Snapdeal — Lenovo 3000 g530, g[protected]u 19v ac adapter

Address:531149
Website:Fraudulent act

Dear Sir,

On 13th Jan i have given a order on payment basis rs 1399 for the product ID [protected]. Up to 18th i was saying readied for dispatch.I have contacted customer care and she has assured me even though it is late to dispatch but i am assuring it will reach before 23rd of Jan but when i check on 20 it was still in dispatch readied and when i contacted Customer care is telling your order is cancelled due to delay in deliver and you please freshly give a order again.and your money will be returned within 4 working days.
Now my qustion is
If you can not deliver the good why you have taken money.
1.After 13 days you are returning money(Not yet received)
2.Like this how much money you are putting as your buffer money.This is nothing but a fraud business.
3.It should be forwarded to IT dept for such fraudulent act.
4.Why you cant immoderately returned the taken money.
5. Who will pay for my time you made me wait for 13 days.
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ajit Rout

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Team
Dear Snap deal Team

Asked question has not been addressed.I repeat again.

If you can not deliver the good why you have taken money.
1.After 15 days you are returning money
2.Like this how much money you are putting as your buffer money.
3. If you kept money for 15 days without any service then why you not paid the interest liable.
4.Why you cant immoderately returned the taken money.
5. Who will pay for my time you made me wait for 15 days.
6. After 15 days i had purchase the same product directly from shop.
7.After complaining to you what kind of action you have taken.
Hi Ajit Rout,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information