SpiceJet Complaints & Reviews

spice air ticket — spice air ticket

This is in connection with the complain lodged by miss Tenzing Palzom regarding deduction of airfare without issuance of air ticket for flight SG 321 from Chenna to Bagdogra on 20.12.09. The confirmation code to her mai was 01144. In this regard, it is requested that the reply sent to her may also be sent to me since we are miles apart and i want to follow up the matter.
Thanks!

good complaint

non booked amount deducted

I booked flight from bengaluru to jammu on 4-3-15 for the dt 6-3-15 an amount of rs 7236 deducted from my idbi account but flight not booked. Please refund amount

Ticket amount not refunded

cancelled two tickets one 23rd April 2014 same day within 2 hrs and full amount of the ticket was supposed to be refunded still the amount is not refunded and 2nd on 17th July still the remaining amount not refunded.

I haven't travelled by spicejet. I booked my first ticket a few days back but I had to cancel my programme. But I cannot cancel my ticket in the real sense. Apart from the fact that they will deduct 750 from the fare the balance will also be not refunded but kept with them that too for only one year. They must be making good profit through these 'transactions'.

I have wrongly booked ticket from Delhi to Bombay on 9th.oct 2010 but i was immediate cancelled the ticket and they gave Reservation number A59ZBC booking dt 7.10.2010.
My ticket reservation number is D5JEAF

In this regard I have sent so many mails. But till date they do not reply the status.
my e mail id is [protected]@yahoo.com. I want my money to be reufnded.

Kindly look into the matter and arrange to refund the money

Kind Attn :- dear Customer relation Officer

sir/madam,
I booked a ticket on 24th dec 09 from Jaipur to Ahmedabad by SG 807 through my VISA CARD (ICICI DEBIT CARD ) NO-[protected] Saving Account no[protected].
My tickets could not booked properly, your net did not reflect PNR or any Ref. no and My Bank debited Rs. 9599.00 to credit in your as per details bil/[protected]/9599.00/SPICEJET_MIC191 dated 24/12/09.
My booking details of passenger name- Sunil k rastogi, Dolly Rastogi, Eshitaa Rastogi & Infant Madhav.Phone no given are [protected] & [protected]
date of jorney booked 27/12/09.
you are highly requested to refund my amount ASAP.

THANKS WITH REGARDS.
SUNIL K RASTOGI
GRASIM CEMENT LTD.
JAIPUR
[protected]

Dear Customer relation Officer
I booked a ticket on 2nd january 2010 from Guwahati to Bangalore by SG 529 through my debit card of SBI for the departure date 25/01/2010 but I have not received yet the e-ticket where the amount payable for the ticket has already been debited from my account.The details are given below:-

Name of the passenger:- Miss Bonaliza Basumatary.
Booking date :-02/01/2010
Departure date :- 25/01/2010.
Amout :-Rs.5729/-
Flight no. :- SG 529
Name of the Booking Agency:- Makemytrip.com.
I therefore highly requested you to look into the matter and kindly to arrange to provide me the ticket.
Thanks with regards
Phutial Basumatary
Udalguri, Assam
[protected]

You mean to say, SBI is offering 50% discount on tickets if booked on SBI cards.
I wouldn't losing my privacy to get this kind of discount.

I had travelled by spice jet (SG-324) on 18/04/2009 from kolkata to chennai l had brought three suitcases for my travel, out of which the handle of two suitcases were broken while receiving at chennai airport I had also registered acomplaint at spice jet office at chennai bearing no.OUUMBN. the broken handles of the suitcases were also inspected by your staff. Subsequently many telephone calls were made to your officials and thay had promised to send me a cheqe for Rs.500/-.But so for i have not received any cheqe from your office.till date

A waiting for a favourable reply from your side

Regards
k.tamilselvan
Condition Monitiring Section
ST&HD/FRTG
IGCAR, KALPAKKAM-603102
cell:[protected]
ph no:27480500, Extn:22615/22618
[protected]@igcar.gov.in
[protected]@yahoo.co.in

I agree with you totally. And I think if there is ever a flight taking off, they put in passengers who are willing to fly with them last minute and pocketing the huge cash they get from such passengers and for the ones that are booked to fly, they are denying them their right to board the flight by giving some excuses or the other and calling it "NO SHOW" even though the passenger is there at the check in counter well before time. These flights has a history of delays and cancellations and despite having this great reputation, they have the audicity to tell passengers they are late and call it "NO SHOW". That no show suits SPICEJET VERY WELL as it is always 'NO SHOW' no matter which time of the year it is, which time of the day it is, from which part of the world it is!

I only wish I had read this comment before I booked on Spicejet. I shall never again fly Spicejet. They are so customer unfriendly that it isn't funny. My wife and I completely agree that Spicejet is the worst possible airline imaginable. Let me tell you about our nightmare.

We had booked on SG528 from Bangalore to Kolkata on 1 May 2009. While booking on the Net there was an option to pay for our breakfast in advance and we chose this option requesting for one veg and one non-veg sandwich.

We assumed the sandwiches would come shortly after take off. The flight took off and after a little while I realised that the air hostesses had passed us by without bothering to serve us the sandwiches we had ordered and paid for. When my wife called her the air hostess coolly told us that all the sandwiches were sold. There was just one veg sandwich left and even that had been sold to some other passenger. My wife pointed out that we had already paid for the breakfast and that one veg sandwich should be served to her. Having extracted this we then asked the airhostess for the nonveg sandwich. She said they were out of nonveg sandwiches. We asked her how they could be "out of " nonveg sandwiches when the passengers who had paid for them had not yet been served. She had no answer to this. We then asked her to give us in writing that they had not been able to serve us the nonveg sandwich for which we had paid in advance. She said she would not give this in writing. We cried ourselves hoarse but to no avail. A little while later she brought a gentleman who we learnt was the First Officer. This gentleman turned out to be no better. He would not give us in writing that Spicejet had not carried enough sandwiches to serve even the passengers who had already paid for them. Seeing that we would have no proof in case we complained about this my wife decided to record the conversation with the First Officer and the air hostess. The First Officer showed his true Spicejet colours and said that the police would meet us at Kolkata airport.

Shock of shocks the police did meet us at the airport and in a Kafkaesque scene we were made to listen to the European Captain lecturing us on how we should not have disrupted the flight and that it was a serious matter.. No apologies whatsoever for their mistake of not serving the passengers who had paid first. Not a word about why the airhostess could not give us in writing that they were not able to serve us the breakfast which we had paid for.

This is the last time we are flying Spicejet.

SPICE JET PLANE MAY BE GOOD BUT ITS POLICY AND AGENTS ARE BIG CROOK. I have been cheated by spice jet stating late. There was other 9 passengers who faced the same problem. This happen on 5th december 2010 flight from kathmandu to delhi. I asked spice jet agent if our ticket is sold or we are not registered, they deny to show the board list too and advised us to claim re-fund where we bought ticket. but to my surprise when we claim in office at zenith travel they politely reject to refund whole amount including taxes. This company have website but do not have contact address, phone, email. http://www.zenithtravels.biz/contactus.php So all I want to tell people to be careful of this kind of trouble.
Zenith Travels (P) Ltd
Yo-Yakkha Travels & tours (P) Ltd
Zenith Holidays
Zenith Progressive (P) Ltd

Non receipt of refund

I have cancelled air ticket PNR No. U6QJQC from Guwahatin to Delhi on 02 Jun 2016 but refund has not been credited in my account

Delhi airport is full of such scamsters... given that it is the center of indian politics

Spice Jet — Non return of refund

I had purchased, a ticket for my family members (3 ), on-line from Chennai to Hyderabad . Due to change in the program, I had to cancel in advance the ticket and the same is done with their airport office . They gave me a refund coupon for around 60% of fare and asked me to avil the benefit, during next travel. But when I approached for refund or plan for my next trip, they put me in surprise telling that the period is expired and am not entitled for any refund. They never intimated this to me . Atleast in refund voucher they should have mentioned the expiry date . How Can I get the benefit now. Iam totally shaken by this, as Iam loosing almost Rs 6500/-( total ticket value) on account of not trvelling . Can some body help me in getting either refund or Travel voucher for next journey.

case no. SG[protected]

book date:- 13 july, 2009
confirmation number XZFTAP
tuesday 21 july, 2009 flight SG 224, depat delhi at 12:20 hrs and arrive in srinagar at 13:50 hrs..
MYSELF DEFENCE OFFICER...
I WILL TAKE ACTION AGAINST YOU...
due to emergency, ticket was cancelled on 18july, 2009
but i could not get refund till now..
after friday i will take action against your delay ..
and i letter hasbeen issuing to the court for your delay and also against my compensation also

Indian Airlines — Flight missed due to Indian Airlines Staff and ticket cost not refunded

I am S MANIVANNAN, Jt.General Manager in Engine Factory Avadi, Min. of Defence and I am a frequent traveller in Indian Airlines. I would like to register the harrasment done to me at Mumbai airport as mentioned below
I travelled from Mumbai to Chennai by IC 970 on 13.10.2007 departure at 1315 hrs. Before boarding the air craft the person who used to collect the counter foil of the boarding pass demanded the e-ticket.
The reason for the demanding the e-ticket is not understood and he neither mentioned the exact resans for the demand.
If so he should have collected ticket from all the passengers including me, why so in difference he did to me making me embarassment in front of all other passengers since because I am handicapped. I was detained outside the aircraft for 10-15 minutes. this made be more embarrasment. reply to me immediately for the reasons. If not I will travel by any other aircraft other than Indian.

