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SpiceJet Complaints & Reviews

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Last updated Apr 15, 2024
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SpiceJet reviews & complaints page 97

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Address:3977

We have tickets booked from del to kerala for 20 sep and return. Spicejet is denying changing the ticket to different destination and also not arranging to refund the ticket. As per the current situation it is not possible to visit kerala as a tourist for few months due to so many issues. Airline is not cooperating at all. We are coming from australia. Please help us by getting our money refunded asap. My email [protected]@hotmail.com...
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Address:Gurgaon, Haryana

On 28th august, 2018 i was travelling from delhi to ahmedabad in spice jet (Flight no sg8913; boarding time 05:50 hrs, gate no 20) my seat number was 12 d and my husband virender's seat was 12 e. After landing on ahmedabad airport while collecting my luggage i noticed that the lock of my trolly bag was tempered and the chains were open. On opening my bag i learnt that 1500 rupees cash was stolen from my purse and one ladies suit of rupees...
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Address:781001

Sir i was traveling on raksha bandhan eve that is on 25/08/18 from surat to guwahati via kolkatta my name is ameet harlalka age 42 male sir it so happened that as i was traveling on raksha bandhan eve i was carrying some sweets abt 4 kilos at hand baggage and on weighing that was the extra baggage so i requested the personnel at the check in counter to be liberal and please allow the sweets to be carried without any extra charges sir i even...
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Deepak Aggarwal 79
from Agra, Uttar Pradesh
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luggage damaged, strange behaviour!!

I flew mumbai to hubli, pnr - p7dkms, the crew damages my checked in bag, photos taken and complaint registered.. A business traveller suffered with the carelessness o[censored]nethical behaviour at the spot and now after lot of follow ups with the office, there is no resolution to compensate for my expensive bag.. They say its not in the policy, then who governs the wrong doing of your team. This is highly ridiculous on part of spicejet to manage...
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A
Arshiya Paul
from Kolkata, West Bengal
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web check-in

Address:700110

While i was trying to book my seats during web check-in, i found out that all seats except few middle seats are chargeable.
On calling the customer care representative, she informed that in the airport, we will be allotted seats but now if she helps us in doing bookings, it will be chargeable.
My questions are as follows:
1- is the webcheckin done for business or for faster and hassle-free boarding?
2 - when i...
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S
Sanchitaharshe
from Noida, Uttar Pradesh
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denial of refund

Dear Sir/Madam,
I have booked ticket from delhi to dehradun with SpiceJet airlines by ease my trip for 20/09/2018 (PNR - YBU16T).
Unfortunately, my ticket for same journey was simultaneously booked by my friend (co traveller) by mistake.(PNR- T6PHPV) on same flight.
Now I have two tickets for me on same flight. As i m travelling on same flight, and the mistake is genuine I requested to cancel my ticket having PNR...
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S
Sunita Maity
from Mumbai, Maharashtra
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luggage bag was broken

My luggage bag's chain with lock was broken and was missing.
My travel date was 10.08.2018 from mumbai to kolkata. Pnr re1tmn... Flight no. Sg 487
It was very disappointing to see how baggage are handled. Now i m worried for my return journey as i have few breakable goods with me to carry. I request you kind intervention to solve this issue and improve the baggage handling quality....
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P
Pankaj78
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unethical sales practices

I booked a flight through MakeMyTrip app for 9 people. Later got calls from Spicejet that company is giving me an offer to book seat, priority check in, meals, easy bag claim by paying 10044/-. No promotion discount informed. Later on follow up, company says that the discount was already given through MMT app. So why did the company call me up again and asked me to pay again for some service they had supposedly already given me via MMT portal!...
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Y
Yeshwanth Bala
from Silchar, Assam
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my complaint number 01614313.

Address:Tirunelveli, Tamil Nadu, 627009

My spicejet complaint number 01614313. Below shown is my flight sg3214 ticket as per your document. At around 12pm when i enquired to your officer in ticketcounter that, is flight is canceled? They saw my ticket in computer & took the printout and said yes sir your flight is canceled. I requested them for an ' move on flight' on the next day. They stamped a ' seal and wrote move flight ' at the top of the ticket and they told me to wait for...
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I
ITL
from Visakhapatnam, Andhra Pradesh
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unsatisfactory services on spicejet airlines

Address:530020
Website:www.consumercomplaints.in/new_complaint

We booked flight ticket in Spice Jet Airlines bearing PNR No. J4GNML on passenger name Mr. Rajesh Grandhi at 1740 hrs. today dated 09.08.2018, Flight departure time is at 7:50 pm, But unfortunately the said passenger program has been changed to tomorrow. Then immediately I called customer care [protected] and I requested them to change the schedule to next day based on the present booked ticket price of 17, 282/- and we are ready bare the...
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A
Atul shandilya
from Korba, Chhattisgarh
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complaining about selection letter for a job

