Spice Mobiles / Spice Mobility Complaints & Reviews

II have purchase a spice mobile handset which is MI270 in the shop name is cell city centre at Indraprast Mall Borivali, opp the Borivali railway station, I purchased on 01/05/2012, after some days its around off 20 days I got a technical problem in phone ( touch pad not working) it is under warranty period then I went to service center in same city borivali which name is Fraslin Tech Care Pvt Ltd. on 04/06/2012 they guy which working in this service center told come on after 10 days and collect the phone in working condition but after 10 days when I had went there they said come on after 2 days your phone yet not came to our company service centre after 2 days when I went there that no one can give answer where is my mobile? And what the status of my handset? No one can pick the phone on this company (Fraslin Tech Care Pvt Ltd) and the guy of service centre still say come some day after. Iam very harass such those thing and tired and think what can I do?

i purchase a spice handset mi 270 on 7/6/12, which was defective, i contact costumer care spice handset about 10-12 times but no any response received. there are no gprs settings available at any mobile operator network, i request costumer care for help gprs settings but they ignore, i contact spice service centre bahadurgarh, shyam ji complex, hyr. but they refuse that it is not our work. on 13/6/12 i contact again at authorized service centre bahadurgarh about my defective handset they took my my hand set with out giving any proper handset receiving, on 14/6/12 a sms received me about my handset receiving No 07100581c60207 .i contact at spice costumer care about not giving proper receipt by service centre i want to lodge complaint but costumer care executive refuse to lodge complaint.she also told that there is no any hold over service centre of spice company. now service centre told me that your handset will be deliver after 15 days.
so . pl. i harassed , i want to refund my handset cost along with compensation



hariom s/o omparkash
h. no 255, sainik nagar
ward no 30, bahadurgarh
haryana. 124507

[protected]

Dear Sir/mam,

I have bought a cell phone of Spice Model No. QT 52 from my hometown, after some time during warranty period , it went to on and off automatically, sometimes back it didn't even detect charging , I took it to the nearest service center gave them to check the problem, after some days they said your cell phone has been damaged by water even though they don't have any equipment to testify the same (as they say).

They say that they have the final wording in the matter, without hearing customer's complaint.

Also I am attaching the service receipt in the mail for your kind consideration.

I am very much disappointed with Spice mobile service.

i have a spice mobile handset no M6800 and in guarantee period. due to some technical reason touch is not working. so i was go to authorisez spice service centre at sirsa(haryana) but they said you have to pay 400/- rupees for this. but my mobile is in guarantee period so tell me what i have to do.

thanks & regards
Prithvi singh
m. no- [protected]
sirsa(haryana)
125055

i purchase last 24 jan 2012 ,but mobile handset a very network problem created so service center a complian and compliant no 20100018c51669 but service center very rudly nature and noe a sole me handsat problem i brequest but note ever so please sir help me and my handset problem a sole my conteact no[protected] surendra

I have lost my spice Moblie of Dual sim. Model No-4242. The IMEI No is [protected].It has the number [protected].

I have got the number blocked.

Can I trace it.Else kindly block the mobile so that no one can use it.


Regards,
Akanksha

I purchased mi280 anroid faciliated mobiel of few month ago but stil anroid facility "skype" not woked ,I telephonic contact ganj basoda , vidisha and bhopal on such mobiel nors [protected] ,[protected] , [protected] but problem not short out please do need full actin.
From : R.B.SHRIVASTAVA
Ganj basoda ,Distt.Vidisha M.P.
Mob. [protected]

Email : [protected]@gmail.com

sir,

i have taken the SPICE PROJECTOR, POPKORN MOBILE 2 months back.

i am not getting proper backup with battery and the phone is getting warm when i am using projector. and within 2 months my chargers is not working now. and may i ask you why you are selling such kind of phones for cheating public which are not worth.


hope you will do the needful.

thanks

I purchased a spice mobile phone from Rajajinagar, Bangalore outlet. They convinced us to purchase a spice handset with insurance. Unfortunately, I lost the mobile during travelling. Based on the outlet staff advice, I registered a complaint at nearest police station and got their acknowledgement in the prescribed format of the Department and also submitted the same to the outlet. But the staff are asking all baseless documents to book the insurance claim. They are asking the complaint requisition to be in kannada and the request letter copy should also have a acknowledgement of the police station. All the forms o[censored]nivercell are in English and why they want in kannada god only knows. Also the Police has mentioned clearly My name, Mobile code number and reason for lost. But they want all unwanted details, which are baseless and I also think it is done intentionally to avoid the insurance liability. So this RETAIL OUTLET IS A BIG CHEATER. CAUTION TO ALL.