Go Airlines (India) P.Ltd. — Booked (3 months back) Flight cancellation before 7 days of travelling

Dear sir/ Madam,
This is to inform you that we had booked the 7 air tickets for Delhi -Bangalore in Go Airlines 3 months before for holidays season and our all travel schedules for this journeywas according to this travel, as booking of hotel and other journey booking ticklets etc. Now we have got the message that the flight has been cancelled so we can take our refund. But we have no other way to get any other flight or railway reservation as all are full now and showing waiting list. Flights are at very higher rates so could not afford.
Kindly endorse a complaint against Go Airlies (India) P. Ltd. for all these losses and emotional sadback of our children for disturbing all our holiday plans. At least we should get claim of financial compensation for all these losses made by GO Airlines.
I shall be very grateful to you if you would kindly take some necessary action for that.
Thanking you & best regards,
Sincerely yours
Mr. A.K.Tiwari

Spice Jet Flight (Hyd-Delhi) — Flight cancellation & refund issues

Dear Sir,
Cancellation of Spice jet evening flight Hyd-Delhi of 27.6.2008-
On website- "http://www.spicejet.com/feedback.asp " EVEN ON SEVERAL TRIAL, THIS PAGE DID NOT WORK !
1. It is undeniable that we faced trouble when you cancelled the flight of Hyderabad - Delhi (Eve. flight of around 21.00) without giving any reason for cancelling and jst prev. evening of the journey. That too when I have booked round trip from you for same day travel -ongoing journey Delhi to hyderabad in the morning and return in the evening. We got very little time to rework on our stay and the journey.

2. While we contcatedspicejet customer service no. on the way out-only sonultion was refund of return fare. and we opted for that, now in that call around 17.30 made on June 26th 2008, their representative 'Mr. Prakash' took our call. Mr. Prakash very conveniently asked for 'cvv number of my credit card where he had to refund. Now I want to know why did he ask my 'CVV NUMBER'? what was the need to know that when you are to refund my amount?
Please provide valid responses on above two points asap,
-An unsatisfied customer.

Spice Jet — Flight prepone No information

Dear all

I am praveen kumar, My Confirmation Number: ZGUECD, My flight "Flight SG 108 " departure timing from coimbatore is 21.40 hrs (22/07/2008).

while i was travelling towards airport for depature, By 20:45hrs i got a call from coimbatore spice jet office saying as flight was pre-poned to 21:15 hrs.They are asking me to come with in 10 minutes or not i will miss the flight.They are informing me at the neck of the moment. By that time it highly impossible to reach aiport with in 10 minutes. I asked the spice jet team to give half an hour ., they said it was not possible.

I never received the SMS alert as flight was preponed.
I called to customer care stating the situation as i never received the SMS alert, for that they told that they will check and put me on hold for a long time and no reply from them.

spice jet custome care also can check out whether SMS is generated to my mobile [protected]. So i request you to investigate and help me out in Re-funding the amount spend for ticket and compensation for the in convienence caused to My schedule.

Regards
Praveen

Spicejet ticket — Doubtful information provided at counter

I booked the ticket for SG- 527 (Kolkata- Bangalore) for tuesday(23.12.08) afternoon (My pnr YWNRCC). I paid Rs 12248/- for two person. Due to trafic congestion i missed the flight. When i asked for rescheduling the flight for the next day (24.12.08, same timing) at the reservation counter the person (who was there on behalf of spicejet) told me that, i had to pay EXTRA
approx Rs 11000/- per person. I repeatedly asked to check that but it seems he was not taking care of my query. I was doubtfull and did not reschedule.Later i checked from internet that this was absurd ( the online booking websites was showing approx Rs 7500/- per person for a fresh booking, for SG 527 date 24.12.08). Since i already paid Rs 12248/- for two person,
it was inconvincible to pay another approx Rs 11000/- PER PERSON. Even if the fair was Rs 11000/- per person on that day (24.12.08) it makes no sense. I came wednessday at the due counter, and the reservation person also could not clarify about this huge extra fair. If i was provided by right
information i could have reschedule the flight tuesday itself.

I tried calling spicejet customer care many times but nobody responded.

Yeah, I called that number almost a 20 times.. no one lifts it

No one attends the Customer Care phone.

Spice Jet Airlines — Unhelpful attitude of airline

I had booked return flt tkt from Mumbai-Hyderabad-Mumbai in the first week of Jan. After reaching Hyderabad, I recd an urgent call from my employer and had to travel abroad from Hyderabad.

I cancelled my return tickte Hyderabad-Mumbai (PNR-YP14BE, 2 adults and one infant, 04th Jan morning flt) through internet (Spice Jet website). I recd a confirmation stating status of ticket as refund pending and showing refund amount. As I was sure that ticket has got cancelled and after returning I wated to rebook another ticket in Spice Jet and asked company to adjust refund amount in my new booking - Spice Jet is simply refusing saying that my ticket was not cancelled and they will not refud the money. Despite trying to contact their customer care, they have been very rude and not willing to help and co-operate.
I had sent them scanned copy of confirmation which I got after cancelling the ticket adn also tkt booking copy. Cancellation confirmation clearly shows refund amount and pending status. Spice Jet has simply said that cancellation process was not completed and they will not refund money or credit same for another booking.

This is very disgusting and unhelpful attitude of this airline and I feel to protect customers interest this airline should be made to realise that they need a more reasonable approach while dealing with customers grievanes to customers faith alive in them.

This is a very sad experience I had with Spice Jet and would recommend airline passengers to avoid Spice Jet as far as possible.

I wish to take up this case in higher forum and seek evryones advise on this matter.

I am travelling through Spice jet with an infant and want to get some important info regarding special assistance but these spicejet numbers are of no use as i have not received any response from any of the numbers. I tried for more than 20 times. I mailed to the email ID also but did not receive any response from there too.

Hi,

I recived mail from spicejet mailed-by promo.spicejet.com

Reply


Starting January 19, 2009 you're going to have a ball in the skies with SpiceJet Happy Hours. When you make a booking for 2 or more passengers in a single transaction, every 2nd passenger will fly free*. This offer is open till Tuesday, January 20, 2009. So log on to SpiceJet.com right now, as limited seats are available. Your days of flying solo are well and truly over...


so i wanted to know how much will be the total cost for 2 tickets

Right, I might have tried for more than 100 times but no response.

I had booked for spice jet for the flight departing at 06.50 on 29th Jan.2009. I got the information first saying it is preponed for 04.50 hrs, later saying that it is further preponed to 04.35 hrs and later got an sms saying that i have to report 2 hours earlier to the flight. I am staying far from Delhi, if they prepone like this it will be difficult catch the flight. I called the customer care and toll free number but could not get even after trying for two hours. I could not cancell and book someother flight also with out knowing the refund for this flight. Altogether my experience with spicejet is not good. I request an explanation and compensation on this.

gunasekaran

I had booked for spice jet for the flight departing at 06.50 on 29th Jan.2009. I got the information first saying it is preponed for 04.50 hrs, later saying that it is further preponed to 04.35 hrs and later got an sms saying that i have to report 2 hours earlier to the flight. I am staying far from Delhi, if they prepone like this it will be difficult catch the flight. I called the customer care and toll free number but could not get even after trying for two hours. I could not cancell and book someother flight also with out knowing the refund for this flight. Altogether my experience with spicejet is not good. I request an explanation and compensation on this.

Pls call immediately if I can get refund of the entire fare and tax. enable me to take someother flight

gunasekaran

I have been trying to call spicejet customer care for the past 2 days to enquire regarding the cancellation of the flight Flt SG 804 dtd 19 Feb from Chennai. The numbers [protected] and [protected] seem to be useless as the ring goes on and nobody is bothered to pick the call. Please provide any other feasible option or a reliable number to proceed further.

Spice Jet Airlines — yet to recieve refund for unsuccessful ticket booking through online

Last Thursday i saw an ad from Spicejet about happy hour flight booking valid from 4 - 6 March 2009. I tried to book ticket for a roung trip Bangalore-Delhi-Bangalore. I went through the entire process of booking and after paying the money i got the response saying that the seats i had chosen were already booked by some one else. I didn't want to continue so i exited the web page Hoping my money would be transfered back to my account. Friday i tried calling the customer care number because i hadn't got my money transfered back to my account yet. But that was in vain as the helpline were always busy. i hoped that the money would be transfered back in 3 days. till date the spicejet has not returned my money. i'm panic stricken as i have lost Rs. 10, 000 and don't know how to get back my money.
this is the first time i have ever booked a flight online. can someone please tell me how i can get my money back? is there any help centres in bangalore?

thank you
Suresh

I completely agree with the same. I faced exactly the same problem. I would take them to court and make sure that they are punished for the same.

