Spice Mobiles / Spice Mobility
Spice Mobility Ltd.
Customer satisfaction rating: 51%
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Spice Mobiles / Spice Mobility Customer Care

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Address
S Global Knowledge Park, 19A & 19B, Sector-125
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

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Toll-free:
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126
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Phone:
Phone:
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73
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42

Additional info
Spice Mobile Service Centers

Shri Mobiles Point
Door No - 3/28, Opp Narayana Concapt School, Chaitanyapuri, 10Th Road, Dtlshuk Nagar, Hyderabad, Andhra Pradesh
+91 93 9344 4407

Rapid Solution
Sameera Kothi, Jamal Road, Near Post Office, Patna, Bihar
+91 90 9772 7701

Service Zone Tele Center
F-7, Jyoti Colony, Near Durgapuri Chowk, Shahdara, Delhi
+91 99 9082 8992

Unique Services
Shop No16, Gharse Tower, Near Don Bosco High School, Next To Micrcity, Panjim, Goa
+91 83 2663 9180

3G Infocom
4/A, 2nd Flore, Neel Kamal Complex, OppSales India, Ashram Road, Ahmedabad, Gujarat
+91 96 2400 0735

Nanak Telecom
Shop No. 7, Gandhi Market, Ambala Cantt, Haryana
+91 92 1578 9168

Mobile Seva
B125, 6th C Main, 4th Block Jayanagar, Banglore, Karnataka
+91 96 1114 8999

Mocrotech Systems
T.C 20/2042, Near Post Office, Karamana, Thiruvanathapuram, Kerala
+91 93 4942 6101

CMM Comunication
House No 535, Ruikar Road, Badkas Chowk, Nagpur, Maharashtra
+91 98 6057 6976

Trisha Enterprises
LB- 6 & 7, Mansarovar Complex, A Block, Hoshangabad Road, Bhopal, Madhya Pradesh
+91 98 2622 4885

Taipan Electronics
A/5, Om Shree Swati Manor C.H.S Ltd, Ground Floor – J. K. Sawant Marg, Opp. Shivaji Mandir, Dadar (West), Mumbai
+91 22 2437 1926

M Care
Sahid Nagar, Plot No 94, Holding No 798, Ward No 22, Bhubaneswar, Orissa
+91 93 3740 6797

Image Services
84, Leela Bhawan, Patiala, Punjab
+91 93 1620 0071

The Asian Sales & Services
301, First Floor Anand Chamber, Nr Raiser Plaza, Jaipur, Rajasthan
+91 99 2805 5545

Satyam Services
Shop No 221, 222, 223, Agarwal Tower, 2nd Floor, Sardarpura B Road, Jodhpur
+91 96 0241 3749

Chennall Cellular Service
F-69, Prince Tower, 94-113 P.H.Road, Kellys, Chennai, Tamil Nadu
+91 44 3293 3301

B.R.B.M Tele Services
28, MG Road, Anant Raj Plaza, Civil Line, Allahabad, U.P.
+91 93 3506 2777

Shiv Enterprises
25, Baghajatin Station Road, Kolkata, West Bangal
+91 94 3223 7311

Oue Bayfront 50 Collyer Quay
#04 - 06 Singapore 049123
+65 6636 5090

Corporate Communications
Chhavi Leekha, Group President, Brand & Corporate Communications
+91 12 0335 5131

Corporate Affairs & Governance
Preeti Malhotra, Group President, Corporate Affairs & Governance
+91 12 0335 5131

Investors
Corner, Ozi Amanat, Board Director & CIO
+65 9780 7118

View More Information...

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Customer satisfaction rating
51%
Complaints
763
Pending
0
Resolved
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Spice Mobiles / Spice Mobility Complaints & Reviews

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Respected sir,
My name is shaikh azharuddin.
I have purchased spice xlife m5 pro handset. Mobile is under warrenty. Mobile purchased date 16/08/2016. My mobile problem is speaker problem. I was go to service center. We told me youre mobile will send company delhi. I havent mobile.
Please solve my problem.
My mobile no [protected] aurangabad 431001
Mobile problem
Apr 27, 2017

Complaint Status

Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
Apr 27, 2017
Updated by [email protected]
You can not solve my problem i will go in consumer court.
2 days ago suddenly stopped performances. Totally switched off.
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    Respected sir,

    As per your instruction i have again given my hendset to the same service center - where it was repaired
    Handed over to me only two days back with same problem - at the time of delivery they told me that lcd was change & my lcd same problem exist. What does it means? Did they harreshed me?

