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P
prashantvj94
from Delhi, Delhi
Jul 2, 2015
Resolved
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Resolved

Address: Pune, Maharashtra

I placed an order on 27 June(order id: [protected]) for GAS New Buggey Denim Casual Shoes with size UK10. I received the order properly. But I noticed that shoes are a bit larger and I need size UK9. The price I paid for the shoes was Rs.1400/-(product had a price drop and I was monitoring the product daily for more than a month) So I applied for product exchange with new size UK9. They collected the product and on the same day they cancelled the order. The reason is now the product price has changed to Rs.3499/- When I called their customer executive, he told me that vendor does not have size UK9 available; hence they have cancelled the order. But the same vendor still has the size UK9 available(refer current image). So basically they are lying and giving irrelevant reasons. Before cancelling the order they did not call me / mail me to mention the reason(actually a lie) to cancel the order. And all this to achieve what? They want me to buy the shoes again(if I want) for much higher price(Rs.3499/-). I'm going to spread this everywhere possible so that other people can see true face of Snapdeal.
+1 photos
Aug 8, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
View replies
Dear prashantvj94,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Reply
Very unethical people. Couple of hours ago I received call from them. My hunch was right, they admitted that they cancelled my exchange because on that day product price was increased and now they can't deliver the exchanged product with old (less) price. They said I should order it again with today's price. The guy was repeating the same thing that "we have initiated the refund; so we can't do the exchange". But remember I never asked for refund; you guys initiated the refund without even notifying me so that you can have an excuse to deny the exchange and close the order.

That being said, this was my last order on Snapdeal. These people have lower standards than any other e-retailers. Let's see how many years they stay in the business with this kind of service.

To the fellow consumers, go with Amazon or Flipkart instead to avoid these kind of hassles.
Reply
Hi prashantvj94,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal
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    Ashikrocky
    from Chennai, Tamil Nadu
    Jul 2, 2015
    Resolved
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    Address: Thiruvananthapuram, Kerala

    Sir This is regarding the undelivery of xolo smartphone with request number 02502397 registered for the order number [protected] costing Rs 4699 made on 7.6.2015, even after continuos phone calls and mails to their executives after sending my bank statement.Whenever I call their help desk the following will be send as mail We tried contacting you on your registered number ([protected]), however we couldn't reach you. We will call you back in the next 4 hours, request you to bear with us in the interim. Please share an alternate contact number by return mail, if the registered number is not in use. In case of any further assistance or clarification on this issue, please reply back to this email. Assuring you of our best services always, Even after my continuos calls and mails to their team nothing has been done .Please do needful Thanks Ashik
    Aug 8, 2021
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    View replies
    Dear Ashikrocky,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


    Thank You for your cooperation.

    Regards,
    Snapdeal Online Team
    Reply
    Hi Ashikrocky,

    Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

    Thanks,
    Team Snapdeal
    Reply
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      N
      niitians.ravi
      from Delhi, Delhi
      Jul 2, 2015
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      Address: New Delhi, Delhi

      I purchased Red Chief Shoe on 19th of June. My product was delivered on 22nd June...That was big in size..I register a complain to Snap Deal for replace my product. But It has been 10 days I have get replaced my product. I register complaint to snap deal but they are not going to entertain me. Ravi shankar Singh [protected]
      Snapdeal.com customer support has been notified about the posted complaint.
      View replies
      Dear niitians.ravi,

      We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

      Thank you for cooperating.

      Regards,
      Snapdeal Online Team
      Reply
      I am doing regular fallow up with Snap deal...You representing always telling that he is going raise complaint and your reverse pickup will be done in 3 working days...I think 3 working days will never come.

      I registered complaint on 22nd June 2015 now today is 3rd July 2015.. I will expect compassion for this harassment.

      Regards.

      Ravi Shankar Singh

      Order ID: [protected]

      Mob No: [protected]
      Reply
      Hi Ravi, you are not alone. I'm facing similar experience and in my case they cancelled the order to sell the product with higher price. For your reference, go through my review and check with Snapdeal whether they 'handled' your order in the same way...

      http://www.consumercomplaints.in/snapdeal-look-how-snapdeal-is-trying-to-scam-c1...⇄
      Reply
      Hi Ravi, please go through my complaint. I hope they don't 'handle' your order the way they did mine!

      http://www.consumercomplaints.in/snapdeal-look-how-snapdeal-is-trying-to-scam-c1...⇄
      Reply
      Dear prashantvj94,

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

      Thank You for your cooperation.

