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South Bihar Power Distribution Company [SBPDCL] Complaints & Reviews

www.sbpdcl.in

1

Updated: May 31, 2025

Complaints 666

Resolved

17

Unresolved

649

Bad 😕 It seems that South Bihar Power Distribution Company [SBPDCL] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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South Bihar Power Distribution Company [SBPDCL] reviews & complaints page 27

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Address: Patna, Bihar, 800001

In dariyapur (Fathua), distt-patna, bihar... So many people were theft electricity by taking wire to direct electric pole in his own house, u guys never investigate in that area... Very very poor... Fathua me maximum gharon me pole se direct wire connect kar k bijili chori kar rahe h, aur gharon me ac, heater etc... Use kar rahe h... Sabhi k gharon me sirf rs 300 fixed bijli rate h jo ki galat h aur elecricity board ke karam chari kuch nhi kar rahr h... Sabhi log fixed rate kar wa lia h board k karamchari k sath mili bhagat se

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A

Aariz Pasha

from Patna, Bihar

Jul 2, 2018

I pay my Jun electric bill on 30 Jun 2018 through sbpdcl site of Rs 3353 but not receive bill receipt. Please solve my problem i have received payment receipt through pay u payment.

electricity theft - Comment #3144973 - Image #0

R

rajopur

from Bhubaneshwar, Odisha

Jul 23, 2018

Dear Sir, I have already whatsapp message many times on your's whatsapp No. about electricity theft by consumer No.[protected] by which he misuse of electric for himself and his tenant also.All day waterloding problems face by passerby because they run motor for water frequently many times a day.

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Address: Bhagalpur, Bihar, 812005

Website: sbpdcl.co.in

I am ajay mandal ca [protected] made payment of 25th may to 24th june 2018 on 25th june 2018 rs of 612 from netbanking and pop up reflected as successful but still receipt is not uploaded. Already i the same on customer care at 1912. But they did not provide me any satisfactory answer and resolution.
So do needful asap.
Mob-[protected]
Email id - rituraj. [protected]@gmail.com

+1 photos

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Address: Patna, Bihar, 800020

Sir, i am asha kumari, c/101, vrindavan apt., phase-ii, malahi-pakri chowk, k. Bagh, patna-20, consumer no.[protected]. I had informed the astt. Electric engineer, hanuman nagar, patna on 23.04.18 for replacing my defective meter (Letter no-dwo/750 dated 03.05.18). A new meter installed after intervention of mrs sangita prasad, agm (Revenue) on 11.06.18 but it is already defective. The june'18 bill (Rs 751) come to me with average billing and meter defect. Being a responsible citizen of india, bihar, i approached at least 10 times to junior electric engineer, hanuman nagar, patna, mr pankaj kr sharma on his mob.-[protected] and finally defective meter installed. It is the way to redress the problems of consumer? Once again, i request to the authority concerned, kindly check the meter and redress the problem. Thanks.

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N

niti843468

from Dimapur, Assam

Jul 2, 2018

Sir mai apna bil har mahine online pay karta hin par is bar 61rupya dikha rha hai aur agent ke pass milne ko bola to wo bill 300 bta rha hai ye kaise

meter defect - Comment #3145015 - Image #0

D

Daniel Mayweather

from Patna, Bihar

Jul 10, 2018

My metre changed I months ago but bill doesn't has been provided yet. The Bible bill collector said you have to go in office from there only you can get your bill

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Address: Patna, Bihar, 800007

Website: South Bihar Power Distribution Company

For long, me and my father are running to increase the electricity load of our home but surprised to share that in office situated in sandalpur and gulzarbagh, patna nobody have information that whom to ask and which form should be filled for this purpose.

I'm fed to run for the same work and shame on such a govt who hire such irresponsible staffs and i'm damn sure, on the level of reservation quota these people have passed out because they don't even know about there profile.

Do something in it.

South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.

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A

ankit9334

from Dimapur, Assam

Jun 27, 2018

I higly inform that this month my electrycity bill is rs 12369.for this month.
i think this is no threeface conection.there is no more conjuption of electicty.my consumer id [protected] this is more problem pay to bill.

