Snapdeal.com Complaints & Reviews

My name is anil kumar from gurgaon order id: [protected] (1 Item) placed on 15 august 2015 mobile number [protected] product quality is not good ... my intex led television speakers voice are not good ... speaker sound is broken not good sound so i want to replace the order

Dear Sir/Madam, i will recived xolo wind 8.1 mobile but it will be damage in down bottem in left&right side so u replaced a new fresh pice mobile immediately. (but all accessories cover and screch guard cover iwill opeaned) so i kindely request u repleased undamage mobile. invoice copey to be attached. i[censored] reply me at earliest we paying mode: icici credit card amt:4999/ mobile order date:20/08/2015. mobile recived date:21/08/2015. my mobile no :[protected] Pls contact.

I am pranavi Nambi([protected]). I placed an order on july 10th Nokia Lumia white and my order was not placed but money got debited from my account. Its been one and half month but money didn't reflect and this is very disappointing. I've been running after you people since july 10th and there is no response..Why dont you care about your customer problems??? Why so reckless???? Its really a huge amount for me and please go through my details and credit my money asap. Thanking you in advance. :)

I purchase snapdeal order no [protected] mobile zen 105 firfox smart with tlx 2200 mah power bank black. but I recieved only mobile zen 105 firfox smart and not recieve tlx 2200 mah power bank black in the package. so I request sand my tlx 2200 mah power bank black.

Purchased a power-bank from Snapdeal.com and its not working as expected. I opened the power-bank and found that only single battery is connected with wire and 3 batteries are kept without any contact. when i opened those 3 batteries are filled with sand. I shall be grateful if you could take necessary steps to prevent such actions so that others won't face similar kind of issues. ORDER DISPATCHED Hi MOHINI RAMACHANDRAN, We have dispatched one or more items in your order no. : [protected] SHIPPING ADDRESS MOHINI RAMACHANDRAN Ernakulam - 682026 [protected] PRODUCT(S) DISPATCHED S. No. Item Name 1. Zolt Power 10400mah Power Bank For All Mobiles - Gold Delivery Type: Standard Delivery Charges: (0) Track Dispatch Sub Order No. Dispatch From Price [protected] jaipur, rajasthan 555 Estimated Delivery by: On or Before 01 Jun, 2015 Total Amount : 555

My name is balendu anand. i had ordered converse all star shoes from snapdeal.com 1 month ago. when first time i got my shoes the size dilivered was 11, i hd ordered size 10. then i requested for the replacement they again delivered size 11. and i hacve placed a complaint at customer care center of snapdeal.com about 7 or 8 times they are again and again sending me wrong size. please help me out.

I bought new mobile phone xolo era in snap deal, before an week, this is my Order ID: [protected], without installing any apps, this mobile is hanging, and shutdown automatically, i complaint to the snap deal, but the make a call and told to product is no refund or replace, so i get full stresss, the snapdeal dealer is not responding properly and irritating me

Order ID: [protected] My Ego (South, Dragon, Shutter) Men Deodorants 200ml Each Pa... . Dear Sir, I have received a product which is just like an harassment, a bottle which is FULL OF water. i just want replace or refund money, few days ago snapdeal saying within 2-4days their Currier will come to me for pick up this product but nobody come and suddenly i received a mail and there written snapdeal Currier saying i am not interested when no one knock me.

I ordered a Order ID: [protected] (1 Item) View Order Details Placed on Thu, 13 Aug, 2015 and estimated delivery date was 17th to 20th August. It reached Mumbai Hub on 17th itself but they didn't deliver before date. Now its 20th august the order has reached Thane Branch where my shipping address is and courier team is now saying that they can't deliver it today and will deliver tomorrow i.e.21st August. Please help from this pathetic service by Snapdeal

I have ordered for 2 products against Order id: [protected], dt.09/08/15 and received 1 faulty product and another worst quality product. For faulty product cookware, i have returned the same. But for the 2nd product Milton lunch box found with worst quality post use. Now I am neither able to return nor able to use the same. when a customer is paying its hard earning money so requesting not to send such worst quality products. Requesting to process return of Milton lunch box coz its not in usable condition.