I Akhilesh Anand have purchased the Spice Mobile handset of Model M-67 3D from Spice Mobile Ltd.,
Shop. No – 15, A-2/40, Rajouri Garden, New Delhi-110027 on 2nd March 2012. On the same day i have
taken the mobile on home & insert my sim-card into it, but I found that the sim card doesn’t comes out;
it just hanged in the sim trey. On the next day i.e. on 3rd March 2012 I have taken the mobile to the
shopkeeper but they also unable to remove the sim from the mobile. They suggested me to show the
mobile to the service centre and then I submit the mobile on Taneja Electronics, WZ-66/1A, Manohar
Nagar, Vikas Puri Ext., Delhi (The Authorized Spice Service Centre) they open the mobile & replace the
Sim Card but said to me that your sim trey has been broken & it is not under warranty & because it is a
dual sim mobile phone so I think that I will use only one sim at a time & my work will be done. But on
the same day when & I came home then realized that my Camera is not working. As I don’t have time to
take the mobile again to the service centre so I go there on 6th March 2012 & submit the mobile there,
They said to me that the mobile will go to their company (in Badarpur) & I can collect it in 10-12 days.
After 6th March I have called them on 16th March but they said to me that they have not received my
mobile from the company, then on 20th March they said to me that the mobile is ready & please collect
it. I have gone to the service centre on 22nd March to collect my mobile but they said me the excuse that
your mobile was not repaired but it is bounced back from the company (without repair) & please collect
it within 2-3 days. Then I have called him multiple times but their no. is mostly busy and when received
they just said me that wait till Tuesday, wait till Saturday etc. and now today is 5th April 2012, One
Month has been completed after giving the mobile to the service centre and it is not repaired till now.


The Details of My mobile is:-
Mobile Model: - M-67 3D
Company: - Spice
Purchased on: - 2nd March 2012
Purchased from: - Spice Mobile Ltd., Shop. No – 15, A-2/40, Rajouri Garden, New Delhi-110027
TIN NO: - [protected]
Service Tax No: - AAACM0294PST001
Invoice No:[protected]
Counter: -1
Customer ID:[protected]
Price of Mobile: - Rs. 2200
Retailer Mobile No: - [protected]


The Details of Service Centre (Where my Mobile is till Now)
Centre Address: - Taneja Electronics, WZ-66/1A, Manohar Nagar, Vikas Puri Ext., Delhi
Receipt no (of Mobile Received by them): - 674
On Name: - Akhilesh Anand
Address (of me written on Receipt of them): - Rajouri Garden
Problem: - Camera Problem
Service Centre Contact No: - [protected]


Please sir/madam, kindly do something to retrieve my mobile from the service centre or replace from the company.

There are two sim slot one sim slote work proparle but another sim sot is do not worked when i put the sim his write emergency

PICE MOBILE QT 68 NET WORKING PROBLEMS


SIR,
MY ORDER NUMBER IS 646787 SPICE QT 68 MOBILE HAND SET DELIVERED ON 23.3.2012 .NET WORK PROBLEMS IN THIS MOBILE
SO,I CALLING YOU . YOU ASK ME CHEK THE NEAR BY SERVICE CENTER. SO,I GO TO NEAR BY SERVICE CENTER NEELKAMAL SERVICE CENTER ASHRAM ROAD,
AND SUBMIT THIS MOBILE DATE.24.3.2012 JOB NO.1522 . HE ALWAS ASK ME "APP KA MOBILE KAL MILE JAYAGAA " AJA TAK MUJA APNA MOBILE NAHI MELA
HO IS RESPONCE ? PLEASE REPLACE IT IMMEDIATLY

6684 dated[protected] regarding Mobile handset of Spice MI-350. which is deposited on[protected] but neighter repair nor respond by your Company.

I have won the contest on spice mobile's facebook wall where the winner was supposed to get two spice mobiles ,,,,, i was declared winner on 21 March and they asked to send the contact details ....... i immediately sent the details as soon as i got aware of this ( on 22nd morning )through mail and message however till today there's no communication from there side...... even after repeated reminders ...............

i purchased a spice mobile on 15/02/2011. it was working properly for 2 months after that it stoped working properly. then i went to TRISHA ENTERPRISES (spice service center) and they told me that they will return the set in two days but when i went after two days they again said they will return the set next two days. and the same story went on for two months. After that they returned the mobile.
After 10 days mobile again stopped working and again i went to service center (TRISHA ENTERPRISES) and the old story again continued. after two & half months they returned my mobile and my IMEI no. changed i first time.
It worked for only three days properly and previous story again repeat with me. after three month they return my mobile. and IMEI no. again changed. this mobile worked for seven days only. the previous story again repeat with me. In last time, i submitted my mobile on 08/11/2011. and they have not returned my mobile yet. during this period i have been very distracted. and i have spent so much money on going to service center again and again. I have told them many times to return the mobile but they do not listen to me. please help me getting my mobile back to me.
DETAILS OF MOBILE:

customer name- RAHUL SAHU
current add. - 103, rachna nagar, BHOPAL
ASC NAME-TRISHA ENTERPRISES
LOCATION -BHOPAL
price of mobile-1250/-
MODEL NO.:- Spice-M4242
IMEI NO. of new mobile-[protected]
IMEI NO. (changed in first time):-SMP[protected]
IMEI NO. (changed in second time):-[protected]