S

Surya Nandini Kumari

from Godda, Jharkhand

Jun 29, 2018

I have paid my electricity bill through sbpdcl and amount from my account has been deducted but the transaction is failed. Neither i am unable to download any bill receipt not I received any SMS regarding bill payment...plzz refund my amount in my account..plzz..my consumer id is [protected]..

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Address: Buxar, Bihar, 802135

Dear All,

We are receiving wrong bill continue from 2 months. As we are getting harassed from the kind of due bill amount we are receiving.
We need some clarification and real break-up of my bill.
Sharing you my complaint I'd - [protected]

Requesting you to clarify and make the bill correct.

Regards,
Lalan Ray

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R

RAMADHIN SINGH

from Delhi, Delhi

Jun 26, 2018

Sir I take ele connection on 21 June 2016 but till date 19 June 2018 meter not at site. Please take suitable action to install meter at my home. This is my seventh time complaint. Consumer ID- [protected] Name - Ramadhni Singh Mob- [protected]

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Address: Patna, Bihar, 801103

Website: SBPDCL

Sir
I ramadhar kumar from vill alhanpura bihta bihar. Lt pole comes in our home campus area. Because i stared to build house but i am facing problem to build house because one lt pole comes in our land area where map comes in under campus. This is comes in bihta alhanpura siwan facing north side of rly line.
Land details are as under khata no. 106 plot no 7. This land is name of my mother smt dulari devi.
Please be shift pole from that place to another place.

In the view of above may i request to you please be shift lt pole.

Your faithful
Ramadhar kumar
Alhanpura bihta patna
[protected]
[protected]@gmail.com

Permanent address
Ramadhar kumar
S/o ramdas yadav
Vill parariyawan tola
Post wozirpur bikram
Patna bihar

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D

Dev Narayan mandal

from Patna, Bihar

Jun 25, 2018

Not available electricity 36 hour due to wire fired at Naya tola patam, post-patam, dis -Munger, Bihar transfermar no- 221215

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Address: 800001

My meter no[protected], meter no-822837 phc 3 favouring smt veena azad, is working for one phase only since 2 months. However, not lodged complaint earlier. Please arrange to expedite it's 3 phase working at the earliest. My mobile number is [protected] and email address as arbind. [protected]@gmail.com. My address - veena villa, house no 73/b/1, road no 4, near ayachi apt, anandpuri, patna-800001.

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N

Niraj chaubey

from Gurgaon, Haryana

Jun 22, 2018

Sir hamare bhabua ward1 m low voltage bahut rehta h jis se ki pani ki samsya ho jati h
Please resolve kare

Parwati BHAWAN bhabua ward 1
Near hawae adda
[protected]

3 phase meter but only one phase working - Comment #3135695 - Image #0

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Address: Patna, Bihar, 800020

I had call so many time in electric office & electric engineer also but can't received the proper response from last three hour one phase of electricity is shut down. Please short out to this problem as soon as possible.

Thanks & regards
K k jha
Hotel anand sagar
Kankarbagh main road
Near rajendra nagar over bridge
Patna-20
Contact number[protected]

South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.

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S

Seema Shrivastava

from Rajgir, Bihar

Jun 21, 2018

Lastly I was paid my bill on 3rd March till now I will not getting my electric Bill so please take any action to get my Bill as soon as possible...

D

Dhruvicai

from Dimapur, Assam

Jun 22, 2018

I am from Kankarbagh, The person which is responsible for changing the bulb used to absent from office (Kankarbagh office of SBPDCL) and other officers don't take any conciseness.

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Address: Bhojpur, Bihar, 802301

Sir, i am resident of awadhpuri, paschim pakri, arrah, bihar -802301. We are facing a very high degree of fluctuation during supply of electricity to us. The fluctuation ranges from 45-50 volts to 260 volts and that too very frequently. Most of the electrical appliances we use are becoming unserviceable frequently due to high degree of fluctuations. Your kind action in this regard is highly solicited. We are also facing maximum power cuts in this region which is another area of concern. Please do the needful.

South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.

