Spice Mobiles / Spice Mobility Complaints & Reviews

Please help me. Should i go to consumer court...

Dear abhiabhi,

We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

Thanks and Regards,
Spice Mobile.

Dear gopal mahawar,

Thank you for sharing your contact details, we will contact you soon and address your concern at the earliest.

Thanks and Regards,
Spice Mobile.

Dear deepak93290,

Thank you for sharing your contact details, we will contact you soon and address your concern at the earliest.

Thanks and Regards,
Spice Mobiles.

NOW AGAIN SUBMITED IN SERVICE CENTER SO I M ATTACHED JOB SHEET

MAIN PROBLEM FRONT CAMERA, SPEAKER VIBRATION DURING THE CALL, WHITE SHADOW MARK ON SCREEN RIGHT SIDE, TOUCH CREATE DISTURBANCE DURING OPERATION

PLS RESOLVED MY COMPLAIN ITS REALLY WORTH BRAND I M ALSO SAY TO ALL MY FRIENDS DONT BUY SPICE PRODUCT PLEASE EXTEND MY WARRANTY AND ITS NOT RESLOVED MY PROBLEM IN SPECIFIEC PERIOD (MORE THAN 4 MONTHS ) I AM RECEIVED MY MOBILE BUT ITS NOT FULLY REPAIRED BY SPICE SERVICE CENTER LUDHIANA OR COMPNAY SERVICE CENTER

Dear deepak93290,

Kindly share the IMEI number, location and service request number.

Thanks and Regards,
Spice Mobile.

i want spice Mi449 touchpad

plz deliver the touch pad for this adress #55 soumya layout konena agra hara banglore 560017

Mobile Hangup

My Spice Mobile M-5900 was Hang up by virus. Please tell me some solution Fast. My contact no [protected] Email- raopraveen.[protected]@gmail.com

Very true. I am also suffering from this kind of problems from spice service centre. I will not recommend anyone to buy spice mobile.

Dear manojksingh,

Thank you for sharing your contact details, we will contact you soon and address your concern at the earliest.

Thanks and Regards,
Spice Mobile.

Dear abhiabhi,

Kindly tell us your exact concern, so that we can assist you further regarding the same.

Thanks and Regards,
Spice Mobile

SERVICE REQUEST NO[protected]E30097. I bought a phone from spice hotspot in sahara mall, Gurgaon. The phone was defective as it was not charging the battery even if i put my phone on charging the battery goes on discharging. So i gave the phone to your authorised service centre in Gurgaon on 07th march 2014. And they told me that you will get your phone ok condition within a week, either they will repair it or will replace it. But it is going to be one month now. I have visited them 6 times but they always say it will take some time.

Dear manojksingh,

If battery is swollen, battery warranty gets void and you need to purchase the new battery.

Thanks and Regard,
Spice Mobile.

Dear shailesh makwana2014,

Thank you for sharing your contact details, we will contact you soon and address your concern at the earliest.

Thanks and Regards,
Spice Mobiles.

Dear shailesh makwana2014,

Kindly submit the handset at the service center and share the service request number with us via emailing on [protected]@smobility.in We shall ensure the priority resolution to the issues faced.

Thanks and Regards,
Spice Mobile.

Dear prer3pal,

Kindly share your contact details, so that we can get in touch with you regarding your concern.

Thanks and Regards,
Spice Mobile.

I am not able to set the ringtone of my choice in Spice Mi-504. Whenever I am setting the mobile ringtone other than the default one, and when a call comes, the ringtone sets back to default automatically.! Please tell me how to set the ringtone of the mobile.

Please Call Me [protected], [protected]

Dear Shankar Godhumala,

Thank you for sharing your contact details, we will contact you soon and address your concern at the earliest.

Thanks and Regards,
Spice Mobile.

Dear Shankar Godhumala,

Kindly visit the nearest authorised service center, For better assistance you can contact our helpline number[protected].

Thanks and Regards,
Spice Mobile.

Dear manjurana,

Kindly share your contact details, so that we can get in touch with you regarding your concern.

Thanks and Regards,
Spice Mobile.

Dear Naseeb singh,

Thank you for sharing your contact details, we will contact you soon and address your concern at the earliest.

Thanks and Regards,
Spice Mobile.

