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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 168

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C
Chennai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Arrogant Staff behaviour and Cheating

Address:Maharashtra

I travelled by Spice Jet from Chennai to mumbai.After arriving at Mumbai i could not locate my luggage. I lodged in a report and was assured that the bag will be deliverd home. The next day the staff cooked up a story that the address i had given is of Powai. They had even forged the compaint that i had written and changed my address. The Mumbai staff was not co operating and i had to go and collect my baggage. The Mumbai staff (Staff Name:...
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A
Asokkumar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LOSS OF IPOD

Address:Tiruchirappalli, Tamil Nadu

mYSELF along with family(4) travelled by spicejet flight no 309 in 26A on 6june10 from delhi to chennai and my son A Hariesh Kumar (25c)left my apple ipod touch by hurry as flight delayed by about 1/2 hr and has to rush to take a conneCTING TRAIN.
kindly arrange to inform me the availability of it to the following address
K.ASHOKKUMAR email: [protected]@bheltry.co.in
B4-164,bhel township
trichy 620014br...
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S
sandy47
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spicejet consigns flight safety to the dustbin - overloads domestic flight SG 103 Delhi to Mumbai on 2nd June 2010

Address:Delhi

I am reproducing below the text of the complaint made to MOCA/DGCA etc about Spicejet.

Sanjay Aggarwal
CEO
Spicejet

I am sending this mail to you and simultaneously copying The Honourable Minister for Civil Aviation Shri Praful Patel; Secretary, MOCA; important functionaries in the DGCA; important business groups; alumni mail lists; digital and print media; friends and relations. Your company must...
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danishfchs
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund of money after cancellation of flight tkt

Address:Andhra Pradesh

View all spice jet/URCTC chennai complaints
spice jet/URCTC chennai

Location: Andhra Pradesh, India

Posted:[protected] by danishfchs Send email


refund of money after cancellation of flight ticket
I booked my ticket through online IRCTC in spice jet on 1st june and cancelled the same day after few hoursand paid the charges through my debit card and then when i am...
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M
mghaderi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem in payment by credit card

This is a complaint regarding a problem in booking tickets using credit card. I tried booking 3 return tickets (Delhi-Hyderabad) yesterday for 5-9 this July through the internet. I went through the whole process, but at the payment section using my Mastercard, it takes me to a secure part asking to fill out some information like my card 3 digit number and then my birthday. I tried several times and entered the information correctly, but the...
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S
skojha
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rescheduling of flight timing without prior information

Address:Chittorgarh, Rajasthan

Respected Sir,

I booked my air ticket in Flight 343 through ‘make my trip’ to Bangaluru from Jaipur on 11/3/2010 for journey date 8/5/2010 at 1400 hrs. My PNR no. was F15SCH and booking ID was FLT[protected].On 8/5/2010 when I reached Jaipur at 1200 hrs, I was informed that the flight had already left and they had informed ‘make my trip’ on 29/04/10 about preponement of the flight. I told them that prior to start...
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P
Padbidri2010
from Udagamandalam, Tamil Nadu
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Charging excess fare

Address:Bangalore, Karnataka

Spicejet while returning from Guwahati to Bangalore charged Rs.3000/-for excess baggage. Though I carried only 36 Kgs as against allowed 40 Kgs for tow passengers. the counterman roughly handled by issuing receipt when I had demanded for weighing again. He informed that it is 70 kgs while the man weighed informed him 54.350 Kgs. However actual weight was only 36Kg. I had lodged complaint in this regard compalint No.CR No.68015.Kindly arrange...
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D
deepaksh7
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Check-in Baggage Damage

Address:Mumbai City, Maharashtra

This is with reference to the flight SG 296 from Chennai on Tuesday, 13th April,2010 I had travelled on this flight from Chennai to Mumbai. My Reservation No. for the same was T1LTCB and Passenger name is Deepak Shanbhag.


On reaching Mumbai when I collected my check-in baggage from the conveyor belt, I found my baggage in torn and damaged condition. The bag was torn at four to five places. Further the zip of the bag...
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uma.pemma
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Check In Problems

Address:Prakasam, Andhra Pradesh

Hi,

It is my painful experience forced me to lodge a complaint against Spicejet. I have booked a ticket for catching up a flight to Chennai which is scheduled for 5.50 a.m on 22nd April, 2010. And reported at counter 30 minutes before after screening my baggage. I appreciate y our punctuality for closing the counter well in time. Even after reaching the counter 30 minutes before. The counter person replied in harsh tone...
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Anand Kadam
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spicejet Online booking cancel charges

Address:Pune, Maharashtra

I booked a SPicejet airline tkt online, for my family of 4 persons (2 adults, 2 childrens) through YATRA Portal for departure to Bangalore from Pune (travel) on 5/6/2010, booking date on 15/4/2010 i.e. almost 2 months before.
Total amount deducted from my Netbanking a/c was Rs. 9128/- and
now I have cancelled the said booking in 2 days, since I was told only a Cancellation charges of Rs. 300/- will be applied on ENTIRE booking....
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sonia.sh
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airport customer care complaint

Address:Delhi

I had a booking of brother ( Amit Sharma )on the flight from delhi to mumbai on 17th April 1215 pm flight. Due to heavy traffic on road, he reached at the spice counter at 1150 am to check in.The counter person refused him to get in. Infact, he requested that it is very important to reach at mumbai but he was not listened. They forced him to take next flight & pay Rs 3315 difference of fare.

