi, Delhi

May 30, 2015

Verified Support

Dear TarunBhardwaj,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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Address: Bharatpur, Rajasthan

i have buy Panasonic T40 from snapdeal, but i think they deal in pre-used products, mobile which i received is not working proper, when i charge mobile it will heat up and after 2 hrs of charging, the backup time is only 4hrs and while calling mobile die before 4hrs, i suggest every one not to deal with snapdeal they are fraud and also never buy Panasonic mobiles there technology and battery is very bad. Order ID : [protected] Order Placed on:[protected]:08:12

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K

kapsniks

from Mumbai, Maharashtra

May 30, 2015

panasonic T40 battery backup is not good die in 4hrs and heatup while charging.and snapdeal is a fraud site. never deal with snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

May 30, 2015

Verified Support

Dear kapsniks,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 16, 2015

Verified Support

Dear kapsniks,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 2, 2015

Verified Support

Hi kapsniks,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: Varanasi, Uttar Pradesh

i m order Cello Aqua Pure PP Bottle 1000 ml (Set of 6) - Pink why they are not delver and they said out of delivery .. i still order 20 day they can't .. other compnie like fllipkart they are also delvery here same address they can do... this are first time they are not deliver at the address ..

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Snapdeal.com Customer Care

from New Delhi, Delhi

May 30, 2015

Verified Support

Dear Kailash Singh Yadav,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

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Address: Mumbai City, Maharashtra

I ordered Skullcandy X2WHFY-820 WHIP In Ear Earphones with Mic (Black) from snapdeal of rs 440. after few days snapdeal delivered the said product but the quality of the product is very bad. A very pathetic service by snapdeal. I wasted my time and money but in return i got a poor quality product from snapdeal, !!

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

May 30, 2015

Verified Support

Dear Hitendra upadhyay,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 15, 2015

Verified Support

Dear Hitendra upadhyay,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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Address: Gurgaon, Haryana

I have very bad experiences with snapdeal.it is better to shop with flipcart or amazon atleast they will provide your product in given time. 1.[protected]- order is canceled on its delivery date by snapdeal. 2.[protected]-first delivery date is 21 may then postponed to 29 may and lastly on second delivery date they canceled it. 3.[protected]-i have issue with size and replace it with smaller size but they same size again..

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

May 30, 2015

Verified Support

Dear kushalhp10,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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Address: Ghaziabad, Uttar Pradesh

I have purchase online mobile online M330 with one year warranty but mobile getting some issue and they are replying on mail... below is the email...i have send... Hi Sanpdeal, i am getting some issues in this mobile 1. Hang 2. Running phone getting switch off. please look into the issue to concern team and try to exchange the mobile as soon as possible. Thanks Rajat Tyagi [protected] On Sun, May 24, 2015 at 11:31 PM, Rajat Tyagi wrote: but i already registered my self...before purchasing the m330 product On Sun, Apr 19, 2015 at 7:51 PM, Snapdeal Customer Support wrote: # Please reply above this line for further assistance # On Sun, May 24, 2015 at 11:31 PM, Rajat Tyagi wrote: but i already registered my self...before purchasing the m330 product On Sun, Apr 19, 2015 at 7:51 PM, Snapdeal Customer Support wrote: # Please reply above this line for further assistance #

Aug 6, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

May 30, 2015

Verified Support

Dear rajat1981,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

R

rajat1981

from Noida, Uttar Pradesh

May 31, 2015

I already send a mail and contact details. i already notified the issue but i didnt get any update on this?

Thank & Regards
Chinu
[protected]

R

rajat1981

from Noida, Uttar Pradesh

Jun 12, 2015

Everyday, I am getting a e-mail from snapdeal your no is not working...even I have re-sent the number so many time as par the below email...I am just out of station. so please contact on below numbers and close the issue. I am very bed impression to after purchase the mobile from snapdeal.

Hi

please find the no as below.
Nikita Tyagi, ,
[protected]
[protected]
Thanks

Rajat Tyagi

On Tue, Jun 9, 2015 at 4:39 PM, [protected]@snapdeal.com <[protected]@snapdeal.com> wrote:

Dear Rajat Tyagi,

Greetings from Snapdeal!

This is regarding your request number 02018882 registered for the order number [protected].

We tried contacting you on your registered number ([protected] ), however we couldn't reach you. We will call you back in the next 24 hours, request you to bear with us in the interim.

Please share an alternate contact number by return mail, if the registered number is not in use.

In case of any further assistance or clarification on this issue, please reply back to this email.

