SpiceJet Complaints & Reviews

Hi,

I had tried to book my return ticket from Ahmedabad to Delhi from SpiceJet website. Everything was working smoothly and on the website I was asked to make a payment of Rs. 6403 for the return ticket, which I proceeded to pay through Netbanking. After the transaction was completed and I was charged money from my account, the webpage displayed the message that ticked cannot be issued as the prices have changed.
If...

Respected Sir

I travelled from Bangalore to Pune sector by Spicejet on 22nd Aug 2010. Eventhough the sceduled departure time was 21.00 Hrs, flight was delayed by nearly one hour twenty minutes to take off & also landed with the same delay at Pune. The reason of delay given was "TECHNICAL REASONS".

Since it was a flight delay, myself & 8 passengers who were my friends with me, ordered paid meals...

Sir,
This is in reference to the incident that occurred on 22nd August 2010, in flight SG913 from Jaipur to Ahemdabad. The chain of events occurred in the following manner:
1. The flight was first unnecessarily delayed for 5hrs and no reason was told to the passengers for the delay.
2. No refreshment was given to the passengers in this period and they were put in an uncomfortable condition.
3. When the passengers...

RUDE PILOTS AND STAFF(immediate apology from airline and disciplinary action against the pilot, Captain Phusilo)
Flight Details: Flight no. SG913 from Jaipur to Ahmedabad (22nd Aug’10)
This very frustrating incident in which passengers were left in flight for 5 hours with no food or water and what they get is insulting comments from Pilot instead of apology.
We demand strict disciplinary action against Captain Phusilo...

My old parents were booked on Spicejet flight SG-872 from Kolkata to Hyderabad, on 11 Aug 2010.
After they checked in at Kolkata airport on schedule, they were suddenly informed that their flight to Hyderabad was terminated. They were then made to wait for an hour, and unceremoniously shepherded into a Mumbai bound flight. At the time they were supposed to land at Hyderabad, they were thus landing at Mumbai. They were made to wait...

To,

The Chairman

SpiceJet Ltd.

Dear Sir,

With this email i would like to bring to your kind attention the misbehaviour

done by your staff member with the Passengers and His Holiness Sant Shri

Asaramji Bapu.

The referred incident occured on flight SG913 from Jaipur to Ahmedabad which was

delayed by 3.50 Hrs due to some...

Suspension order against the pilot, Captain Phusilo

Flight Details: Flight no. SG913 from Jaipur to Ahmedabad (22nd Aug’10)

I
Dear sir,
I demand immidiate suspension of the captain of the above flight. The incident is given below.
Sant Asaram bapu ji is representing 2 crore of masses in India and abroad, with complete faith and devotion. so he is a symbol of national pride. an offence...

Dear Sirs,

Flight Details: Flight no. SG913 from Jaipur to Ahmedabad (22nd Aug’10)

We sadhak pariwar demanding an apology from the airline for the indecent behavior against the world
revered saint Param Pujya Sant Shri Asaramji Bapu. We also
demand strict disciplinary action immediately against the pilot of the
airline Captain Phusilo for hurting the sentiments of the Hindus and
millions...

Dear Sir

On 24th July 2010 I had taken flight SG-874 (Kolkata-Mumbai) & had given my Bag with Brand CONDOTTI as a checkin baggage with Airlines
Upon arrival at Mumbai Airport I found the stroller of this bag broken & the bag torn + broken near the stroller
This is immediately brought to the notice of Spice Jet ground staff at the Airport & whereby they requested me to fill the complaint form &...

Respected Sir/Madam,
I Dilip Kumar Sharma booked a flight ticket from Bangalore to Bagdogra for my friend through you on 23/07/10 but, till now i or she(my friend Rita) not got any e-ticket from your end. from 23/07/10 to till now i am continus trying to contact you on [protected] & [protected] but nobody taking the calls. only IVR runing, runing and runing. we have spent more than Rs.200-300 on phone.
On 26/07/10 some took...