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Address: Kaimur, Bihar, 821108

Website: E mail : [email protected]

There has been frequent power cuts from ist of june, 2018 till the time of complaint being lodged. Our consumer no :ca no :[protected]Old no : kud/ht-86n ht) : contract demand : 1000 kva and our industrial unit is a food processing unit which needs uninterrupted ht power supply. Due to such a situation, our production process has hampered to the highest extent and became totally unsuccessful in compliance of the commitment for supply of our product and became exposed to demerage/penalty due to non supply of products in time. Moreover, a huge quantity of raw material became degraded/ rotten remained in the process of production at the time of power cuts and the final products do not conform the standard quality norms set by the industry coupled with deterioration/damage of a huge number appliances due to frequent power cuts. E

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S

Sibghat

from Bakhtiyarpur, Bihar

Jun 17, 2018

Pathetic situation of power supply. Power cuts is very often now and it goes for more than 10 hours per day. There is no power supply since yesterday evening and kids and all have sleepless nights. I am specifically talking about khajoorbanna, pathar ki masjid, patna 800006.

Government totally failed in fulfilling minimum complaince. Government will face the consequences for sure.

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Address: 800002

Dear sir
With due respect i want to inform you that my ca number is[protected].
I have paid all the bills regularly without having any dues. Electricity bill for this month (June 2018) has not been issued. I request you to kindly look in to the matter and resolve this issue. I tried to contact you on your toll free number but i got no response from your side.
Thanking you in advance.
Your loyal customer
Lalkishun pandit
Narayan nagar,
Anishabad
Pin-800002

Mail
[protected]@gmail.com

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Kaushal6442

from Muzaffarpur, Bihar

Jun 15, 2018

Very unregulated..High fluctuation in Supply caused loss of approx 15000 value of equipment and uneven supply Since month.Already multiple complain filed with complain no-[protected], [protected].No cognisance hav been taken till now and very unprofessional behaviour being shown by Junior Engineer..

irregular in issuing electricity bill - Comment #3129952 - Image #0

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Mera may 2018 ke bill me previous reading pura kam nahi kiya gaya hai iske liye hamne kitna hi online complain de diya hai par close kar di jati hai. May ka mera bill 206 aaya hai jisme previous 166 kwh lakin previous 130 kwh hi bataya gaya hai aur 194 kwh ka bill diya gaya hai joki mera hona chahiye current 224kwh -166=58 kwh ka mera ca no [protected] warisaliganj

Jun 11, 2018

Complaint marked as Resolved

Not 194wh 94 kwh contact number9149496728

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Address: Bhagalpur, Bihar

There is very low voltage supply in my area just because of transformer which is of low rating and due to increase in the load almost 50 to 60 houses gets a very low rating voltage which is just like a torcher for us
We just wants either install a new seperate transformer or change the present transformer with a high rating transformer
Address: suryalok colony near j. S garden baagbari bhagalpur 812005

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Address: Patna, Bihar, 803214

Dear sir
Wrong bill of 589495 is generated and despite requesting for correction a number of time now a bill of 16500 amount of manual corrective bill is prepared but unable to satisfy. He is also not giving electronically generated bill. Many time concerned je has misbehaved with my father who is of 85 years old has visited the office. So i humbly request you to take the necessary action as soon as possible keeping the age of my father.
Yours sincerly
A/c no.[protected]
Sudhir kumar s/o anandi pd.
Mb.[protected]
Email id [protected]@yahoo.com

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Address: Buxar, Bihar, 802101

Sir,
Our ca no is[protected], and is in tne name of echs polyclinic, buxar, which is a health facility for ex servicemen of the armed forces in buxar. For last a number of days the power supply is very - very erratic. The whole day either there is no power or the voltage is so low that no equipment can work thus causing a great deal of inconvinience to the armed forces veterans. Inspite of complaining to the local electricity board, there has been no improvement. May i request you to kindly look into the matter.
Thanking you
Officer in charge

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Address: 800020

I have tried more than 1000 time with various mobile no. But we never contact with you. First of all, you should maintain your customer care no. Which is not working.

My query is related to not provide a proper connection from your department.

Kindly provide a right guidance about compensation in case of not providing a proper connection.