    Kindly look into the matter

    Regards

    Robial hossain
    [protected]


    On tue, 3/21/17, customercare wrote:

    Subject: re: complain against service
    To: "'r h'"
    Date: tuesday, march 21, 2017, 4:55 am

    #yiv[protected]
    #yiv[protected] —

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    #yiv[protected] dear sir,
    We thank you for
    Writing to us. With reference to your mail below,
    We request you to please submit the handset at the nearest
    Spice authorized service centre and share the service
    Request number with us, we will assure for prioritize
    Resolution to our advanced repair centre as you concern
    Faced. Looking forward to your continued
    Patronage. Warm regards, customer care officerspice customer helpline no.:
    [protected] from: r h [mailto:[protected]@yahoo.com]
    Sent: monday, march 20, 2017 1:55 pm
    To: customercare
    Subject: re: complain against
    Service respected
    Sir,
    Thank you for
    Your response, kindly note that i got the job complitation
    Report from spice office not from the service center where i
    Had given for necessary repairing - i took delivery on
    Aturday but from the same day i found that one of my sim
    Slot is not working. I got aircel as well as airtel but air
    Tel sim not working, but when i had given my set to them it
    Was perfectly all right-so at the time of delivery i checked
    Only one sim & it was ok.
    So what is to
    Be done now? Again i have to give the hand set to them - its
    Mean again 20-25 days, kindly advice
    Regards
    Robial
    Hossain
    From: customercare

    To:
    'r h'
    Sent: saturday, march 11, 2017 3:27
    Pm
    Subject: re: complain against
    Service
    Dear sir,

    We thank you for writing to
    Us.

    With reference to your
    Mail below, we sincerely regret the inconvenience caused to
    You, however, we request you to allow us some time as our
    Representative is working on your case and will get in touch
    With resolution.

    Looking
    Forward to your continued patronage

    Warm regards,
    Customer care
    Officer
    Spice customer helpline no.:
    [protected]
    — original message —
    From: r h [mailto:[protected]@yahoo.com]

    Sent: saturday, march 11, 2017 2:37 pm
    To: [protected]@smobility.in
    Subject: fw: complain against service

    — on fri, 3/10/17, r h
    Wrote:

    from: r h

    subject: complain against service
    to: "[protected]@smobility. Con"

    cc: "robial hossain"
    date: friday, march 10, 2017, 9:58 pm
    respected
    sir,
    upto
    one month back i
    Have a good faith on spice product & service but
    fromlast few week i got problem with my
    New hand set "spice power
    mobile
    Which was purchased on 18/06/2016 (At the time i had
    Purchase
    2 handset due to faith only-
    Bill enclosed for your reference) which
    has given lcdproblem & i went to your
    Ervice center billenium sales &

    Service (P) ltd of 6, chowringhee
    lane
    Kol 16 ph
    no 22861694. Service request
    No.25100036h20078 dtd 25.02.17- this

    Ervice center said company not yet givenparts - so they
    Don't know
    when this part will
    Come & mobile will repair, kindly let me inform
    what is the status of the said complain-
    Will it be done or noteven
    service
    Center people said -"go & complain where ever you
    Want"how
    did they said like this
    Type of comments against this branded company
    ? Kindly note i have other smart phone of
    Samsung co's - they does not
    have
    This type of service center. Please mind" company's
    Brand value
    will grow only with their
    After sale service.
    i
    am sorry to say this type
    of service center’s comments.
    kindly
    do the
    Needful as soon as possible &

