Spice Mobiles / Spice Mobility Complaints & Reviews

sir pls.......

my mobil is not properly working that time so pls. spice m4580 mobil defilt resore factory settings passwor (input code)

This is with regards to your product QT 44.

If you go through the product manual that is being provided by the company it gives false and misleading information



As per the manual on pg no.65 it is mentioned that this phone has an inbuilt antenna which we need to pull and is situated on

the top left of the phone ???????

In Reality such a thing does not exist



Also as per the manual the phone has a video player feature

In Reality even that does not exist



The manual claims that there is blue tooth in the phone????

WHERE??????



I selected this product by reading the features that were provided but all in vain, I am really disappointed that even an esteemed organization like yours cheats people by providing misleading and false information. You also claim that the battery life is long

HOW LONG??

Answer :- Not more than 1 DAY Standby time



After purchasing this product I really feel like being cheated by reading those false promises and statements

Dear Sirs,
Maine date[protected] ko Anshu Care, opposite hotel sanplaza,khowamandi gali,cinema road,Gorakhpur jo Spice mobile ka service center hai, me apna spice mobeile jisaka model no-d-88 gold (imei-[protected]) hai, set me automatic on/off ki problem thik karne ke liya diya tha, lekin mujhe apna mobile set aaj tak thik karke nahi diya, mai enke center per kam se kam 15 bar gaya hoga lekin abhi thik nahi huwa hai kahte hai.
please help me.

SPICE model D6666, i purchased on 24th Jan 2010, i faced problem as auto calling & switch off, so handed to A2Z service center chinchwad pune 33 on 13th March 2010, still they are not giving back me handset, i approach, they shown me a old handset, they told me a for replacement still i didnt get, while asking they shown me a used old handset. Pls i want a new replacement of anothe mobile from spice.

I had dropped my mobile handset Spice M4580 at spice service centre jhansi(Betwa mobiles, sadar bazar, jhansi) on date 22/02/2010 for replacement of LCD under warranty. I have not yet received my handset till date even after one month. I have visited the service center at least 10 times and every time the only response i get is that the company is not providing them with LCD's in proper working condition.They say that all the LCD's received in the past month from Lucknow were not in proper working condition.
Please do the needful so that I get my handset at the earliest.

dear sir.

i buy one spice mobile m5252,imei number is [protected],name of A.K MISHRA,DATE OF PER 4/8/2009.my father facing some problem in his mobile handset,when i m going to this address.prisha enterprises LB6 mansarovar complex hosangabad road bhopal ..opt .....habibvanj rly station,,{m.p},,,,the service center always close no one well be there for our help now my handset warrenty lost due to shop holder,and when i contatct this number [protected],during working hours 10:00 am to 7:00pm....number always switoff..........PLZ HELP US,,,,,,,,,,,,,,,,,,,,,,

I have purchased a Spice M-4580 handset on[protected]. It has the following IMEI No : - [protected] & [protected]. It is a dual sim handset. One day I encountered that the slave (second) sim is not getting detected. So I took it to the service center where it takes 3 days to repair that problem. After I got the handset back to me I found that I can not make calls from the slave sim card. So I reported it to them and they told me that they have to send the sell to the company. This happens on 6-feb-2010. After that I take many trips to the service center and finally got the set back at 13-March-2010.

I checked the set there for the previous problem and it was working fine. After I got to my room, I soon realised that this is not my set. The IMEI of the set now shows[protected] and [protected]. After further verification I found that the vibrator is not working. Also the charking port is damaged, so I cant charge or plug my hands free into the set. Man What type of service is this????

Hello,

I have purchased spice D-6666 Dated[protected] from hotspot within 24 hour its not working properly, CDMA is not working properly always says (insert slave SIM) and I submitted my mobile and bill at spice service center they told me they will take 15 days to replace or repair it, I am not happy with spice mobile and service center. This company has no any customer care No and at service center they don’t want to talk to customers. Now I don’t want to use this phone any more. This mobile has no any sms delivery note facility for CDMA and there is no any security feature in this phone I want fully refund and I want to return this phone

Any body have any idea or suggestion then pls reply me

Now I will not purchase spice mobile in future and or I will not advice any body to purchase any spice handset there are so many complain I found in consumer complain website.