Hello,

I had booked spicejet flight SG308 from Chennai to Delhi for 23rd July 2010. The flight was scheduled at 7:35 pm. Three times I have got flight delay information. The flight was delayed from 7:35 pm to 8:30 pm and then to 10:50 pm and later to 12:45 pm. Now there is no information regarding when the flight will depart from the airport. The ground staff is not sure about the timing. According to them further delay can...

I had to board my flight at 15:25 on 13 June,10 from Delhi to Hyderabad. After reaching airport at 1300hrs with my parents I went to the waiting room. I asked the person sitting at the customer service desk if the flight is on time and I was told that my flight has been delayed and is at 17:30 now. I asked him, why didn't they inform beforehand if such thing is going to happen. But anyways we waited there till 1600hrs and when I went...

I purchased 2 Spicejet airline tickets from Mumbai to Cochin on 17th July 2010 at about 9.50 pm.

I called up Spicejet on their helpline number which was posted on their website and booked my tickets.
I spoke to a Mr Sayan, who confirmed my flight details like time of departure/arrival and then paid by my Citi credit card. After I completed the transaction, I received an sms from Citibank saying that Foreign Currency...

Hi,

I have booked a flight from Delhi To Mumbai on[protected], departure timings: 15:10 and the PNR of which is "D3CHAH"

i was late to reach airport due to road traffic occurred, whatever, i went to the Spicejet customer support windows at Domestic Airport (Delhi), so that i could get the refund after deduction.

But when i went down on the airport they answered me that i won't be...

To :
Spice Jet Ltd.

cc:
Secretary, Ministry of Civil Aviation, GoI


cc:

Chief Vigilance Officer and Additional Secretary
Department of Consumer Affairs Ministry of Consumer Affairs, Food & Public Distribution, GoI

Sir/Madam - You are requested to kindly appropriately redirect it.

(only because I don't know which is the relevant...

Dear Sir/Madam,

Referring PNR no.M4UTEC & N39RDF booked for my sister & her mother in law, for SG-0528 CCU-GAU today's departure @ 12:50 hrs from Kolkata airport, they were denied boarding the flight just because they had reached the airport at 12:10 hrs. I also do know the rules of reporting one hour prior to departure, but then boarding is kept opened 30 minutes prior to scheduled departure for domestic flights...

On Sun, Jul 4, 2010 at 10:49 AM, Customer Relations <[protected]@spicejet.com> wrote:



Reference: CR/71935/2010
Dear Mr.Khetwal,

PNR No. : I2F8BE

This is with reference to your travel booked for the flight SG-216 Bangalore-Delhi dated 28th June 2010.
We would like to apologize for the inconvenience caused.
We would like to update you that as informed...

stranded in airport for 6 hours

Worst service by Spicejet. the flight initial take-off was at 7:50.

later shifted to 11:15, another SMS takes it to 12:30. after 3 hours

of waiting, we get to hear it is landing at 1 AM and should leave by

1:30 AM. I can only hear 3 AM along with the fear of the pilot who

must be equally delayed and late taking off this late.br...

Dear Sir/Madam,

I have booked a return journey ticket in spice jet from Mumbai-Guwahati-Mumbai. The return ticket was on 4th of July 2010. While reporting we reported around 34/40 minutes before. But spice jet already closed the counter and didn't allow me to board the flight. Very unfortunate that rather than helping the customer the guy ( Name "Suraj") arguing with me from 10/15 minutes. I requested him to...

i would like to inform you the i had to go to Chennai from Delhi through flight SPICEJET no SG309 PNR Z2WTCB at 7.10pm, but to some lesion i was reach on airport at 6.45pm. and when i went to the spicejet counter . they people told me that i am late now for that flight so i would not be able to catch this flight.and then they told me that they will accommodate me in next flight.and she brought me on the counter mean time for the next flight...