      Regards,
      Snapdeal Online Team
      Reply
      Hi niitians.ravi,

      Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

      Thanks,
      Team Snapdeal
      Reply
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        R
        rukum
        from Mumbai, Maharashtra
        Jul 1, 2015
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        DEAR SIR, I have order Micromax MMX 210G 21 Mbps Date card white my work order no is[protected]. today 01/7/2015 i got parcel from snapdeal but parcel is totaly its empty box . plz advise me what should i do .this is my first order in sanp deal i hope you will revert back to me Rukum [protected]
        Snapdeal.com customer support has been notified about the posted complaint.
        View replies
        Dear rukum,

        We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

        Thank you for cooperating.

        Regards,
        Snapdeal Online Team
        Reply
        Dear rukum,

        Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

        Regards,
        Snapdeal Online Team
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          S
          SHREESHA
          from Delhi, Delhi
          Jul 1, 2015
          Resolved
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          Resolved

          Address: Udupi, Karnataka

          Hi, Snapdeal c, care team...!! this is your message sent to my email on 26 june read carefully and decide your fake apology and customer grievance/ complaint treatment mechanism!! Greetings from Snapdeal! Please accept our sincere apology for the inconvenience you have experienced. Please note that the refund has already been initiated against order number [protected], In case you do not receive the money in your account within 4 business days from refund initiation, please write back to us and we will be glad to assist you, further. TILL date no refund initiated !!
          Aug 8, 2021
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          View replies
          Dear SHREESHA,

          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


          Thank You for your cooperation.

          Regards,
          Snapdeal Online Team
          Reply
          Hi SHREESHA,

          Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

          Thanks,
          Team Snapdeal
          Reply
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            H
            Harish67
            Jun 30, 2015
            Resolved
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            Resolved

            Address: Gurgaon, Haryana

            Hi I order an iPhone 6 plus by paid 64230 online on[protected]. I got a message that my parcel has reached gurgaon by ecom courier tracking number[protected] on 29 June. Next day I go to ecom courier office to collect my parcel. I opened this parcel at ecom office n find a VIM BAR at place of iPhone6 plus. I was shocked bcoz i already paid a huge amount (64230) its a very big amount for any of honest person, who earn this by a hardwork. Than I call to snapdeal customer care and they give me only a complaint number[protected] with a time period of 24 hours. I am very disturbed by this careless n bakwas type of marketing of snapdeal. So kindly help me to resolve my problem and refund my money or give me a GENUINE APPLE IPHONE 6 PLUS. My email I'd is [protected]@gmail
            +2 photos
            Aug 8, 2021
            Complaint marked as Resolved 
            View replies
            Dear Harish67,

            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


            Thank You for your cooperation.

            Regards,
            Snapdeal Online Team
            Reply
            As per your reply i wait for resolution of my complaint but i didn't get any type of solution. I get only mail from Snapdeal on 3rd july (refrence no[protected] that you have initiated a replacement of my order but it was only a foolish strategy to cheat and do not replace my product. If it is your marketing and customer support than its world's worst system.
            I want resolution and if its not possible than i will go to police and media.

            [protected]@yahoo.in

            Vim bar in iphone 6 plus box - Comment #2188208 - Image #0
            Reply
            Hi Harish67,

            Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

            Thanks,
            Team Snapdeal
            Reply
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              W
              Watta Post
              from Bengaluru, Karnataka
              Jun 30, 2015
              Resolved
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              Resolved

              Address: Bangalore, Karnataka

              Two months back, Snapdeal.com had posted a great offer of "EMICASHBACK" on iPhone sale. Along with that there was a Freecharge voucher of Rs.1000 too (Snapdeal was giving out this as part of its acquisition of freecharge.in company). But none were sent to me. I have asked the customer care many times and each time i as, they give one standard answer that its pending with some other internal team. They also tell that they have no idea of the offer codes that were applicable while i was buying it. Order ID: [protected] Name: Girish Mobile: [protected]
              Aug 8, 2021
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Jun 30, 2015
              Updated by Watta Post               Two months back, Snapdeal.com had posted a great offer of "EMICASHBACK" on iPhone sale. Along with that there was a Freecharge voucher of Rs.1000 too (Snapdeal was giving out this as part of its acquisition of freecharge.in company). Looking at these offers i bought an iPhone, But none were sent to me. I have asked the customer care many times and each time i ask, they give one standard answer, that its pending with some other internal team. They also tell that they have no idea of the offer codes that were applicable while i was buying it. I am truly disappointed with their service.
              Order ID: [protected]
              Name: Girish
              Mobile: [protected]
              View replies
              Dear Watta Post,

              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


              Thank You for your cooperation.

