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SpiceJet Complaints & Reviews

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Last updated Apr 15, 2024
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SpiceJet reviews & complaints page 101

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Address:48810

This is to raise the issue that, spicejet staff at check in counter on date 20th may 2018 at 01:38 fight from dubai to kochi. Behaved so arrogantly to my dad with an issue in baggage allowance. The reason the gave is, the spicejet airline company treats her so badly so why do she care about the costumers. I raise this issue as an act harassment infornt of public....
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Anusha MK
from Chennai, Tamil Nadu
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delay in informing the flight delay

Address:Ernakulam, Kerala, 682020

I have booked ticket in the flight sg 605 and i received mail that i should report here before two hours from departure. Accordingly when i reached here by 6.40, at that time i received a mail that flight is delayed up to 10.20pm. Being a lady travelling alone i have planned my cab and food at kochi as the flight will reach there by 10pm. Now, even after reaching the airport, i was informed about the delay. I was supposed to reach my destination...
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ravik007
from Gurgaon, Haryana
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stranded passengers and no assistance-pnr-w7zn8s

Website:www.spicejet.com

I had the misfortune of booking on spicejet with pnr w7zn8s to dharamshala and back from delhi for a vacation.
Me and my wife checked in for flight leaving at 2.30 pm. At 1.40 pm appx. I got a message that the flight has been canceled due to "technical reasons"
Now, there was no one to assist us as to what to do next. We went to the boarding gate where they had no clue as to what to do.
One spice staff nearby staff was...
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Sushil Talwaria
from Dharmavaram, Andhra Pradesh
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gate no change

I am sushil kumar my today date[protected] my flight is 191 mrng 6-10 am ur company may bi without any information gate no change why i am telling 2-3 times pls officially announce pls gate no change but not any announce so day before yesterday same complane is goair so pls my complane is take secrielly other wise i am takeing any action so pls reply me or call me [protected] my ticket pnr no is w6wgqv...
+1 photos
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A
Ashwani Raj
from Darbhanga, Bihar
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fake call by spicejet airline

Address:Muzaffarpur, Bihar, 842002
Website:[email protected] and [email protected]

Sir, mene v quicker pe job apply kiya tha for airline ticketing job ke liye mujhe after 2day call aaya ki meri resume selected ho gyi hai "spice jet company" for ticketing exclusive ke post ke liye aur bola gya ki pehle aapko rs2500 se ref. Id generate krwana hoga mene krwa liya then after usne telly phoning interview krwaya then fir call aaya aur bola gya aap telly phoning interview me pass ho gye hai ab aapko certificate verification ke...
+5 photos
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Ugin
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hand bag weight

Address:Ernakulam, Kerala

Sir
Itoday, on 10/05/2018 at 5.30am i am traveling from dubai to kochi i was humiliated by your staff at boarding area. I agreed that hand bag lagguage is 7 kg but normally laptop do not acoount in this. Your staffs were arguing with that laptop should include in the hand bag luggage. I haven’t had such bad experience from my 25 years travel experience.
Eugene...
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Neeti1234
from Aligarh, Uttar Pradesh
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flight number 197

I hv booked flight from delhi to banglore departing from delhi on 7 may. When my daughter reached the check in counter u tell her ur flight is at 8:30 pm nd will reach banglore at 11:30pm may i kw why. Although ur flight 197 departed at schdeule tym. May i kw why u changed the time for her. Will u enaure the safwty of a girl to go from airport to her hostel in midnight....
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S
Shahsm63
from Pune, Maharashtra
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complaint about delay flight sg 524

Address:Ahmedabad, Gujarat, 380013

I am mr. Shah and i am going from pune to ahmefabad by sg 524 on 6.5.2018.
I want to reach ahmedabad at 10.30 pm only and your flight is delay by 1 hr 30 min.
We are paying more money for reaching on time to our destination and you people announcing that your flights always on time. Now what to do?
I am going for legal action to my loss.
Shirish shah
Ahmedabad....
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NBalaram
from Mumbai, Maharashtra
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harassment by spice jet staff in rajahmundry airport

Address:Mumbai City, Maharashtra

Dear sir,

I and my wife travelled on 18th april 2018 from rajahmundry to hyderabad by flt sg1602 seat no 12 c and d. While checking in the spice jet checkin staff were indecent, rude casteist and shouting. They forced me to send my cabin bag by registered baggage saying it was oversize
Pl see the orange bag. Whereas i have take photos of other passengers whose oversize suitcases were allowed in cabin. Pl see photos...
+3 photos
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D
Debalina Dey
from Ponnuru, Andhra Pradesh
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delays for no reason

Spicejet flight number sg-122 travelling from delhi to hyderabad on sunday 6th may 2018 scheduled to leave at 9:40 am is constantly being delayed due to unaccounted for reason. Moreover due to very late communication, passengers are facing a lot of harrasment. The flight is now supposed to take off at 3pm but the spicejet staff is not willing to give any assurance or take any responsibility should there be any more delays....
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Y
Yamini Sachdeva
from Noida, Uttar Pradesh
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unauthorized excess baggage charges

Pnr: tf51qk
Date of travel:[protected]
Departure city: maa
Arrival city: del

Problem: airport weighing scale measured my check-in luggage at 14.9kgs. My personal weighing scale measured at 13.7kgs. And my check-in counter measured the same at 18.5kgs.

