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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 166

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P
prakashcha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheat

SPICE JET PLANE MAY BE GOOD BUT ITS POLICY AND AGENTS ARE BIG CROOK. I have been cheated by spice jet stating late. There was other 9 passengers who faced the same problem. This happen on 5th december 2010 flight from kathmandu to delhi. I asked spice jet agent if our ticket is sold or we are not registered, they deny to show the board list too and advised us to claim re-fund where we bought ticket. but to my surprise when we claim in office...
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M
m.s.ganesan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card activation

Address:Chennai, Tamil Nadu

My credit card number [protected] got recorded a transaction on 8th Dec 2010 8.44PM for 6.49$ at BELVEDEREINN - txn no 10379065 ( I got this news as a SMS in my mobile [protected]) subsequently I sent a SMS to SBI to reverse the transaction.

Now the card is blocked and unable to use .

If above transaction is false you can unlock the card

Reply to me in m.s.[protected]@essae.in
br...
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S
Shitangshu Shekhar Chakravarty
from Darjiling, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:Darjeeling, West Bengal

PNR No.A6CDBC Payment made through SBI Online of Rs.9,295/- on 13/11/2010.
Same was cancelled on 15/11/2010, after deducting an amount of Rs.1,500/- an amount of Rs.7,795/- should have been credited to my account by these days.
But no refund has yet been credited to my account till date. Please look into the matter and settle for immediate refund.
Thanks.
[censored]angshu Shekhar Chakravarty...
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NitinGogia
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Boarding pass not issued for connecting flight

Address:Mumbai City, Maharashtra

Hello,

This is with reference to my Spicejet booking ID : W4KPDA.

Background of the complaint

I have booked flight from Jammu to Hyderabad which was scheduled to depart from Jammu on 27th Nov’10 at 1PM (SG 852) & from Delhi to Hyderabad at 3:45PM (SG 837). On 22nd Nov I received SMS from Spicejet stating that SG 837 is cancelled.

I have called up the customer care centre on...
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D
deepakshandalyia
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SPICEJET is cheating and not reliable

Address:Jaipur, Rajasthan

I have been cheated by SPICE JET, I have been so hurt that I decided that I am not going to fly in this airlines any more and also suggest my friends not to travel with it.

Couple of months back I asked one of the the customer care people to reschedule the ticket for a particulate date however that guy has rescheduled the ticket wrongly for some other date. When I reached to airport I was shocked that I have not booked on...
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S
sanjaysharma_58
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rescheduling of flight timing without intimation

I had boocked 2 adult tickets on 20 Nov 2010 in spice jet flight no sg502 from bangalore to delhi for 22 Nov 2010 and return flight by SG 501 on 23 Nov 2010
At the time of booking through internet on Spicejet site,the time of departure of flight from Bangalore was mentioned as 0650 hrs,accordingly we reached the airport at checkin counter as 0600 hrs on 22 nov,however we were nt permited to checkin by by the staff on the plea that...
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J
julienegi
from Khandwa, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bribe

Address:Darjeeling, West Bengal

Dear Sir/Madam,



I would like to inform you that , there was a interview held on 18/11/2010 by Spice Jet Airlines at Siliguri, i went for the interview at 11 am there were more than 100 candidates , firstly the interview was taken one by one by the Regional Manager Ms . Mitali and Mr. Ayub Bagdogra's Manager, i waited till 3 pm but still my name dint came , than suddenly interviewer started taking interview...
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S
Seemaa Aiden
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Safety standard

Address:Maharashtra

Safety standard why Different for International and Domestic Airline

Here is the incident which happened

Wrote email to Airline but no response



personal experience....let me know if you agree with me..
Airlines...dnt provide seatbelts for infants u have to argue with them to get seat belts for your childs safety where airlines should be providing and educating you on safety...and...
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S
sandeep belsare
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty aeroplanes / incorrect flying technique

Address:Tamil Nadu

For last more that 3.5 years, I have been flying frequently within india using Spicejet, Indigo, Kingfisher etc. One important observation that I had was - everytime I travelled using Spicejet, I will have severe ear pain while the flight is decending. These has happened EVERYTIME with SPICEJET flights. I feel there is some fault in the aeroplanes that Spicejet has purchased OR it may be due the the faulty flying technique by Spicejet captains...
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O
OIC
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service and Misdemeanors by Airline Staff

Address:New Delhi, Delhi

Maj Gen (Retd) Y Deva with spouse travelled by spicejet flight SG 257 on 13 Nov 2010. The officer despite being a senior citizen and a senior retired officer was harased by the airline on the following accounts:-

(a) The flight was delayed two hours and no information regarding the delay was communicated, despite the airline having known that the passenger has requested for a wheelchair and would face difficulties waiting.br...
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M
Manish Gandhi
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed flight & Missed flight

