[Resolved]  Snapdeal.com — Selling Fake Yonex Racquets

Address:Chennai, Tamil Nadu

I ordered a Yonex Voltric Z-Force II on 18th July and delivered a fake Yonex Racquet on 21st. When I approached Snapdeal they was poor response initially and later started asking for a Jobsheet from a service centre. But there's no service centres for Badminton Racquets in the World! I approached Yonex for help they just simply acknowledged it's fake but refused help stating it's upto me and Snapdeal. But back in August 2014, they endorsed Snapdeal as their online partner.
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Aug 7, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Compliant No. 04222951
Dear PradeepAnandhan,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
I came here because your response from [protected]@snapdeal.com is pathetic and instead of having multiple ids have one id and try to solve the issues. Over and above that, STOP SELLING FAKE PRODUCTS!!!
Dear PradeepAnandhan,

Sorry for the inconvenience. We have escalated your issue to the concerned team and will get back to you soon.
For any further clarifications, please write to us at [protected]@snapdeal.com
Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi PradeepAnandhan,
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com. Thanks,
Team Snapdeal

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