Assuring you of our best services always,

Yours sincerely,
Team Snapdeal

[protected][protected][protected][protected][protected][protected]------

All purchases covered by TrustPay guarantee

Click here to learn more: http://www.snapdeal.com/info/TrustPay
ref:_00D90wAYI._50090qQcsu:ref

[protected] Original Message[protected]
From: Rajat Tyagi [[protected]@gmail.com]
Sent: 5/6/2015 4:24 PM
To: [protected]@snapdeal.com;
[protected]@snapdeal.com
Subject: Re: InFocus M330 16 GB White

This is Mobile, It's not a laptop, Ritesh providing the computer solution
not for mobile.

Thanks
Rajat Tyagi

>
>
>
>>
>>[protected] Forwarded message[protected]
>> From: [protected]@snapdeal.com <[protected]@snapdeal.com>
>> Date: Fri, Jun 5, 2015 at 9:49 AM
>> Subject: InFocus M330 16 GB White
>> To: "[protected]@gmail.com" <[protected]@gmail.com>
>>
>>
>> Dear Rajat Tyagi,
>>
>> Greetings from Snapdeal!
>>
>> This is regarding your request number 02018882 registered for the order
>> number [protected].
>>
>> We tried contacting you on your registered number [protected], however we
>> couldn't reach you due to your mobile is switched off. Further we request
>> you to kindly contact service center at below mentioned address. They will
>> check and assist you in this regard.
>> Complete Computer Solution Shop No101 1st Floor 77, Rahul Complex
>> Ram nagar Ambedkar Road Ritesh K. Agarwal[protected]/91 120
>> 4313153/[protected] [protected]@gmail.com Ghaziabad 201001 Uttar Pradesh
>>
>> In case of any further assistance or clarification on this issue, please
>> reply back to this email.
>>
>> Assuring you of our best services always,
>>
>> Yours sincerely,
>> Team Snapdeal
>>
>>
>>[protected][protected][protected][protected][protected][protecte...⇄
>>
>> All purchases covered by TrustPay guarantee
>>
>> Click here to learn more: http://www.snapdeal.com/info/TrustPay
>> ref:_00D90wAYI._50090qQcsu:ref
>>
>>
>>
>>
>>
>>
>

R

rajat1981

from Noida, Uttar Pradesh

Jun 12, 2015

I am receiving as such mail, even they have mentioned 1 year Warranty of the product. I am not saying you have to replace it.. But you have to provide the services, what you have declared before saling the items. If saling all chiness Items without warranty. Please let me know.

I am Requesting to the all the Sanp deal customer please be careful, this is your money spend carefully. Dont see Amir Khan is on AID or who is this...they are taking the Commission from verndor after that doesnt matter for them. Its a quality product or not?

Dear Rajat,

Greetings from Snapdeal!

We sincerely apologize for the inconvenience you may have experienced.

We would like to inform you that, we would not be able to entertain your complaint as it has crossed the 7 days time period for the return or replacement of the product. We would like to inform you that in case you face any problem with the purchased product, you have to inform us within 7 days from the date of delivery of your order. For detailed information, kindly refer to below mentioned FAQ’s link given on our website.

http://www.snapdeal.com/info/TrustPay

We request you to please visit the brand service center as the product has manufacturer's warranty to get the issue/fault rectified, or get DOA letter from Brand service center and share with us at "[protected]@snapdeal.com" .

In case of any further assistance or clarification on this issue, please reply back to this email.

Assuring you of our best services always,

Yours sincerely,
Team Snapdeal

R

rajat1981

from Noida, Uttar Pradesh

Jun 12, 2015

I am receiving a such mail everyday, i am ask one question from sanpdeal, what about one year warranty. they have mentioned before saling the product.
I am request the customer to customer please dont purchase any chiness product from sanpdeal. all the vendor saling chiness product, that thing doenst matter for sanpdeal, bcoz they are getting his fix commission without any issue.
I have very bed impression from sanpdeal.

Dear Rajat,

Greetings from Snapdeal!

We sincerely apologize for the inconvenience you may have experienced.

We would like to inform you that, we would not be able to entertain your complaint as it has crossed the 7 days time period for the return or replacement of the product. We would like to inform you that in case you face any problem with the purchased product, you have to inform us within 7 days from the date of delivery of your order. For detailed information, kindly refer to below mentioned FAQ’s link given on our website.

http://www.snapdeal.com/info/TrustPay

We request you to please visit the brand service center as the product has manufacturer's warranty to get the issue/fault rectified, or get DOA letter from Brand service center and share with us at "[protected]@snapdeal.com" .

In case of any further assistance or clarification on this issue, please reply back to this email.