Apart from this I would circulate email chain to make sure that this fraud is exposed.

Spice Jet Airlines — lost voter card

i lost my voter card. pls kindly tell me the procedure so i can apply for a fresh one

thanks
regards
raman

RESPECTED SIR
I KNK NAIR FROM JAMSHEDPUR (JHARKHAND) HAD BOOKED 2 TICKETS ON MONDAY DATED 13.04.09 FROM KOLKATTA TO CHENNAI I HAD PURCHASED THE TICKET BY ICICI DEBIT CARD THROUGH NET BANKING THE AMOUNT OF RS 10058/_ HAS BEEN DEDUCTED FROM MY ICICI BANK ACCOUNT NO[protected] BUT THEN ALSO THEN ALSO I DIDNT GOT ANY TICKET FROM SPICE JET THEN I CALLED TO SPICE JET CUSTOMER CARE THEN THEY TOLD ME THAT THE MONEY WILL BE DEBITED TO YOUR ACCOUNT WITHIN 2 DAYS AND THEY GAVE ME 1 REFERENCE NO (CR/33533/2009) BUT TODAY IS 15 .04.09 BUT MY MONEY IS NOT BEEN DEBITED IN MY ACCOUNT AND WHEN I CALLED TO SPICE JET CUSTOMER CARE THEY ARE NOT GIVING PROPER RESPONCE AND SAYING ME IT WILL TAKE MORETIME
I WOULD BE GREATFUL IF YOU KINDLY LOOK INTO THE MATTER SERIOUSLY AND RESTORE MY MONEY BACK TO MY ACCOUNT
THANKINGYOU K.N.K.NAIR

Kingfisher Airlines & Spice Jet Airways — mischief played and full refund not granted till date

WE HAVE PURCHASED A TICKET AS PER THE ATTACHMENT FROM KINGFISHER DUE TO LAST MINUTE CANCELLATION OF FLIGHT OF SPICE JET FOR HYDERABAD TO MUMBAI IN THE NAME OF PRADEEP RAUT AND ROBIN KIM. WE HAVE SHOWN OUR TICKET AT THE COUNTER AND ACQUIRED BOARDING PASS ON THE ABOVE MENTIONED TICKET . WHEN WE CLAIMED FOR REFUND AT THE SPICE JET THEY HAVE REPLIED AS FOLLOWS.

(With reference to the telephone conversation with Ms. Maria regarding the refund of spicejet ticket, passenger has been accommodated in kingfisher ticket number is[protected] /[protected] wherein the passenger is boarded the flight on this ticket details.

As the passenger has purchased the ticket at the airport for which there is attachment forwarded, the ticket status is showing as "OPEN". The passenger can claim the refund directly from the airport counter OF KINGFISHER. )

HERE THE QUESTION ARISES WHEN WE HAVE PURCHSED TICKET AND GIVEN THE SAME (i.e TICKET NOS.[protected] &[protected] AT THE CHECK IN COUNTER HOW THE KINGFISHER STAFF HAS ISSUED US A BOARDING PASS ON A DIFFRENT TICKET ( i.e[protected] /[protected] WHICH WAS NOT PRODUCED BY US AT ALL AT THE BOARDING COUNTER.
PLEASE LET US KNOW HOW YOUR STAFF HAS PLAYED A MISCHIEF WITH US IN CONNIVIENCE OF STAFF OF SPICE JET AT HYDERABAD AIRPORT.
WE HAVE PURCHASED TICKET AT 11TH HOUR FROM KINGFISHER COUNTER (PROOF ATTACHED) AND GIVEN THE SAME AT THE BOARDING COUNTER THEN HOW THE BOARDING PASSES IN YOUR RECORD SHOW DIFFERENT TICKET NOS.

NOW SINCE THERE IS DOUBLE BOOKING ONE BY SPICE JET AND ANOTHER BY US FOR THE SAME PAX WE WOULD REQUEST YOUR GOOD AUTHORITIES TO CANCEL OUR UNUSED TICKET NOS.[protected] &[protected] AND REFUND THE AMOUNT IN FULL WITHOUT ANY DEDUCTIONS AT THE EARLIEST .

HOPING A FAVORABLE REPLY FROM YOU AT THE EARLIEST.
EMAIL:[protected]@gmail.com [protected]@hotmail.com,

SIS — Book Tickets the Adult but got the Ticket child

Today 19/05/2009 I booked one Tatkal Ticket from Delhi to Ahmedabad dated 24/05/2009, I entered the age 56 but i took it 5 and Ticket converted into child Ticket. Since it is Tatkal Ticket therefore i can not able to cancel it. I need a favor from your side on urgent basis that is there any term to Update the Ticket or can i give the difference to TC for this Ticket during the Journey? Please give me solution as soon as possible.

Spice Jet — Multiple Pathetic service

1. Complaint no 34949 registered on 07 May 09. While flying from Mumbai to Kolkatta on 07 May 09, my baggage was inadvertantly sent to Bangalore.

Result- Unable to progress journey further on that day and lost benefit of Air travel.

2. Complaint no 36466 registered on 31 May 09. My 82- yr old father was travelling as a wheelchair passenger. Whilst I was requested to deplane, he was transported by escort. On arrival at the arrival lounge, we realised that he had received a laceration on his right hand forefinger as the same had been caught in the wheelchair whilst he was being transported.

I face the same problem with spice jet as it is being faced by KnK Nair.
I booked an e-airticket on spicejet website on 09/06/2009, for chennai
to hyderabad date 14/06/2009 dep:8:55AM arr:10:00AM. I made a direct
debit payment from icici bank account.An amount of 2379 rs has been
deducted. But I didnt see itenary or eticket after that.I tried
reaching customer care no. But could never reach for a long time.But my mobile bill is
simply wasted waiting for you to pick up. After I could reach they told me that the spicejet people will contact me in 2 days and gave me a ref no. CR/37620/2009. And for telling this they took a very long time keeping me in hold.
Please do some thing about this.
Thanks
Sundara raghavan

I have got my money back. So I would like to take my complaint above back.
Thanks
Sundararaghavan

Bloody awful!! This airlines should be debarred from flying by DGCA. Worst case of negligence I've heard. Thanks for informing. Will accord highest publicity

HI,
I HAVE NEVER SEEN AN ANY WORST RECRUITEMENT POLICY, IT HAPPENED TO ME ON 26JUN09 AT MAA, IT WAS INFORMED BY YOU THAT INTERVIEW TIME IS 1030. I WAS PRESENT THERE AT 1000, WAS WAITING TILL 1430, THEN SOME OF THE SG STAFFS COLLECTED MY CV, AND IN ANOTHER 5 MIN THEY CAME BACK AND TOLD AS WE WILL CALL U LATER,
I DONO YOUR CRITERIA OF SELECTION, ALL THE PPL CAME FROM SOME INSTITION WHERE GIVEN CHANCE, IF THIS IS THE CASE WHY YOU CALLED FOR INTERVIEW AND WASTED OUR TIME, NEARLY 50 CANDIDATES WHERE SENT BACK LIKE THIS, AND YOUR STAFFS RECOMMENDED PPL WHERE GIVEN PRIORITY,
AND I WAS GIVEN AN ANSWER BASED ON EXPERIENCE IT WAS DONE LIKE THAT, THAT MEANS THEY DIDN READ MY CV, AM NOT NEW TO AVIATION, I HAVE 1 YEAR EXP . FOR YOUR INTERVIEW I WASTED 6 HOURS,
MANAGEMENT PLS ENSURE IT DOESN HAPPEN TO ANYONE IN FUTURE,
THANKS

I need to know the status of my flight FLIGHT SG 217. Date of flight is 29th June.

Regards,

Nitin Dwivedi
[protected]

Dr.Sudheer — failure to deliver e-bill

From the time I have acquired this new postpaid connection (ph. no. [protected]) I have been having a horrid time in getting my e-bills. first of all the airtel staff screwed it up by entering my wrong e-mail id into their database. i came to know of this blunder only when i started receiving calls for non-payment of the bill amount. and whenever i called the so called helpline (which is so very HELPLESS), i received only one response 'Sir, we shall inform the concerned department'. till date i have lost count of the number of complaints made over the helpline and in person (i had to go thrice over to the head office), despite which there has been no response at all from the other side. i'm currently planning to terminate my connection. i request the other fellow customers to seriously consider an alternative option before choosing to take an airtel connection. this has been the worst of my experiences since i started using th cell phones !!!

