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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 169

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S
Swati
from Ponnampet, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Air travel cheating

My sister and family were supposed to travel today (feb 14th ) from b’lore to Mumbai on spicejet. The flight timing was indicated as 7:05PM during ticket booking. We arrived at the airport at 6:15PM by when we received an SMS & call indicating that the flight was delayed by 40 mins. On reaching the check-in counter at 7:10 PM (after standing in a long queue, with only 1 spicejet counter operational), an arrogant lady by name ‘SHWETA’...
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N
nilladri dutt
from Mumbai, Maharashtra
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worst airline

spicejet is the worst and most unproffesional airline. Indigo is the best.
Both our delhi-kochi and kochi - delhi flights have been cancelled and that too at the 11th hour .
our whole itenenry has to be changed...
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Deepa R
from Panaji, Goa
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Refund for cancelled tickets

We bought 5 tickets online for the Mumbai-Goa sector travelling in March. These were cheap tickets. Due to unavoidable circumstances, we are forced to cancel the trip.

We have noticed that the airline charges Rs 750 per ticket for cancellation, whether it is done on phone or online. This is an exhorbitant charge for cancellation especially if the ticket cost is only Rs 1800 or so. There is no concept of deducting the base...
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AMIT KUMAR
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About 2 hours delay in arrival caused another flight miss and big pain of overnight stay for a alone lady

My mother (POONAM GUPTA) is traveling from Pune to Patna today ( 8th Feb 2010 ) and she is all alone. I booked the air ticket for her and here is the ticket details -

(1) Spicejet (Flight # SG 212) - 1 stop -
Departure - Pune (PNQ) - Mon, 08 February 10, 11:35 hrs
Arrival - Kolkata (Calcutta) (CCU) - Mon, 08 February 10, 16:45 hrs

(2) Kingfisher Red(Flight # IT 4579) - 0 stop -
Departure...
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R
Ronak Valand
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flights delayed

spice jet is the most unrealiable airlines in india firstly i had been travelling back home from india and spice jet flight from ahemdabad to mumbai on the 27 jan 2010 was ment to leave at 7.15 pm but the flight was delayed till 11.20 i tried to book another flight but i was not able to becouse all flight were fully booked.
i took the flight at 11.20 on the other hand i had to catch a flight to london form mumbai at 2 am on 28th jan...
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P
peetamber joshi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

physical and mental trauma

DearSir / Madam,

I peetamber joshi booked one flight to my wife Aruna joshi thru spice jet sg 234 from hyderabad to delhi depart at 1300 PM on 27.01.2010. my wife is 31 week pregnant, prior to book tiket i called to customer care and asked the procedure for pregnant lady they simply said she can travel up to 32nd week, this is very shocking when she reached at shamshabad airport at 12.10PM, the executive who were on the counter...
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P
pallavisharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hassasment

I has booked myself on Spicejet flight SG 606 on 19th Dec from Kolkata to Delhi. I has been the most horrific incidence that I have ever undergone on any airline in India. The flight was supposed to take off at 12:45pm and I was at your counter at 12:00pm (that is after scanning my luggage). I had some excess luggage with me and was asked to transfer around 10Kgs as hand luggage because I wasnt carrying any hand luggage. I did the same and...
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S
Samuel Kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of money of Cancelled flight

I had booked a ticket on SpiceJet airline, Spicejet SG-216 dated 2 Jan 10 which was to depart at 1830 hrs from Bangalore to Delhi. However, due to fog the flight was cancelled. The next day i cancelled the ticket and was promised a full refund within a few days. The date that day was 3rd Jan 10.

On 10th, i still had'nt received my money and i called up SpiceJet customer care who i must say are very well trained to do nothing....
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N
niraj nakhale
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight Cancellation ( No booking done in other airlines)

Dear Sir,

(Lodging complaint on behalf of Anindita Basak, whose I am local guardian )
We booked Spice Jet ticket, Pune-Delhi,

Spice Jet Flight number SG-208
Airline PNR- HZ6BBD
Ticket number- HZ6BBD

Airline Operator cancelled flight just 3-4 Hours prior to scheduled departure.
We asked for bookings to be done in some other airline, they replied "it's not...
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S
Sombir Singh
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

suffering by bad service & extra charges

Dear All,

I am Sombir Singh My contact no. is [protected]
I cheated three times by Spicejet.

The details are given Below:

1. Today(09/01/2010) My flight time was 07:25 AM with the reservation no. QZ71DC.........but the flight depart from Delhi to Amhedabad by 10:40AM...............delayed by 2 hrs......... so would be charge to spice jet for delay in flight.

