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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 519

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S
Shalabh Gaur
from Mumbai, Maharashtra
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Cheating for refund of online transaction

Address:Gurgaon, Haryana
Website:Snapdeal.com

I purchased ultra one touch sugar testing 50 strip box for rs.1291 through online transaction by debit card.The product send was missing and the packet was torn.I immediately informed them about the situation and asked for refund then they assure me for 72 hours for refund but after 72 hours when I inquired about my refund they told me that order has been delivered to you yesterday at 11:30 pm when I asked about the courier service which...
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V
vik@sk
from Shirdi, Maharashtra
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Delivered faulty puma shoe

Address:414
Website:snapdeal.com

I have purchased "puma" shoes from snapdeal online site. I got delivery dated 30/12/2015 but i purchsed this product for gift purpose. So i have opened the delivered shoes pack box on 7th and found faulty. The pair height is different, design on shoes pair is different, not as per puma brand quality, . So i want it replaced from snapdeal, now they deny. Saying that we have 7 days return/refund policy, but why they send me faulty product. I...
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Address:Gurgaon, Haryana, 122001
Website:www.snapdea.com

my order is Nomkler Leather Look Long Blazers and anount is 2999 Rs. Order ID: [protected] Reference number:[protected] Placed on: 3/1/2016 8:21 PM Issued on: 8/1/2016 but company send other product and i want to retern prodect and refund my amount but snapdeal is no give any responce so i raied complaint...
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Dinesh kumar Chautapalli
from Sangli, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received bricks and thermocol sheets instead of f&d bluetooth soundbar

Website:Snapdeal.com and Fedex.com

I have ordered f&d T-180BT Bluetooth Soundbar on[protected] from Snapdeal. The order has been delivered through FedEx on[protected]. On fedex site they mentioned the weight as approximately 11kgs, but when I received the product it weighted like 1-2kgs.. And finally I decided to record a video while unboxing it.. While unboxing it my whole family got shocked by seeing it.. There were BRICKS and THERMOCOL Sheets in it.. Next minute I called...
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S
shaik22
from Pune, Maharashtra
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Snapdeal cancel my order

Address:Pune, Maharashtra, 411043
Website:www.snapdeal.com

Hi Team, I have order some product through snap deal as on 01/08/2016. but they have cancel my order saying that seller unable to full fill it .can you please check and advise as I need that order. Order ID - [protected]. Thanks and Regards, Kayum Shaikh...
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R
Rupalikaur
from Noida, Uttar Pradesh
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Wrong material provided... Not the same as mentioned

Address:110009

Sir... I had ordered a gown on velvet base... But the one I have received is on gorgette base... Please kindly Get it changed as soon as possible... Quick response will be appreciated....
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P
Pardep Kumar
from Mumbai, Maharashtra
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Regarding hdfc credit card 10% cashback

Address:Bhiwani, Haryana, 127021
Website:www.snapdeal.com

R/Sir, madam Order ID: [protected] Infocus M370i 4G 8GB Issue: HDFC Credit Card 10% Cashback not given while last date of cashback was 6 Jan 2016....
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Saurabh Dandriyal
from Pune, Maharashtra
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Cancellation refund & cheat by snapdeal

Address:110020
Website:www.snapdeal.com

Hi, I Placed the order on 7th Jan 2016 with order id [protected] and i made the cancellation request on 8th of Jan 2016...Then after that no one called me up for updating about my cancellation so I Bought that product from the market...And after making the cancellation request i told to my Mother that if someone come with the TATA sky parcel and please don't received the parcel from the courier...But on 11th of Jan 2016 someone from courier...
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A
Abdul Khayuum
from Bengaluru, Karnataka
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Received fake product

Address:Bangalore, Karnataka, 560029
Website:www.snapdeal.com

Hi Team, I have ordered KULT 10 mobile from snap deal on Jan 1, 2016 at 3 pm and received that product on Jan 5, 2016. As I was not having phone, I have given my friend number to get the product for delivery. After using that product for 2 days by checking many things came to know that I have received faulty product so I raised a complaint on Thursday to return the product. As per snap deal policy, we can return the product if we find...
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P
priyank0008
from Delhi, Delhi
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Fake product delivered

Address:New Delhi, Delhi, 110030
Website:snapdeal.com

I bought the NOVA NKT 272 kettle(1.5L) from snapdeal and I was delivered NOVA NKT 2729(1.2L) I don't had problem with that until defects started to develop in the kettle that its steel started breaking from mouth. When I asked for warranty the snapdeal said that warranty is an issue of company and owner But the company said that the product is fake and is from grey market and their models don't start with NKT series. I tried several times...
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Address:190001
Website:Snapdeal

