Spice Mobiles / Spice Mobility Complaints & Reviews

AM USING SPICE HANDSET 4580 FOR OVER A YEAR NOW. I VE NOTICED THAT FOR THE PAST I WEEK I AM UNABLE TO RECIEVE INCOMING CALLS.
I DONT KNOW HOW COME INCOMING CALLS VE BEEN BARRED.I VE' NT EVEN SET THE CALL BARRING PASSWORD TILL SO FAR.
PLS PROVIDE ME THE SAME SO THAT I CAN RECIEVE THE CALLS.

ABHAY
M-[protected]
email - [protected]@rediffmail.com

Subject: Mobile repair under Warranty
Dear sir,
I have bought a spice mobile on[protected] model no. QT mini.now it has problem in listening.
I have received a address of service centre from customer care of jj colony near neemri colony chowk.
Company's service people harrasing and telling me that you have opened your phone .your guarantee
is closed.we will not repair it.We will charge Rs. 350/- then we will repair.
Then I had asked from customer care executive regarding it.She told me that If your phone on the
first day your guarantee is closed.We have to open phone to insert sim.But she refused to talk.
Thanks/Shekhar

Spice Mobile Phone — Invalid IMEI

sir,
i have purchased Spice D-88n Dual Sim mobile phone (IMEI: [protected])
i am using airtel and reliance cdma sims,
According to Airtel the IMEI number is Invalid and my "sim card registration failed".
please Guide Us.

Thanks,
Tabish
Mobile No. [protected]

Spice Mobile — product not good neither providing service

i have brought a spice mobile 4580 after some time its light start flickering, and they are not providing service also. its really frustating that new mobile is not worling

Spice Mobile Phone — dual sim not working

Recent my wife bought a dual sim spice mobile phone (Model no. M-5252) and two prepaid sim has been inserted one of assam and the other of west bengal. Just yesterday afternoon at 5.00 pm she along with my 4 years daughter boarded on a train heading towards south bengal just this morning I got 2 missed calls at 5.05 am and 5.20 am from the assam prepaid no. which was not supposed to work in bengal since then I tried to contact the two prepaid nos but could not contact . Since she has not reached the destination station I am very much worried since morning 5.05 am. Please advice wat to do.

POSTED ON 25.07.2010 at 9:04 AM

Francis
[protected]

spice qt — not providing good service

sir,
i Divjot singh, bought a spice handset model no. qt-68 . Their representative told me me that the mobile will be having 7 days replacement warranty but when my mobile's wiffi and some application stopped working within 2 days i went to service center but they told me that the replacement warranty was valid upto 24 hours. I was cheated by them. Even i complaint to the concerned authorities many times but they turned deaf ears to me. So i request you to take strict action against them as soon as possible.

Thanking you in anticipation.

Yours Truly
Divjot Singh Banga
Mobile No-[protected]

Spice Mobile Phone — provide any other phone until my phone gets repaired

spice service center had not given any other set for use as they have kept my phone(cell) for 15-20 days for repairing.

Spice Mobile Phone — phone not work

dear sir,
my phone not work and not replenishment spice service center.
sir please help
yours
sk saroj

3rd class spice service center & company

DEAR SIR/MADAM

I HAVE PURCHASED SPICE MOBILE ON 08/05/2010. MY NAME IS MANORANJAN GIRI MY SET NO IS C5300, AND MY ME ID NUMBER IS A100000C74931EF. TODAY I HAVE LOST MY MOBILE UNFORTUNETLY, IT IS MOBILE TRACKER PHONE.
IF THERE IS ANY POSSIBILITY PLEASE MAKE USELESS MY MOBILE DUE TO HARMFUL EFFECT

THANKING YOU
MANORANJAN GIRI

Sir, I have lost my Spice mobile yesterday (27.02.2013). Model Number is SPICE M5350 and it's a dual SIM phone and the IMEI's numbers are (m) [protected] and (s) [protected]. Sir please block my phone that nobody can use it. Thank You . (missing time 12:30)color:Silver
Vinod kumar[protected], [protected]
[protected]@gmail.com
[protected]@gmail.com

Sir,
My Name: Sudhir Kumar
I lost mobile at Jhunjhunu Rajasthan
adress:vpo-majhau via-jakhal tel-Udaipurwati
Jhunjhunu
Phone Model:Spice M-5115 Colour black+red(Dual sim sim)
Make:Spice
Last used number:[protected]
Email for communication:sudhir.[protected]@gmail.com
IMEI No: [protected] or [protected]

if found contact below number [protected]

screen became unreadable/illegible

Screen had gone illegible due to multiple line formations on the screen. i dump my previous phone also due to same problem. When go to authorized spice repair same excuse - it will take one month as it has to go to company back.

problems

mobile hank problem

Imei No

IMei No [protected]/[protected]

My name is nilkitha.I was purchesed this mob on 2/7/2011. IME no is [protected]. I have Spice mob thats model no is M5570. When i purchased that mobile in this i have many major problems like manufacturing defaults like battery backup is not sufficient. When talk to another person then many time call was end. key pad is hard not a soft. charger is not sufficient its not charge the mob.