I was charged unduly for 3kgs, ie, rs 900/-

Initial payment= 8123/-
Excess charge=900/-
Total payment=903/-br...
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Address:411038
Website:Google

I travelled by spicejet
Sg-8184
Pune 16:05
Fri-27apr2018, when we rchd delhi we were told to collect d luggage from belt 4 but half the ppl foud their luggage on belt 1 and 2.
While coming back i travelled by spicejet
Sg -8938
Delhi 16:55
Thu-03may2018
Flight was 3 hrs late, on top of that seats were all cramped up recliner not working, was feeling cold, no blankets avlbl, asked for...
+2 photos
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C
Cherukuri Gowrishankar
from Delhi, Delhi
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cancelled flight and leaving half way

Address:560092

I booked tickets for my family of 2 persons from bangalore to rajahmundry a month ago to travel on 29th april 2018 which departs bangalore at 6.35pm sg-3429. To my surprise at 6pm on 29th i got a message saying that the flight has been cancelled due to technical reasons.

Your staff were unprofessional and we put to hardship to travel from bangalore to vijayawada and from there to rajahmundry spending rs. 5, 000 by hiring a...
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Ngilyang Lali
from Kolkata, West Bengal
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lost of baggage

Address:North Goa, Goa, 403515

On 01.05.2018 i boarded the spicejet flight from delhi at 1130hrs alongwith my family and landed at goa at about 1410hrs. The flight no is sg8171 and seat no. 3f. To my utter dismay my baggage bearing seq-0022 did not reach with me at goa. So, i filed a baggage irregularity report being no. 10773 with the spicejet authority goa. Later, i was informed that my baggage was wrongly despatched at gorakpur, up but the goa spicejet authority assured...
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I booked spicemax for 3 ppl and i was harrased by ‘em cause my brother was 13 year old they asked us to separate or they asked us to leave the flight. I asked them to refund my money but they said your tickets will be canceled and we won’t return you anything. Air hostesses tried to make us understand but the other person who asked was rude and we weren’t satisfied at all. We paid extra money for extra leg space but the staff was so...
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pintomammen
from Rajkot, Gujarat
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paid food and extra fees given but both was worst

Address:Rajkot, Gujarat, 360001
Website:www.spicejet.com

(Pnr):j9wvkw

It was shocking experience to know from my family of yesterday travel in spice jet. I had booked ticket four months back confirmation number (Pnr):j9wvkw for my elderly mother, my wife and daughter.

But yesterday they were harassed by counter staff of spice jet at ahmedabad though i had paid in anticipation of extra luggage for 10kg and also paid for preferred priority baggage out and also had paid...
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Ruma Laila
from Kolkata, West Bengal
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ticket counter agent complaint

Address:Kolkata, West Bengal, 700052
Website:spicejet.com

Spicejet is the worst service provider in airlines. Although, i had previous bitter experience with spicejet but this time it was the worst. The ticket counter/luggage submit counter agent antara was the worst agent i have found in airlines. She behaved so rude and has no manner and etiquette. What the * spicejet is keeping in their counter.

You should reverify the agent named antara. And educate her how to treat customers....
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from Satana, Maharashtra
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baggage broken by spicejet team

Address:411058

I had landed pune yesterday 26-apr-2018 departed from delhi flight spicejet, customer (Pnr-vdf7wq): flight sg 8189
I have received my suitcase in broken condition on baggage carousel, both the wheels have been broken. Please refer attached picture.

Regards, amit chaurasiya, mob: [protected]
My email: [protected]@gmail.com
Flight: spicejet, from delhi to pune (Sg 8189)
Departure time at delhi...
+1 photos
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original.aritra
from Kolkata, West Bengal
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service tax

Address:Kolkata, West Bengal, 700010

I have booked a Spicejet flight #XY1I3J (unfortunately). You have deducted a service charge of more than Rupees 300 per ticket and have yet failed to respond to my feedback on your website. So I have asked for my service tax back since you guys don't really provide any service for customer's sake. The initial complaint was regarding booking windows seats during web check since I am a customer who has travel sickness. And you have put a price...
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Address:m3c 3z6
Website:spicejet.com

I and my wife tickets were booked from toronto canada on our scotiabank visa card to fly from surat gujarat to delhi on 18th jan 2018 and jaipur to surat 25th 2018. I had made arrangement for wheel chair from both airport.
At surat airport they said that our card does not match the ticket card on which ticket was issued. We had supplementary card and we showed them proof of our passport as well as ticket. They said that these documents...
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