              Regards,
              Snapdeal Online Team
              Reply
              Hi Watta Post,

              Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

              Thanks,
              Team Snapdeal
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                U
                Ushendr badnere
                from Mumbai, Maharashtra
                Jun 30, 2015
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                Address: Gurgaon, Haryana

                Bought a micromax T.V. online via app Now it isn't working. It is still under its warranty period. So, Requesting you to send some one to check what's the problem. Hoping, it can be repaired quickly. A regular customer of yours Waiting for your immediate response.
                Snapdeal.com customer support has been notified about the posted complaint.
                View replies
                Dear Ushendr badnere,

                We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

                Thank you for cooperating.

                Regards,
                Snapdeal Online Team
                Reply
                Dear Ushendr badnere,

                Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

                Regards,
                Snapdeal Online Team
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                  K
                  Kalpesh Gujar
                  Jun 30, 2015
                  Resolved
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                  Resolved

                  Address: Nashik, Maharashtra

                  I ordered headphones of senheiser, model : senheiser CX 275 in ear headphones with mic, Order no. [protected] I placed this order on 21st June and received package on 29th June. Courier company was Ecom Xpress But when I opened the package there was nothing but piece of paper inside. My name is Kalpesh Gujar Please accept my complaint
                  +3 photos
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  View replies
                  My name is Kalpesh Gujar I ordered headphones of senheiser, model : senheiser CX 275 in ear headphones with mic, Order no. [protected] price of the order was : Rs 1411/-. I placed this order on 21st June 2015 and received package on 29th June 2015. Courier company was Ecom Xpress But when I opened the package there was nothing but piece of paper inside. I have attached some photos here.
                  Reply
                  Dear Kalpesh Gujar,

                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


                  Thank You for your cooperation.

                  Regards,
                  Snapdeal Online Team
                  Reply
                  Hi Kalpesh Gujar,

                  Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

                  Thanks,
                  Team Snapdeal
                  Reply
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                    indala santoshkumar
                    Jun 29, 2015
                    Resolved
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                    Resolved

                    Address: Visakhapatnam, Andhra Pradesh

                    1st bingo power bank white mobile phone is dead.not working. please reten the amount laka sime mobile phone oder no :[protected]. 2st a&k a2 yellow and black GSM mobile phone. phone is no notwerk.tolel Sims sakeng.no notwerk series please retan the mobile phon laka amount. Oder no is [protected]. INDALA santoshkumar place orgent, amount laka mobilphonen place orgent.
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    View replies
                    Dear indala santoshkumar,

                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


                    Thank You for your cooperation.

                    Regards,
                    Snapdeal Online Team
                    Reply
                    Hi indala santoshkumar,

                    Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

                    Thanks,
                    Team Snapdeal
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                      S
                      siddarth aubba
                      from Mumbai, Maharashtra
                      Jun 29, 2015
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                      Address: Darjeeling, West Bengal

                      I recently purchased a titan Karishma watch from snapdeal on 21st of June and I received it on 29th June..and when I opened my package I saw that the watch was just covered in transparent plastic and on top of that there were no documents like warranty card which could prove the authenticity of the product...this time snapdeal totally disappointed me.
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Jun 29, 2015
                      Updated by siddarth aubba                       My suborder ID [protected]
                      View replies
                      Dear siddarth aubba,

                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


                      Thank You for your cooperation.

                      Regards,
                      Snapdeal Online Team
                      Reply
                      Hi siddarth aubba,

                      Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

                      Thanks,
                      Team Snapdeal
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                        S
                        shrikant Pande pande
                        from Mumbai, Maharashtra
                        Jun 29, 2015
                        Resolved
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                        Sir I purchased A KARBONN Titenium Octane Plus phone from snapdeal and received on 24th of june . since the phone turned faulty I lodged a complaint with snapdeal executives on 25th, 26th and 27th june and asked for refund under TRUST PAY fascility . but the executives denies to pay me my moneyand ordered me to provide a certificate myself to prove that the phone is really faulty .the number of the karbonn service center ( [protected])provided to me is not working or out of order . even the true caller does not locate the city the no. belongs to . IT is not my duty to produce any certificate to get my money back . HELP ME GET MY REFUND BACK SINCE THE PHONE IS NOT WORKING STILL IN ANY WAY.
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        View replies
                        Dear shrikant Pande pande,

                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


                        Thank You for your cooperation.