My mob no is [protected].

Sir i want to have another mob from ur side i[censored] r not provide me then i will go in consumer court with in 7 days. So, give me a response as soon as possible.

Thanks.

Hi,

My self Saquib Ansari i Bought This Spice Mobile (D88 Gold Dual Sim GSM + CDMA) on 7th Feb 09 and with 2 days it stop working no display, no net work, Net was not accessable through mobile. i approched to Vashi service center (HOT SPOT SPICE SERVICE CENTER). Submitted (14th Feb & Back on 18th march'09) after so many follow up . again after one half month ( even though i was not using that mobile i kept that to sell some one but befor i sell i got same network problem) again in same SERVICE CENTER i submit my on 5th may'09 and this time again they told me it will take atleast one month to repair.
can any one tell me procesure to sue spice company or top management to complaint about thier product and sevice.

pls contact me on [protected]

mer spice phone S 700 phone ka display jeck ke print ukhad gaye hai total 7 print ukhad gaye hai.please mujhe btaye ke phone kaha par theek ho skta hai.please

MERA MOBILE SPICE X-1 BILKUL CHINA MOBILE KI TARAH HAI...SOFTWARE BHI ...SPICE COMPANY APNE SABHI CUSTOMER KE SAATH FAKE KAR RAHA HAI...IT"S TOO MUCH...SAB KUCH BEKAR...

hello sir

plz muje rajkot spice care center ka address chahiye kyu ki mere pas D80 spice modal hai to me fon ki body change karna chahtahu to muje add. our contec number reply kijia

please


thanks

I can't get software of d 88 gold mobile. I found it on net & make download but it was corrupted.
What can I do ?

i have Spice D-88 gold Mobile. It has many features which are not working. like Spice gang, Wap setting, In My Music, create folder as the folder content not song. the song cann't assign to contact number.
also top officials not getting.

I am using s-707n. And i am awailing the services of aircel but it doesnt work with internet services provided by aircel. I urge u to pay attention toward my problem and provide me settings to access internet

Spice Mobile — worst mobile and service center

I am having spice S-series mobile which I purchased in Feb-09 and from starting I am facing voice problem, I have submitted 4 (Four) times in spice service center (Excel Compuzone, Akashdeep complex, Indore) and one time they send to Bhopal also but still problem is not solve, I personally think that they are making foolish to me.
I am really get frustrated so I am wrote to customer care but still not any reply from there side and i dont think they believe in customer satisfaction and such could not grow up.

my spice CDMA and GSM set has invalid IEMI no what to do now...

your service does not have valid responsive customer care number...

mer pas spice D 6666 phone he jis me CDMA me network problem he incomng ph. nahi a rahe he jamnagar sarvic center me 3 bar reples karvaya he uske bad bhi problem soel nahi hua he to ab muje eska soluson milega ke nahi ? ya me apni terfse stetrli age bdu...

Gori Vimal
(m[protected]
Jamnagar.

Spice D6666
IMEI 1:[protected]
IMEI 2:[protected]
MEID:[protected]
S/N:CA[protected]

sir,
i was purchased a mobile of spice model no 4580 killer from a shop at jind (haryana) on 12 mar 2010.when mobile shows problem, i goto service centre of jind in the name of SONU MOBILE jind . he refused to repair by saying that this mobile is not purchsed under jind distrubuter.when i told this problem to distributer than he refused to repair by saying it is in liquid entry, but mobile is not take any touch of water.i take many shopkeeper reviews that tells me his behavior is so ruf or bad. so please take a proper action and cancel his service centre authority.i can give you above 20 shopkeeper written reviews which are distrubed from his bad services. if you take any action against this i willbe very thankful to you.
thanks akhil goyal
ph. no. [protected]

