[Resolved]  Snapdeal.com — SD wallet shows zero balance without the order being placed

Address:Mumbai City, Maharashtra

Today while i was doing transaction for portable charger using the available SD cash 474/- and then the extra amount using net banking, the transaction didnt get completed and the cart shows zero items and the amount was also deducted. please look into and refund the amount asap. thankyou
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Aug 9, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Dear Tapesh Yadav,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Dear Tapesh Yadav,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear Tapesh Yadav,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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