                        Regards,
                        Snapdeal Online Team
                        Reply
                        Hi shrikant Pande pande,

                        Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

                        Thanks,
                        Team Snapdeal
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                          Ragnihotri
                          from Gurgaon, Haryana
                          Jun 29, 2015
                          Resolved
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                          Resolved

                          Address: Gurgaon, Haryana

                          Dear sir, I placed order with HDFC Credit Card on Emi 16.06.2015 and confirm me delivery date 20.06.15 but we recieve.a massage from your side that your order is cancelled your amt refund, But HDFC Bank already charged interest My order number [protected]/ RAVI AGNIHOTRI [protected]
                          +1 photos
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          View replies
                          Dear Ragnihotri,

                          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


                          Thank You for your cooperation.

                          Regards,
                          Snapdeal Online Team
                          Reply
                          Hi Ragnihotri,

                          Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

                          Thanks,
                          Team Snapdeal
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                            Ayesha Ghatala
                            Jun 29, 2015
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                            Address: Bangalore, Karnataka

                            I placed an order with snapdeal for my 2 daughters.. I ordered 5 dresses each in both thier sizes and they cancelledon't my order without notifying me so I can place it again. . Now the discount has gone.. I ordered when it was 40% off and no one is helpful. . Thier attitude is better luck next time.. Totally such a waste of my time and energy.. Never ordering from them again..
                            Snapdeal.com customer support has been notified about the posted complaint.
                            View replies
                            Dear Ayesha Ghatala,

                            We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

                            Thank you for cooperating.

                            Regards,
                            Snapdeal Online Team
                            Reply
                            Dear Ayesha Ghatala,

                            Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

                            Regards,
                            Snapdeal Online Team,
                            Reply
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                              manikiran476
                              from Hyderabad, Telangana
                              Jun 29, 2015
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                              Address: Hyderabad, Andhra Pradesh

                              Hi, I have placed the order of Iphone6 64GB on 18-jun-2015 and it got shipped from snapdeal on 19-jun-2015.But i didnot received the product till now.After multiple calls they have simply cancelled the product saying some false reasons.(both courier and snapdeal are not telling the exact reason for cancellation) I have placed the order at promotion offer at 45003 /- and now they are saying they will cancel the order and asking to place the new order by increasing the price of product to 56200/- This is a big drama played by snapdeal by holding by complete money for almost 15days. I want resolution for this and get the product at the price i placed before. Thanks, Kiran
                              +2 photos
                              Snapdeal.com customer support has been notified about the posted complaint.
                              View replies
                              Dear manikiran476,

                              We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

                              Thank you for cooperating.

                              Regards,
                              Snapdeal Online Team
                              Reply
                              Hi,

                              This mail is continuation of complaint raised in consumercourt.As suggested by you, ...i am writing this mail expecting resolution from your end.


                              I have order apple iphone6 64 GB in snapdeal with price of 45003 in promotion period.The item is shipped from snapdeal., but saying that courier people had sent back the product and cancel the product.But when i checked with gojavas courier, they said that the product is untraceable and lost in the shipment.So below are my questions to snapdeal about this order.

                              Question1:What is the main reason behind cancellation of order.

                              Question2:If it is mistake from courier people that the item is lost, how come it is returned back to snapdeal again.(please refer status in gojavas and snapdeal).And one more thing is that i have placed two order of same item and both are shown with same status.(This is very funny case as how come two mobiles be untraceable at a time which are of 2 different orders.)

                              Question3:If you have felt this product is discounted too much and it is not possible to ship the product at that price, then you would have cancelled the product without shipping intimating me that you cannot ship at that low cost.But you have shipped the product and ran this complete dummy story behind this order for the sake of hardly 4k bucks.

                              Question4.If reshipment of product is not possible from your end, and if you are ready to give at that price(offer price)...you would have given separate coupon to me to get the product at that price...instead of simply saying that we cannot proccess your order and asking me to place a new order with price increased to 56000 which is 9000 higher than the price at which i have order.


                              Inspite of doing all these your customer care people had repeated asked me to wiat for 48hrs when ever i called and finally you have cancelled the product.This is not expected from a company like you.


                              I am expecting above questions to be answered from you and do the necessary actions and do resolve my above concern.


                              Thanks,
                              kiran
                              Reply
                              Hi manikiran476,

                              Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

                              Thanks,
                              Team Snapdeal
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                                R
                                Raghubir Sharma
                                from Thanesar, Haryana
                                Jun 28, 2015
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                                Sir,
                                I had purchesd a printerricoh sp 210su multifunction laser printer with 128 mb memory (Print, copy, scan & scan to usb feature)
                                Vide order no. [protected] and invoice no. S3667f/15-16/856 dated 29.04.2015
                                Now this printer is not working and throws the error
                                Service call-sc544
                                +1 photos
                                Snapdeal.com customer support has been notified about the posted complaint.
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                                Dear Raghubir Sharma,

                                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                                Thank You for your cooperation.