hiiiiiiiiiiii i m vikash singh
from bharatpur rajasthan
mene 9moths pahle ek spice x-1 mobile purchase kia tha usme pahle to vibration ki problem aa gai fir mene service centre dia to unhonhe uski body aage ki side se crack karke di or fir kai baar uska software ud gaya or fir jab software change ki kaho to mobile service centre pe rakh lia or 15 din ka time de dia kuch bhi kaam ho wo 15 din ka time de dete hai chahe wo kaam pura karke de ya na de ab chalo 15 din ka time dia hai to kaam to pura kare lekin nhi wo usme software nhi dalte hai use pahle jesa hi vaapas kar dete hai or fir jab dubara jaate hai to service centre ke boss hote nhi hai ya fir kabhi time pe to aate hi nhi hai unke aane ka time 10 bje ka hai or wo 3bje aate hai or fir kahte hai ki mobile ko jaipure bhejna padega 15 din baad anaa ab is 15 min ke kaam ke liye ye 15 din laganaa ye kanhaka rule hai isse to spice compny ka set koi purchase hi nhi karega
mujhe jo kahana tha so mene kah dia ab mujhe lagta nhi ki aap bhi kuch karenge mera contect no hai [protected]
pls sir kuch to help karo

I completely agree to the fact that Spice Mobiles are NOT WORTH BUYING because their service is ABSOLUTELY HORRIBLE. I have got 4 Spice handset in my family though the handsets are OK but what is the point when they give contract to service to such people who are so unprofessional when it comes to giving service. I AM SORRY Spice but I would NEVER Recommend anybody again to buy these HANDSETS because of the horrible experience I had with service.

My case is that I had one Spice C-5300 for personal use. It had display problem and the screen went completely black. When I took it to service centre in Allahabad which is in CITY hotel building they told me it would cost Rs. 570 and you can take it tomorrow. I said OK. The next day I called them and they told me that it would take Rs. 1200 to fix this and if you say yes, you can collect it tomorrow. Though it was a bit disappointing, I said go ahead and fix it please. After 3 more days when I called them, the person at the other end said " Yes your set C-5300 which had the display problem is fixed. You can collect it after payment of Rs. 1200.

But to my surprise when I visited the service center, the person at the reception told me your phone is lying untouched and it would take 10 days to fix this and it would cost you Rs. 1700. When I told him I talked before coming, everybody denied out rightly that he did not picked the call. Annoyed when I went to the owner of the service center to complain, he took the matter very lightly. I even showed him the call list in his phone( which confirmed that I called and taled for 1 minute 13 seconds). After being humiliated so much I collected my unfixed phone and returned with a determination of not to buy SPICE ever again.

The same day I went to buy a SAMSUNG CDMA handset. If SPICE is concerned even in the least they should terminate this service center in Allahabad and appoint a Sincere Party for the same. Till then "No to Spice"

SPICED-88 GOLD — MAJOR FAULT OF YOUR PRODUCT

SIR MANE D-88 GOLD MOBILE MARCH 2010 MAIN PURCHER KIYA THA JO STARTING SE HI PEOBLEM KAR RAHA THA APNE APP HANG HO JATA HAI, AUR APNE APP SWICH OFF HO JATA HAI ,SOUND BHI CLEAR NAHI HAI SO I REQUSRT YOU PLEASE ISSUE A NEW MOBILE

major falt off your product

I do not agree with Shailiknath. Your one experience can not be reference for rest of the customers. I for one have three products from Spice Mobile and three times I was required to visit service centre. Though phone was not that reliable, Service was reliable. On two occassion I got my mobile same day and on third instance they replaced my mobile on 6th day. Overall I am happy with Spice Service.

Pratap Narain

Spice Mobile Handset Model D88n — Unregistered IMEI

Dear,

I am an advocate by profession and have purchased the handset from HOTSPOT, Rohini against the valid bill.
The handset was having problem since beginning. Few months back as per guidelines of GOVT. the mobile companies were directed to barred the services of those handset who were not having valid IMEI and due this problem my services by service provider was barred. After barring of the services i came to know that the handset was not having valid IMEI and in this way i was not given proper services and proper quality of products by Spice Mobiles. Not having the Valid IMEI is amounts to short in quality.

Invoice no.[protected] dated 12/07/2008 having IMEI NO. [protected].
Due to barring of the services i am unable to use the number and paying the rent to service provider.

Pls do the needful.

i have used spice mobile model no.M-4580 of dual sim .but from reliance there was message come your IMEI no.is not valid.please cheak these things.the IMEI no. is [protected] , [protected]

I have spice dual sim set D88n i receive the message from reliance that your imie no is invalid. I have checked imie no 0n net it shows invaid imei no. My set IMIE no is[protected].
Please do the needfull or changed the set or go to the cosumer court.

