Hello Friends,
If you are thinking of buying handset never buy Spice Model, even if someone give it to you free. Spice is all china hanset marketed in the name of Spice. Unfortunatly Spice quality is even worse than chinese handset. Spice is a big fraud. When i tried issue with Cust care, they are blaming me for not enquiring Vibrator in Spice Handset. They were claiming that its mentioned in product catlouge while forgot that its inside pack and cant be opened. Spice dont treat there customer well, and just go on giving spice y excuses. Never buy spice handset. you can check there responce downside. Mr. sainath shetty at Spice is big fraud. Sainath shetty is good for nothing.
Dear Mr. Dhiraj,
This Feature is not available in initial models. It was upgraded subsequently, which as a company we can do since product goes through regular up gradation.
Regards
Sainath Shetty
Service IC (Mumbai & Goa)
[protected][protected][protected][protected]
From: Mr. Dhiraj Shrikhande [mailto:[protected]@artheon.in]
Sent: Monday, November 09, 2009 2:18 PM
To: Sainath Shetty
Cc: 'Customer Care'
Subject: Re: CCSC09110008Maharashtra
Hello Sir,
As you said its already past Saturday and I have not received any communication from your end. Please, see what is to be done.
Thanks & Regards,
- Dhiraj Shrikhande,
For Artheon Group
201, Sumer Kendra, Pandurang Budhkar Marg,
Worli, Mumbai - 400018
Fax: [protected]
Tel: [protected]
----- Original Message -----
From: Sainath Shetty
To: [protected]@artheonelec.com
Cc: 'Customer Care'
Sent: Thursday, November 05, 2009 7:49 PM
Subject: RE: CCSC09110008Maharashtra
Dear Mr. Dhiraj,
I already relied to you mail and asked to wait till Saturday.
Regards
Sainath Shetty
Service IC (Mumbai & Goa)
[protected][protected][protected][protected]
From: Customer Care [mailto:[protected]@spicemobile.in]
Sent: Thursday, November 05, 2009 3:46 PM
To: 'Sainath Shetty'
Cc: [protected]@spicemobile.in; 'kamal'
Subject: CCSC09110008Maharashtra
[protected][protected][protected][protected]
From: Mr. Dhiraj Shrikhande [mailto:[protected]@artheonelec.com]
Sent: Wednesday, November 04, 2009 12:43 PM
To: [protected]@spicemobile.in; [protected]@spicemobile.in; [protected]@spicemobile.in
Cc: [protected]@spicemobile.in; [protected]@spicemobile.in; [protected]@spicemobile.in; [protected]@spicemobile.in; [protected]@spicemobile.in; [protected]@spicemobile.in; [protected]@spicemobile.in; [protected]@spicemobile.in
Subject: Re: Complaint Regarding Phone
Hello Sir,
It is very irritating and unfortunate not to receive response from your end regarding complain even after 5 Days. This also demonstrate the difference between company like NOKIA, who replaced all BL-5C batteries and company like Spice which are not bothered even to answer their customer. I am repenting my decision of buying Spice Mobile despite having other good features in mobile.
Thanks & Regards,
- Dhiraj Shrikhande,
For Artheon Group
201, Sumer Kendra, Pandurang Budhkar Marg,
Worli, Mumbai - 400018
Fax: [protected]
Tel: [protected]
----- Original Message -----
From: Mr. Dhiraj Shrikhande
To: [protected]@spicemobile.in
Sent: Friday, October 30, 2009 4:35 PM
Subject: Complaint Regarding Phone
Hello Sir/Madam,
I have purchased spice mobile 2 month before. (Model No. is M-4580). The same handset is purchased by my friend a week ago as well. While my friend mobile has vibration mode in his mobile, I don't have any, and this is very inconvinient in Local and best busses as dont notice ringtones when it is in pocket. This is not acceptable as you were selling same mobile with same Model No. at same price with diffrent features. Vibration in mobile is very essential while travelling I am loosing many important calls because of this. Please, let me know how this problem can be solved as my mobile is still in warranty period.