Assuring you of our best services always,

Yours sincerely,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 19, 2015

Verified Support

Hi rajat1981

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks
Team Snapdeal

R

rajat1981

from Noida, Uttar Pradesh

Jun 23, 2015

Concern is still same, I didn't get any update ..what ill get refund or mobile? And when will get it.

Please confirm the same.

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 24, 2015

Verified Support

Dear rajat1981,

We wish to inform you that, product amount had been refunded on 19 June, 2015.

Regards,
Snapdeal Online Team

R

rajat1981

from Noida, Uttar Pradesh

Jun 24, 2015

But I didn't receive anything, can you please share the courier details

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 25, 2015

Verified Support

Dear rajat1981,

We wish to inform you that, product amount had been refunded on 19 June, 2015 and it will take 9 to 10 working days to reflect in your bank account.

Regards,
Snapdeal Online Team

R

rajat1981

from Noida, Uttar Pradesh

Jul 3, 2015

Still I didn't not receive any amount yet. Can someone please

P

patrakamalkant

from Bhubaneshwar, Odisha

May 23, 2016

Snapdeal.com — INCORRECT ACCOUNT NUMBER

Dear sir, I have ordered a Bureaucrat Blue Cotton Blend Regular Formal Shirt Order ID: [protected]. I have given u an incorrect account number for the refund policy.I want to recorrect my account number. can u please help us.

N

narasimha sai

from Guntur, Andhra Pradesh

May 23, 2016

Snapdeal.com — Mayatra Red & Orange Anti Ultraviolet Portable Camping Tent

broken sticks

I have purchase online mobile online M330 - Comment #2416729 - Image #0

Y

Yuvii

from Chennai, Tamil Nadu

May 26, 2016

order no 4903301418 size wrongly taken

I placed an subject order no till time yet to received and i received mail mentionec the product but size mentioned as 3 instead of 5.kindly review the order and arrange for delivery

R

RAJINDER MALIK

from Chandigarh, Chandigarh

May 27, 2016

Outlet tap of gyser broken

I have already informed you that when I have opened the packing of Gyser, outlet tap was broken. Please replace the gyser or change the tap. Rajinder Malik Mob No [protected]

S

Santosh Mhatre

from Mumbai, Maharashtra

May 31, 2016

damaged item delivered to me

i got delivery of a Home Smart Nicer Dicer on 6 dec 2014 at 5.30 pm, that item was already damaged so i want replacement of thet item

P

pavanbgk

from Chennai, Tamil Nadu

Jun 8, 2016

dell laptop 15

heavy amount afte rpurchege

V

vijay malvr

from Chennai, Tamil Nadu

Jun 20, 2016

Money debited but order not placed.

L have placed order on 8th june on snapdeal.com of camel toolkit Rs 849 Rs 846 debited from my SBI debit card & Rs 3 from my freecharge wallet but order not placed also I used promo code for 20% cash back but order not placed free charge refund me Rs 3 on my wallet but after 5 days passed my Rs 846 not refunded

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 21, 2016

Verified Support

Dear vijay malvr,

Kindly share your registered email id and contact details on [protected]@snapdeal.com to assist you further.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 28, 2016

Verified Support

Dear vijay malvr,

We have not received the requisite details on your concern. Kindly share your registered email id and contact details with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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Address: New Delhi, Delhi

I, Kanchan bought a mobile from Snapdeal. It was faulty. I raised a return request. An Agent came down at my home and picked up the product. I have called number of times in Customer care executive. Even your supervisors. Mr. Sachin. Mr. Ajay. And Mr. Narandra Gupta. It seems clearly that “http://www.snapdeal.com/ is making people fool. complaint number 00396375.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 3, 2015

Verified Support

Dear Ashkeen Ahmed,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 16, 2015

Verified Support

Dear Ashkeen Ahmed,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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Address: Aligarh, Uttar Pradesh

It is really frustrating to deal with snapdeal. I placed an order for two same item on 21st May to avail a big discount (Order no-[protected]). I received only one item and they cancelled my second item. It was not on my request. What the hell is going on with snapdeal? Several times I contacted with their customer care, but not getting any satisfactory reply. (case[protected] and case[protected]. Some of their customer care representatives contacted me to inform that the parcel is lost and advised me to reorder it. But the price of that item is showing high now. Now they expect that I will order that product at higher amount.

Snapdeal.com customer support has been notified about the posted complaint.