Regards
Rajesh Kumar singh
[protected]

have spice dual sim set D88n i receive the message from IDEA that your imie no is invalid. I have checked imie no 0n net it shows invaid imei no. My set IMIE no. are [protected] & [protected]
Please do the needfull or changed the set or go to the cosumer court.

Regards
Rajesh Kumar singh
[protected]

my one sim slot is not working.

as I visited to service centre At Ghatkopar ( W),
there I asked for the manager contact no. but they refused to give me that I told to call customer care.
thay ask me to keep mobile with them so that they can send to company to replace card as it was giving problem of sim card registration fail .
so ultimately thay suggest me to keep mobile for 20 days with them
by that time how can I manage two no of dual sim mobile for that comany has not kept any standby service

as I visited to service centre At Ghatkopar ( W),
there I asked for the manager contact no. but they refused to give me that I told to call customer care.
thay ask me to keep mobile with them so that they can send to company to replace card as it was giving problem of sim card registration fail .
so ultimately thay suggest me to keep mobile for 20 days with them
by that time how can I manage two no of dual sim mobile for that comany has not kept any standby service

as I visited to service centre At Ghatkopar ( W),
there I asked for the manager contact no. but they refused to give me that I told to call customer care.
thay ask me to keep mobile with them so that they can send to company to replace card as it was giving problem of sim card registration fail .
so ultimately thay suggest me to keep mobile for 20 days with them
by that time how can I manage two no of dual sim mobile for that comany has not kept any standby service

Regarding speaker and mike of m6110

I Bought spice m6110 at 2599/- from HS18, 1 month back, now I find that the person I call could hear an unwanted tone and most of the time I could not hear of the person on the other side.

Spice Mobiles — MOBILE IS NOT WORKING PROPERLY

DEAR SIR,
I AM RAJNEESH TRIVEDI, I HAVE PURCHASED A MOBILE OF SPICE COMPANY, MOBLIE'S MODEL NO. IS D88 GOLD, PRICE WAS PAID RS. 7550.SINCE PURCHASING DATE IT IS HAVING SOME PROBLEMS LIKE 1. LOW BATTERY BACK UP(EVEN AFTER CHANGING BATTERY BY SPICE LTD.) .2.LOW EAR SPEAKER VOICE, HARD TO LISTEN CALLS IN NOISY AREA.3.EAR PHONE LEAD HAS BEEN SUBMITTED IN MONTH OF JUNE AT SERVICE CENTER, STILL WAITING FOR THAT.HANDSET'S POLIC IS DOWNING .IF I SAY IN ONE WORD IT IS A PROBLEM MOBILE AND SERVICE CENTER IS SAYING THAT IT IS THE BEST PERFOMANCE OF THIS HANDSET, WE CAN NOT IMPROVE IT.HOW CAN A CONSUMER CAN JUDGE ABOUT PERFOMANCE OF A MOBILE WHEN HE PURCHASE IT IN PACKED CONDITION, BATTERY BACK UP CAN BE CHECK AFTER USE.SO PLZ HELP ME IN THIS MATTER .I WILL BE THANKFUL TO YOU.

REGARDS
RAJNEESH TRIVEDI,
CELL [protected]

Spice — charger

Respected Sir,
My mobile no. is S-590. I dont get charger in Ahmednagar.I want origenal charger for this handset. Can company provide me (S-590) this mobile charger ? Please contact me if there is charger for my mobile. Contact No. [protected].

Spice Mobiles — defective Mobile

Sir,

I had purchased spice Mobile Phone Model QT 66 Black-orange [protected], on 11.04.2010 from Spice Retail Ltd. Building No. 90, BK Block, West Shalimar Bagh, New Delhi. 110088. Within one month of purchase the mobile was blocked and locked, as the key pad lock was not being released, it was taken to the dealer, who opened the mobile removed the battery and re fix the same, which consequently released the key pad locks, thereafter it happened for 3 times and then I stopped locking the keypads of the mobile. Now the charger of the mobile has stopped working, when ever the same is applied for charging it indicates 'Bad contact' and stops the charging. I have stopped using the mobile, please let me know the nearest service station who could rectify the mobile perfectly. Further I have observed that your company is lacking in perfection of the working of mobile and is sent to market for sale without proper and thorough checking, thus causing unnecessary harassment, mental agony and inconvenience to the consumers. Please take necessary action early under advice to me. My receipt No.[protected] dated 11.04.2010 issued to me by the dealer while purchasing the Mobile. It is very much under warranty, your early action will be appreciated. Thanks.

R.K. Nanda, CC/57-B, Shalimar Bagh, Delhi. 110088. 27497848 Mb [protected].