I ordered "Angel Fashion Maroon Velvet Saree" productand its colour is Brown. but instead of tht colour i got dark pink colour sarees of same design. my order no - [protected] my replace order no - CRP35706025 SUB ORDER CODE - [protected] tICKET NUMBER[protected] WHEN IT WILL B REPLACED

I had purchased Futura Sink (order no.[protected]) through snap deal for Rs.6800.00. I found that product was different and also defective product was delivered. After so much of follow up with courier agency & customer care executive the product was not picked up for return from my place; i have already packed and kept it ready for return.

I ordered Dell Inspiron n4010 battery worth Rs.1088/-- on dated 19.08.2015 and paid the amount through NET banking system of my State Bank of India Savings Bank A/C No- [protected] (KAMARAJ.K). Since the order was not placed, again I tried to place the order for the same Battery .After both the transactions were complete money was deducted from my account but the order was not placed. i.e Rs.1088 + 1088= 2176/- has been deducted from my account but the order is not placed. As such. Please CANCELL BOTH TRANSACTIONS AND REFUND ENTIRE AMOUNTi.e Rs. 2176/- (1088 + 1088) Note:- As per bank statement the amount i.e 2176/- has been credited into the account of Avenue India Pvt. Ltd.

Hi, I ordered one watch from snapdeal Order ID: [protected] (1 Item) View Order Details Placed on Fri, 24 Jul, 2015 Then i mailed to snapdea on date 19/o8/2015 asking status, they called me and said your ordered is cancelled after 25 days after ordered. Still they are asking 7 more day to process my refund. It has been almost month i am waiting for my refund. Guys please be careful buying/dealing with snapdeal. Since i ordered my order page showing me "in Processing" state . See attached screen. Regards, Ronak D. -[protected]

I received the product yesterday at 11:05 am but not update the status in the system,
this is COD, the seller saying the not received the payment status,
Air Waybill No :[protected] Order No :SLP[protected], and delivery boy contact no:
[protected].

Note : resolve the issue immediate

This order reference no. [protected] Item- Toshiba Canvio Basics 1 TB Hard Disk (Black) Instead of Hard disk I received Pen drive, through his supplier NETSYS TECHNOLOGIES-GGN BlueDart-VOI India on 18/08/2015. I informed to snapdeal customer care immediately vide complaint reference number 05777945 about this wrong delivery. I would request that my ordered item either be delivered to me immediately or my order should be cancelled and money will be returned to my account. Looking forward to resolve the issue immediately. Regards

I have placed an order in snap deal on 2nd Aug 2015 for Shree lakshmi cherry wet grinder with order no. [protected]. The product delivered but part is missing, I placed order for replacement. The product got replaced but this it is damaged. I again placed order for replacement. Snap deal courier guy came to my home and taken back the product but did not replaced till today. Also I have n't received any message from snap deal after this. on 18th I called and placed request for amount return. The CC executive send a link to provide my bank account details but that link already have some ones bank details filled and before i enter my acc. no. the page moved to home page. I written a mail to snap deal help desk and provided my bank details. Till now I did not received any sms from snap deal about this. When i googled for snap deal complaints I am shocked by seeing many unaddressed complaints here and now I am worried about my money. Please take action on this and return my money. Thanks Kiran

Its sad to see that after complaining about the product no one from snapdeal has bothered to contact and resolve the complain.