Spice Jet Airlines — Cancelation of Flight

My Mubai to Delhi Fligt No SG#116
Dep Mubai tue, 7th July 19:55 Hrs
Arrival New Delhi Tue, 7th July 22:05 Hrs
Has been Cancelled by you.
What Alternate Flights are you offering
Thomas Mathai Mobile No [protected]

No one attends the Customer Care phone. Very poor support

.Dear Sir,
On 05/07/09 I had booked areturn air ticket from Bangalore to Delhi and back by Spice Jet through my SBI credit card .The following are the details.
Flightno. Date of Journey Airline PNR
SG216 11/07/09 TZYVDW
SG209 16/07/09 QZ89DV
As per SBI card information, I being a SBI card holder and having booked through my SBI card I am eligible for 15% discount.
Pl. let me know as to how you will arrange for the refund of the discount amount.
Regards
Gopalan
Ph. [protected]

I AM WORKING IN CENTRAL RESERVE POLICE FORCE(CRPF), I WOULD LIKE TO KNOW THAT, WE MAY AVAIL THE FACILITIES OF INDIAN ARMED FORCE OR OTHERWISE.IN THIS REGARD IT IS INFORM U THAT IN OTHER AIRLINES LIKE INDIAN AIRLINES, JET AIRWAYS AND KINGFISHER ETC WE (CRPF PERSONNEL) ARE GETTING SUCH FACILITIES.A LINE OF CONFIRMATION IN THIS REGARD IS HIGHLY OBLIGED PLEASE.



UNNI.K.NAIR

sir hamara phone under garanty me hai do bar sevice sentre bhej chuke hai phir b kharb ho raha hai bar bar

KIND ATTENTION : GENERAL MANAGER

Gentleman,

I have been patronising SPICEJET, for quite some time and had been getting quite satisfactory services.

But, this time against subject booking I wish to lodge my strong protest because, having faced lot of embarassment/ sorry figure in a very important social gethering I was supposed to attend with 5 members of my family, besides, financial losses, which I would like to share with you and demand suitable compensation thereto.

Regarding my return journey on Aug.07, 2009, per flight no 116 from Cochin, I got a call from SPICEJET sometime mid of July the the flight scheduled for 7th August 2009 had been cancelled and I was advised to contact their Customer Care for rescheduling the flight, which I immediately rescheduled for 8th August 2009 in SPICEJET morning flight to COCHIN from MUMBAI.

Till now it is OK

Subsequently, on the day of my inward journey to Cochin on 2nd August per flight no. 103, I got a call from some, Mr. Himanshu of SPICEJET from Cell no.[protected] at 0800 HRS. in the morning hours of day of travel informing that the flight# 103, scheduled at 1455 HRS same day stands cancelled.

This news came as a bombshell as the total programme about social gethering in the evening as Cochin went flop and lead to tremendous mental strain and botheration of rescheduling the flight and cancellation of Hotel Booking at the destination loosing advance paid of Rs.5000/-.
When contacted the SPICEJET about as to why sufficient notice not given, I was informed that they had E'mailed the rescheduling of flight to MAKEMYTRIP.COM.per mail on 16th of July 2009. I think the way they informed me about cancellation of return flight in advance, somebody from SPICEJET could have informed the end user as well.
I fail to understand as to why such important information of cancellation of flight was not provider to the Customer, once the sufficiently in advance was informed to the Ticket Booking Agency by the Airlines.

Such lapses are not expected from an Airline of this repute,

You are therefore requested to look into the matter and reply me per return.

With warm regards,

TPS WADHWA
MANAGER ( SHIPPING )
ENGINEERS INDIA LTD
MUMBAI
Cell :[protected]

TICKET GO AIR DELHI-MUMBAI ON 19/08/09 — MORE AMOUNT DEDUCTED THAN SHOWN

I booked two tickets by Go Air for Delhi -Mumbai on 16 Aug 09. Fare showed Rs 4798/-.When the card was swiped amount deducted was Rs 4909/-. Since then I have been trying to talk to Make my trip on Toll Free nos and had to give up after holding for 30-45 minutes every time.i also called Gurgaon, the story was the same.On seeing the ticket I found Rs111/- towards Insuarance which i never wanted. Please cancel the insuarance and refund the amount. Details are as under:-
Name of Passengers--Mrs Monica Hingorani and Mrs Hardevi chandnani
Booking ID FLT[protected], PNR NOS RMY76T, RMY76T
GO AIR FLT #105 ON 19 AUG 09, DEP 1050
PLEASE ACTION IMMIDIATELY BEFORE FLT DEPARTURE AND CONFIRM ACTION
COL D.HINGORANI

Spice Jet Airlines — spice jet

NEVER TRAVEL WITH SPICE JET:!!!

PNR: M118DQ

My name is Ahmed; I was purchased ticket from Agent for Delhi to Srinagar mentioned above PNR:
I dropped my brother at Airport & went back to Home after arriving home my brother calling me & say that spice jet staff (ms Kavita) refusing to issue boarding pass & ask for Credit card copy, I take a taxi & back to Airport & sort-out matter.
Your QUALIFIED STAFF dosn't know the ticket are credit card or net banking, after y conversation with & checked the ticket was net banking.
unnecessary I paid Rs 1000 for again went to & fro Airport by taxi & stressed by spice jet staff.
Now I am requesting to you pay me back Rs 1000 which I pay for return taxi & stressfulness by spice jet otherwise I will put this complaint to IATA, ALL INDIA NEWS PAPERS & SUE TO SPICE JET.

Waiting for your reply

Regards

Ahmed
[protected]

Ms.Deccan Aviation Limited — Amount of PF

Hello Sir/Ma'am,

My name is Shweta Khanchandani, Ex employee of Air Deccan.My joining date was 1st Sept.2005 & my last working date was 15th Oct 2007. There was a deduction of Rs 270 every month. There was a equal contribution from companys side. I recd cheque of Rs 10946 dated 19 June 2009. But according to my calculation, this amount is less and I have not recd complete amount. Can I get the details of the amount that I have recd?? I want to know why I have recd less amount then what has been deducted??

Hi,

Actually, this is my first trip AND i want to know all the details about your flight fair, facilities as well as concession.

My trip can make in November last week 2009 FROM Delhi to Kolkata

Adult - 2
Child - 1 (0-2)

Regards,
Sudhir

Sir/Madam

I have booked tkt from a'bad to chennai on your flight no.SG 206 on 19.10.09 Airline PNR no.is H2LFEP I just want to know due to some issues I want to postpone my date of journey by one day ie to 20.10.09 can you please let inform me whether its possible & what will be cost involved in that

Please revert back immdly

With regards

A v j vijay kumar
[protected]

My parents having their ticket from Ahmadabad to Mumbai but I want to change the destination in stead of Mumbai to New Delhi. Please help me in this regard.

Ticket from Pune to Delhi — Double debit on my single ticket

The ticket to Delhi from Pune was booked on 19 oct 2009. Because of some the ticket was not confirmed & so I tried second time and this time the ticket was booked & it showed confirmation too.
So the first ticket was cancelled. And this payment was done through my HDFC credit card No. [protected]. And now I could see that there was double debit the same ticket, so insted of Rs.4750/- the amount dedited is Rs. 4750/- + Rs. 4750/- i.e. the total amt of Rs. 9500/- is debited. It is requested to you to reverse this the extra amt debited as first ticket was cancelled. So hoping from you to do this fever as soon as possible. Looking for your positive & quick action.

Thanking You

Mr Harish Pattewar
([protected])

We bookd two return tickets with the following details :

PNR NO : E2B6AS
TOTAL PESSANGERS - 2 ADULT
NAME OF PESSAGERS - MR CHANDRA PRAKASH AND MRS SUNEETA SHARMA
AIRLINE - SPICEJET
FLIGHT NO SG379 AHMEDABAD TO BANGALORE
DATE OF DEPARTURE 16.10.09

THE ABOVE SAME BOOKING WAS RETURNED BANGALORE TO AHMEDABAD
DATED 21.10.09
PNR NO : Y2BBBQ

The amoutn of refund still awaited.

C P Sharma.
Cell No. [protected]

Sent: Wednesday, October 14, 2009 2:12 PM
Subject: MIssed connection to Chennai.