Dear Sir/Madam,

I Dheeraj R Thakur Customer of yours who have purchased a spice mobile phone QT-59, Due to some reason my display as broken from my side which is not in warranty but still I want to repair the cell phone from your service center ,fraslin tech care which is located in borivali west Mumbai ,
I have given my cell phone for display replacement on[protected] but they have given me time of 10 days for the display replacement then to after 10 days they dint turn up with display then they have given 1 week more time I have waited for that time also but still my problem is not resolve then they give me hand set for my use purpose and given me time for[protected] but on[protected] they have revert back to me saying that be bought a display but your display board is broken due to these we are unable to solve your problem as if now I am just given my patience towards your service center as I called up many time to customer care regarding these but my issue is not solve till now .
I believe you will look forward in these matter my cell phone IEMI No Is [protected], and my customer ref no – [protected],service center sr no[protected]c30030, 13100556c30029. You can call me on my cell no [protected] or mail me on [protected]@yahoo.com.

Dear Sir
I purchased Spice QT-95 Mobile Handset vide Inv No.TRNPL/DLI/[protected]/552738 dated 29.02.2012
IMEI: [protected].The very first day of delivery there was problem in Joystick .I approached Service centre in Varanasi & got it repaired after two days the same problem started.First of all I don't have time to go to Service centre frequently.I purchased the handset by trusting the Company.But the product is not found satisfactory.I request you to kindly refund the amount.

From:Manoj Goud
Swarveda Mahamandir Trust
Maharshi Sadafaldeo Ashram
Baraipur,Near Sarnath Railway Station
Sarnath , Varanasi - 221007
Mob No.[protected]

Respected sir,

This is regarding the unfair after sales service and rude behaviour of spice customer service center. I bought a spice Mi 270 mobile from flipkart.

After 10 days the touchscreen stopped working. I got a replacement of the phone on 19 feb 2012. But on 1 march 2012, i faced no charging problem in the phone. I called flipkart to get this phone replaced. But they didint gave any solution.

Then I went to Spice service center (Taneja in Vikas puri) and submitted the phone there on the same day (2 march 2012). I was told to call back tomorrow for the status of the mobile. I called them the next day and they said to call back again tomorw. The same dialogue was repeated the next day as well. Finally on 5 march 2012, i called them and they said to call back day after tomorw. They even added that if you want your phone early then take it back and repair it by yourself. Both flipkart and Spice, rather than helping me, are taking there hands off.

Pls help me as I dont have any phone with me right now and I expect a replacement for it.

Expecting an early reply....
Sreejith KM
([protected]@gmail.com)

I purchased a mobile phone Spice G6550 on 12th April 2011 from Spice Retail Ltd. Shop No. 10, New Market Near Cafee Coffee Day, Malviya Nagar, New Delhi 110017. It started difficulty in working just after one week. I contacted the service centre namely Shri Balaji Telecom, B30A, Kalkaji, New Delhi - 110049, that it is not charging properly and battery got discharged immidiately and automatically switched off. The phone got repaired after one and half month.

Again just within two days the phone dead without any display. i again contacted the service centre, they told me that its jag in which the charger is connected, is displaced and need to be replaced. it will be chargeable Rs.450/-. I said ok pls make it repair. The phone again repair in two months.

Now the same problem phone is dead and the service centre, after keeping the phone with them for 15 days, refused to repair and told it cannot be repaired and give it back to me.

Kindly help me out and this phone may kindly be replaced, otherwise i have no option but to approach Consumer Court.

I shall be highly obliged for prompt action from your side.

with regards,
Sachin Sejwal
Mobile: [protected]
Add: House No. 322A, Chirag Delhi, New Delhi - 110017

Dear sir,


Regarding I have purchased a spice Mobile qt44 order no -[protected] ,but under 1 month there is problem began on new handset i shown to service center of spice they asked me to send it spice company for 1 month,i talked to bagittoday, after conformation from their side i sent this cell to bagittoday,but their ware house, they not accept it , their they refused to except it ,when i called their customer care they told DTDC not provide open delivery so we can not accept it, i called dtdc and asked then they said we only know that they refused to accept, i ask bagittoday customer care and mail them may times to [protected]@bagittoday.com,but they said again sent it through any other courier,i asked then who will pay for that all cost of both courier they said they can only refund 100 rs. while my first courier of 135 rs. if i again sent then who will wear charges

their one thing important that i asked bagittoday just before of courier that which courier i use to send parcel they said that you can sent via any courier and we will refund up to 150 rs. and after sending and their refuse they changed their language.

i told their seniors that i will register a case against you then they answer for what you a will case i said then refund courier money they said no and disconnect my call.
please sir help me and tell how to register a case against them for their fraud.i make approx 200 rs call but still no solution no response on mail also after their first mail,

now this 1098 rs cell cost me[protected]rs and also a defective cell.


thanks

Prateek shrivastava
p.[protected]@gmail.com