21504

Spice Mobiles — !!! BEWARE !!! , DONT BUY SPICE MOBILES, LOUSY & HOPELESS SERVICE

HELLO GUYS ,
I HAD BOUGHT MY SPICE M7070 MOBILE ON THE 30/7/2010 WITH INVOICE NO#[protected] from VADODARA, ABOUT FEW MONTHS BACK I FOUND THAT THE FLASHLIGHT WAS NOT WORKING PROPERLY ( I CAME TO KNOW WHEN I WAS IN URGENT NEED OF IT ) , & THE ALARM WAS NOT RINGING ,AS IT WAS IN WARRANTY, I GAVE THE MOBILE TO THE SERVICE STATION HERE IN VADODARA, THE GUY SAID IT HAS MOTHERBOARD PROBLEMS AND IT HAS
TO BE SENT TO MUMBAI FOR REPLACEMENT & IT WILL TAKE A MAXIMUM OF 20 DAYS, HE SENT IT AROUND 8TH JANUARY 2011 , BUT DID NOT RECIEVE IT TILL THE 15TH FEBRUARY, I SENT A MAIL TO THE CUSTOMER CARE THEY GAVE ME A COMPLAINT NO. SC1102109 , BUT NONE OF THE SERVICE MANAGER TOOK THE COURTESY TO GIVE INFO ON THE REPAIR STATUS, ON THE 16TH FEB. I GOT A CALL FROM SERVICE STATION THAT THEY HAVE RECIEVED THE MOBILE BUT THE PROBLEM STILL PERSISTS, I DONT KNOW WHAT THEY DID BY KEEPING THE PHONE FOR 1 1/2 MONTHS , THEY HAD RETURNED IT AS IT IS. I HAD TO BE WITHOUT MY MOBILE FOR A MONTH , & NOW IT WILL TAKE MORE TIME, PLEASE PEOPLE, BE CAREFUL, SPICE SELLS ITS MOBILES AND THEN FORGETS IT , FOR ANY COMPANY THE SERVICE IS WHAT MATTERS, SPICE IS NOT AT ALL CONCERNED, SO PLEASE PEOPLE , DONT BUY SPICE MOBILES , OR BE READY TO FACE THE CONSEQUENCES WHEN ANY PROBLEM OCCURS.

Spice Mobiles — Mobile

Dear Sir

I have SPICE Mobile model QT-55 i face some problem last 4 Feb,2011 than i go to spice care
they submit my cell phone and give me job card than i will get back my cell on 7 march,2011
actually sir my cell is aprox new and they mark many scratches on its main display and also break its MAIN body
when i asked about it then they said its not break by us and its not in worrenty
so sir give me review what can i do now...

Thanks

Lokesh Garg
[protected]@gmail.com
[protected]
[protected]

Bharath.M
mobile [protected]
banaglore

i purchased a new mobile spice M6800 flo on july 3rd 2011, the dealer from domlur spice showroon mr manjunath sold me a fulty set, body is cracked 3 line, but i din't oberve. after 4 days mobile software get strucked, so i removed battery and again i inserted, but software is very slow, and auto handsfree mode is getting problem if removed also the handsfree symbol is in the phone, that time no sound in mobile.
and power off/on is not working properly,
this problem are past 2 week i getting
on july 23rd 2011 i deposited in service center, jaynagar 4th blk, near nandhi hotel,
workorder number - SKT[protected].
such a short period 4 problem A face in a new spice mobile M6800.
TOTAL It is suggested that my defective mobile should be replaced with a new one from your dealer or I may take legal action against the company in filing CONSUMER FORM
AND i put in the FACE BOOK,


NOW i need replacement or refound my money

SPICE MOBILES LIMITED — DEFECTIVE MOBILE PHONE

MY HANDSET GIVING TROUBLES, LOW BATTERY BACK UP, AUTOMATIC SWITCH OFF, HANGING PROBLEM.

I BOUGHT THIS HANDSET IN APRIL TILL NOW IT WAS REPAIRED ONE TIME AND NOW AGAIN I AM SUFFERING PROBLEMS.
IN THEIR SERVICE CENTER I AM NOT SATISFIED BY THE WAY THEY ARE TALKING, THEY HARASSED ME, I AM UNDER WARRANTY SO THEY TALKED ME VERY HARDLY WHAT THEY WILL DO WHEN I AM NOT IN WARRANTY PERIOD.

NOW I WANT TO REPLACE MY HANDSET OR REFUND MY MONEY OR CHANGE WITH ANY OTHER SUPERIOR MODEL.

REALLY THE SERVICE CENTER EXECUTIVES DONT HAVE ANY MANNERS.