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A

asraf123

May 29, 2015

Dear Sincere Snapdeal Team,

I have already mailed my complaint to the following email-ids:
[protected]@snapdeal.com
[protected]@snapdeal.com,
[protected]@snapdeal.com,
kunal.[protected]@snapdeal.com
If you have any new email-id plz let me know :)

Snapdeal.com Customer Care

from New Delhi, Delhi

May 30, 2015

Verified Support

Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

A

asraf123

May 30, 2015

Dear Abhishek,

What the hell you are doing? Repeated same answer you are giving. Just go and help your team members.

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 20, 2015

Verified Support

Hi asraf123,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: Hyderabad, Andhra Pradesh

Hi, My Order got cnacelled by Snapdeal due to stock unavailable ored id-[protected]. Problem faced-I expected to get the delivery on time, but after 3 days they took decision I can buy some where else manually. Money what ever i have paid will be return back only after one week or more. Mean while how do i buy my product[Refrigrator] with out receiving my money. They never mentioned any thing in terms n conditions they have right to cancel order at any reason, if they can not able to delivery why they want to allow the sellers to post in their website for selling. Trying to collect money from thousands of people and keeping those or rotating for couple of days and returnning back after couple of weeks. We are spending our time on buying and paying but these guys making us fools. How do we controll these websites and get back my time and money intime?

+1 photos

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Snapdeal.com Customer Care

from New Delhi, Delhi

May 29, 2015

Verified Support

Dear GiridharB4u,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 23, 2015

Verified Support

Hi GiridharB4u,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: Kolkata, West Bengal

Dear Team, I bought a BUDDIES GREEN CASUAL SHOES ( SIZE : 35 EU ). I have already returned it but till now I will not get the money which is around 400/-. Please help me to get the money back as early as possible. I will wait for your needful result. Regards, Nirmal Kr. Kedia [protected]

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

May 29, 2015

Verified Support

Dear Jyotsna Barman,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

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Address: Banswara, Rajasthan

I purchase a mobile phone on 2 nd may and it was not working from day one .my phone has stopped working which i order on 2 may.. its not starting .. its really bad service .. no they are asking to send the phone to chennai.. who will bear the charges... secondly why u people delivered bad phones.. which is not working.. really disappointed by the iberry & snapdeal.. Snap deal is not responding. nor they are concern after sales services.. would never recom. snapdeal to anyone.

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

May 29, 2015

Verified Support

Dear Chittora Gaurav,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

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Address: Amreli, Gujarat

I got faulty television twice from snapdeal. Second time they send me a television which is already dent back by two customers. One belongs to Andhra pradesh and second belongs to Tamil Nadu . I got both invoice from my package. When i called both customers, i came to know that both sent back same television which i got from snapdeal. I think company is doing a fraud with customers. It should be stop.i am still waiting for refund. I have paid 32801 for that television. They are deceive the customers.

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

May 29, 2015

Verified Support

Dear VAJA KRUNAL,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

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Address: Ghaziabad, Uttar Pradesh

Dear Sir / Madam, I have not received my HDFC 5% cash back for any of my order done by HDFC Debit card. Order No :[protected] for my LED TV ordered on 3 rd March. Also following cash back in my HDFC card for following orders are also pending : [protected] & [protected] & [protected] & [protected]. In offer it is mentioned that I will gey 5% cash back in my HDFC Account. But till now i have not received any amount. Please look into the issue at earliest. My Details : Name : Arjun Gupta SnapDeal Login ID : arjungupta.[protected]@gmail.com Ph : [protected]

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

May 28, 2015

Verified Support

Dear HariAbdesh,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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Address: Kolkata, West Bengal

Sub : Complaint against Bank Fraud and possible link with HACKERS with SNAPDEAL AND VINLINE ENTERPRISE PVT LTD With reference to the above would like to inform you that on[protected] self had visited VINILINE ENTERPRISES PVT LTD(TOPSIA) to book a bike, where in the manager had swiped my SBI card on SNAP DEAL web site, initially he swiped twice but could not succeed the transaction latter he swiped by HDFC debit card and the transaction was completed. Today morning when I was checking my SB a/c an amount for Rs 6000.00 (Rs 3000.00 each) amount was debited from my SBI A/Cs, self had immediately called the [protected] Snapdeal Customer service and had a talk with Ms Shibani & Mr Maynak They informed that the amount will be reversed and the amount will be refunded, and had also informed that there will be a verification call from Snapdeal office Delhi for verification. After 30 mins a call came from Mr Rajiv Gupta from [protected] stating that he is from SnapDeal and the amount will be reversed to my account, surprisingly he had all the details of my purchase and also the amount which was wrongly debited from my a/cs. He asked for the debit card number after self have given him the debit card number had a doubt and immediately checked my a/cs statement and found that total 21989 amount has been debited from my ac/s in 3 transaction – Rs 9990 + rs 2999 + rs 8000. Self had immediately complained the same to Snap deal and had spoken with Ms Gurpeet & Ms Lochan & Ms Swetha .and they claiming that they will not be responsible for the amount debited, they will verify the same with their ac/s team and confirm. Its my earnest request to you to kindly assist to catch the culprit who had debited Rs 21989 from my ac/s

