[Resolved] Snapdeal.com — Order ID: [protected], Placed On Tue, 16 Jun, 2015 | |||
A part of the complete Ramayana series was delivered. Collected back through below details after a formal complaint was lodged with Snapdeal office holders. The supplier agreed to his fault and spoke rudely saying that mistakes do happen and that the matter need not be taken up with Snapdeal. He would send the balance material. The wrongly delivered item is returned to Snapdeal through their courier service. Ordered material / refund is yet to be received. Case No Customer Name Suborder Vendor Name Product Name Issue Category Complaint/Remarks Sent On Awb No 02712305 Naman Belwal [protected] SURMI DAS Ramayan Series (Hindi) [VCD] only_partial_order_received_n [protected]:41:38 [protected]DOTZOT461) Regards, Naman Belwal [protected] Was this information helpful? | |||
Complaint marked as Resolved
Snapdeal.com customer support has been notified about the posted complaint. Verified Support Sep 14, 2015 Snapdeal.com Customer Care's response Dear DAYA SHANKER Gupta, We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail. Thank you for cooperating. Regards, Snapdeal Online Team | |||
4 Comments | |||
Comments
cheating with me
cheating with me
Dear DAYA SHANKER Gupta,
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team