Dear Naseeb singh,

Kindly note down our correct helpline number[protected].

Thanks and Regards,
Spice Mobile.

Spice Mobiles — display problem

sir i purcahse mi-437which imei no. is-[protected] date-16.11.2013. from 1st day i found display problem in my moblie. till date i am facing this problem please suggest any way to get solution . thanks & regards vikash kumar gurgaon haryana [protected]

Spice Mobiles — very very poor battery backup

Dear Sir
i have purchase spice M 6110 on homeshope 18. But this set battery back up is very very poor his set battery backup only 2 hour. when i charge battery 100%.
so please change this battery ya do as well as possible.
thanks
Kapil dev

If there is a negative rating, then I would have selected that one.

Dear Deepakp1980,

Kindly share your contact details, IMEI number and location so that we can get in touch with you regarding your concern.

Thanks and Regards,
Spice Mobile.

Hello,
My contact number is [protected]. The IMEI number is as follows: -
M-[protected]
S-[protected]
Location - Bangalore.
Please note that I had given it for Spice Authorised service center in Jayanagar, Bangalore and I received the phone in the same condition in which I gave them, only additional thing I got from service center was a scratch on the screen !!
Also, they said that the phone is built like this if I want more, I should reach the company directly.

Dear Deepakp1980,

Thank you for sharing your contact details, we will contact you soon and address your concern at the earliest.

Thanks and Regards,
Spice Mobile.

Dear Deepakp1980,

Kindly note that your handset has been repaired and will be delivered to you shortly.

Thanks and Regards,
Spice Mobile.

Thanks for your concern and replying to me.
Hope atleast this time all the 3 complaints that I have with my phone would be resolved ?

Hi, I had given my handset for repair on March 29th, Saturday, to service centre. Now on Apr 3rd-Thursday, you say the phone is repaired and it will be delivered to me shortly.
I am a bit confused here. You mean that my phone is repaired within 3 working days ?? Let me know if my phone is repaired in the service centre or else where out of Bangalore - as I have not yet received any communication from service centre regarding the repair status and the date I should collect my phone.

Deepak.

Hi,

I AM REALLY NOT SURE WHAT REPAIR YOUR GUYS ARE DOING. I GOT THE PHONE ON 12TH APRIL FROM SERVICE CENTER AND THE PHONE IS IN THE SAME CONDITION WHICH I GAVE THE PHONE.

IS THERE ANY ONE IN SPICE COMPANY WHO CAN ADDRESS AND RESOLVE THE PHONE ISSUE ??

Deepak

Dear S.D.Vashisth,

We sincerely apologize for the inconvenience caused. Thank you for sharing your contact details, we will contact you soon and address your concern at the earliest.

Thanks and Regards
Spice Mobile.

Dear S.D.Vashisth,

We would like to inform you that, your Handset will be dispatched to the Authorised service center and will be delivered to you within this Week.

Thanks and Regards,
Spice Mobile

Dear Yeshita neha Gupta,

We sincerely apologize for the inconvenience caused to you. We have noted your contact details and our service team will get in touch with you shortly to resolve this issue.

Thanks and Regards
Spice Mobile

Dear Yeshita neha Gupta,

Kindly share your IMEI number, so that we can arrange for the battery at the earliest.

Thanks and Regards,
Spice Mobile.

same issue with me as well, but this time they are saying that the battery is swollen due to over charging and they will not replace it. Do we need to look for the mobile every time is it charged on not. Very Bad Service

I purchased a spice (SPICE 535) set from internet (Ebay) at
dated 25-Dec-2013. Now it’s having battery issue (battery swollen). battery has
been swollen in 4 month and not giving proper backup. I contact to service
center (Shri Brahmbalaji Enterprises, Darul Habib, KampooRoad, Gwalior) but
they can not able to help me, they saying me it’s not in under warranty if it
swell.
But all companies are giving warranty in swollen battery so why spice not giving?

It’s not
my fault, it is product fault, I have already saw consumer court websites and
other sites - this sat having manufacturing defect in its battery. So I want my
battery to be replace by company free of cost.