Address:Gurgaon, Haryana
Website:Global service solution

I recieved a mail from [protected]@solution4u.com subjected as "INFO - Call Letter ( SPICEJET AIRWAYS _ Hiring @ Urge nt )" and it has this call letter attached.
I was paid 2500 rupee for a process
When I called at this number for verification he was in hurry while talking. He does not even talked completely, he said please read the call letter and call me back. I asked me to send the Candidate's Group code number(which...
+3 photos
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A
Atul shandilya
from Korba, Chhattisgarh
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complaining about selection letter for a job

I also received a massage in a blog subjected as "info - call letter (Spicejet airways _ hiring @ urge nt)" and it has this call letter attached.

When i called at this number for verification he was in hurry while talking. He does not even talked completely, he said please read the call letter and call me back. I asked me to send the candidate's group code number (Which is mentioned in the call letter along with the permanent...
+2 photos
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E
Ez30
from Pune, Maharashtra
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domestic airline

Address:Pune, Maharashtra, 411040

Good way to fleece money with high cancellation charges.
I booked a flight from goa to bombay for a morning flight in error. The cancellation charges are pretty high which is 1000+ per passenger.
I am informed the rates remain the same till 2 hours before the departure, which is unreasonable, there should be some variation in refund for cancelling in advance, as anybody can make an error while booking.
I am given the...
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D
Deepak Thopate
from Panaji, Goa
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baggage charge and transfer

Flight pnr - eb6gpt
3 bags are torn in transit
My tripod is broken in 2 pieces and bent as well.
I was charged for all the luggage and even after the fragile tags bags are torn.
There were too many last minute changes, crew did not allow me to the the tripod in carry on luggage but even after tagging fragile it's broken.
Pathetic service provider....
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R
Ritika1236
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lost baggage

Address:143001
Website:www.spicejet.com

My father travelled from spice jet flight from dubai to amritsar on 17.06.2018 by sg 56 from terminal 1 of dubai intl airport. He had three bags with him but at the arrivals he got only two bags. The complaint was registered there and then at the amritsar airport. As per spice jet.. The third bag is not in their system.. Ie they failed to check it in and have finally declared it lost... All this without offering an acceptable solution....
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E
esser
from Kolkata, West Bengal
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spelling & gender mistake of travelers

Address:Kolkata, West Bengal, 700075

Good day sir/madam,

Pls note, we total nine of a group booked a ticket of your esteemed flight from kolkata to port blair & back to kolkata on the dated of 16 march 2019 & back on the dated of 23 march 2019. By printing mistake two of our group members name & gender has been wrongly appeared. The name & gender has been appeared like... Serial number

1) altap sekh instead of altup (It will be altup)
br...
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Address:Pune, Maharashtra, 411014

Hi,

To whom so ever this may concern ..

I am requesting for full refund for the ticket from Spice jet since I have cancelled it because the name of the passenger was entered incorrectly by mistake. It was Jitender Nath but I entered Jitender Verma bu mistake. This is very improper to not keep any provision for correction of name for genuine customers and passenger has to pay for it.

I have cancelled...
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D
dinu_sikar2000
from Jaipur, Rajasthan
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weighing machine not weighing properly showing extra 5kg

Today i am traveling jaipur to guwahati at the counter no 15 of spice jet they told me that my hand bag weight is 11 kg i have told that no sir there is only 6 kg they denied after that i have personally checked in weight mechine there was found 6.05 kg i have registered a complain in t. M offfice complain no is 111 my pnr no. Yde5jq flight no 3410755

Dinesh sharma
[protected]...
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N
niravratia
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additional baggage charge

Website:www.spicejet.com/AirTravelBaggageFaq.aspx

I boarded this flight on Sunday 22nd July from Mumbai. Since I was an international transfer, based on your policy (http://www.spicejet.com/AirTravelBaggageFaq.aspx) which states '2.Passenger travelling on SpiceJet domestic Sector and having connection on another airline to/from an international destination, are allowed Free Baggage Allowance of 15 Kgs per passenger per flight. (W.e.f 4th Nov, 2014)'. The woman at the counter, however made...
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J
jatin grover
from Delhi, Delhi
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flight sg - 438 cancelled all of a sudden

Website:spicejet.com

I made a booking in jan, 2018 for my trip in august. Tickets were booked for sg-438 15th aug, 2018 from mumbai to amritsar.

It was cancelled all of a sudden without providing a proper reasoning and no other option was given for mumbai to amritsar route.

I had to opt for full refund and book another flight, i was not reimbursed complete cost of mine of new flight and i was only given a voucher of rs. 1000 each...
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