I had ordered 3 suits from snapdeal via Order ID: [protected] and received two of them on 13 January 2015. But when i opened the packet to check it to my utter dismay the suits were completely sub standard from what was shown on website. From what i could get was the suits were substandard and cheap quality suits and i requested the delivery boy there and then only to take the suits back and cancel my order but unfortunately GOJAVA delivery...
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B
BiswaRoy
from Mumbai, Maharashtra
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Got stones delivered instead of protein powder

Address:Mumbai City, Maharashtra, 400101
Website:Snapdeal.com

Hi, I had ordered ultimate nutrition prostar whey protien powder on sunday 10th jan, the courier was to flow in from delhi as per the tracking details.I received the package on tuesday and when I opened it, I was completey shocked to find a jar of stones instead of the actual product.I have requested for a replacement.How can you guys do such a blunder.This is completely unacceptable. I will go to the consumer forum if this is not replaced.The...
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M
manik.singhal.18
from Hyderabad, Telangana
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About refund from snapdeal

Address:Meerut, Uttar Pradesh, 250001
Website:snapdeal.com

Sir i have got the faulty product by snapdeal a mobile of infocus m680 Order ID: [protected] that my product battery not given good backup pannel is lose as it not removable sim tray is not proper and there is a little white spot near message icon these are the problem or says defect in the mobile so they send the expert from there self and told me he check and then we do refund process he check and he see the defect he make a jobsheet and...
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A
ashish9081
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Fake product

Address:New Delhi, Delhi, 201003
Website:www.snapdeal.com

Purchased skull candy iinkd s2ikdy in earphones with mic product had 1 year warranty.but service center declined warranty due to fake product....
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Z
Zen Idea
from Patna, Bihar
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Handset faulty

Address:Patna, Bihar

Zen M82 mobile booked and received on 29-Aug-15 and repaired at servicing center in Patna, but set dead again. Please get replaced....
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Omkara Pathak
from Raipur, Chhattisgarh
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Fake product

Address:Indore, Madhya Pradesh, 452001
Website:Snapdeal.com

Hi Kunal My name is Omkar Pathak, i purchased a mobile through snap deal I am mentioning Order ID below Order ID-[protected] I was facing some kind of software issues with mobile and my device was under warranty so i contacted to my nearest service center of Microsoft . Representative of service center said that the IMEI no. of device is not registered with Microsoft so we cant help and no any warranty card was given to me at the...
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A
anshul1234
from Noida, Uttar Pradesh
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Defected sofa supplied fraud

Address:New Delhi, Delhi, 110017
Website:www.snapdeal.com

Got poor quality sofa set for Rs 23000/- with rotten wood structure inside which is impossible to check as we can't tear the leather. I bought it 6 months back for office meeting room which is hardly used & now it is only left for dumping. It was fraud with 7 days return policy because in seven days we can only check visible things from outside but not inner structure....
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G
gm4jacob
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery charge for all products

Website:snapdeal.com

Now SNAPDEAL started to steal people by charging 30 RUPEES as shipping for all products irrespective of any number of products. This clearly shows how they are misusing people's trust for their personal benefit. While flipkart earned millions through the "Big billion day" scam, this is snapdeal's way of cheating people by charging 30 rupees as delivery for all products. Online shopping is getting worse each day and sites like snapdeal and...
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A
anshul1234
from Noida, Uttar Pradesh
Oct 15, 2022
This thread was updated on Oct 15, 2022
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Cozy seater

Address:New Delhi, Delhi, 110017
Website:www.snapdeal.com

I bought sofa set for Rs.23000/- 6 months back from snapdeal now I got to know that inside wood is completely rotten & it was very bad quality sofa which is completely useless now & no one is responding now as per their return policy period I.e. 7 days in which it was impossible to know about the inside material. A complete fraud it was. HELP...
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sande98
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not proceeded still 15 days after return

Address:Ahmednagar, Maharashtra, 422605

Hi Team, Worst experience with snapdeal I had received a faulty mobile phone which I had returned by courier which they told to send it through, later they were complaining that they have received empty parcel, then fortunately they got the phn in parcel don't know from where on 31st dec. But later today is 12 Dec and I have not received any of my refund accept for courier charges. Worst thing is no response to any mail on [protected]@snapdeal.com,...
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