SpiceJet Complaints & Reviews

Spicejet flight 1602 from rajahmundry to hyderabad on march 5, 2018 was a safety hazard. The crew/staff did not make announcement about upcoming landing. They also did not remove left over food containers etc. Nor did they warn passengers to lift the food trays up. There was no announcement before landing to fasten seat belts. There was no announcement at the beginning of the flight about "no smoking."
Liquids spilled at the time of...

I opted the spice max service. My bag was completely damaged once i got. I raised the issues at that only but i didnt get any reply from spicejet side from saturday onwards and i will fed up with service u charge extra and not give any help to passengers.

Complain number :57923
Name anup joshi
[protected]

I have attached the documents....

Respected sir/madam
I along with my family were travelling from delhi to srinagar on 26th of feb in flight no. Sg937 and pnr no. Jeepwk. When i received my luggage one of my travelling bag was totally damaged we informed one of your spicejet staff member regarding the incident he took the photographs and tolds we will get the call but till now we didn't get any response. On 3rd march i talk to customcare and he gave me your email...

Flying from kolkata in sg 264, i was shocked to be asked extra rs. 1000/- as handling charges. My wife being a performing artist and we fly across a number of airlines (Incl spicejet, from varanasi in month of feb 18) and cities.

This is the first time we have been charged. This is clearly a discriminatory action against musicians and artists. Even after charging, airlines absolves themselves of any damages, etc.
br...

We have booked an air ticket for mum-patna route on[protected] thru online (2 adults, 1 infant) for rs.13320/-. On travel day (03.03.2018) while we reached airport counter they informed that infant had passed 2 years and 3 months, so he need a full ticket. For that ticket they charged rs.12500/-. So this is very unfair by these flight companies acting towards customers. They charged this much huge amount for a 2 years and 3 months old child...

I am totally disappointed with the staff of spicejet at surat airport, As per the pnr no-AYRQ5Q, Flight was on 20.15 on 2nd March18 & due to huge traffic jam in surat city, my son & my wife reached at airport by 19.30 hrs. & still was there on airport but airport staff was not in mood to get them board on flight SG-824 ( Surat to DELHI). I request to authority to take action against the staff .
i am so disappointed i will never book...

Hello,
I’m ubaid i want to say that i book the flight under prn#p832rp., my flight timing was 10:45 and i was before 1 hour there and when i reach to front disk. The representative don’t allow me to go, and she me to different places regards this..
I ask her that i was in que at 10 o clock she said boding is closed. Now i need refund
Revert me on the same mail[ [protected]@gmail.com} as soon as possible other...

I had left my bag in the airport which i got back but few things were missing my box of chocolates and when i asked them they told they don’t keep ‘food’ items more than 24he’s. But i did not know that sleepers also get stale and they took them off.
Basically the things the liked they took off and kept it the rest they gave it to me. Is this how you protect or train your staff to handle it with other people’s things...

Below are my flight details for which i was carrying handbag and laptop total of 11kg. I was being charged 1200 rs for 4 kg extra baggage, which is wrong.
I tried to explain the spicejet person that i am carrying laptop and it's accessories in the same baggage as of the hand bag for which simply 7 kg for hand bag and around 4 kg of laptop bag would weigh... But there was nothing she was ready to listen and understand...
br...

Respected sir,
I am s. Venkatarao
My uncle is suffering from paralysis and undergoing treatment at keral ina private hospital. I have to stay along with him for 3 days from 24th march to 26 th march..

But i have wrongly booked return journey ticket from cochin to hyd for 26-2-18 instead of 26-3-18.

Hence i request that my ticket may be changed from 26-2-18 to 26-3-18 (Or even 27-3-18 any time)br...

Sg 473 flying from delhi to surat has been delayed due to tyre getting punctured? Are they even serious about it? Flight maintenance has to be check before 3-4 hours of departure. Passengers who are traveling do have their important work to catch up and everything scheduled unlike you people. There are other round trips too that they have to catch up. It is very unethical from the spicejet. Zero customer value. It’s not first time somehow...

I had a spice jet flight today from pune to bangalore the flight time was at 6:00 am i had reached airport around 5:30. I am totally aware of the reporting time, but there was a genuine reason for the delay. Still there were 30 min for flight to take off. I tried my best, requested so many times to the staff member but they don't even tried to help me, they directly denied saying all is your fault. I dint really single call from the authorities...

Hi all, i booked a flight on 18/02/2018 @11:30 am (Pnr: ndy2gn) from hyd to vij. Flight was supposed to leave at 13:05 pm. I reached airport at 12:25 waiting in line to check-in, my turn came by 12:30pm and was told i was late to airport. I told i have got still 35 minutes of time but still was not allowed and was told that flight was rescheduled at 12:50pm. When i asked they didn't respond to me properly, even via mail they just replied...

Had an horrrific experience while travelling from surat to kolkata today... Flight#sg 877... The ground staff are poorly trained and misbehaved... And extremely unprofessional... Pathetic management... It looks like a bunch of interns with no clue what to do are trying to run the place hence the frustation and worst part is they take their frustation out on the passengers with no respect to senior citizens also... Pathetically trained staff......

I travelled from surat to delhi through spice jet sg428 on 19 Feb 2018 ..and on arrival I got my bag broken which happen due to badly treated by spice jet staff with my bag.due to it even I can't hold it proper .that was a really bad experience with spice jet ..how could I refer spice jet to any one if this kind of things happening .its really bad .spice jet charged high like standard service but treated like poor low class service...

Name: sarbani chakraborty
Pnr: c7g7yp, eticket no: c7g7yp, date of travel: 15th feb, kolkata - bangalore. Ph no: [protected]
I had my most pathetic, horrible travel experience ever in my life today.
Being a hospitality professional i haven't ever imagined that behaviour of the check-in staff could be so inhuman & unprofessional. They made me feel like i did a big crime that i have chosen spicejet to travel. They forced...

Flight sg 84 15th feb 2018 boardibg pass n9e4qz seat 24a.

The air hostess named mousmi did major mishanding of my fragile bag by pushing bags in the empty space near my bag in the cabbin. The way she was trying to fit the luggage was very rough and i warned her to stop the same as my bag had fragile items. The flight is about to start. Once i get down i will check if something is broken or damaged for which i will file claim...

Pnr-eehl3u, trip id:[protected], ticket no-eehl3u, flight: spicejet sg3219 ccu-ixs traveller: debabrata das (Seat no. 20a).
Complaint detail: while approached to counter no.5 (About 1100hrs) for issue of boarding pass, the gentleman there (Counter-5) measured my luggage and then my hand baggage. My hand baggage weighs more then permitted limit. The counter man opened the seal of x-rayed luggage and made me bound to put the excess...

I received this fake job offer letter asking to deposit 9950 to get interview in spicejet. After i deposited the said amount i received a call next day, the person told me that i will receive a cal from thir hr head for telephonic interview and after 15 mins that hr person called me asked me about my family my qualifications and where would ilike to work. He told me that there will be a training period of three months and i have to sign a...

My Baggage got delayed and damaged PNR -AG6TSR
I travelled from Dallas to Dubai with Emirates and next connecting flight from Dubai to Pune with Spice Jet. This connection is offered by Emirates to me.
When I reached Pune on 4th Feb I got to know that my baggage is delayed because of some reasons.
When I booked PIR with Spicejet in Pune office. they were not ready to accept even the baggage claim. after lot of followup...