Dear SIR/ MADAM

My mobile SPICE “ M 4580” Company . Mobile missing (1) IMEI no.[protected], (2) IMEI no.[protected] IN USE MOB NO [protected] / [protected].
Plese surche the where location . Find out location inform this contect no.[protected] Thank's
REGARD'S
prasant kumar
Narora ,U. P. 202389

Dear Sir,

ONCE AGAIN

I have bought a Spice Mobile Model M940N vide IMEI No. [protected] / 37244836 on Dtd 26/08/2009 from Krishna Mobile Ghar, Rohtak vide Invoice No. 6260, after 39 Days on Dtd 04/10/2009 It is switched off suddenly but there was nothing displayed on screen after that I went to M/s Krishna Mobile Ghar, Rohtak (Seller). He told me that, this mobile is Dead & you have to go to the Spice Service Centre, Then I go to Spice Repair Centre C/O Tele Centre, Rohtak. He says that you have to come on tomorrow I keep on visiting there office many times, After 10 days Mr. Gaurav (Service Centre Owner) told me that I should hand over this mobile to company vide Job Sheet No. N-34 & you may come after one week even after 8-9 weeks he given me mobile but after 3-4 days it become on same condition & unable to display nothing on screen once again I go to your authorized service centre & he keep the mobile on Dtd 18/01/2010 vide Job Sheet No. SP – 721 but till date I have not received any information regarding Mobile from him. That is why I have written this letter to your company in order to replace my Mobile which is under Warranty & I hope please replace or repair my mobile as soon as possible.


Reply soon

Sincerely yours


Rajesh Malhotra

R.Malhotra & Associates

M. No.[protected]

Dear Team,

It is informing you that I have already submitted my mobile for the charging connector problem at your SPICE SERVICE MOBILE CENTRE, PRESS CHAWK, MADHUPATANA, NH-5, CUTTACK, ORISSA but they are unable to rectify this problem & taken 140/- rupees in my WARRANTY PERIOD. And this is kind information you that they create another problem (i.e. display problem in my mobile). The service engineer know nothing except how to open a mobile only, for this reason many SPICE MOBILE user faced a lot of problem for servicing their mobile.

This is requesting you that please do needful action against the service centre & take action to solve my charging & display problem in my mobile.

i am manish bagde buy spice mobile phon 5252 , but from one month there was charging problem in that so that i am submmit my cell to Ranbow center M.G. rode indore and my job sheet no. is SMP[protected]
my mobile EMRI no. 74959

from last one month suffing but no reply from your side .

please help me.................

manish bagde

Dear Sir,

I had gained a very bad experience by the SPICE D6666 Handset which was purchased on 01 Jan 2010 , from Hot spot jayanagar showroom & faces the below problems:


I only use my mobile phone approx 1 hour a day , still I have faced the problems below

1. The mobile pack telling that “Do not accept if seal is broken” and there is a sticker, So I purchased a sealed packet. Since I am busy I open the Box when I reach home after two days, Then I realized that the back cover is not fixing correctly.. some manufacturing problem
2. I was using 2 sim cards (GSMGSM) , I observe that the battery back up is very limited. While traveling, it become horrible.. with in 10 hours it will drain out completely, even it is charged fully before the travel.
3. As the 2nd point I switched off the mobile to save battery charge.. Still battery got dried out!!!
4. So far I not able to contact the service center.. so I just tried only one sim to save the battery back up.. that worked at last.. then it was getting more than two days
5. Java support was there with the mobile .. But the performance was too bad..We canot play a game also
6. 2 mega pixel camera is bull .. I never able to take any picture with clarity or with out shaking

7. Totally we have to tell the product does not meet any Quality at all ,which they are offering!!!!


So at last I send lot of mail to the customer care Spice ,and called them.. they told these suues they fix ..and ask me to give the mobile to service center @Mobile seva, Jayanagar Banglore. I gave the mobile 13th Feb 2010. They collected my mobile and contact details and told me that they will call me with in 4 days.

However they not called!!! At last after 8 days I gone to the service center .. that was fun .. I asked about my mobile. .Actually the receptionist was using my mobile phone I seen that !!!

And she went inside and removed the sim card and told me that It is solve!!



I just inspect my mobile.. The Back cover condition become horrible.. now we can see that it is almost shaking badly ..I asked about that.. she told that they tried but it damaged .. and they are telling it is from my hand!!


I argued I not collect my mobile back.

So what I have to do now.. my issues

I spend 6800/- on the New Year day. Think that the product is worth enough
Because of the warning “Do not accept if seal is broken” I have not opened it

1. There was a cover problem,
2. Battery problem..
3. Java performance problem
4. Camera problem,
5. Dual sim problem,
6. Even we switch off the mobile battery got drained out problem
7. No proper customer care service
8. Service center people are very bad and rude


So is there any way to get the money back??? With in one month o[censored]sage I was facing lot of issues and spend lot of money to call customer care people. Traveling , facing rude behavior from the service center


Can you people help me to how to handle this legally? I have the supporting documents with me. This is a clear example to how customer getting cheated


My details:
Mahesh NG
Ph: [protected]
[protected]@gmail.com
Bangalor

handset faulty
i had purchased a spice handset model no. C810 CDMA from M/s. gupta electronics, sec-16, rohini on 24.05.2009. The handset got some manufaacturing defects so i gave handset for repairs at Service Centre at Prashant Vihar Hot spot Outlet agt. Job Sheet no. 13. They returned it to me twice after some repairs Lastly i gave it on 24.12.2009 & told me to collect it on 18.01.2010 but till now they donot got it repaired. within eight months of purchase the hanset remains in the service centre for the period of six months. from the date of purchase the handset has been exchange thrice.please take the matter seriously & Oblidge. Vikas Sindhu contact no. [protected]

I lost my mobile phone Spice mobile phone model m940n dual sim in bus while going to Goa from Mumbai on 9th feb 2010. Details of my mobile phone are as follows.