    Confirm.
    thanks

    & regardsrobial
    hossain
    Apr 22, 2017

    Complaint Status

    Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
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      I purchased a spice xlife proton 5 pro mobile form cyber king at bankura, west bengal. The phone was under warranty and deposited to spice service center at bankura on 15.02.2017 for network and bluetooth problems, the service request no. Is 25100049h20097. But after some days they told me that they were unable to repair it so the handset has been sent to delhi service center. After 2 moths they don't repaired my phone yet. After many phone calls and visits they only tell me that the defective part is not available and it will take more time. When i will get my phone back? If they are unable to repair it they should replace with new one.
      Spice mobiles fails to provide after sales service
      Spice mobiles fails to provide after sales service
      Apr 18, 2017

      Complaint Status

      Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
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        I purchased a spice mobile (MODEL NO. XLIF=425 3G) for m son Mr. Mayank from open market at Ghaziabad. The phone was under...
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        My spice mobile with spice Sim has been stolen. I am trying for days to get a valid spice customer service number to have my phone/number blocked.. But to no avail... My stolen number is as follows
        [protected].
        Please help me to get this message through to... SPICE CUSTOMER CARE/COMPLAINTS CELL.
        Looking forward to a speedy response..
        Thanking you... Michelle Wynne Peters
        Mar 23, 2017

        Complaint Status

        Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
        May 08, 2017
        Rajnish Kumar Joshi's response
        www.spicemobiles.com’
        Camera unfortunately stopped working difficult to locate service in Chandigarh and it's periphery. Needs battery also.
        Spice xlife-512dt model dead after flashing. than what I do?
        I need service center in west delhi my phone battery is not working properly
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          Dear sir,
          I hereby again request you to look upon my matter of not getting a lcd combo display for my spice mobile mi 535. Previously i have already sent a mail regarding this matter to your provided mail address, but i have neither got any reply from your side nor any reply from the spice mobility company. The damage of the lcd display has ruined my phone and now it is just a piece of junk lying at a corner. It is not in that bad condition that i shall throw that away, therefore i am desperately searching for a screen here amd there starting from all shops to all online stores. And if you suggest me to go to the service center and ask redressal, then let me clear it out, i have been to the service centre at bhubaneswar twice and both the times the executives have refused to even look it the issue of the mobile. Neither they are cooperating, or their company is cooperating, nor i am getting any help from your side sir. Being a consumer i have the rights to be informed, so i hereby request to share this matter to the concerned authority and provide me appropriate answer. I shall be thankful and greatful, if atlast my work gets done by filing this complaint in your website.
          Thank you
          Yours sincerely
          R. K. Jena
          Non availability of a lcd display screen for my spice mi 535
          Mar 23, 2017

          Complaint Status

          Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
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            I have Spice M-4580 dual sim mobile handset with IMEI No. by *#06# is= [protected] & [protected] which is also written on back side of mobile.I have purchased it on 7th Dec 2009 with bill no. 377 fromM/s Parveen Mobile Galary of Sadulpur 331023 . I have Idea sim which use as Master Sim and second slot is without sim . From today my mobile shows only emergency so I cannot any call to any mobile numbers .Please enter my complaint and solve my problem
            Mar 16, 2017

            Complaint Status

            Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
            Mar 16, 2017
            Updated by SHIVKUMAR CHACHAN
            I have Spice M-4580 dual sim mobile handset with IMEI No. by *#06# is= [protected] & [protected] which is also written on back side of mobile., I use only Idea sim as Master Sim . My mobile only shows emergency therefore I cannot call any others . What should I have to do? Please guide me.
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              Dear sir/madam,
              I hereby want to make you aware that since 1 year, I have been trying for getting a LCD display for my spice mi-535 handset . But since then, after lots of try I am not able to get it . I went to my nearby service centre (at Bhubaneswar), but they simply denied to even see what's the issue in my mobile . The mobile is hardly 3-4 years old. Spending a sum of 9999, now it's just a piece of junk because the combo LCD display is totally damaged. In addition to this, the LCD display is neither available in the market, nor at any online shop . Being a big company, spice is neither responsible for the requests of its customer nor is eligible to provide spare parts for its products
              Henceforth, I request you to look upon my matter, and take all necessary steps and actions to get my work done as soon as possible . I thereby will be thankful to you, if I get a good news from you as a reply .

