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South Bengal State Transport Corporation [SBSTC] Complaints & Reviews

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Last updated Mar 3, 2024
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713304

South Bengal State Transport Corporation [SBSTC] reviews & complaints page 11

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M
MrinmoyDutta crj
from Bardhaman, West Bengal
Mar 17, 2022
Mar 17, 2022
This thread was updated on Mar 17, 2022
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No value for time

Ye log localbus ke tarah har ek moor se passenger utha raha hay, utar raha hay, gari rok kar gappe mar raha hay, aur may utra CHITTARANJAN me 1hr late from shedule time, i think there is a no punishment for late, thats why ye log ayse chalate hay,
Kolkata to Chittaranjan sbstc, 8.45, 17.03.2022...
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S
Shubham_13
Mar 15, 2022
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Didnt get a seat

Myself Shubham Chatterjee
Today I travelled Durgapur from SBSTC PURULIA KOLKATA BUS in which i booked ticket online but didn’t get a seat . I told the conductor many times to help me but they don’t even listen to me
Therefore I request u to kindly look into my matter and help me with this.
Yours truely
Shubham...
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L
Laltu@7083
from Digha, West Bengal
Mar 6, 2022
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Not cleaning. No safety

Address:Haropur alankarpur digha east mednapur West

Not mantanace sbstc. No cleaning . No safety.
My travel date 06.03.2022
Sbstc bus number WB39A0961
My TICKET NUMBER[protected]
STAFF not respect in pasanger.

THIS FEEDBACK SEND TO WEST BENGAL
SBSTC CHEF secretary please brief your team.

Thank you
Laltu Roy
[protected]@yahoo.com...
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G
G Mukherjee
from Haldia, West Bengal
Mar 4, 2022
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Rush driving

Address:Hakdia

Today, I was travelling from Haldia to Kolkata by a SBSTC bus from Haldia. That was the bus of 2 pm and the bus no. was WB 39B 9076. Near Uluberia another SBSTC bus ( no. WB 30A 4668) try to overtake us in a very dengerous way and our bus driver was also take that as a challenge. The result was minor damage to both the buses. We, the passengers of both the buses were so lucky not to get injured and there was a chance of major accident.br...
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R
Rupam Mahapatra
Mar 3, 2022
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Bus door is open when the bus is running in NH6

As the Bus is running at full speed still the door is open..and the passengers are standing infront of the door..after asking for close the door, conductor said it remains open..

JHARGRAM TO KOLKATA BUS...
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Accident prone rash driving by driver of SBSTC BUS having no.3081, I board on Bus On dated 23/02/2022, I board from Burdwan at 6.20 am.After several request .The conductor did not allow any bio break till 10.30.
Called to Burdwan depot.They told, SBSTC bus having number 3081, has been given to franchisee. So they cant take complaint....
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18th Feb 2022 today itself I am traveling from durgapur to burdwan with having a valid online ticket TIME 7 30 AM (@ durgapur) . I have availed my boarding from dvc durgapur. Which is not a valid boarding point . Is that enough to misbehaving with me ? Who have authorised him to do so ??? If that is not a valid bording point then they may not stop the bus but they can't misbehave . Next thing is why the bus stoped in various non bording points...
+1 photos
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S
Feb 18, 2022
Feb 18, 2022
This thread was updated on Feb 18, 2022
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Misbehaving with passenger

18th Feb 2022 today itself I am traveling from durgapur to burdwan with having a valid online ticket . I have availed my boarding from dvc durgapur. Which is not a valid boarding point . Is that enough to misbehaving with me ? Who have authorised him to do so ??? If that is not a valid bording point then they may not stop the bus but they can't misbehave . Next thing is why the bus stoped in various non bording points then ? I am very much...
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WB39B0357
They are not maintaining any time.
The bus is being stopped at every stops or intervals to take passengers..
This is not done ... If the bookings are full then they shouldn't take any more passengers...
This has been a regular issue
Please do take a step against.....
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U
User7673
Feb 14, 2022
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Bad service, harrasment, no refund

I booked a ticket the website didn't give the ticket, no mail nothing nor message. The numbers for support were busy and when you click on the link for ticket it takes you to new booking after that I even whatsapped the number but no response. the amount was already deducted for me we were nervously waiting outside then we had to buy another ticket when the the whatsapped number sent the ticket but I already purchased and was asking for refund...
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B
Bikramjit Haldar
Feb 13, 2022
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Bus not coming and no help got from enquiry at durgapur