My name: Srinivas Botla

Address: Astavinayak Apartments, Flat No. B 302, Plot no D-127, Sector- 20, Jai Bhavani Marg, Nerul, Navi Mumbai - 400706.

Phone model: Spice M-940n

Make: Spice (Dual Sim)

Last used No.: [protected]

E-mail for communication: [protected]@yahoo.co.in

Missed date: 10th feb 2010

IMEI 1:[protected]
IMEI 2:[protected]

Regards

Srinivas Botla

I bought spice mobile D-88 n (dual sim GSM + CDMA)
details are as follows
date 15/08/2008
invoice no: MH/02190/00001/1046
vat no: [protected]-V dt. 19.07.2006
the mobile shows "sim registration failed" frequently. Padmaja Mobiles is the authorised service centre of spice mobiles in nanded. I showed my mobile to him. twice he registered new IMEI number. but third time again when registration failed he charged me 100 rupees (without any written bill or legal entry), & he promised me that if this problem remains next time he will send my cell to mumbai for further proceedings. But this time also he called his seniors on phone & registered new IMEI number.
this is wasting my time. troubling me. He is not even ready to give me address of any other servise centre. I am loosing my contacts and facing inconvenieny. I dont know other service station. in broucher only numbers are given (like : HP electronics mumbai : [protected]) but no one is responding on this number. So please help me out of this problem.

I purchase a spice hand set D88n during Sep 2008. It starts trouble from very begining. Firstly in a few months its CDMA service jammed. After 15 to 20 of rounding at its service centre at Tagore Garden Hotspot service centre, they replaced it. Just after Oct 2009 the IMEI problem raised. It stoppted working. After 15 to 20 days I again requested at their service centre and after 2 rounds of servicing it started again. But when I transfered on my job to Jammu, it again stopped. Its CDMA not working and GSM service also stopped. I am begging handsets from people due to continue my work. Here in Jammu my SIMs of CDMA and GSM are working on Rs.800 handsets of various companies. But this more than 7000/- Rs. costly handset is not working. This is my bad luck that I have purchased this handset. Their service centre people of Tagore garden are not picking up phones. Hotspot chain of Service centre giving nos. of Jammu service centre, which are switched off. I really fed up and planning to throw it in gutter. Peoples are laughing at me, making jokes on me. What a shame for company. Please if anybody reading please pray to god for help me. I am not able to talk my family members, friends and other business people. Just because I purchase spice hand set of D88n.
Hari Singh Vohra Phone no. [protected] (this no. not working due to stop of handset) New no. given by one of my friend with new handset ([protected]).

Hari Singh Vohra, Group Centre Campups, CRPF, Bantalab, Jammu (J&K)

Ihave a spice mobile M-5252n which i purchased in the end of month december 2009. My mobile li -ion battery ((model:scb01) is dischaged very fast . after completely chaged my cellphone it is dischage within a five to eight hours time. I have a bill. what should i do my mobile is in warnty period write now shop keeper is not helping tome. battry serial number 200911-[protected]

MY WIFE HAS PURCHESED SPICE MOBILE S-930 E FROM NEW DELHI LAJPAT NAGAR ON 27-09-09 . BUT AFTER THREE MONTHS OF PURCHES IT JUST GIVING PROBLEM. WHEN EVER MY WIFE RECEIVE ANY CALL IT JUST SWITCH OFF AT ITS OWN.MY WIFE APPROACHED SERVICE CENTER K-32 ,HOT SPOT AT LAJPAT NAGAR , NEW DELHI. AS ADVICED BY THE SHOPKEEPER I.E.(CELLUCOM RETAIL PVT LTD, K-16, LAJPAT NAGAR NEW DELHI) FROM WHERE MY WIFE PURCHESED THE MOBILE. TWO WEEKS HAD ALREADY PASSED BUT SERVICE CENTER IS NOT GIVING ANY SATISFACTORY REPLY TO MY WIFE . THEY ARE JUST EXTENDING THE TIME.

Rep. Sir,

I complaint my mobile no. C-5300 Spice for service on 09.01.10 for Battary Backup & Mic Problem to M/s Hot Spot, Tagore Garden Near Kukreja Hospital, New Delhi to Mr. Rajat/Ravi I given mobile alongwith battary without sim card and cover. I appreciate to company my mobile is repair after 3 mail in company & 54 call to Hot Spot. I would like to inform you that mobile hand set given to me without battary He(Ravi) ask to me no battary given to service centre.

kindly request you to please given the battary immediately by courier or post. to me

SATISH KUMAR
[protected]
F-127A, SUDERSHAN PARK,
NEW DELHI-15