Mr. Janardhan Mathur,
Duty MAnager,
Spice Jet,
New Delhi



Dear Mr. Mathur,


I am Dr. Meera Manavalan a passenger who travelled on Spice jet from Varanasi to Chennai via Delhi on Sunday the 11th of October 2009.I travelled with 2 co-passengers Dr. Divarker and Raji Divarker.I spoke to you when we were in Delhi and I am writing this letter at your suggestion so that this kind of incident is not repeated.
The three o[censored]s travelled from Chennai to Varanasi on 8th October also on Spice jet and our luggage was booked through to Varanasi.We specifically chose this flight so we didn't have the hassle of taking out our luggage in Delhi and re-booking.We also got our boarding tickets for both sectors in Chennai.
On our return trip we checked in early at Varanasi and were told that the flight was late .The checking in lady told us that she was not sure we would make the connection so she was booking our luggage upto Delhi and that it was going to be loaded in last so that it would come out fast.The flight scheduled to take off at 1605hrs from Varanasi finally took off at 1705hrs.
When we reached Delhi there was an announcement that passengers proceeding to Chennai should meet the ground staff. The flight to Chennai was then boarding.When we contacted the ground staff he asked us to stand on a side and then took us to the gangway.At the gangway they asked for our boarding passes which we didn't have.We noticed passengers who had checked in AFTER us boarding this flight. We brought this to the notice of your staff but they continued to ask us for our boarding passes.By this time our patience had run out as your ground satff insinuated it was our fault for not having the boarding pass.They then said they would TRY to get us on the next flight to Chennai via Pune which they said would arrive in Chennai at 0200hrs! It sounded as if they were doing us a favour.We brought it to their notice that we had PAID for these tickets and they had to get us on the Chennai flight which was boarding because it was the fault of the airline.He then said he would try to get us on board but couldn't guarantee our luggage.When we asked if the airline would deliver the bags at home he said no. Did he expect us to hang around at the airport till 0200hrs to collect our luggage ? We told them that if they delayed the flight a few minutes they could transfer our luggage and get the boarding passes issued but they claimed they couldn't delay the flight for 5 passengers(there were 2 more people who were in the same situation as us).Finally they didn't let us board and we had to catch the later flight to Chennai via Pune.We are professionals ( doctors)who had to work the next day.( Monday)
I would like to point out some facts
1) the delayed departure from Varanasi was the fault of Spice Jet. We had to wait one hour extra to catch the flight but your airline couldn't wait a few minutes to get us on board.
2) your ground staff is poorly trained and can't handle emergency situations.They are arrogant and have poor people skills.They sounded as if they were doing us a favour !!They should have admitted it was the airline's fault from the start. We would have understood because anyone can make a mistake. Instead they made it sound as if the fault was ours.
3) When we arrived at the checking in counter at Delhi( where you happened to be standing) the staff was so inefficient sending us from one counter to another. It in no use having pretty faces alone.They need to be friendly and courteous and EFFICIENT.We got the feeling "when you pay peanuts you get monkeys!" But as my colleague pointed out we were not paying peanuts ...but the efficiency was that of a cheap airline.( Like Deccan used to be)
4) we were informed by your staff at checking in that the flight would reach Chennai at 0140hrs. We then informed our driver to come at that time.But the flight reached at 1240hrs!We had to hang around at the airport till he came.
We are frequent travellers and chose Spicejet because of the connection.I will certainly think many times before I fly SpiceJet again.With airlines like Kingfisher and Jet giving such good service it is worth paying the extra to travel in peace.
I hope you will take the necessary steps to see that this kind of incident does not happen again and that you will spend more time training your staff on handling such situations.
Awaiting an early response,
Yours Sincerely,
Dr. Meera Manavalan

I want to postphone my trip from 30th Nov to 6th Dec. How can i do the process

Hi Spicejet,

I have travelled by spicejet from delhi to mumbai on 5th dec 2009 sg-109. i have very terrible and very bad experience with to explain...

i have not thought of this before booking flight...such a CARELESS people are there in even they can't listen to customer...

I have baggage compalaint registered with cust care (24788) 3 times and every time i ask i am getting updates that ...

we tried to call u and u were not reachable...though i have provided 3 contact no's

our system is not working...then do update it otherwisw collect some fund and update it..

our server is not responding...then do replce that by collecting fund or just do hand over it to anyone...kingsfisher...jet airways...

On 7/12/2009, I have booked a ticket of 2 passengers through online booking of my journey from Bangalore to Delhi of which departing date is 19/12/2009 and departing time is 16:40 hrs of flight no SG-254 wherein an amount of Rs. 10752 was deducted from my SBI account but no ticket was booked. I kindly request you to go through this matter and book us the same tickets and send it to my e-mail conviniently within the date of my journey.

Hello Sir/Madam,

Can i have the toll free number of customer care.

With regards
Debashri dey

First of all you shouldnt post your credit card number online. it can be used by anyone.
second please contact railway people or hdfc to report your matter.

I agree with this comment. I am unable to get through the Call center number. I have to get my refund amount from Spicejet.

Please could you help.

Soumi Alphons
[protected]

Spice Jet Airlines — cacellation of flight delhi to kolkata on 21.1.2010 at 14.35 sg-212

above said flight has been cacelled at 12.00 hrs. while on telephone at 11.00hrs thay told me flight will takeoff at right time. this is cheating with coustomer. spice jet official do not adjust in other flight while in other fligh having many seats,other flight take the advantage of this and increase fair.due to this i have suffered a loss of Rs.6500.00. what i will do.

I had availed journey with five no. of passengers by Flight No.-SG881 at Baghdogra on 09.01.2010, 4pm to Delhi. During journey by said Flight, we had lost three boarding pass out of six at Delhi Air Port, which details are gived as below-
1.Shahnaz praveen, PNR NO.-J4GLBT
2.Sohaib Akhtar, PNR NO.-J4GLBT
3.Noor Hussain, PNR NO.-X4JNCR
It is, therefore, requested to issue the duplicate Boarding Pass of them as early as possible, so we can claim our fare from our office for reimbursement as it is essential to show the proof of journey details.
Yours faithfully,

Abdul Khalique
Mobile No.-[protected]

Hello,

I was to travel in flight SG 237 on 27th Jan 10 which was scheduled at 15:15. I got a call from Spicejet stating that my flight is delayed and there is an available flight SG 221 at 15:45 and they want me to confirm if they can move me to SG 221. I confirmed it as I had important appointment with a client at 20:00 on the same day.
When I was waiting for the flight on the airport, I heard the announcement that flight SG 221 is delayed and it will take off at 18:30. I was disappointed to hear that, later I came to know that the flight SG 237 is on time and it will take off at 15:15, I was surprised to know this, I went to the customer help desk on airport where the representative told me that it was my mistake to change the flight. I was shocked to hear such words from him but I knew that I was fooled and can't do anything about it.
Still I have a question in my mind, was that my mistake to believe the Spicejet representative?
I lost about RS.45000 because of the Spicejet representative's wrong information.

Gaurav Sharma.

Spice jet is the worst airline company...
i have booked pune-calcatta flight travelling on 1st March with 3 partners now i have got sms that the flight is cancelled i have booked tickets before 2 months now the spice jet 11.30 flight fare is 6212/- and i booked it for 3224/- now they r not giving me for same fare what the use then i booked it before 2 months?????????????????

on jan 13th i was to travel by spice jet from hydrabad to bangalore in evening, my ticket was booked through make my trip.com...no flt [protected]...flight was cancelled ... i have got flight cancelation report with me till date i have not recived refund...why? ..nageshwara prasad

Hi,
sir/madam,

here is Deepak i want to know that yesterday one ticket had booked or not Passenger name is philip richard Departure time 21: 00, 29/03/2010 and arriverl time is 23:10 (Delhi to mumbai )

only i want to know that this type of passenger was booked spicejet ticket or not

please asst. me please


with regareds,
Deepak
(Atlas Placement V.T Mumbai)

ect — Pass not returned

Sir,
I was travelling from majestic to BTM on 9th april 2010 at 7.45. the driver cum conductor asked me to show the pass. i have show the pass and id card by mistake i dint put signature on it.so he didnt return the pass he told me to come and collect tommorow from depot manager, the next day i went and asked in majestic busstation but they told nothing is reported like that.so what can i do now. because of such irresponsiblity from a driver i lost my 600 rs.
Thanking you..
Arun T dhar
[protected]

Sir,
I received several phone call from your spicejet sbi card department from banglore from Phone number +91 [protected], + 91 [protected], +[protected]. The person is frequently doing phone call on my cell phone for the card and I have reply for the same and he suggested me to send a person for the further formalities. Inspite of this he again and again call me for the same information and uncessary wasting my time and money as my cell on romaing. But when i leave for mumbai from vadodara he again call at home and my mumbai phone is with my wife he tell my wife to give call to me but when my wife told him that he has already left for mumbai he became angry and told her that no you are telling lie and not giving phoen to your husband. so my told him not to call again but he use some abusing langugae and told her that i will call you regularly and harrest you on phone what you will do? So my wife is very scare for the issue and again when call came from the above number he given call to my son 13 yeards old so again that person is using abusing language to my child too. so they call me at mumbai for the same I have a record for my phone call and number too in my telphonic bill for which i have already applyfor the same for record.
So immediatley I need a answer and name of the person who is doing this from your record if i will not getting it whithin Two days then I will launch a complain at local police station for the harrestment and threat which was given by your person for the same he also told that he will send a person at my place so immedately give me answer for the same ...Dilip shah

Jet Airways — wrong sms regarding departure of flight

I have booked a ticket in Jet Airways on[protected] to Bangalore to Mumbai through internet. The PNR is IHKCMS. On[protected] the journey day i have received a SMS from your side that the flight is rescheduled at 7.30 pm at 1.30 pm instead of scheduled departure at 4.25 pm. later again received a message that the flight is rescheduled at 7.45 pm. When I reached at airport at 6 and asked for boarding pass at around 6.15 pm your people informed that flight is rescheduled at 6.45pm and boarding is not possible. Later when showed the message from my mobile they have arranged my travel in next flight.