(If you need to contact me call on [protected])

Please do needful action soon.

With regards

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Śùmíť Řáj

from Burla, Odisha

Jun 6, 2018

Order For Billing SBPDCL Customer Name Uday Shanker Bhagat Consumer Number[protected]/New I’d-[protected] Add- At-Shyampur P.o-lalapur Bhader P.s- Kahalgaon Dist-Bhagalpur Mobile Number [protected] Pin Code-813203 Meter Nahi per Perivious Meter Demadge per bill Aata tha but Is baar mera bill 130 Unit per kaisa aaye Mera pas koi Meter Ve nahi ha

Śùmíť Řáj's reply, Jun 1, 2018

Plz Very Fast Isko Sahi kiya jaye

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Address: Nalanda, Bihar, 803101

उपर्युक्त बिशय के संबंध में कहना है कि बिहार शरीफ़ मोहल्ला bhaisasur मे पिछली शाम (28.05.18) andhar (तेज़ हवा) aane se ek फेज़ उड़ गया है जिससे बिजली की समस्या हो गई है और इधर भीषण गर्मी के मौसम में शहर वासियों को बिजली के saath saath पानी की भी समस्या हो रही है
अथह श्रीमान से अनुरोध है कि अतिशीघ्र इस समस्या का समाधान किया jaaye
आप का बीश्वाशी
राजीव रंजन
Bhaisasur

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M

Madhurranjan

from Dimapur, Assam

Jun 4, 2018

Sir hm sbpdcl ka regular bill payment Karte Hai.. Lekin Mera June month ka bill one month ka 593 aaya Hai kaise.. Jab ki hm village me rahte aap hame 100 rs dijiye tab ham aapka bill Kam kar skate Hai uska Naam suresh Kumar( [protected]) Hai.. Mera mobile number [protected] Hai. Mera problem jaldi solve kre plz...

electricity problem - Comment #3117966 - Image #0

P

Priyanandan Shrivastava Harsh

from Gurgaon, Haryana

Jun 4, 2018

I'm an student and I perday face a problem.that is unavailablity of electricity.and therefore I couldn't study or sleep.this is only not my problem but this is problem of our area.i belongs to Shri Krishnpuri Patna.thanks
.

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Address: Rohtas, Bihar, 821307

Dear sir /mam

It is hereby informed that in my area babu ganj morh 12 patthar dehri on sone rohtas bihar power has been cut from last 8hrs, but there is no any working process started yet.
As you know this is the holy month of ramadhan. So it is very critical to survive without electricity in this worst weather.
I am insisting to you that please take necessary action for the same asap.

South Bihar Power Distribution Company [SBPDCL] customer support has been notified about the posted complaint.

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Address: Patna, Bihar, 800014

My consumer id is[protected]. My meter reading in the month of march was 11241. My bill was rs.1292 which has been paid successfully.

I have successfully paid my bill for the month of april also which is rs. 622. The receipt number is-sbpt[protected]

The problem is that again in the month of may the meter reading
Starts from 11241 as on 8.3.2018 but i have already paid my bill (Rs.622) on 21st april 2018. Hence, it appears that rs.622 paid on 21.4.18 is not excluded from the bill for the month of may and is added in the bill.

I have already paid the excess bill of 1671 for the month of may on due date. Kindly, adjust my excess amount in the next bill.

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Address: Patna, Bihar, 800025

Website: sbpdcl.co.in

Sir,
Myself Prawin Kumar Karn having CA No.[protected], resident of Ramnagri, Patna.

My bill for the month of April, 2018 was issued by sbpdcl without recording the reading i.e. for 0 unit. And the bill was issued for 168 unit.

Again, the bill for May, 2018 was issued on the basis of actual reading I.e. difference of present and earlier reading recorded two month ago.This was for 691 unit. The unit charged for April I.e. 168 unit has not been adjusted in the bill of May.

I have paid both the bills within due date as it is my habit. It is requested that amount paid against bill of April may be credited in my next bill.

I am attaching copies of both the bills. Hoping a hassle free credit from your end and I may not be compelled to move table to table for redressal.

Thanking you,

Pravin Kumar Karn
CA No.[protected]

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