Snapdeal.com Complaints & Reviews

I have been chasing for my courier since one week but didnt get my package till now, they are stating lies that courier has been sent but no one was there to receive, phone was switched off and all other stories. I have never this kind of problem before in other courier services.

Name- Priti kumari, order no- [protected] purchase date- 28 jun 2015
sir i have purchase a TV from snapdeal.com they told that it will be delivered in three days then they extended up to 10 days. They crossed extension period and TV delivered after 15 days. Information given by the company that product is shipped from hyderabad to pune. by road or by train this distance may be covered in 12 hrs but they have taken 15 days. when i received this product it was a damazed piece. I made a complain to LG customer care they told that it does not cover under our policy so you should contact snapdeal.com. Snapdeal aggread to exchange the product. I registered the complain on 19 july 2015. They told that it will be picked up in two days. Since that they till date 28 july 2015 i am waiting for the pick up. daily i make call to snapdeal. they tells that it will be picked up in two days. sir i am totally fade up and feel cheated by the company pls heip. further complain no is[protected]

I ordered a ubon bt speaker 22from snapdeal company they delivered me the product but after the month i seen the orignal pics o[censored]bon product (bt speakers 22)which was not simlar to my so they delivered me a fake chinesse product which is obselte now and they denied to compenstiate me saying that they have 7day policy this company is fooling consumers

Order ID: [protected], Placed On Sun, 19 Jul, 2015 I placed the order for Lenovo computer and paid the amount of Rs.32, 014/- through my credit card and after two days they messaged me stating that they could not deliver the product because of their problem with courier company and amount will be refunded back at the earliest. I called the help line and spoke executive on 23/07/2015 he assured that the amount refunded with one working day but did not refunded and on 25/07/2015 i spoke to them again they assured me that the amount will be refunded with one working day but till now i have not received my money back. Keeping my amount with them is not fair on their part. And iam unable to purchase new computer because of their delay in refunding the amount.

Name - priti kumari, order no - [protected] date - 28 july 2015 e mail - [protected]@3506
Sir i have purchase a tv from snapdeal.com they told that it will be delivered in three days then they extended up to 10 days. They crossed extension period and tv delivered after 15 days. Information given by the company that product is shipped from hyderabad to pune. By road or by train this distance may be covered in 12 hrs but they have taken 15 days. When i received this product it was a damazed piece. I made a complain to lg customer care they told that it does not cover under our policy so you should contact snapdeal.com. Snapdeal aggread to exchange the product. We registered the complain on 19 july 2015. They told that it will be picked up in two days. Since that they till date 28 july 2015 i am waiting for the pick up. Daily i make call to snapdeal. They tells that it will be picked up in two days. Sir i am totally fade up and feel cheated by the company pls heip. Further complain no is[protected]

i made purchess mobile back cover worth Rs449/- from Snapdeal on july 16.i paid thorugh my netbanking Rs 349 and my sd cash Rs 100.i cancelled product on july 16.i did not get netbanking money 349.so many times reply to customer care but they was giving reference number It is really a harassment for the customer who has to send mails again and again for getting back their hard earned money.I request you to take this matter with snapdeal.com because there are many customers like me who have not been refunded with their money for the cancelled orders and snapdeal CC simply doesn't provide any satisfactory response, neither tracks the complaint properly, they simply shrug their hands off the matter saying we have refunded, that is none of our business that you didn't get it.

Order ID: [protected]. We had ordered the product (Singer Sewing Machine) on 18 July 2015 on Snapdeal.com through cash on delivery service. The product was shipped through FedEx Surface Couriers. Today (i.e 28-July-2015) your courier persons had come to deliver the product but they are not allowing us to open the package if the payment is not made in advance. We told them to wait just for 5 minutes so that we can check the package and make the payment but they are not even ready to wait for 5 minutes instead they tell us that they have other packages to deliver. Please tell me why the customer has to suffer if they have other packages to deliver. Please tell us who will be responsible if there is no product inside the package after your courier person leaves the premises. Will Snapdeal.com take the responsibility if there is no product inside the package after your courier person leaves the premises? Will Snapdeal.com refund our amount without asking any questions? We are highly unsatisfied with the service provided to us by Snapdeal.com .

I had ordered lumia 640 xl mobile phone on 27/07/2015, amount debited is Rs.13279 but i had not received confirmation id and no email regarding my order confirmation. my mobile no. is [protected] and email is [protected]@gmail.com. please solve the issue as soon as possible.

I have placed an order for "Zen 5 Seater Sofa Set (3+1+1)" on Snapdeal because I was getting good discount, I got receipt of total amount paid but Snapdeal cancelled my order by themselves giving no reason. I am not satisfied with Snapdeal service as I missed good deals from other provider as well and now they are also saying that they will not process my order. Please help me with this issue.