Flight was 10 minutes late....
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PRIYAN.B
from Kayankulam, Kerala
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CANCELLATION OF THEFT COMPLAINT

Address:Kerala

spice jet
sorry for my complaint against you
we had lodged a theft complaint of losing our 4 raymonds shirt kids jeans & top & a frock from my father in law c.p sudersanan's strolley bag in traveleing fron delhi to kochi on 10 th april in flight 103 -but they got it back . i am sorry for the inconvinience caused by us for you
once again sorry
regards
priyan...
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Deepa Raja
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation Charges & Refunds

Address:Mumbai City, Maharashtra

Dear Madam / Sir

After I highlighted the issue of very high cancellation charges of Rs 750 per passenger (not per booking) I became aware of another con game which Spice Jet plays on its gullible passengers.

I had to cancel my bookings online and after deducting the exhorbitant charges, the message online was that my Credit will be held for a year and I can utilise the credit for future bookings within the next...
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KALYAN DAS
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of ticket details on email id which enables to receive the PNR no.

Address:Karnataka

Sir,
I have booked a ticket for flight SG 871 on 28th Mar 2010 for 22nd April 2010.
I haven't received the ticket details on my mail id which was mentioned on the registration form during the time of booking.Due to this i am even unable to access any way to get the PNR No. An amount of Rs.3331.00 for the same have been deducted from my credit card which was used as the mode of payment at 2052 hrs on 28th Mar 2010.
I...
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A
AV UNNIKRISHNA MARAR
from Vepagunta, Andhra Pradesh
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REFUNDING CANCELLATION AMOUNT

Address:Visakhapatnam, Andhra Pradesh

REFUNDING THE CANCELLATION AMOUNT
I have booked ticket on 08/09/09
from Visakhapatnam to New Delhi and back. Due to unavoidable circumstance
I was not able to travel and therefore asked
the airline to cancel the ticket and refund the amount .
However they have informed me that the amount cannot be
refunded and I have to use their services once again.
Now I do not wish to travel. I...
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dr abhay pandey
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

miss behaviour

Address:Maharashtra

Dear sir / madam
I am a registered passenger of spice jet with my user I.D. “abhay1906”
. This is to bring kind attention that on[protected]. I boarded a flight SPICE JET [ sg 851] at 5.50 am .. from Mumbai . I was carring with me a bottle of Chawanprash of brand Sona Chandi .. at around during my security check up at 5.15 was said that I cannt carry the bottle in my hand baggage . which I also aggred...
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Vinayak Kamath
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inconvenience caused by Spicejet employees

I would like to inform you that I was travelling along with my family from Banglore to Mumbai on 14th Feb 2010 on flight SG529 (Ticket PNR: QZ9TAC) scheduled departure 19:05 hrours which was subsequently posponed to 19:40 hours.

As I reached the airport there was thorough checking of ID cards & tickets which was taking quite some time(due to the bomb blast in Pune). As I reached the check in counter at 19:15 hours I was...
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vikram harlalka
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refused boarding in spite of all valid documents

I am a frequent treveller on spicejet and have been recommendind the airline to all my friends and relatives.But the incident today morning has left me bewildered.My parents senior citizens were supposeed to travel under pnr no U1YMBC today from kol to jaipur.I had got the tickets issued from credit card issued by standard chartered and had given them a signed xerox copy as per your rules and regulations....when they reached the airport for...
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Sanjay Solanki
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loss of Baggage

To,
SpiceJet Ltd.,
Cargo Complex,
Terminal 1-B,
Indira Gandhi International Airport,
Domestic Terminal,
New Delhi - 37


Dear Sir / Madam,


Subject: Letter of complaint for a baggage loss.


Complaint no: 54619

Passengers: Mr. Sanjay Solanki & Mr. Ramesh Padaya

Ticket no: C38UEN

Flight...
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Geetali
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fragile Baggage Thrown Manually from Conveyor Belt to Floor & Broken

I travelled from New Delhi to Varanasi on 7th Feb. 2010 on Spice Jet Afternoon Flight.

I had checked in two baggages. On both FRAGILE Sticker was put.

In Varanasi - they mannualy threw both the baggages from conveyaer belt to floor. In the process the packages got broken & the contents scattered and broken.

I lost one portable hard disc & had few broken CDs.

When I went to...
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