Spice Mobiles / Spice Mobility — Mobile given to service centre 2 months ago, didn't returned yet

Address:Ghaziabad, Uttar Pradesh, 201009
Website:www.spicesmartphones.com

I gave my phone (With imei no. [protected]) to my nearest spice service centre on 13 march 2106 for cleaning of screen dust and camera dust.
I was told that it will be returned in 10 to 15 days.
1 week later i got the message that my phone is available to collect. But when i visited there they told me that the motherboard was damaged during the service period so they will have to send it back for repairing.
Now, after 2 months i got a message on 1 may that my phone is available and when i got there to take my phone they told me that another phone has been sent for me.
When they showed me the phone, it was a very old phone i refused to take it.

Now i just want to say to the company to return my phone in a week or i will go to the consumer court and if you cant return it i am ready to accept a new phone of the same model with all the travelling expenses beared by me in these two months.

Consider this as a notice from my side.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
Complaint comments 

Comments

Spice Mobiles — mobile not working

dear sir i am purc.your company mobiale spice mi 346 but this is not working hanking problums etc. pleas call me [protected] i wait you

Spice Mobiles — Not repair of spice mobile

on 02/06/2015 I have handed over my spice mobile before the spice service center and till to day my mobile not repair not responding what happens and after 35 day and when I will be return my mobile...?

Spice Mobiles — urgently delivery required

[protected] Rs 1524 ON DATED 08/06/2015 POS PRCH POS 218671 homeshop18.com homeshoNoida

Spice Mobiles — 44 h me error

My mobile shows 44 h me error my mobile number [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Spice Mobiles / Spice Mobility
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    765
    Pending
    0
    Resolved
    378
    Spice Mobiles / Spice Mobility Phone
    +91 11 4292 1000
    Spice Mobiles / Spice Mobility Address
    S Global Knowledge Park, 19A & 19B, Sector-125, Noida, Uttar Pradesh, India - 201301
    View all Spice Mobiles / Spice Mobility contact information