Today while i was doing transaction for portable charger using the available SD cash 474/- and then the extra amount using net banking, the transaction didnt get completed and the cart shows zero items and the amount was also deducted. please look into and refund the amount asap. thankyou

As i had ordered a samsung grand 2 phone from snapdeal.. phones homescreen button was not working from last 25 days..and there was heating problem in phone... i had complained a number of times to snapdeal but they are always asking for DOA letter and job service letter..i had visited no of times to service centre and when i asked for DOA letter to samsung service centre, they told that it can be issued within 7 days after date of phone activation. and when i asked for job service letter then they were asking for submission of phone for minimum of 30 days.. so, sir please help me for quick response and suggest me for next step...

my order no. is [protected] ( RRB junior senior section engineer) i have placed an order at 21 july 2015 . the status of the item is showing that it had been delivered on 22 july 2015, but i have not received the item. i have complaint three times but they not showing their interest regarding my order. kindly help me this regard.

Your courier boy not comming to pick up. Its to much harassed to me and my time going to be wasted from last five days. Do immediatly over it. Pickup of product iris 30 kg home gym set against complaint no 4285935 for suborder no [protected] through blue dart.

I get defective and low quality product. I complaint for it and demanded refund. They said there courier prrson from bluedart come for pick up but no one come for pick up. There ivr call came and i conform, i want pick up tommorrow as day of call is sunday. But no one comming from last two day. Even no single call come for pickup. Company helpline no. Close and email provided for contact is not responding to querry

Hi, I placed order for iPhone 6 on Snapdeal got good discount, I got receipt of total amount but Snapdeal cancelled my order by themselves giving no reason. Now they are saying that they will refund me money, but I lost some other good deal from other service provides because of Snapdeal discount and offer. I am not satisfied with Snapdeal as I missed good deals and now they are also saying that they will not process my order with the same discount. Regards, Rakesh Soni [protected]

Hi, I placed order for Samsung EB48D 121.92 cm (48) HD Ready LED Television on Snapdeal got good discount, I got receipt of total amount but Snapdeal cancelled my order by themselves giving no reason. Now they are saying that they will refund me money, but I lost some other good deal from other service provides because of Snapdeal discount and offer. I am not satisfied with Snapdeal as I missed good deals and now they are also saying that they will not process my order. Regards, Rakesh Soni

Hi, I placed order for iPhone 6 on Snapdeal got good discount, I got receipt of total amount but Snapdeal cancelled my order by themselves giving no reason. Now they are saying that they will refund me money, but I lost some other good deal from other service provides because of Snapdeal discount and offer. I am not satisfied with Snapdeal as I missed good deals and now they are also saying that they will not process my order with the same discount. Regards, Rakesh Soni

Dear sir / madam, i have not received my hdfc 5% cash back for any of my order done by hdfc debit card. Order no :[protected] in offer it is mentioned that i will get 5% cashback in my hdfc account. But till now i have not received any amount. Please look into the issue at earliest. My details : jayant dipak bokefode ph : [protected]

I placed a order from SNAPDEAL on 8th of July 2015 with Order Id: [protected].Everyday i used to get call from snapdeal that you will get your product.One day i was told that your product is in Kolkata another day they told me your product is in New Delhi.The executives are trained liars.On 23rd july i got a message that your order has been cancelled.I called them and the seniors were just saying sorry.I told them to deliver my product the answer was you have to place a new order.

Maine 17 / 7 / 2015 ko snapdeal par se t. Series company ka mobile order kiya hai uski last delivery date 26 / 7 / 2015 thi but wo abhi tak mere pass nahi aaya hai order no hai [protected] ([protected]@rediffmail.com) ye mera id hai, to please bataye mujhe apna handset kab tak milega, nahi to mujhe dusra handset order karne k liye aayega, please meri complate darj kare, thank you

Dear sir, sub- Flip cover is missing, though it clearly mentoned on the box As"LAUNCH OFFER: FREE FLIP COVER WORTH RS. 1500/- and offers like app movies, music, game, e-book, worth Rs. 3000 are provided with the box " I have ordered a micromax canvas tab p690 8gb 3g calling tablet on snapdeal.com . My Order No.[protected], Sub order No.[protected], INVOICE No. S1C2F8/15-16/5218 .There are two different freebies offer mentioned by the micromax company one is about the free apps and other is about flipcover, but I have not received free flipcover.I communicated with the snapdeal.com customer care about this matter but they are found to be very erratic in their conversation .One of the official said that they will provide the flip cover but after two days they are telling that they don't have any such offer so they will not give flipcover.They are mentally harassing me, I am tired of calling them.It seems that all the promises by snapdeal.com has been in vein. sir, I don't understand if micromax is providing flipcover why don't snapdeal.com is giving it to the customers.I think they are selling the product in breaks, against the code of conduct. Please sir, it is an humble request to you to investigate on this matter. PRODUCT SELLERS ADDRESS-Plot No.57, Ecotech3, Near Tata PLS, Habibpur, GREATER NOIDA, UTTERPRADESH-201306. Looking forward for a positive response in favour. Yours faithfully, Kartikesh Gupta.