Your are well aware that people will book in flight for urgent travel. Actually I was to attend a meeting at Mumbai on the same day and i was not able to do so causing lot of problems. Further because of wrong message i was upset and found it very difficult to reach Kharghar where I was stayed that day.

I was not expecting this type of service from Jet Airways which is known for its service earlier. Dont give this type wrong message and make people suffer for your fault.

My pnr no is C3RFBA. I was traveling from gau to kol on 21.08/2010 by Sg 529. After i reached kolkata airport i found my baggage missing. Baggage no is SG[protected]. They are not able to trace yet. Everytime i am calling them they say they dont have updates.How CARELESS can they be. I am very disappointed. All my baggages were together when i checked in. Howcome this bag was misplaced. I have expensive items on the bag worth 15000 rupees. I will never fly with spice jet again.

Spice Jet Airlines — Indecent behaviour

This complaint is in regards to the flight no. SG913 from Jaipur to Ahmedabad on the 22nd of July. The flight was scheduled to take off at 2:00 p.m. However, the crew members kept the passengers waited for 5 hours and finally the flight took off at 07:00 p.m. And, to make matters worse, the pilot, Captain Phusilo came out of the cockpit and started shouting and yelling at the passengers, including Param Pujya Sant Shri Asaramji Bapu who was seated in the first row. This was an extremely indecent behaviour on the part of the airline company and I request an immediate apology from the airline company. The non-Indian pilot does not know anything about our Hindu culture and he has not right to show his frustration on a Hindu saint.

Immediate action be taken against the company.

Thank you.

Cleartrip.com / Spice Jet — NO PROPER RESPONSE ON TIME

I, myself Minish Patel had passed thru a very bad experience with Cleartrip Customer Executive.

I had booked 2 return tickets of Spicejet Ahd-Delhi for trip date[protected] through website. After few days i wanted to re-schedule my trip date to[protected], so i process required steps through Cleartrip.com but by the time your server was down, so i called to customer care & concern person on phone over there replied me very positively n said your verification n all necessary details has been taken n re-schedule request has been processed n now we are tranferring your line to our other department just to make additional difference payment, but somehow at that time Phone-line transfer was not possible at your end, so your employee told me to wait for next 1 hour n we will call you back on your registered cell just for payment, rest process has been done. So i waited for a phone call from your side for the rest of d day, n after a long waiting next day when i called to customer care i came to know that by the time flight rate has been hiked by 2800/-. n i have to pay today's rate, while i was been confirmed on fon previous day about ticket rates.

Now you just clarify me, if at that time on fon if i had booked my tickets, then this will not happen... bcoz of your server error n executive's fon line transfer problem i have had to bear atleast 2800 x 4 = 11200 addition loss.

Next time its confirm i will never prefer to go with cleartrip. you can check my login's past records also.

I can be contacted directly on my cell[protected] anytime.


Waiting for positive reply.

Dear Minish,

We regret for the inconvenience caused to you while getting your booking rescheduled.

Amendment (Rescheduling) is an option open with us as well as the airlines, however, since you relied on Cleartrip to call you back within 1 hour and the same was not done, we will refund you the Cleartrip Amendment handling charges paid by you at the time of amending the booking.

As far as the Airline charges are concerned, they are very dynamic and keep changing every now and then, we really don't have control over the same.

Regards,

Cleartrip Customer Care

Spice Jet Airlines Ticket:n3mhcb — REFUND OF TICKET

Sir,I booked my flight inSPICEJET airline from KOLKOTA toBAGDORA,in their flt no:SG-323 ,for 10/10/2010.TICKET NO:N3MHCB.Due to traffic congestion I reached their counter 30mins prior to depature,instead of 45mins.The airlines simply cancelled my ticket and refused to refund.Sir this unfair.I faced a lot of harassment,and on top of that they keep my money after denying the services.They should refund the full amount.The aircraft was still at the airport and there was 30 mins before take off .Sir this is sheer dacoity.I have filed a complaint with their head office and still they refused to refund.Sir kindly help out a helpless consumer.Ashok.kumar nair. Address KRISHNA VIHAR DEFENCE COLONY BAGDOGRA-WB.(e-mail,[protected]@yahoo.com.)

Spice Jet Airlines — most un-humiliating

i travelled from delhi to kathmando and the crew and the ground staf were most rude and abusive. why do you take us for a ride? made god damn you and devil kiss you!

DEAR SIR,

WITHREFERENCE TO THE ABOVE I WOULD LIKE TO INFORM YOU THAT I BOOK MY TRAVEL TICKET BR NO.O6M4CG ON 11.01 A.M DT 08/11/2010 THROUGH YOUR SPICEJET WEBSITE

WITH MY SBI NET BANKING A/C NO.[protected] NAME RAMAWATAR CHOUDHARY MY TOTAL AMOUNT DEDUCTED IN MY ACCOUNT RS.16364/-

AFTER 10 MINITES I SEEN YOUR SPICEJET WEBSITE THE SAME DATE SAME FLIGHT SAME NAME TOTAL AMOUNT FOR THAT TRIP IS RS.9524/-

THERE AFTER I TALK WITH YOUR COSTUMER CARE N0.Mobile :[protected] AND DISCUSS REGARDING THIS MATTER THAT WHY I PUNISH RS.6840/- WITH IN 10 MINITES

SHE CONVERT MY TICKET IN CURRENT FARE AND SEND ME FRESH TICKET WITH SAME BOOKING REFERENCE SAME DATE SAME NAME AND SAME FLIGHT NOS. AND BALANCE

SHE SAD THAT DIFFERNCE RS.3840/- CREDIT IN YOUR BANK A/C WITH IN 4 TO 5 WORKING DAYS

I THEREFORE REQUESTED TO YOU WE ARE REGULAR COUSTMOR OF YOUR SERVICE WHY WE ARE PUNISH RS.3000/- FOR THE TEN MINITES TIME

SO I REQUESTED TO YOU PLEASE LOOK IN TO THE MATTER VERY SERIOUSLY

PLEASE REPLY ME URGENTLY

I ENDING HERE WITH SAN COPY OF BOTH TICKET

I have booked ticket through internet on 07/12/2010 for the Itenary Kochi - Delhi date 17/01/2011 in the name of Mr. UMA SHANKER SINGH via Net Banking. The payment was made for Rs. 4, 499/- and the payment was succesful. Till now i didn't receive ane confirmation from Spice Jet either throgh SMS or E-Mail. I am trying to get in touch with your Toll Free No. but no one is attending the call and when I am calling at Gurgaon Office from there also I am not getting any help. It seems you are cheating us. This is not fair. I tried the Toll Free No. on 08/12/2010 from 11.00 AM to 01.30 PM but there is no respone from these Nos. Is this the way to help your customers. My Name is Mahendr SinghMy Comtact No. is [protected] amd my emali id is [protected]@yahoo.co.in. Please reply soon.

Dear Sir,
REF; PNR is H4TJLW Delhi to Mumbai on 6th March 2011 at 5.55a.m
I am a frequent traveller by spice jet and it was this time that i was put off by your lady incharge at
delhi airport ms Geeta who was very arrogant and extremly rude in her behaviour
I reached the airport at 5.00 am and it was only due to the traffic out side the terminal and secondly the security verification que that it took me about 10mts to reach your check in counter
I requested ms Geeta to kindly let me board the flight but she took the ticket and wrote 5.25 as the
reporting time, on my telling her that this is incorrect she sharted shouting at me and the other fellow passangers on my telling her that her behaviour is incorrect she said when other passangers can board in time why you could not make it
on requesting to give us the next possible flight she told to take the via ahemdabad route and pay the
fair difference and the change charges totalling to rs.2799.00 we agreedd to pay and during the whole
process she was contionusly shouting and passing sacastic remarks
later after taking the ticket and paying the due amount i asked her for the reciept she refused to issue
any and looking to our urgency we had no option but leave without knowing what have we paid for
Such kind of a behavior is at least not expected from your staff and i have always found all your
staff menbers very decent humble and polite
This particular behavior of your one staff Ms. Geeta has compelled me not to to travel by Spice Jet
again
AMITABH GUPTA

Spice Jet Airlines — damaged check in luggage

Reference:-CR/95663/2011 as given to me by the customer relations of Spicejet
PNR : PNR:- E5VCLN
Flight : Bangalore - Delhi SG224
Date: 7th march 2011

I recently flew on spice jet airlines from bangalore to delhi on 7th march 2011. I found to my dismay that the airlines has badly damaged my checked in luggage. The number lock and handle was ripped out totally and the surrounding fabric was also damaged.

