Claimed

SpiceJet Complaints & Reviews

1
Last updated May 2, 2024
Complaints 3431
Resolved
410
Unresolved
3021
Quick Links
Statistics
Share
Contacts

File a complaint to SpiceJet

Having problems with SpiceJet?

File a complaint and get it resolved by SpiceJet customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

SpiceJet reviews & complaints page 170

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
PRANJAL BHATTACHARYYA
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Air Ticket Cancellation Charges

I WANT AIR TICKET CANCELLATION CHARGES OF JET AIRWAYS, SPICEJET, INDIAN AIRLINES, KINGFISHER...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
sajjan kumar goyal
from Kolkata, West Bengal
Report
Copy

Damages for Baggage

Sir,

I have traveled in spicejet flight SG 344 and my confirmation no. was R 2 Z F D P FROM jaipur to Banglore and Banglore to Jaipur. on dated 30.09.2009 and 3.10.2009. But while returning from Banglore on 3.10.2009 my baggage suitcase was completely damaged which was reported vide Baggage Irregulaty report dated 3.10.2009 No. 30981 at Jaipur Air port Baggage No. was 381667. My damages was of Rs. 4000/- ( suitcase) corrallite.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
priyanka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

6.5 hours delay with no information

This is reagrding the flight SG -851 dated 26th September 2009 mumbai to Delhi departure time 5.50 AM we went from pune by taking overnight bus
Reached at airport 2 am after 1.30 hour when we went to collect our boarding pass we get to know the flight is delayed ( indefinite) due to technical reasons(unknown) no one was there to answer our questions we asked the staff to call up there higher authorities they were absolutely rude...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gargi Bhattacharjee
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denied to board flight inspite of buying ticket in advance

I had bought a Spicejet ticket through Cleartrip .com. I was suppose to take the flight on 30th of September 2009 from Delhi to Kolkata. I had an medical emergency in Kolkata where my mother stays alone. I reach the airport 15 min before taking off since I was caught in traffic. The representative simply refused to listen to me saying they have closed there list and every one has boared the plane and also refused to refund my money. I had...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
P
prachiti deshpande
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged extra on ticket

I had booked my ticket for date 28 september 2009 .Due to some reasons I wanted to change the date of ticket from 28 Sept to 8 Nov so I saw rates of tickets on your official website it was Rs 2700 including taxes . I called spicejet toll free number[protected] on 20 Sept. , I was informed by Ms Nisha that I have just to pay Rs 745 as charges for changing the date . On 21 sept i.e. today i went to airport and Ms Aurpita charged me Rs750+Rs529....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
W
WING COMMANDER R B YADAV
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non cancellation of tickets

Dear Sir/Madam,
I am a serving IAF Officer presently posted at Air Force Administrative College, Coimbatore (Tamilnadu). I had booked a Round trip from Coimbatore to Delhi for self and my daughter Ms Apoorva Yadav for travel on 19 Sep 09 and 04 Oct 09 respectively by Spicejet Airlines vide PNR No. R1M9CR. Due to my domestic constraints, I realised that I will not be able to perform the journey as per my earlier plan, hence I telephonically...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Parul Agarwal
Report
Copy

Third time bad experience

This is the third time I have had a bad experience with Spice Jet airlines and I have sworn never to fly with then again, nor would I let any of my near and dear ones do that.
Following are my experiences:
1. Flight from Delhi to Pune: On reaching the airport I was told that the flight was pre-poned by 1 hour and had already left. I had received no notification about the same.
2. Flight from Delhi to Mumbai- The flight...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Syed Althaf Ahmed
from Mumbai, Maharashtra
Report
Copy

Senior Citizen was Cheated by Spicejet

On July 4, 2009 - Mumbai Airport 1B terminal - Spice Jet annouced delay of his Chennai flight at 5.30 a.m (dep. time 6 a.m.). They said flight will take-off at 8.30 a.m. We had our connection flight from Chennai to Trichy at 10.30 a.m. Accordingly we approached Spice Jet officials, they cooly pacified us by arranging us (Mother (Senior Citizen), Brother, Brother & Family -3 Adults +1 child +1 infant) Kingfisher Airlines from Chennai to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitish Gupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of Money without booking of tickets

On 6 July 09, I booked a ticket through internet banking for a trip from Mumbai to Bangalore on 15 July 09 wherein an amount of Rs. 3523 was deducted from my HDFC account but no ticket was booked. I request you to please look into the matter at the earliest so that a ticket can be booked for my planned movement....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
J
Jeyaseelan V
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bookings are non-refundable

SPICEJET AIRLINES

I booked two Spice Jet tickets to travel from Kolkatta to Chennai - Aug 15 2009. Today is July 3 2009. I called the Spice Jet customer care to cancel the ticket.

