SpiceJet Complaints & Reviews

So hello spicejet, i thank you whole heartedly for making me have the most memorable day. Well on a very serious note i hate your staff.

So i was "supposed to be" travelling from bengaluru to kolkata (Blr to ccu) on spicejet sg-657 where my departure was 10:40 am
So apparently i was on time for reporting. As per the flight policy reporting time is 45 mins prior departure. And as per my flight timing my departure...

Sir/Madam,
I and my wife travelled from Delhi to Pune., on 21/4/18, by flight no.SG8938, PNR NO.L5Y8MI.
The lady staff and the Gentleman on the counter, practically coaxed me, repeatedly, to pay Rs.1000/- for Premium seats, with meals served on board. I repeatedly refused but the lady staff on counter, said no no I am issuing the boarding pass and you have to pay Rs.1000/-, for premium seats as well we will get gree meals....

Hi this is shruthi i got an email through timesjob for air ticketing and accepted that offer and there was 2 rounds of interview 1st was aptitude test and hr round. After that they told me to pay 5500/- for getting the offer letter and that would be refunded. After few days 7500/- and the 10500/- i have paid all the money to them and now they r not picking my call. Please help me with this....

Apr14th sg-104, spice jet from maa - del i booked 5tickets all 5tickets are full fared, i collect my boarding pass (S) in that i got different number of 5 seat numbers in the boarding pass, but i entered into the aircraft they allot me only 4seats 3adults 2childrens i carried my 1children on my lap upto delhi, i searched for the seat inside the aircraft but there is no vacant how is it possible, i'm the regular traveller but this is the first...

Service of spicejet is totally useless, my flight, kolkata to bagdogra (Sg 3287) supposed to be fly at 11:05 am but it is utterly late each time the spicejet service is increasing the flight delayed time by one hour. We only buy air ticket to reach our destination sooner..
And the worst case spice jet is not also informing about the delayed schedule of the flight to the customers.....

I have booked a ticket for spicejet through makemytrip. The mistake i did is entering a wrong date. When i came to know it on seeing the e-ticket (After 5 minutes) i tried to cancel the ticket and shocked to see the refund amount. Total amount is 3500 and refund is 0. How could the service charge be the same as the ticket amount? I would say this as a day robbering......

I had booked tickets for my parents on 30th of november from bagdogra to delhi. However there was a death in my family of my grandfather due to which they were not able to refund. I send the death certificate of my grandfather with the same document full refund was given by the other airlines. However the policies are so weird they kept on asking me the relation id proof. The customer service team does not know how to speak with the customers...

Mine was corporate booking which by default has meal included and provides options to choose from onboard menu.. I chose from the available hotmeal options and prebooked my meal..! When i was trying to check in, all the seats were paid seats only middle ones were free, so i decided to go with spicemax option.. It asked me my meal choice but did not let me book anything except veg/non-veg..! When i called customer care about this, they said...

This is a complain regarding your ground staff at patna airtport her name is jyoti kumar singh, highly unprofessional and not knowing any rules i was carrying a liquid edible food and i have always done that before as well.
The security checked and said if the flight attendant is fine he’ll allow me to take that and she said the same for the security guy if he allows. If you guys don’t know the rules well don’t say thing to the...

My flight was at 21:15 (Sg 424)... On that day i have reported to counter at 20:30, but they have not provided any support.
I think if they want they could help me at that time to board, because they were having 45 minutes to depart...
I want refund for my tickets and also wants that company should help their passenger (As your flights are getting delayed, in the same due to some unexpected reasons people may come late, if it...

I booked the spicejet flight sg 3466 for my parents from coimbatore to bangalore for travel date 11 apr 2018 departing at 12:40pm with pnr ibfmvt.

Midway the flight experienced fire issues and smoke was filled.in 15-20mins they did emergency landing at bangalore airport far away from help. Help reached after 5-10mins in which the passengers where asked to jump through emergency exit.

Now i ll list down the complaints:br...

Today i traveled with my family, specially with my infant baby which i had taken her to see doctor in mumbai, from goa to mumbai also i traveled by spice jet, but mumbai to goa was pathetic flight i ever traveled,
1- 1st of all flight was delayed from 11:30am to 3pm and i been not informed, no sms no phone calls and when i reached at airport through rush hour lady at the counter tells me flight is delayed so i have to take care of...

The food we ordered 3 months prior to departure was showing subway in the sandwiches, but now u have changed the menu, i liked subway otherwise i would have chosen something else, the wrap u served was a # today and i just realised that i wasted my money on it and moreover i consider it a cheat or deception as while booking i requested for a subway and a corn sandwich so u should have availability for that as it was already booked meal, i...

They served me a non veg meal and i got a steel scrubber thread in the non veg patty. Have complaint it to the lady attendant she told me to wait as she will click the photograph for the same to escalate further. Waited for almost half an hour without starting the meal she did not turned up. Thereafter other 2 lady attendant came with the garbage bag to clear the food. I have given her to throw it in the garbage. But no one responded to the...

To

Mr pradeep shah
Dgm customer relations

Let's start with unfolding the complete story here ruchi kharb, as i was travelling on the pnr gyqg6d and i am disappointed that you have failed to show appropriate care and concern to rectify the damage caused to me.in a most heartless manner, spice jet hides behind a nonexistent policy disclaimer. Your baggage disclaimer is clearly supportive of my claim since...

We are travelling from mumbai to hyderabad by flightsg703 at 22:45. As we boarded the flight on time but after they started on the runway they came to know that there is some technical issues so they told us it will take some 10 to 15 min they are fixing and almost after 45 minutes, when we asked that how much time they will take more then they informed us that it will take more 10 to 15 minutes till then they was no one informing anything...

As we carry an infant we get an extra 7kgs baggage. I have a question that how are we supposed to carry to 7kgs hand baggage and an infant?? Think over it before you put in such rules.. You should make it easier for us to travel. Here why don't u do it in such a way that 7+7 =14kgs and we can check in at the counter.. Then we have an handbag and the baby to carry.. This is how it should have been.. You team "spice jet" is making the trip...

Hi
I was flying with my family to port Blair from Delhi last month
At the time of check in spice jet people took our luggage before giving us our boarding pass without scanning it
Further they checked our handbags
Just before the boarding these people told us that they are disposing my power bank which was in my luggage as it was not allowed to. They told us that it is written at the handbag checking counter that...

Hi sir/Madam
This is JAYANTH from hyderabad i received a mail i am selected online process of spice jet so pay amount like that they are blamming like this so many unemploy people also paying money for this type of fraud mails so please kindly take necessary legal action about that issue
Thank u sir/ madam
Yours faithfully
JAYANTH
[protected]...

Hi,

I had booked spice jet flight from pune to srinagar for 29th april 2018 (Pnr (Pnr-g67n6c).

Today suddenly i have got email from spice jet that your flight has been cancelled & now you can reschedule your flight or get full refund because introduction of our new summer schedule at spice jet.

This seems to be your internal policy & why should i suffer because your policy change?
br...