                                Regards,
                                Snapdeal Online Team
                                Reply
                                Hi Raghubir Sharma,

                                Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

                                Thanks,
                                Team Snapdeal
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                                  prashant4402
                                  Jun 28, 2015
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                                  Address: Gorakhpur, Uttar Pradesh

                                  Sir, i purchased s mobile through snapdeal on 15 jun through credit card. They didn't deliver item on given date, so i cancelled order, they promise to refund money on4 working days.till now they have not refund it, after asking from snap deal they told to send bsnk statement after that only they will process complain.i alresdy checked my statement no money has come bsck
                                  Snapdeal.com customer support has been notified about the posted complaint.
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                                  Dear prashant4402,

                                  We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

                                  Thank you for cooperating.

                                  Regards,
                                  Snapdeal Online Team
                                  Reply
                                  Dear prashant4402,

                                  We wish to inform you that the concern highlighted by you has been resolved and the same has been communicated to you. For any further clarifications, please write to us at [protected]@snapdeal.com.

                                  Regards,
                                  Snapdeal Online Team
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                                    Manav Bist
                                    from Dehra Dun, Uttarakhand
                                    Jun 28, 2015
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                                    Address: Dehradun, Uttarakhand

                                    I ordered a nike airmax shoe worth rs. 5597 on
                                    Order id -- [protected]
                                    Complaint no[protected]
                                    I got the product and when i opened it i saw that there were only stones not my shoes & when i raised a complaint on snapdeal they said that we cant help out because they have sent the product now all my money has gone.They are just fraud.
                                    +1 photos
                                    Snapdeal.com customer support has been notified about the posted complaint.
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                                    Dear Manav Bist,

                                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                                    Thank You for your cooperation.

                                    Regards,
                                    Snapdeal Online Team
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                                      Mubarak gull
                                      Jun 28, 2015
                                      Resolved
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                                      Resolved

                                      Address: Srinagar, Jammu and Kashmir

                                      Hello sir I recently placed an order from Snapdeal. Is cost was only 237 only. It was a toolkit. But unfortunately I found it worst quality made product.I returned the product back to Snapdeal they received the product. Though they refunded my product price. But they didn''t refunded my shipping charges (310 rs).As they have promised to be refunded within one business day. But it''s been over 15 days since they promised me. I called them several times but they say the same thing and nothing happens. Order I''d: [protected] Courier details for reversal : Courier name: blue dart Tracking I''d: [protected]
                                      +1 photos
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Mubarak gull,

                                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                                      Thank You for your cooperation.

                                      Regards,
                                      Snapdeal Online Team
                                      Reply
                                      Hi Mubarak gull,

                                      Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

                                      Thanks,
                                      Team Snapdeal
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                                        Naveen Jyo
                                        from Hyderabad, Telangana
                                        Jun 28, 2015
                                        Resolved
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                                        Resolved

                                        Address: Visakhapatnam, Andhra Pradesh

                                        Hi Team, This Is Naveen Kumar. I have Purchased Woodland trendy sandals in snapdeal order number [protected] But That Was a bad quality product that's why i return the product with my self in speed couriers and i send the courier receipts also snapdeal team into [protected]@snapdeal mail id and in that time i told to snapdeal i want my refund amount into my bank account only i send my bank details also but snapdeal was refund into my Sd cash (2396 rupees) again i raise a complaint on 21/06/2015 please transfer my 2396 amount in to bank account i sending my bank details also and then snapdeal reply ok sir its was initiating from 22/06/2015 12:53Pm you will get your money into your bank account with in 4 working business days still not credit in my account but snapdeal was saying refund has been already credit in your bank and also my Sd cash debited from snapdeal account... amount was not credit in my bank account and also sd cash debited from my snapdeal account Do not Trust Snapdeal Friends Please . its not trust pay its cheating pay of snapdeal.. snapdeal blaming coustmars Registered email - [protected]@yahoo.com contact num. - [protected] Regard, Naveen Kumar
                                        +2 photos
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Naveen Jyo,

                                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
                                        Thank You for your cooperation.

                                        Regards,
                                        Snapdeal Online TeamS
                                        Reply
                                        Hi Naveen Jyo,

                                        Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

                                        Thanks,
                                        Team Snapdeal
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