SpiceJet Complaints & Reviews

Hi,

I have purchased air ticket from spice jet airlines, but due to some reason i have cancelled it.
Instead of returning my money they send me a mail that ...


Any amount remaining from your original booking after the change or cancellation fee is applied, it will be kept in a customer credit for 1-year from the date of cancellation. That customer credit can be used by quoting the above Reservation...

Ref- PNR:X5BWDB
Title : Spice Jet
Complaint Id : 8718
Complaint: The issue is: I had booked one Spice Jet Air ticket as under- Reservation Number: X5BWDB Booking Date : 06 March 2006 Guest Name : JASVIRSINGH BUNAIT *This ticket was cancelled well on time and as per their policy, the amount of Rs. 600/- was deducted and the balance amount was kept reserve with them against my wish. *On demanding this balance amount, they...

I have initally booked ticket on 24/01/09 for jaipur and due to unavoidable circumstance was not able to travel and therefore had asked the airline to cancel the ticket and refund the amount . However they have informed me that the amount cannot be refunded and i have to use their services once again. I have rebooked the ticket for may 27th 2009 for jaipur again. Now I do not wish to travel and once again requested the airline to refund the...

Dear Sir/Madam,
I have done the booking with spice jet from PUNE TO BAGDOGRA, date of travelling 05 apr 09, passanger name is MISS POONAM KATE, mobile no is [protected], Defense id no is 754339 and email id is [protected]@yahoo.com . The above booking is done twice with same details and with two different SBI net banking accounts. In both the cases an error is shown on spice jet site as “some data base error or too many users...

I am really surprised to see how these people treat their customers.

Just to provide few details regarding the incidence:

1) reached airport 8:00 a.m
2) Bought UDF tickets at 8:17 a.m
3) Entered airport immediately
4) Reschedule the tickets at 8:44 a.m even before the schedule flight could take off

As I have paid the bill through my card and still got the receipt with me.br...

dear sir,

on 7/03/2009 i reserved 4 tickets to travel by your chennai flight from coimbatore SG282.

I DID ONLINE BOOKING AND PAID FROM MY AXIS BANK ACCOUNT NO [protected]

PAYMENT ID:8249864

PAYEE NAME:SPICE JET(bill desk)

payment date:07/03/2009 6:47 PM

TXN AMOUNT:RS.6572.00 DEBIT ACCOUNT NUMBER:[protected]

TXN STATUS:SUCCESSbr...

Hello,

I’m a frequent flier of Spicejet. But I’m sorry to say that I’m regretting for choosing Spicejet for my travel and in future I don’t intend to do so.

The reason - I’ve been getting atleast 2-3 calls from State Bank of India credit card executives telling me that Spicejet has some collaboration with SBI which would give 50% discount if I take SBI card. I am fed up of getting...

dear Sir/Madam
We travelled by Spice Jet flight no: 321 from Chennai to Kolkata on 10.2.2009, having seats 8E & 8F and bought one SUDOKU GAME from the on-flight shop, BUT THE GAME-SET IS NOT WORKING, 50% OF THE DIGITS CANNOT BE SEEN OR NOT FULLY DISPLAYED.I AM AT A LOSS, THERE WERE NO CHANCE THAT I COULD CHECK THE PRODUCT ON-BOARD BECAUSE THE BATTERY IS NOT SUPPLIED WITH THE SET, I DID NOT EXPECT TO GET SUCH A FAULTY AND UN TESTED...

I recently returned from dubai and took the spicejet from mumbai to vizag. My duty free bag was taken by the ground staff 1 spice jet lady . She told me that it will be sent to the aircraft. When i reached the aircraft the airhosstess told me its in the baggage i can get it on arrival. When i reached vizag i didnt get my duty free bag . I contained 4 bottles of very expensive perfume. I emailed spice jet righ away. They just dont care for...

SpiceJet service is the most moronic service that I have ever seen.

A word of advise to my fellow travelers. SpiceJet is a cheat. I am quite sure that they have put this 30 minutes or money gone policy so that they can allot seats of those passengers who are even 5 minutes late, to other passengers at higher cost thus, getting a double fare for one seat.

I was supposed to board the plane to Bangalore from Pune...

The Company had showed as the offer of one free on one ! for which we purchased the ticket from them !
while completing the transaction we were not provided with the offer & were cheated by charging us full fare!


NIMIT M SHAH
[protected]
[protected]@yahoo.co.in; [protected]@mtnl.net.in...

I travelled by SpiceJet on Jan.6, 2009 Flight No.SG - 106 (PNR No. GWE3CS) from Ahmedabad to Delhi. I checked in one baggage (No.0151434). On arrival at Delhi, I was waiting for collection of my baggage when I had to urgently go to the toilet. When I returned after a few minutes, the conveyor was empty and I did not find my baggage. When I complained to SpiceJet ground staff, they told me that most probably my baggage was, by mistake, loaded...

I got the booking done in the name of Mr NA Seethi on 17 Dec through internet using the SBI online payment gallery. The booking was for
Guwahati to Bangalore on 19 Dec 08
&
Banglore to Guwahati on 25 Dec 08
I got the booking done using my SBI account No [protected] using internet. The bank branch is Airport Guwahati Branch.In the middle of the transaction, the server got down and the booking was not confirmed....

I have been trying spicejet customer care for the past 2 days to know the status of the flight but either the customer care numbers provided are out of order or not at working.
[protected]
[protected]...

I, Gaurav Bammi was unfortunate to travel by Spice jet on the 14th of December of 2008.



I along with my family traveled from Pune to Delhi on the 14th of Dec. through flight no. SG212 and reached Delhi at 5.15 p.m.



During my flight to Delhi, I even wrote a suggestion form, in which I had the same review that the ground staff is not courteous enough to help. Till this time I was...

I travelled on Spicejet flight SG 219 from New Delhi to Pune on 29th October, 2008. On flight, all the passengers were given a discount coupon each valid for travel in the month of November 2008. When I tried to make the booking, their customer care says that my coupon has expired because the booking was supposed to be made in the month of October 2008.

This information was not told before and now spice jet customer care claims...

I have 2 OLD passengers who have to travel from Mumbai to Chennai immediately after an International travel (from Boston to Mumbai). International travel allows 46 kgs per person, so I wanted to confirm the baggage allowances in your aircraft.



I called up your Customer Care center(Reservations) NOv 2008 around (7:45 AM EST) and asked them for SpiceJet Luggage restrictions. I was told I can take along ‘n’...

Dear Sir,

Last week booked 2 tickets for a Spicejet flight from Goa to Delhi (flight SG-254 dated 18/October/2008 from Goa- Delhi). When I arrived to the airport I was informed that the flight was canceled due to “operational reasons”. When I asked why I wasn’t informed about this change I was told that the Spicejet team tried to reach me over the phone. Since I had my cell phone with me the entire week before...

I boked a ticket of spicejet by travel portal Ezeego1.com from Hyderabad to Jaipur on My father name in Oct. 2007. We reached airport on scheduled time but came to know that flight have been cancelled. Nieghter Travel portal agency nor Spicejet informed me prior for the same. On spicejet counter I was told that I didnt mention my cell no. while booking but it is not possible because cell number is mandatory while online booking. I fill that...

I had cancelled my flight and was given a voucher No. NDBKCL for Rs. 3100/-

I now want to use this credit and they tell me that it cannot be done over the net and you have to use call centre. After calling up, they tell me there will be additional charge of Rs. 100/- for booking over phone...I told them how do i use the credit through the net to which they say is not possible. This means i am forced to use phone and forced...