Address:Gujarat

Hi,


I Manish Pramodchandra Gandhi is frequent flyer and travel through Spicejet regularly
My family (wife and two kids) flew from Ahmedabad to Mumbai on 29th September 2010 and Spice Jet flight SG133 (Departure 9:25, Arrival 10:30) Reference no: Q599CG. It got delayed by 2:30 to 3 hour, so onward journey filght was missed. It was Jet Airways from Mumbai to Bangkok.
They have requested many times to Spicejet...
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P
pallavikaul
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

treatment with passengers

Address:Mumbai City, Maharashtra

spice jet i think is the horrible airline i have ever travelled.the air hostess n the stewards are busy in their own romance
they do not know how to talk to the passengers
politness is a greek word to them
HORRIBLE is an understatement..if you could tell your employess to keep their personal feelings at home
n do their job at their job place
it will be better

i promise i will never travel...
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S
sheku
from Manjeshwar, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of cancelled tickets

Address:Coimbatore, Tamil Nadu

sir

i have booked air ticket thro irctc on 16.06.2010 under irctc pnr no.B6W6X2
(air line pnr Q2Q3DI) FOR A JOURNEY FROM SRINAGAR TO DELHI BY FLIGHT NO.209 DEPARTURE 16.07.2010 NET FARE RS.10439.58.

SUBSEQUENTLY THE TICKET WAS CANCELLED ON 12.07.2010 AT THE DELHI AIRPORT AND WAS INTIMATED THAT THE REFUND AMOUNT WOULD BE RS.7968.00. BUT I HAVE RECEIVE ONLY RS.6396.00 AS REFUND ON 06.10.2010 (TRANSACTION...
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kasturi.mitra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged Baggage

Address:Hyderabad, Andhra Pradesh

SPICEJET flight SG872 from Kolkata to Hyderabad was scheduled for departure at 17.05 hrs on 07.11.2010. The flight was delayed for almost 4 hours. I had to wait at the airport and the SPICEJET people present there was barely civil and said that they had no information about the flight. I reached Hyderabad after 11p.m. At Hyderabad airport I waited for my luggage but the coveyer belt stopped and there was no sign of my bag. Then I saw two...
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Address:Jalpaiguri, West Bengal

DEAR SIR,

WITHREFERENCE TO THE ABOVE I WOULD LIKE TO INFORM YOU THAT I BOOK MY TRAVEL TICKET BR NO.O6M4CG ON 11.01 A.M DT 08/11/2010 THROUGH YOUR SPICEJET WEBSITE

WITH MY SBI NET BANKING A/C NO.[protected] NAME RAMAWATAR CHOUDHARY MY TOTAL AMOUNT DEDUCTED IN MY ACCOUNT RS.16364/-

AFTER 10 MINITES I SEEN YOUR SPICEJET WEBSITE THE SAME DATE SAME FLIGHT SAME NAME TOTAL AMOUNT FOR THAT TRIP IS RS.9524/-br...
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kuldeepchauhan_1
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received the consignment

Address:Shimla, Himachal Pradesh

Sir,
my membership no of the India Today book club are ITBC10396785 , ITBC 0945763, ITBC10396824 and have got call from Bagit today executive that i have won the Rs1,25,690 prize. then i was offered to buy Spicejet mobile phone and asked to pay Rs 1190 as delivery charges for the consignment inlcluding my free gifts and prizes I won. I was given parcel no 300916 from the dispatch section and was told that I would get it on my address...
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D
drsanjeev15
from Muvattupuzha, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding flight delay and damage of some precious items (refund of my loss)

Address:Puducherry

We had a bad experience with spice jet when I, Dr S K Gupta and my wife were travelling from Kolkata to Delhi on 13th June 2010. The flight [no 219] was scheduled at 5 pm but was delayed for 5 hrs. So we reached Delhi at 12 a.m and missed our train for Dehradun [2nd AC fare nearly 1400/-INR]. When we collected our luggage in airport we were shocked to find out that two wine bottles were broken within the side back inspite of keeping “breakable...
+4 photos
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naanil07
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor customer service

Address:Jaipur, Rajasthan

my wife has travelling from jaipur to hyd on 16th Aug through Spice jet airlines, she is an expected mother but inspite of having doctor certificate airline authorities asked us to get a checkup at airport which costed me 500/- Rs apart from mental harrasment to my wife & to me.

Later when i logged a complaint they have sent me apology letter with 500/- gift voucher. To avail this i will end up spending 1000/- bucks apart...
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P
pkagarwal58
from Pathanamthitta, Kerala
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loss of bag,flight SG 112(7/10/10),Belt no 4

Address:Delhi

Sir,
This to inform you that I, Dr. PK Agarwal with my wife and friends got down at delhi Airport(7/10/10,4:10pm) where at belt no 4 while collecting the luggage,the handbag (cherry red) of my wife was stolen. The purse contains:- 1 digital sony camera,2CDs,around 15000s cash,some gold jewellery,a mobile([protected]) and other accessories.
I feel apologise to state that...
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M
Manish_Verma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Redress of Grievances

Address:Howrah, West Bengal

Sub: Redresser of Grievances

Dear Sir/Madam,

I hereby inform you that behaviour of Spice Jet Ground Staff was unpleasant towards me on the Date: 27.08.2010. I come from home town bt train on 27.08.2010. unfortunately my train delayed and reach to Howrah railway Station at 10:00 AM instead of 7:30 AM. After that I hire Taxi from Railway Station, due to caught in rush reach Kokata Airport Spice Jet counter at 11:30...
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