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

May 29, 2015

Verified Support

Dear DEBASISH ghatak,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

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Address: Bangalore, Karnataka

Hi, I have return 2 items its more then 15days over still i have not got my cash. I have received call from snap deal last week i asked how to get cash . Your people suggested to select option an Page SD or transfer account so i have open my profile and am trying to select two of them on option either cash either account transfer but it was not showing any aption.. Pl find the screen short for refer Regards Nagesh [protected] Your Order No. : [protected] Order Placed On :[protected]:23:57 Order Details: S.no Product name Product Code Status Unit Price Qty Price Pre-order Amount Subtotal 1 Home Needs Revolving Punch Plier [protected] Track Shipment Delivered on Thu Apr 30 20:28:00 IST 2015 Reverse Pickup Received Delivered on Thu Apr 30 20:28:00 IST 2015 Rs. 480 1 Rs. 480 N/A Rs. 480 2 Astrum USB Key Board & Mouse USB Keyboard [protected] Track Shipment Product returned by courier Rs. 663 1 Rs. 663 N/A Rs. 663 Customer Information: MS Arjuns Retail MAX Email: banashankari.[protected]@landmarkgroup.in Mobile: [protected] Shipping Information: MS Arjuns Retail MAX Arjun's Retail Franchisee:- MAX Muncipal No.275 Sai Teja Arcade, Kathriguppe Circle 100 Ft Ring Road, Banashankari Bengaluru-560070 www.maxfashionindia.com Tel:[protected], Opp Pizza HUT Bangalore - 560085 Karnataka Total Amount Rs. 1143 Delivery Charges (+) Rs. 0 Paid Amount Rs. 1143

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

May 29, 2015

Verified Support

Dear banashankari23,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 23, 2015

Verified Support

Hi banashankari23,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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Address: Hyderabad, Andhra Pradesh

Hello, I ordered product on 25th of May and on site, message is showing that we will deliver in 2 working days. I wait for 3days and when i called to snapdeal customer care, he told me that product is ready to dispatch but they don't know why it is not dispatched and when i told him that either cancel my order or deliver my product ASAP and then he told me that we will deliver in next 48hrs. After 1 days when i called again to customer care, he told me again the same massage and i was shocked when he told me that product was not available in one of the seller and that why is not dispatched but now is ready to dispatch and it will take minimum 4days and maximum 7days. He display wrong message on site to get costomer cheating & confuse. Is really frustrating because i need that product in urgent basis. Item name : Usha 55 Litre Honeywell CL 601PM Air Cooler. My Snapdeal Order ID : [protected] Please take necessary action Regards, Sreekanth.K +91-[protected].

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

May 28, 2015

Verified Support

Dear sreekanth.k,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

S

sreekanth.k

from Hyderabad, Telangana

May 29, 2015

Dispatched but the delivery will expect on 01.06.2015...!

S

sreekanth.k

from Hyderabad, Telangana

Jun 1, 2015

Dear Sir,

The snapdel peoples are cheating the customers...
they pro messed me it would be deliver on or before 31.05.2015 to day is 01.06.2015 still it is not received.

My doughtier got sunstroke 26.05.2015 still i spend 5000/- +++,

request you to cash reimbursement for Snapdel because of the delay in dispatch i facesed this type of problem.

Further i received mail from snapdel if they are not full fill customer requirement they will returnee money along with material.

Please treat the matter on Priority and do the needful.

Sreekanth.K
[protected]/[protected]

S

sreekanth.k

from Hyderabad, Telangana

Jun 1, 2015

Snapdeal.com

till date Snapdeal persons are not arranged the material 7 days completed...

Sreekanth.K
[protected]/[protected]

S

sreekanth.k

from Hyderabad, Telangana

Jun 2, 2015

Today is 02.06.2015

till date didn't receive the material.

Reminder

Dear All,

Please help me on this reward's.

Snapdeal.com are not resolving this issue.

Voltas Customer Care

from Gurgaon, Haryana

Jun 19, 2015

Hi sreekanth.k,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 19, 2015

Verified Support

Hi sreekanth.k,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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