I am still wondering how the hell they have managed to break it so. I lodged a complaint at the delhi counter of spicejet and was told by the boys there that there is no compensation for broken handle.

I am now claiming compensation from them but as usual airlines think they can get away with anything.

The airlines think they can just turf me off with a 1000/- compensation where as the repair shop is estimating a cost of[protected] for the same to be back in perfect condition.

I need help on this.

regards,

Shalini Baisiwala

[protected]

Spice Jet — Postponed flight schedule

I HAVE BOOKE A TICKET WITH SPICEJET BUT UNFORTUNATELY I CANCELLED MY TRIP. ACCORDING TO RULE AND REGULATION I CAN TRAVEL WITH SAME PNR NO WITH NEW TICKET
BUT SPICE IS NOT PROVIDING ANOTHER ONE TICKET ON THE SAME PNR.

SPICEJET JET — NO COMPENSATION

I HAD BOOKING FOR SPICEJET FLIGHT FOR KOL TO GUW AT 5.40 ON29TH MARCH . THEY SMS ME THAT TO REPORT ATLEAST 3HOURS BEFORE DEPARTURE SO I LEFT MY PLACE AT 1.00 PM BUT ON THE WAY WHEN I REACH DUM DUM FROM SOUTH KOLKOTTA , I GOTA CALL THAT THE FLIGHT WAS CANCELLED . I REACHED AIRPORT THERE WAS NO SUPPORT FROM THE GROUND STAFF TO GET US NEXT FLIGHT . THE ONLY THING THEY ARE SAYING WE WILL GET REFUND OF OUR TICKET . I BOUGHT ANOTHER TICKET FOR Rs. 2050 iNDIGO FLIGHT FOR NEXT DAY MORNING FLIGHT . I EMAILED THEM TO PAU FOR MY EXPENSES I IUNCURRED BECOUSE OF CANCELLATION BUT THEY ARE REFUSING . THIS REALLY SURPIRSIED ME CUZ WHAT I AM DEMANDING IS A LEGITIMATE COMPENSATION FOR MY LODGING AND TOAND FROM FARE FROM AIRPORT PLUS DIFFERNCE OF AIRTICKT I HAD BOUHGT ITCKET ALMOST 40DAYS BEFORE THE DEPARTURE AND NOW I HAVE TO PAY FOR INSTAT TICKET THEY SHOULD BE LITTLE HUMANE IN THIER APPROACH. IF WE CANCELLED A FLIGHT WE HAVE TO BEAR A CANCELLATION CHARGE OF 750PLUS AGENTS SERVICVE CHARGES . THERE SHLOULD SOME COMPENSATION FOR CONSUMER IF AIRLINE CANCELLED THIER FLIGHT ON SUCH A SHORT A NOTICE.

My wife, my daughter and myself have travelled to bagdogra from chennai on spicejet airlines on[protected]. However, the boarding pass has been lost. Since I have availed LFC from my office, I need to show them a proof of travelling by giving the boarding pass. Is there any other way to retrieve the boarding pass or give a proof that we have travelled?

Kingfisher Airlines/ MakeMyTrip.com — Numerous rescheduling and cancellation of flight from airlines side

Dear Sir,
I booked a ticket with following details -
Destination: Kolkata to Guwahati (Non-Stop)
Flight# IT2533 scheduled on 5/11/2011 at 13.30
Airlines PNR: FQIYCD
The flight got scheduled twice till 2/11/2011 and as per the last scheduling they broke the journey in two parts - Kol-Imphal and Imphal-Guwahati.
Rediculously on 2/11/2011 I got an sms from the airlines stating that the flight from Kol-Imphal is cancelled and no rescheduling was done, no alternate arrangement was done. No intimation on whether the money has been refunded or not. Adding to that, the airlines stated that the flight from Imphal-Guwahati is confirmed.
Its an utter nonsense and irrespnsible attitude from the airlines parts as no body is responsing on the given contact nos of the airlines or the travel agent.
Complaint is against both of them.

Thanks & Regards,
S.SARKAR

Spice Jet Airlines — Non Issue of cooked Meal

sir
My mother Smt Ramesh Devi was not provided with booked meal on spice jet flight SG 857 from New Delhi to Jammu on 05 Nov 11. PNR N0 JBZZBW. Kindly refund our money at the earliest.

Balraj Singh Gahlot
MCPO II
Local Work UP Team (W)
C/o Fleet Mail Office
Mumbai -23
Ph - [protected]
E mail - [protected]@gmail.com

Spice Jet Airlines — not refunding money

don’t travel by spice jet because they are asking for only money

my father & my mother was travelling to Srinagar on[protected] against
pnr.No: Q8E7BQ. My parents board in the plain on 22/11/11 from Delhi to Srinagar, the flight take off to Srinagar but don't land due to poor visibility (as per announcement). They have taken back to Delhi. My father confirm the ticket for the next day as well as extend the date for the return ticket for the 26/11/11 to 27/11/11.

Next day, 23/11/11, the same thing repeats & they have taken back to Delhi. On the same day my father cancel the ticket & ask for the refund. On that, spice jet staff confirm the cancellation & told them to collect the money from the agent.

Now the agent said that the spice jet are refusing to pay the money. What the is that. Are the airlines company become so money hunger that they act like the thief.

I want my money back, without deducting the a single Rupee.

They spoil my parents whole holiday & after that such behavior. I want my money otherwise I have to for the legal actions

I hope you will take action on the above matter

Abhishek jain
[protected]

I had booked a morning flight in Spicejet on 29-Nov-2011 which was supposed to take-off at 9.45 AM...I reached the airport at 9.10 AM...But by then the counter was closed and I couldn find any assistance even though I was running all around...I had to reach Bangalore by 12 PM as I had to attend an important meeting...I couldn make it because of their negligence and moreover the next flight was in the evening...I had never had such a horrible experience before...I am expecting a refund of my ticket money...PNR No - WDZ2BV...Kindly Oblige..


Shekhar Kuthe

Mobile No.-[protected]

Spice Jet Airlines — Spice jet Sucks (Worst Airline)

Don't ever book a spicejet flight, I cancelled my reservation on 10th feb and its 23rd feb today and they have not refunded the amount

Date : 23, May, 2012
Subject : 777 Offer

Hi Team,

This is to bring to your notice that not even me but several others are highly disappointed by the ineffecacy of this offer of yours.
This came out to be one of the any other fake offers available and promised in the market.

It has ofcourse brought a bad name to your firm since morning as the customers woke up early morning to book their tickets and all they could get was disappointment.
I as a customer will not invest my money and trust in spicejet from now on. Such a cheap publicity trick is absolutely not welcome.

Thanks,
Priyanka

sir my PNR NO IS FIZSDB WOULD TRAVEL BY FLIGHT NO SG 912 TICKET BOOKED ON LINE TRAVEL DATED IS 15TH NOVEMBER 2012 - I AM SUFFERING FROM HIGH SUGAR AS SUCH HAVE TO PASS THE URINE AND BY BODY WEIGHT IS 120 KGS AS DIFFICULT TO WALT AND SEAT PROPERLY IN BACK SEATS AS SUCH REQUEST YOU TO PASS THE MESSAGE TO THE BOOKING DEPARTMENT TO CONSIDER MY CASE PROVING FRONT SEAT ONLY 1 ROW CORNER SEAT . I REQUESTED LAST TIME ON 1ST OCTOBER TRAVELLING FROM JAIPUR TO CHENNAI BUT NOT GIVEN AT AIR PORT . KINDLY DO THE NEEDFUL . MY MOBILE NO IS [protected] NAME B G ACHARYA -CHENNAI TO JAIPUR

sir even we reach 1 and 1/2 hour before requesting for front seat not provided to the real sufferer even on Chennai air port and Jaipur airport . Sir I AM REGULAR TRAVELLER BY YOUR FLIGHT ONLY AND SELECT BY SPICE JET BUT NO RESPECT TO MY REQUEST FOR FRONT ROW SEAT EVEN AFTER SEEING MY CONDITION PHYSICALLY I AM 61 YEAR OLD MY WEIGHT IS 120 KG AND SUFFERING FROM HIGH SUGAR ABOVE 350 HAVE TO PASS URINE TIME TO TIME NOW I AM TRAVELLING BY FLIGHT NO SG 912 MY PNR NO IS FIZSDB DATED 15TH NOVEMBER 2012 AT 7.10 AM FLIGHT . KINDLY REQUEST THEM TO CONSIDER MY CASE ON PRIORITY BASIS - I SHALL BE HIGHLY OBLIGED FRONT ROW CORNER SEAT REQUESTED SIR

to general manager

sub:- Regarding verification of lost boarding passes/air tickets in respect of Mrs. Shagufta Yasmeen, librarian of Yogi Arvind Sarvodya Vidyalaya, sector-IV, Dr. Ambedkar Nagar, New Delhi-110062. to travel from Srinagar to Delhi on 10/06/12, by Spice-jet airlines