I did not fly due to a personal reasons and was unable to inform Spicejet 2 hrs prior to the flight time for a reschedulement as per their requirement for which they charge an amount.

I requested to Refund of Taxes and...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rini Tochhawng
from Lunglei, Mizoram
Report
Copy

lack of information

I was booked for a Spicejet flight between Cochin and Delhi on 2nd June, 2009 supposed to leave at 11.30 am. When I reached the airport at 10, i was informed the flight had left at 9.30 that morning. There were some 20 people stranded. The staff insisted we had been informed through sms, which none of the stranded passengers had received. The company failed to take responsibility for this inefficiency and lack of customer care....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Animesh Das
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Do not take addl services on the web

My in-laws traveled by this flight from Kolkata to Bangalore. I had pre-booked VGML for both them. Surprisingly, they were provided only 1 meal. Even after repeated insistence by my father-in-law, he was 'explained' by the hostess that the cost was paid for only 1 meal!

Be careful!
Do not buy any of the addl services offered by them in the internet. For me, I will never fly by Spice!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinod Ahuja
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Full refund not given

I booked a spice jet ticket for my wife on spicjet flight SG104 dated 13 June 2009 from Ahmedabad to Delhi (Booking reference number S6B1CN). I later changed the flight to 12 June 2009 (same flight number) and paid Rs. 750 as the rescheduling fee. On 11th June I was informed that SG104 for 12 June has been cancelled. I called the airline and they told me that they will issue full refund of the ticket cost but not the rescheduling charge....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
KALYANRAMAN
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND OF FLIGHT CANCELLED

PNR NO. L6T2DP.

I have booked 3 Tickets by credit card from Coimbatore to Chennai on travel date16.06.09 by flight no.SG282, the flight was cancel/ delayed yesterday, so we have cancelled the tickets, in the counter they informed us the amount will be credited back to your card a/c. self checked the card a/c today & it is not reflecting. pl.credit the amt to card a/c. Their reply

Dear Kalyanraman/Iyer, br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shekhar choudhury
from Mumbai, Maharashtra
Report
Copy

Over deduction on cancellation

I bought air tickets for Banagalore to Kolkata and return.I had to change the dates and hence went in for cancellation.I had purchased the tickets through Srivinayaka Travels, one of the partners of Onestopshop.reference ID nos are[protected] and[protected]. Instead of deducting Rs750/ticket they deducted Rs1820 and Rs.1739.Therefore the total amount deducted in excess is Rs2059.Request you to pl redresss the grievance

Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shouvik Guha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding being charged on a failed internet banking transaction

Respected Sir/Madam,

I have done 2 transactions from spicejet website on 10-June-2009 (through citibank debit card). But when I have cross checked with citibank I found that there were 3 transactions done from spicejet. Please rectify how and who have done the 3rd transaction.
Transactions that I have done are:

Confirmation Number: I6SWAN Amount: 3980
Confirmation Number: Q6QTLV Amount: 6920br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vineet Nishant
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unexpected long delays, no information provided, uncaring behaviour

Hi,

My Parents had Spicejet booking for 29th May, 2009 evening flight from Ahmedabad suppose to arrive delhi at 8:55 P.M.

a) Firstly, no message was sent to my parents at the communication telephone number which was given at the time of

booking about the flight delay which itself is a big misconduct.
b) Secondly, When customer reached airport on time, upon inquiry it came to forefront...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Deepankar Bishow nath Roy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Error in my name

Dear Madam/sir

Pl infom that regarding my air e tickaet found Error in my name in place of MR DEEPANKAR BISHOW NATH ROY, mention Ms Deepankar Bishow Nath Roy. The details of e tickets are furnished below-
1. Booking ID - FL T[protected]
2. Booking date - 16 May 2009
3. PNR NO - X4Q6BW
4. Airline - Spicejet (# 806)
5. Class Economy
6. Deperture date - 15 JUN 2009.
7. From - Ahamadabad...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Amit Gaharwar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New cancellation rule by Spicejet

A new rule has been made by spicejet that on cancellation Rs 750 will be deducted and rest amount will be kept by Spicejet as 1-year credit. It will be NOT be returned to the customer immediately.

I had booked ticket from Pune to Chennai (25th May 2009) and later I wanted to cancel the ticket and too my utter surprise I came to know this rule. I couldn't say anything because spicejet kept on repeating tht you have agreed...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
A
Ajit K.Mathur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loss of Baggage/Missing of valuable Articles

Shri Ajit K.Mathur
10, Oscar Apartments, 17th Road Khar,
Mumbai - 400 052.

Respected Sir,
Subject: Spice Jet no more a Safe Airlines for Passengers. Loss of
missing Articles valued at Rs 1Lac.

I have been compelled to write to you to bring to your kind notice for the Safety of my Fellow Passengers that travelling by Spice Jet Flight is no more Safe & that stern action should...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy