South Bengal State Transport Corporation [SBSTC] Complaints & Reviews

Sbstc AC bus leaving kaunamayee busstand at 7.30AM for bankura was completely dirty with used food packets littering and full of dust gives impression that the bus is not cleaned for few days.on querie the conductor said that there is no cleaning facility at karunamaye depote.we don't expect such type of services from sbstc.They should resolve such issues at the earliest date 20/05/2022...

There is no bus at 4/4.30 am in BANKURA depot which goes to City centre durgapur. A bus leaves from Bankura depot at 5 am...But that bus reaches durgapur at 6.40 am.. I faced very much difficulties to reach City centre. I can't reach to City centre durgapur at the exact time.. my office starts from 7 am... please solve the matter as soon as possible.. I requests the SBSTC to give a bus at 4.30 am from Bankura depot to City centre durgapur.....

The bus no. is WB39A0901 from behrampore to kuli on 09 may 2022 at 10.50 am. I am a SBI Employee and i was supposed to join my bank on 09 may 2022. I boarded the bus from behrampore and was supposed to get down at Nagar. The bus driver did not drop me at the convinient point instead mishaved with me with slangs.. Is this the way they usually behave with people because they serve under sbstc? I strongly want a stringent action against it....

My name is Bhaskar Mandal, I'm from Sarenga Bankura, Today morning (06/05/2022) I missed khatra-Karunamoyee state (only one sbstc bus in this route) in front of my head, I raise hand to stop bus, the driver saw me and did not stopped bus, It's happened 20 meter from bus stop. Now my complaint is please provide well behave staff for this type of road, now what I do beacause this is only one bus in this route, [protected] My contact number....

I use to travel by sbstc karunamoyee digha bus everyday to join my duty. But regularly this bus unnecesarily stops the vehicle anywhere in the middle of the road, boards passenger, slows down the vehicle and consequenty delays the whole journey. Where I am paying for this service and I have to join a public service duty every day this type o[censored]nprofessional attitude is very much unappriciated and unexpected from a govt. transport organisation....

Dear Sir /Madam,

I would like to inform you that today while traveling to shaktigarh in sbstc bus non AC I asked for ticket to shaktigarh he charged me for Burdwan, that's still not the issue when I requested to stop at saktigarh my destination he overlooked he neither bothered to inform me regarding the stoppage as well when I asked him he misbehaved, he was arrogant, rude and didn't cared about complaining if this is the...

I am regular passanger of this SBSTC bus..I travel from Esplanade to Disgergarh (this bus go puruliua via Asansol).I got the bus around 11 am from esplanade the bus was on time but as bus reached asansol at 3:45 since the bus is standing at the same place since 40 min..What this going on their is no value of time nd people inside the bus or what..In this summer bus standing like 40 min in same way..no movement what hell this going on??...

U have a ticket for 4:10 sechudle bus has not come on time nor sbstc bus operator are reddy to accommodate me on other bus ....

On 13/04/2022 Karunamoyee- Suri, 16:30hr.
Bus No WB39B6747(as per bus ticket details), driver is reckless, due his cut on the one bag is got dropped from the bus at somewhere before Dakshineswar. Secondly after Duncuni toll gate the bus approaches so close to another truck that it hit mirror and the pieces of the mirror hits some of fellow passengers and after all, for the bus stuff (conductor and the great driver) the incidents are...

Madam/Sir,
I and my wife requested the conductor to allow us to Board Karunamoyee Asansol Bus No-WB39B-6974 2 PM from Karunamoyee. I Being a govt employee was carrying confidential govt papers.We were about to travel Burdwan .In Asansol Bus, they use to take Burdwan Passenger and take original 90 'rs fare.There were many vacant seats in the bus.But the conductor behaviour was so arrogant, rude, worst that he straightaway didn't allowed...

Bus reached late at the digha depot and took almost 6 hours to reach silpara state garage. Moreover the conductor refused to stop at silpara and misbehaved with our daughters with shouting and name calling. Bus no 3329. Timing 11.20 from Digha on 10.04.2022....

If semi sleeper seats to be given in the bus, it should be given to all the seats including the last row.
But last row are given normal seats, so, when just the row before last one extend their seats to semi sleeper, last row people barely can seat.
I am traveling from garia to digha bus, paying same ticket fare as others, but unfortunately my seat number belongs to last row, and I am facing the issue of seating, since the row...

Dear Sir,
I beg to inform you that we are the people travelling from Midnapore to Kolkata for long time. But can not able to book our ticket from your SBSTC Apps where ever people can book online ticket from your apps anywhere it is facilitate.
With due respect I request you please reopen the service from Midnapore to Kolkata as there are a huge passengers are travelled....

Sir/madam,

This is my heartiest request please restart haldia to Kolkata 6.00 pm bus service.as well as online services too.we are facing huge problem suddenly withdraw this bus service.

Please start above mentioned bus service as soon as possible.

Thanking you

Regards
Narmoda biswas
Prasun Chatterjee
Srijeeta Dey
Biplab sikdar
Tanima Roybr...

Sir/madam,

This is my heartiest request please restart haldia to Kolkata 6.00 pm bus service.as well as online services too.we are facing huge problem suddenly withdraw this bus service.

Please start above mentioned bus service as soon as possible.

Thanking you

Regards
Parswati Banerjee
Narmoda biswas
Prasun Chatterjee
Srijeeta Dey
Biplab sikdarbr...

We had a ticket from Durgapur Station to Karunamoyee (Bankura 5.15 AC). The bus didn't stop, didn't pick us up and left. Even when shaking our hands they didn't see at us. When we tried to ask the reason they bullied my mother. Please take drastic action against them. My mother is a patient....

I tried to book two tickets for Kolkata to Suri bus from online sbstc website. Date of travel 01 April 2022, time for bus: 17:00. Money was deducted but I didn't receive the tickets. No sms, no email. No transaction history in my sbstc account. So, please refund my money.

Arup Chakraborty
Mobile [protected]
Email Chakra.[protected]@gmail.com...

I am booked a ticket from sbstc app from garia to futisanko, the bus service not available, I am harassing so much, what should I do for this situation?
I want to refund my ticket amount, because the bus was canceled, please provide my balance, my ticket no P[protected], journey date 01/04/2022, seat number 24, please help me to get the ticket fare....

The bus driver and conductor are together smoking in a running bus. The driver is not following traffic rules and also driving in footpath. The bus also didn't drop us to our booked location. The number of the bus is WB 39A 3046. Please take necessary steps against the driver and the conductor. The bus was traveling from DURGAPUR TO KOLKATA (ESPLANADE) TIMING WAS 4:00 P.M. DATE - 28/03/2022. If investigation was done of the driver at the...

Sir.
With due respect I want to inform you that the buses on Digha -Dunlop route are breaking rules every Saturday when returning from Digha at noon time.The drivers are not stopping on stops and continues to drive recklessly on road.They are also not giving the halt on Kolaghat Dhyaba for benefit of passengers
Public are agitated and they can take strong action....