              Thanking you
              Yours sincerely
              R.k. Jena.
              Mar 13, 2017

              Complaint Status

              Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
              Mar 13, 2017
              Updated by Ranjan ku jena
              LCD display for model no mi535 is not available.s o high cost Mobile is useless without spare parts.the company with high repute must solve the problems otherwise no Faith will be there. If it is not possible exchange offer maybe given.
              Respected Sir

              Maine apna mobile 16. 01. 2017 ko repair ke liye diya tha, lekin vo aaj 22. 03. 2017 Tak repair nahi hua, har baar 10-15 din keh next date de dete hai, Kirpa karke mera mobile jaldi se jaldi thik karne ki koashis kare...

              Service Request No... 35100638H10019
              Muje spice stellar 405 ki battery nhi mil rhi hai mere mobile ki bahut dhunda mgr mili hi nh i ky ap meje bta skte hoky yh mobile ki battery kaha miligi muje
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                Dear sir

                it is to be informe that in the above mension sowroom (spice hotspots)
                a basement is it going to be constructed and the work is steel carryon
                it is on the main arbindo marg at joining bata sowroom
                it is in property no. 21 yusuf sarai main market near green park metro station gate no. 4
                i informe you that action may be taken immeditly

                regards
                ( R.K YADAV )
                Feb 27, 2017

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                Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
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                  My spicemi347 's dual sim is not showing in my phone setting and sim is also not showing i had asked for problem than i came to know there is a problem in its hardware ...please tell me what should i do and how can i make my phone perfectly alright . can u people send me some kind of video, images or some pdf releated this problem that will be huge help of your's . . please send me msg thank u
                  Feb 09, 2017

                  Complaint Status

                  Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
                  My phone spici mi 509 hang not switch on any conditions
                  maine costomer care sebaat karne ke liye phone no. per try kiya
                  [protected] [protected][protected] kisi bhi no. se call nahi lagti hai
                  and repair karne ke liye bhi shop per diya lekin repaier bhi nahi ho rha hai
                  Please say how to buy online this smartphone touch screen..?
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                    I have given my Spice Proton 5" for repair at Optimum Teleservices 160, Vikas Marg, Shakarpur, Delhi-92 on 08/11/2016 but I hv not reced the set till date. Now the representative at Service Centre, is telling Service Centre has been closed permanently. How can I get my set back. I have made the full payment for repairing of the same.

                    Receipt No.7479 of Service Centre, Problem in mobile - Display + Ringer + Receiver
                    Jan 21, 2017

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                    Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
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                      Hello sir;
                      i not my spice table i gave to service centre my table touch is not work i gave he service centre in vashi after to 1 month i go collect a table the service is close down i call to consumer care he/she tell after 7 day ever day i call afterv 8 day he/she after 8 day my table imei no is [protected]
                      today 7 month also my table is not gave plz sir help me i take table to homeshope 18 i have bill and job shee of spice moblie and home shop 18
                      I not got my spice table to service centre
                      Jan 13, 2017

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                      Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
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                        [Resolved]

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                        Oct 18, 2017
                        Complaint marked as Resolved 
                        Not resloved yet
                        Dec 16, 2016

                        Complaint Status

                        Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
                        Pls replace my mi285 as soon as possible I had provided 3-4months for repairing.now I can't wait more.
                        Emei :[protected]
                        Service request 12103042GB0108

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                          My Mobile is lying from since 2nd September 2016 at service center in Mysore, Karnataka which is really unacceptable.
                          Given Phone thrice and frequently visited for repair but problem exists and not rectified.
                          Battery order under SR No.10100533GB0002 of Nov 11 till date not received.
                          Phone is totally unfit from date of purchase, No customer care number, Invalid numbers on web also.
                          No proper listed service centers.
                          No spice sales shop also .
                          Written letter to said address on Box
                          nNo reply.
                          I request to kindly replace me with a proper working phone for the money paid at earliest.
                          I never seen such a worst phone like Color 525Q.
                          Kindly send new Phone to following address 111/ B/VRC Railway Colony, KRS Road, Mysore.570020, Karnataka.
                          Mob : [protected], [protected], [protected].,
                          Spice Xplore 525Q mobiles
                          Dec 14, 2016