Thanks & Regards,
- Dhiraj Shrikhande,
For Artheon Group
201, Sumer Kendra, Pandurang Budhkar Marg,
Worli, Mumbai - 400018
Fax: [protected]
Tel: [protected]
Aug 14, 2020
Complaint marked as Resolved 
in my spice mobile gsm network not worked. why??????????
mere pass spice s-570 he uska IMEI NO. [protected] he & IMEISV.-78 he phir bhi ya mobile band ho gaya me is par case karna chahta hu kya karu ya chalu ho jayega plz tell me about immediatly
hemant sharma(LAW)
Spice — mobile imei
I HAVE BOUGHT SPICE HANDSET D-88n BY PRESSING *#06# IMEI SOWN ON SCREEN IS [protected] BUT ON BACK SIDE OF PIC IMEI IS [protected] THE SERVICE PROVIDER HAVE BLOCK MY SERVICE FOR THIS RESON HANDSATE COMPANY NOT GIVING ME ANSWER PLEASE SOLVE MY PROBLEMNorth India Top Coy (P) Ltd.
D-18/1, Okhla phase-I,
New Delhi 110020.
Subject:- REG. REPLACEMENT OF HAND SET QT-55 DUE TO HANG/AUTOMATIC SWITCH OFF PROBLEM.
R/sir,
I had purchased a handset QT-55 spice from home shop -18 through on line booking and same product received on cash payment Rs. 1999/- by blue Durt courier on 06/03/2011 vide order no.[protected] dtd. 27/02/2011 but I am facing many problems (i.e hanging/ automatic switch off and software gone) after used 2 or 3 days . The above product many times got repaired from Aim Telecom service centre office No. -2, 1st Floor, H-11, South Ext., part-1, New Delhi 110049, mob. no. [protected]/2 .
REPAIRING DETAILS OF ABOVE PRODUCT IS GIVEN BELOW:-
SL. NO. TYPE OF FAULT WITH DATE HAND OVER FOR REPAIRING WITH DATE RECEIVED AFTER REPAIRING WITH DATE
1. Product Hang and switch off on 09/03/2011 Product Hand over to Aim Telecom service centre office No. -2, 1st Floor, H-11, South Ext., part-1, New Delhi 110049 vide work order no. SDL[protected] on 10/03/2011. Product Received on 11/03/2011 after repaired.
2. Product Hang and switch off on 13/03/2011 Product Hand over to same service centre for repairing on 13/03/2011.
Record not available. Product Received on 11/04/2011 with new IMEI No.[protected]
3. Product Hang and switch off on 14/04/2011 Product Hand over to same service centre for repairing on 14/04/2011.
vide work order no. SDL[protected] Product Received on 19/04/2011 after repaired.
4. Show invalid SIM on 21/04/2011 Product Hand over to same service centre for repairing on 21/04/2011. vide work order no. SDL[protected]. Product Received on 21/04/2011 after installed the IMEI No.
5. Product Hang and automatic switch off on 26/04/2011. Product Hand over to same service centre for repairing on 27/04/2011 vide work order no. SDL[protected] Product not receive on till date from service centre.
---2----
DETAILS O[censored]SE THE ABOVE HAND SET BY ME
USE /HELD BY ME TOTAL DAYS HELD BY SERVICE CENTRE TOTAL DAYS
06/03/2011 to 08/03/2011 2 Days
09/03/2011 to 10/03/2011 2 Days
11/03/2011 to 12/03/2011 2 Days 13/03/2011 to 11/04/2011 30 Days
11/04/2011 to 13/04/2011 3 Days 14/04/2011 to 18/04/2011 05 Days
19/04/2011 to 20/04/2011 2 Days 21/04/2011 01 Day
22/04/2011 TO 26/04/2011 5 Days 27/04/2011 to till date
Total 14 days Total 38 Days
Hence, Date of delivery 06/03/2011 to till date 52 days, out of 52 days product used by me 14 days remaining was hold by service centre .I was visited the service centre 5 times within 52 days and my total expenditure for transportation Rs. 500/- and costly time wasted by me . Finally it is requested to may kindly be taken needful action to issue the New hand set immediately.
FROM: MR. VEDPARKASH LOHIA
CONTACT NO. [protected]
E MAIL ID [protected]@gmail.com