2. Yesterday...
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Rahul Dubey
from Kotdwara, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deliberate avoidance from boarding

I had booked an air ticket for my journey from chennai to new delhi vide PNR No. V4G7DT, flight SG308 fro rs.3129. When I reached chennai airport I was told that the flight is about 2-2.30 hors late. Accordingly I was given another ticket by the apicejet staff. Security check was done and I was asked to wait for further announcement for waiting. I kept waiting but no announcement was made and when uinmatey at about 2100 hrs I tried...
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M
Manvi Malik
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISCOMMUNICATION AND HARASSMENT

Hi All,
This is to bring to your notice that I had booked three round trip tickets for Delhi – Chennai – Delhi through SPICEJET. Our return from Chennai was scheduled for January 04, 2010 at 6.55 PM Flight# SG 308, I received a call at 3.20 PM on Jan 4 from a Spicejet executive stating due to bad weather conditions they are cancelling the flight. When I asked for an alternate he said he can reschedule it for January 05, 2010 7.40...
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jitha k nair
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New PNR number on postponing ticket

I had postponed my flight ticket from 25th december 2009 to 31st of december by calling spicejet.My previous PNR number was Q445AS.But I did not receive any confirmation or ticket emailed or SMS. I called the customer care executives twice and they repeated the statement that they would immediately send me the tickets . But I din receive any confirmation yet....
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G
gracian sequiera
from Guwahati, Assam
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation &Refunding the air ticket amount due to urgent transfer of duty place

Resp Sir, I booked Air ticket in spicejet on 29th Dec 09 fm B,lore to Guwahati under Armed Froces Personnel Booking Conf No E3HYAV .But due to my sudden transfer (posting) Fm Guwahati to Indore Iam not able to use the flt as my date of reporting to new place is 31Dec09 to Indore due to my transfer problem may I kindly request to cancel the ticket and refund the amount as a spl case please.Also Iam regular passenger of your esteemed and...
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S
Sanjay K. Gupta
from Gaya, Bihar
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Non entertaining of Complaints

This is reference to my complaint on this blog against Spice Jet for late delivery of baggage from Flight No. SG 804 on 24.11.2009 resulting in no show of Go Air Flight No. G8 221 Mumbai - Indore on the same day. In this regard several mails have been sent to [protected]@spicejet.com which is told to be the only site of Spice Jet for lodging complaints. Also several calls have been made to the toll free nos of Spice Jet but every time their...
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Sanjay K. Gupta
from Gaya, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LATE DELIVERY OF BAGAGES

Sir,

I booked eight tickets from ARZOO.COM for Mumbai to Indore Go Air Flight No. GA221 for 24.11.2009. The scheduled flight time was 20:10. Earlier to this I also booked same number of tickets from goa to mumbai on the same day with Go Air. The scheduled time of this flight was 15:10 but the Airline informed that the flight has been preponed to 8:30AM on the same day and since we had other work at Goa at that particular...
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K
Keyur Bhatnagar
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denial of Chance or Cancellation of ticket

I booked a ticket for my brother Sqn. Ldr. Gaurav Bahatnagar and his wife woth PNR number F3SCDM. The filght was from Ahmedabad to New Delhi on 28th Nov 09. Due to some unavoidable circumstances we wanted to postpone the ticket but when i called the SpiceJet number they said that this is a Indian Armed Forces Personnel ticket and it cannot be changed or cancelled. There is nothing written on the terms & condition on the ticket which say...
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Priya Tripathi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude behaviour of spicejet employee

Hello,
Here I would like to log my complaint towards one Spicejet employee, whom I met in Mumbai airport on 15th November 2009. While travelling from Mumbai to bangalore through their one of the Spicejet flight (343).
His details are:
Name: Pradeep Shetty
Emp ID: 2668
Posted in Mumbai airport currently.

His behaviour towards the pasenger was too rude, also he unnecessorily taken 500 rupees...
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Mangesh B
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight takes of without passenger after check-in

I was travelling from delhi to mumbai via spicejet on October 28, 2009. I reached the airport on time and checked-in my luggage. I was waiting for announcement and found that spicejet had left without me. I checked with counter and found that they tried to contact on my mobile which was switched off due to low battery. They did not even bother to make announcement knowing that I was at airport.


I believe they did this...
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Punya Palit
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount charged to Credit Card when ticket not issued

I was trying to book flights from Delhi to Goa on 14th November as they were using the special discount for children. After the amount was charged to my AMEX Card I received a message that the seats do not exist anymore and it will not be charged to my CARD.

I booked this again second time and could do the booking and noticed that the price for one sector has gone up.

But surprisingly I noticed that Spicejet...
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