Sir,
kindly confirm in writing, duly signed by the authorized signatory of spice-jet LTD, as to whether Mrs. Shagufta Yasmeen, librarian of Yogi Arvind Sarvodya Vidyala, Sector-IV, Dr. Ambedkar Nagar, New Delhi- 110062 have actually travelled from Srinagar to Delhi on 10/06/12, as in her LTC Caim for the year[protected] she has submitted that two of her boarding passes and air tickets for her following family members, issued by Spicejet Airlines have been lost.
the fact may kindly be confirmed at the earliest possibility to proceed further in the case. please certify that we traveled by handing us a copy of the boarding pass or certifying that we went there.details of the family members are as under
Sr no. Name age destination date of travel flight
1 Sh. Ihteshamuddin 47 Srinagar to Delhi 10/06/12 SG862
2 Ms. Shafaq Ihtesham 15 Srinagar to Delhi 10/06/12 SG862

an F.I.R has been launched in the police station, jamia nagar, district south, new delhi on date 26/09/2012

if there is any problem or if you want to reply me please reply me on
[protected]@gmail.com
contact
[protected]

please reply

I booked an e-airticket on spicejet website on 13/01/2013, for Delhi
to Hyderabad date 05/04/2013 dep:19:40 arr:21:45 I made a NetBanking payment
from Kotak bank account.An amount of 2392 rs has been
deducted. But I didnt see itenary or eticket after that.I tried
reaching customer care no. But could never reach for a long time . . . .

Ravi Kumar

email: [protected]@gmail.com

undersigned had availed journey on 19th March 2013 from Mangalore to mumbai, details for the same as bellow,

1) MR SANTHOSH SHETTY REF NO RH37BW .

Regret for the inconvinnence as undersigned have lost the boarding pass, would request to issue the duplicate Boarding Pass as early as possible, to claim our fare from our office for reimbursement as it is essential to show the proof of journey details being an official tour.

would be very much thankful if you can mail the boarding pass to the bellow email id.

[protected]@rcaindia.com

Yours faithfully.

Santosh Shetty
[protected]

my name is S.SUVARNA, I was travelled through spicejet on 08/06/13 with regarding flight no SG868 at 10:45hrs from Delhi to Srinagar. I lost my Boarding pass. so kindly send duplicate Boarding pass to [protected]@gmail.com above flight, time and date for documents summation for department.
phone number [protected], [protected]

i lost my boarding pass after the travel . Its was an official trip .Pl let me know hoe to get the duplicate copy of pass

i am trying continuously the customer care numbers given on my ticket and on website too...it gives the option to press 3 for flight reschedule but when i pressed 3 it got blank nothing is happening...its disgusting...its very urgent to reschedule my flight...

SSS

Spice Jet Airlines — Non payment of ₹ 4000/-

CR/267919/2013...Spicejet promised me to pay ₹ 4000/- after I submit my A/c no of bank before 2 and half month.I vnt got that money after several reminders to them.They always reply that our department will forward your payment.I can provide all the detailed mails sent to me.

most importantly characters of many spicejet pilots are not good.one of my colleague knew one spicejet pilot, Mr Vaibhav Sharma, 1st officer of the same airlines, character wise that man was nothing but a male ###.he insisted boarders specially night time international boarders to make physical relationship with him.if they are not willing to do it, that man became very abusive.i think this type of person is unfit for this responsible job.he must be kicked out from the job.

indecent behavior from a pilot, named mr vaibhav sharma, 1st officer of spicejet, based in mumbai.
most importantly characters of many spicejet pilots are not good.one of my colleague knew one spicejet pilot, Mr Vaibhav Sharma, 1st officer of the same airlines, character wise that man was nothing but a male ###.he insisted boarders specially night time international boarders to make physical relationship with him.if they are not willing to do it, that man became very abusive.i think this type of person is unfit for this responsible job.he must be kicked out from the job.

Spicejet flight preponement:

I had booked 2 tickets: 1 from Chennai to Port Blair booked in November 2013 (flight 917 on 15th May 204 scheduled for 1030 departure) and another Chennai to Bangalore(SG 3415 22nd May 1210 departure). Both these flights have been preponed due to the introduction of their stupid summer schedule. On both these occasions I am reaching Chennai from some connecting flight and due to the preponement, I might miss these flights. When i called the customer care, they told me that I cannot get a full refund as the flight has not been delayed beyond some time and neither are they booking me on some other spicejet flight that departs at a later time. Please be careful and avoid spicejet as much as possible. These are big rogues.

This Airlines eats your money with no service or return of cash after cancellation. Their student discount is a bogus money making scheme. I have received no compensation for a cancelled flight and after weeks of trying to get through thier customer service, they tell me they will 'now' process a return of taxes which is coming to less than Rs1200 after I lost more than Rs 180000 on their dubious service. I do not normally take Spice Jet but decided to do it this one time and now I've learbt my lesson. There's a reason they're a cheap airline. It's not because of their fares which were on par with Indigo and others but because of their attitude. Their attitude is cheap and what money they do not make on business because their service sucks and no one will try them twice, they make by cheating people of hard earned money. No accountability and a terrible waste of time and money.

i tryied to call so many time but customer care not receiving my call... very bad...

Spice jet cancelled my flight from pune to ahmedabad dated on[protected] due to operational reasons and mentioned in the mail to contact customer care no to be rebooked in an alternate flight! I tried several times calling the number they have given me and even wrote a mail regarding the same to them ! Couldn't believe they neither answered my calls nor replied to my mail! I had to book another ticket and had to spend more money into it! I suggest don't go for spice jet instead indigo and air india and all are much better! Atleast they respond! I had to book another ticket from mumbai to ahmedabad and i had to rush to mumbai in the early morning !
Never expected this from spice jet

The numbers are not working at all nor are they responding on mails

Dear Team,

I have cancelled (PNR V115MR) this book and still not received my refund. How many months it will take to refund? All complaints website review showing a lots of Spice-jet refund complaints. Is it true spice-jet not refund customer money on time & normally cancel flights without information. Even I have same experience with your call centre numbers +[protected]/ +[protected]. I had called so many times but no one there to pickup customers call only looping IVR.

Please help to refund my money asap to change customer perception.

Regards,
Ashish Singh

Respected Sir, I have also same issue. My luggage was damaged in flight during loading/unloading but SpiceJet give poor response.

What steps you had taken ?

I also want to fight because it's airlines responsibility to keep safe customer luggage.

https://twitter.com/Pk02912602/status/[protected]?s=19

sir i have booked ticket to my brother to u r spicejet on 12th aug 09 through online booking. now i have printed ticket. now i want to check the details of confermation ticket through internet.can u tell me email adrress? and also can i get original ticket from u r office by coming persannally ? please tell me u r bangalore adress. thanking u .

We have booked the ticket for 2 adults on 7th Nov 2009 through "makemytrip.com" details of same are as follow

Makemytrip booking ID - FLT[protected]
Date of Journey (Delhi to Kochi) - 2nd Dec 2009
Date of Journey (Kochi to Delhi) - 6th Dec 2009

By mistake 'sir name' of one of the passanger has been changed i.e in place of Sunil Kumar it has become Sunil Kumar Gusain.

You are requested to make the changes in the name as we want to remove the title "Gusain" from the name in the ticket.

Pls do the needful at the earliest possible.

Waiting for your further response.



Curemed
[protected]

i give 3 mail to y group tour
but y not give any answer
mo[protected]

no refund of money

I had cancelled my flight ticket due to flight cancellation but till now my amount has been not credited in my account so credit my account with complete amount. PNR:H3TUHF NAME:CHANDANMAL BAID

I need to cancell the tickets

Spicejet — Problem in cancelling ticket

Spicejet offers only a customer care number for cancelling the flight. But when I wanted to cancel my ticket, my call was on waiting for one hour and still nobody picked it up.

This is mockery of the system. You offer customer care but no care for customer.

Spicejet — Manhandling of Luggage

I borded spicejet flight no.SG 355 on 9 May 2009 from Bangalore to Mumbai.When i collected my Luggage from Mumbai airport my strolley suitcase was damaged with lose of handle and complete breakage of strolley base.Kindly help me.

Regards,

Ramesh Yadav
Mb:[protected]

Sir i have book ticket pnr no. B9V1Ga from delhi to hyderabad on 22/ 02/2014 but flight cancel by spicejet . i have tried many times to contact spicejet but unable to contact them . i want to book same day other flight but its seems that spicejet is doing fraud with customers. Till now they not refund my money and also not contact me.

Ticket Refund still Pending

My flight from Delhi to Chandigarh on 28th of August was cancelled and the refund is still pending.