                          Complaint Status

                          Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
                          Feb 17, 2017
                          AMAN ROHILLA's response
                          Please replace my phone
                          I had been deposited my spice xlife M5+ mobile at Smart Solution Service centre, Agartala on 18.10.2016 for minor repairing but till today no response were receive from service centre. Please take nacessary action.Thanking you.

                          From.Subodh Debbarma

                          I Purchse one spice x life dragon (M5+DT) Hand sett on 05/01/2016 from Home Shop 18. this sett Battery is not running Condition. I Search the battery not available me. please tell about what am i Doing?
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                            This phone was purchases on 22 may 2016 purchased online thru homeshop 18. The phone does not work properly from day it was opened. Requested for return but not entertained as 3 days had lapsed.
                            Battery draining out no network, auto switch off and on frequently.
                            Given for repair on september 3rd and battery being under guarantee period ordered vide 10100533gb002, but till date not received. So kindly send battery at earliest with extended warranty for the period or kindly replace my phone with new one.
                            Dec 13, 2016

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                            Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
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                              I bought spice mobile from Home shop 18 on 5 Jan 2016 and it was delivered on 18 jan 2016 . I wasn’t available till 21 jan 2016 at my home. I switched on my phone the next day on 22 jan2016, I observed that phone was draining fast after being fully charged.I informed that customer care to replace my phone as i was the of the opinion that this happened due to technical issue.
                              The reply from customer care was that this phone could be exchange with a new one only within 48 hours after delivery hence the customer care refused my request to exchange .

                              On the 23rd of jan 2016 I mailed my problem to the customer care of the home shop 18 and at the same time spice mobile customer care but didn’t get any help or feedback from either side, I was searching for a service center in pajnim goa but it was closed, finally I did locate the new spice service center and I got my handset examined . The executive present their inform me of some software issue and asked it to be left for a day. the next day I went to collect the same but was unable to check due to battery drained, than he told me to charge overnight which I did the next morning ( last week of sep.2016) i switched on the phone again and it took almost half an hour to start . after a minute of operation the phone didn’t boot at all. on the 4th of oct 2016 I went to service centre again . this time once again gave me the same reason of software issue and asked for a day to examined the set again. i asked for a receipt they were not able to provide me as there was no power in the shop. instead the gave me as visiting card as an acknowledgement. Again I went on 5th October and finally they expressed their regret and also informed me that the set has to be sent to the delhi for further rectifications and it will take 15-20 days .in the month of October and nov 2016 I made several calls to home shop 18 and spice but there was no satisfactory reply and the executive talk to me rudely and even told me to get the set repaired in the open market, I told him I don’t have any issue on this but you gave me the same via an email but till date no such mails have been given. I regret that no satisfactory reply have been mail to me.

                              The latest development as of 9th of dec 2016 to the status of my handset is that it been replaced with a different set without any invoice or guaranty please explain how can I except a product without any valid document, this sale is not complete and I request you to either refund the cost of the set or hand with the proper document with warranty.

                              So please look into and resolve the matter on priority

                              Regards
                              Prashant arora
                              [protected]
                              [protected]
                              My phone not working
                              My phone not working
                              Dec 13, 2016

                              Complaint Status

                              Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
                              I am purchased spice mobile this mobile working only 2 days ofter its not swiching on I am given that service center is told hand set send the head office wait for 20 days
                              But alrady 22 days gon but service center not a given status.this is my register mobile nu [protected] plz send that my hand set
                              Iam purched spice Xlife M5+DT from homeshop 18 on 26.04.2016. After six months may battery is swolIen now I want to buy spice mobile battery model SXB-35 2000 mah kinldly provide above battery online to purchase l shall be very thankful to you for this act of kindness
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                                Hi,

                                I have Purchased this Nexian- NV45 with Flipkart 11 month ago. I never found services center. It was diffult for me to go with small baby on earlier complaint in march time.