ORDER ID: [protected]
ORPAT OHM-207 HAND BLENDER YELLOW
COURIER- ECOM_LH
SELLER DETAIL: TIN NO. [protected]
FC-DEL-MUNDKA-TC
NEW DELHI

I had ordered yellow orpat blender but the product which i received was a defective one, so I asked for an replacement and on same day i had a replacement(pickup)of flipkart product. But the courier person (Ecom Courier) who came for pick up introduced himself as flipkart person so I handover him an flipkart product (NOVA TRIMMER) and when I saw the receipt we called up snapdeal and lauched a complaint saying that their person has picked up a wrong product on 31 july15, Initial the executive told me that I will get a call from backend team in 48 hrs but I didnt get any response on my complaint then again I lauched a complaint on 4 Aug15 and 8 Aug15 after third complaint I received a call from Ms sarika (customer experience dept) on 10 Aug15, after a discussion with her about the wrong pick up it was told to me by her that they cant help me in getting my Flipkart product back because as per her telephonic talk product once replaced goes for quality check and it is been done and they don't have any complaint regarding wrong product received so she denied to confirm about the product and return the product back. So now I have both the Orpat Blender with me and my Nova Trimmer costing Rs 1300/- is wrongly picked up by your courier person instead of Orpat blender.

Its Shocking to see that:


1. How can Snapdeal accept wrong product?


2. How can Snapdeal accept flipkart product with flipkart packing?


3. How come Ecom courier person/seller has not checked product?


4. How come there is not complaint from a seller/quality check for receiving wrong product?


I request you to look into the matter and help me out to get my product back or refund for my product (Nova Trimmer)

--
Thanks & Regards
Abhishek Nagvekar
[protected]

I opened my account on snapdeal as seller few months back. I have sold couple of items and have not received my payment yet even after couple of months. Whenever I call them initially they keep telling me that I will get after 17 th of the month they will give my money after 17th. And now since last 1 month they are telling me that my payment is on hold due to VAT/TIN non submission. At the time of opening my account they did not mentioned that VAT/TIN is mandatory and made my account activated mentioning that for the category I am selling the products VAT/TIN is not required. I have told them that I want to close my account as I do not have VAT/TIN and can not afford, so release my payment after closure after deducting your charges. Now for that also they are asking to fill indeminity form on 200 / and singned from Notary which will cost me 500 atleast. To get back 1000/, should I spend again 700/ again. They want to keep my hard earned money, Please help me how I can get my money back from them. How they can do with sellers where sellers are running their business. I have lost all my faith in this company. Mamta.

I bought this product to gift to my mother who loves listening to radio, first good thing was the seller delivered the next day only because the seller was also from Bangalore. When I opened the box I was disappointed because of its small size, its almost pocket size which is not all mentioned anywhere. Secondly for a price of 854 Rs I found the product is cheap with its bad plastic body quality and buttons. In the Q&A down the page its mentioned it comes with charger but only USB cable is provided and not a real charger. My mother doesn't have PC to charge it via PC or laptop, else one as to buy another charger. Next USB music player, one can't navigate through folders no option provided for that, I inserted my SD card containing 900 songs, it started playing from song number one. If i want to go to next album there is no way unless pressing next or by numbers 10, 20, 30, 100, 200, 300 so on. The quarter sheet user manual is having very less information.
I was unhappy about the product so I wanted to return so I logged into my account a pressed RETURN button, the next day Snapdeal rep called me to inquire why I want to return. After mentioning my above problems the representative told they can't take back because I have opened the box !! Can anyone imagine this kind of RETURN POLICY by Snapdeal. How can I test a product without opening the box? I requested in nice words to that representative please use your common sense before asking me this kind of dumbest question...how can I test a product without opening ? He replied again that's our RETURN POLICY sir, the seller won't accept if the product box is opened ? Customers please rate this review so that Snapdeal or its allied sellers won't cheat its customers like this. I requested that Rep speaking to me that I don't need cash to my account let it be with you only I will buy some other product, even for that humble request also that Rep said it's not possible, and asked if he can help in any other way, i replied GET LOST, I won't shop hereafter with Snapdeal if you have this kind NONSENSICAL RETURN POLICY. I wrote this review on the product page, but Snapdeal is not publishing my honest and critical review. My order number is Order ID: [protected] (1 Item),
Pagaria Digital Usb Fm Radio Player Black