I bought spice set ( Mi 535) from homeshop18 on 10 feb, 2014.After 5 months of that its battery is swollen, and none in patna has the Spice phone battery. please help. Regards Manish priyadarshi

Spice Mobiles — mobile dead

spice- m 5915 imei [protected] complaints spice mobile dead mobile no [protected]

service center

my mobile is mi-436 your service center Aim Telecom Services is third class service provider its not able talk to custmer my mobile repaired last 20 days but not status update. my job sheet no 30100878e30076.

Dear anoop daksh,

We sincerely apologize for the inconvenience caused.Thank you for sharing your contact details, we will contact you soon and address your concern at the earliest.

Thanks and Regards
Spice Mobiles

Dear anoop daksh,


We would like to inform you that we have registered under the complaint no[protected] and is under priority process, we appreciate your patience.

Thanks and Regards,
Spice Mobile

Dear Sir
I had purchase the mobile in 24 Nov 2013 month, and after3 month we are phasing the touch problem. On 08.03.2014.I had submit the mobile in Spice Service Centre(For Spice Retail Limited Authorised Service Centre) Sh.no-4, Pearl Palace Ghumar Mandi Ludhiana, Ph.no[protected]

After 27 Days also is not come to my spice mobile in Spice Service Centre of ok condition.We are calling again & again in spice service centre but they told me not come in ok condition.So finally I am through the case in consumer court for spice service centre company.

I have already registered under the complaint no [protected], and is under priority. On dated 29.3.2014

Spice mobile condition and service is very poor and bad. I don't used in further.

Customer name:- Harvinder Singh
Service Request no:[protected]E30064
My Mobile no-9
[protected]
Add:-Azad Nagar,

Hi, I purchased a spice mobile MI-502N- Blue (IMEI 1 -[protected], IMEI 2 - [protected]). After six (6) months I faced charges problem so I tried to find a service center nearby my home, but there is no authorized service center so I found a service center in Gurgaon nearby my office and Service center address: ASC Sach collection 1789/3 Rajeev Nagar, Near Shiv Nagar Mandir Chowk, Gurgaon Haryana.On 07-May-2014 (Service request no 1578) I submitted my mobile to this service center and after too many commitment finally they return my mobile around one month later, but after 2-3 day it has been just like that so again I visited to the service center and submitted my mobile. Still, they are giving to many commitments. Finally, I want replacement of this product, I will not collect it from the service center until you will not provide me a new product. Otherwise, I will take strict action and make sue against company and service center.

Thanks, Aklesh Kumar

where can i get flip cover for the Spice Mi 502n in Bangalore

Spice Mobiles — i want to spice battery model no scb 14 mobile mi 535

Sir I want to urgently battery to model no scb 14 who is not available any where

Vibrator not working

Spice android phone vibrator not working

Dear Vijay,

Please accept our sincerest apologies for the inconvenience caused to you. We have noted your complain number and we will contact you soon to address your concern at the earliest.

Regards,
Spice Mobiles

Dear Vijay,

As per our Records we trust that the handset has been delivered to you on 6th of March 2014.

Thanks and Regards,
Spice Mobiles

Sir I purchased spice MI 437 on 30 Nov 2013 from noida IMEI No. [protected] after 26 days o[censored]sage the mobile stopped charging/holding battery I submitted the mobile battery at in sector 15 authorised service center they returned the battery after 10 days but the problem was same next day I resubmit the mobile in service center the behaviour and attitude of service center staff was very bad they told it will take 15-20 days on 25 Jan 2014 service center called me that my mobile is repaired I reached service center on 27 Jan 2014 but the problem in mobile was not rectified in service center itself I put the mobile on charging after waiting for 02 hours the mobile not charged the mobile was came back from company without repair same time I again submit the mobile to service center and spoke to consumer care many times via reference No. [protected] but result was same that your mobile is under repair at last on 19 Feb 2014 I got SMS that my mobile is repaired and ready for delivery on 20 Feb 2014 I reached service center at sec 15 noida I got mobile and i started charging the mobile in front of service center staff but problem was same third time mobile was returned without repair to confirm I charged the mobile at my home for 10 hours the problem was same the mobile not charging/holding the charge I am mentally very upset with the company from last 02 months today on 22 Feb 2014 I submitted the mobile for fourth time to service center sir please help me regarding this problem please arrange to replace this set for my mental satisfaction.

please do needful