                                Last 2 day again facing network issue a d it doesnt show network. I m not able to use the phone. I month is left under warranty.

                                I call so many time in may for below issue not received anyy response.

                                Last 2day i am mailing [protected]@smobility.in
                                Which is spice customer center earlier also contact filpkart and spice center but they failed to deliver services.

                                1)Battery Run out Very quickly without using internet.
                                2) Phone Hang up on call.
                                3) Ram work Slowly. If download App it is take time.
                                4) while Taking call Hangup.
                                5) While taking other (Dialer)person can not hear the Voice
                                6)No Extra application added than phone.
                                7) Network Also Goes while on calling
                                8) Once Hangup Can not Redial phone.
                                9) other people calling are saying that your phone seems switch off or not connect.

                                Please Provide me the solution. I am Located at Bangalore- 560100Provide services center or replace by picking up.

                                I m not sure that i will received services only one month left for warranty.

                                What to do next. While for exchange it is not an option available to sale it. It cost me 3799. I have all bill box and accessories

                                I have complaints against both filpkart and spice both are failed to provide services. Waste of money. Flipkart it is not accept in exchange offer. How come other web will accept. 3799 is now 0 in last 6 months.while first time complanit raised. Also flipkart has started providing m8bile under warranty repair services. It was also not happen. While my complaint arised within 3 months after phone purchased.
                                Nov 30, 2016

                                Complaint Status

                                Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
                                Dec 07, 2016
                                Updated by jigisha 7777
                                No response received by email or call. Bad services.
                                Dec 08, 2016
                                Updated by jigisha 7777
                                No response received
                                Dec 14, 2016
                                Updated by jigisha 7777
                                No response
                                Please send the spice mobile mi-509 mobile battery model no sgb-06
                                jigisha 7777's [Complaint's author] reply, Jan 7, 2017
                                Nexian vs 45
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                                  My spice mobiles was not working. I have submitted mobile handset under complaint no.07101338G90094 dated 16.09.2016 at Faridabad. spice centre has informed maximum 15 days desired for deliver to handset. but every 15 days he has require 15 days more. Finally i have submitted mail dated 16.11.2016 for issue a new handset at earlier. but no action till date.
                                  Nov 30, 2016

                                  Complaint Status

                                  Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
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                                    Mene mera mobile spice service center pr submit kiya .kota servise center pr repier na hone pr unhone 2 baar conpny me bej diya repier hone . but repir nai ho huaa .servise center ne khaha ki yeh to change hoga new mobile milega.but mera mobile home shop se pharchas kiya huaa he to hm due letter dege.usko home shop wale dedege .
                                    but abi tk b na to wo muje due latter de rahe he na hi mobile dete he.or fir call kro to galiya dete he ki hm kya kre company nahi deri mobile.mene mera mobile 26.07.2016 ko submit kiya tha pr aajtk koi khuch nai huaa
                                    My mobile not repair on warranty
                                    Nov 29, 2016

                                    Complaint Status

                                    Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
                                    Dec 02, 2016
                                    Updated by jitendra laxkar
                                    30.11.2016 ko mene mobile recive krne gya to .muje camra to sahi kr ke nahi diya balki jo candition me mobil diya tha us candition me b nai de rahe.ab mere mobil ki screen b nai dikhai de rahi .servise center walo se bola to bol rahe he ki .lap se esa hi aaya he hm kuch nai kr sakte he .
                                    mere pass to mobile ka bil he mobile warnty me he uske baujud b meje kharab kr ke mobile de rahe he .ki new servise center open hoga tb karawana
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                                      Purchased from home shop 18 0n18 july 2016 &sub order 13306971, order no[protected], my mobile battery is not properly charging, i contact with spice service center at gorakhpur, after checking, he stated that your mobile can not repaired at gorakhapur and he can repaired manufacturing firms at delhi therefore it is request that my mobile phone may replaced/repaired immediateiy
                                      Nov 06, 2016

                                      Complaint Status

                                      Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.
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