I booked a ticket on 13th from Durgapur to purulia via Asansol. Time 8:15 am
But waiting for 1 hour at durgapur Sbstc bus stand and asking for status of the bus noone help from enquiry.
So, I booked another ticket for purulia.
Due lack of information and non co-operation from enquiry I was not able to utilise my hard earn money.
Please look into this matter....
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M
Maheek Parveen
Feb 12, 2022
Feb 12, 2022
This thread was updated on Feb 12, 2022
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Loss of Wallet

I lost my wallet in the sbstc bus. And the bus Number was WB39B3640. Kolkata to kandra 12/02/2022. Departure time was 04:45 PM from Esplanade. My destination was Nutanhat. If any bus staff has received kindly contact me at my mobile number- [protected]
Name Kazi Golam Hossain. I'm attaching the bus ticket kindly response as it has some important documents along with some money around 5k....
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B
BidishaRoy123
from Kolkata, West Bengal
Feb 7, 2022
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Too much of luggage all around

There was too much of luggage all around the bus. Passengers were unable to move.
Sbsct bus, suri to Kolkata, 3 pm, 7th Feb 2022....
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Conductors are more interested in loading luggage and other things in for extra income and are least interested about the interest of the person's. They are least bothered about the covid protocols. Bus number wb39a3576 dated 29th january...
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N
Nayon44
from Asansol, West Bengal
Jan 25, 2022
Feb 8, 2022
This thread was updated on Feb 8, 2022
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Complaint regarding illegal charging of fine rupees 335

Address:Asansol Ch Kalla

It is hereby informed that I am traveling to Durgapur on 25.01.2022 at Asansol to karunamoyee bus at 9:35 am depart from Asansol. The contractor and ticket checker both are misbehaved with me and they blamed me that I am traveling without a ticket but the real incident is when the Contractor came he didn't have loose change so he told me that he generate my ticket when the bus arrives in Durgapur but suddenly the Ticket Checker arrived and...
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N
Nayon44
from Asansol, West Bengal
Jan 25, 2022
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Complaint regarding illegal charging of fine

Address:Asansol Ch Kalla

It is hereby informed that I am traveling to Durgapur on 25.01.2022 at Asansol to karunamoyee bus at 9:35 am depart from Asansol. The contractor and ticket checker both are misbehaved with me and they blamed me that I am traveling without a ticket but the real incident is when the ticket checker came he didn't have loose change so he told me that he generate my ticket when the arrived in Durgapur but suddenly the Ticket Checker arrived and...
+1 photos
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S
Saptarsi Chatterjee
from Durgapur, Maharashtra
Jan 24, 2022
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Online seating arrangement

Please update the seating difference of CNG and Normal bus for online booking purpose. The problem mainly Rai's that some seat from 21 to as on are not matched with online, because on the 3 seat arrangement side some of the the seat are 2 seated and it is not showing in online....
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S
Supriyo Sahoo
Jan 21, 2022
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Extra passengers picked up in this covid situation

I am traveling in this bus, going to Midnapur from Esplanade . We are four passengers, and our tickets number are 3, 5, 1 and 6 . The bus is almost full after 45 minutes. This is not acceptable in this covid situation. I already adjust one sit beforehand but after Panchla bus stop the conductor behaved badly to me, and forced me to sit another passenger in between us.
This is pathetic. Kindly look into this matter seriously.
Will...
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A
Arnabhenmdk
from Durgapur, Maharashtra
Jan 4, 2022
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For extra charge for two bags

Today, we r traveling on the bus from Haldia to Durgapur. I have 2 lagguage bags and 1 school bag which I have kept in front of my seat...They charged 200 extra fee for these 2 bag... Is this right or wrong???? I need immediately action 🙏

Bus no- WB-39B 1680...
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A
Anindita Chandra
from Noida, Uttar Pradesh
Jan 4, 2022
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Student concession is not permitted in 12:15 pm sbstc bus from purulia to kolkata

Address:Durgapur

The bus conductor refuses to give student concession on the trip from purulia to durgapur. The bus departs at 12:15 pm from Purulia and the fare is 102/-. Previously all the sbstc buses have always provided a concession of 50%. This needs to be solved and taken action against....
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