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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 19

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S
Sandhya Kamath
May 11, 2022
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Flight delay passenger unattended

Hello team,

With great regret I need to inform that it has been a very unpleasant situation we are facing today at the Pune airport with your airlines. I am travelling with my spouse and my 10year old daughter. Our flight sg0538 to bengaluru has been delayed for more than 4 hours. We were at the airport by 12:30 and dropped our luggage. When asked for meal voucher at the checkin desk we were informed by your executive that...
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Yesterday, 9th May, while flying from Mumbai to Kolkata, we were given sandwiches . On inspecting we found that there is no mfg or packing date and also no expiry date on the package. On asking the flight steward, he had no clue and just mentioned that it is fresh . On opening one sandwich, we found it is stale and the same was shown to the flight steward.
This is like playing with the health of the passengers on the flight and needs...
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S
Surwade
from Nashik Road, Maharashtra
May 9, 2022
May 9, 2022
This thread was updated on May 9, 2022
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Bad handling of baggage.

Address:Hariom nagar, Nashik road.

Sir,
We was travelled from Goa to Mumbai on 06/05/22 by flight at 17.35 hrs with my spouse.
We started journey from Goa by handed over our two bags in luggage compartment. At Mumbai we found that out of two bags one bag having no wheels and found wheels missing.
We were faced very high problem during this time to reach up to nearest railway station Andheri.
This was happened due to bad handling of baggage by ground...
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W
Wander Lust
May 8, 2022
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Torn baggage

I travelled from Bengaluru to Delhi on May 8th morning. I received my baggage damages . It’s torn deep at back of trolley bag.I raised complain in airport but they have no timelines on when they will call back and talk to me on this issue. Customer care number is totally no use, does not connect .
I don’t even know whether they will get back or not . They really have to compensate for this damage ....
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A
azackria
from Bengaluru, Karnataka
May 8, 2022
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Cancellation of flight

Respected Sir, My name is Abdulla Zackria and I am a Senior Citizen aged 65 years living in Bengaluru. My wife Suhela Zackjria had visited Coonoor (Near Ooty) for a holiday and were to fly back to Bangalore on 22 February 2022 at 20.15 Hours by Spicejet from Coimbatore to Bangalore, Booking ID:NF70XJS6ZJKMNM238555, PNR: T61H3L, E Ticket No.T61H3L. After Web checkin was completed on 21 February 2022 our ticket was confirmed for flying at 22.45...
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N
Narinder singh Pintu
from Pune, Maharashtra
May 7, 2022
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Refund of transaction failure

I try to book my ticket on 29 Apr 22 from Jammu to Srinagar of 01 May 22. It was unsuccessful and my payment of Rs. 9583.00
was debited from my account. UPI transaction reference number is[protected].

Message received from bank is as Follows:-

HDFC Bank: Rs 9583.00 debited from a/c **9778 on 29-04-22 to VPA [protected]@yesbank(UPI Ref No[protected]. Not you? Call on [protected] to report...
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V
Venus14
from Kolkata, West Bengal
May 7, 2022
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Torn baggage

Address:Kolkata
Website:SpiceJet

I was flying with SpiceJet SG 8254 from delhi to kolkata 7.30 pm

I had two checking baggages and I received one torn baggage
So disappointed with the service...
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S
Sumitra Gurjar
May 4, 2022
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Refund

I had my flight on Spicejet and cancelled it due to some emergency issue.
Had been providing all the details and documents regarding why I did cancel the flight, but at the end of the day the customer care service told to accept the voucher and later I can ask for money from to account transfer by requesting through mail. I accepted the voucher but again these people are not ready to transfer the money in my account, nor did I receive...
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J
jems1127
from Pune, Maharashtra
May 2, 2022
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Baggage damaged

I traveled from Dubai to Pune on 23rd April . my luggage baggage was damaged badly to the extend that I cannot use it again. This shows the I don't Care attitude of the people working and come carelessness with the passengers luggage.I want full compensation for the same.I had emailed them still no response....
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G
gokulkrishnan92
May 1, 2022
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Refund

I had to cancel my flight tickets on 21/03/22 due to schedule change of the airline. They promised me to refund 100% amount within 21 working days. Now it is 01/05/22 and still I haven’t recieved the money....
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L
Leslie Knope
Apr 29, 2022
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Booking not done but amount debited from my credit card

I tried to book a flight from SpiceJet website. The booking could not be done but the amount was deducted from my credit card.

It was 5203 Rs. Spicejet customer care says they cannot help with this. I want my refund...
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J
jimkjoy
from Bengaluru, Karnataka
Apr 28, 2022
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Baggage damaged beyond repair

Address:India

My American Tourister Bag was torn and open on receipt at the baggage belt after arrival from Dubai @Pune airport ]on 26th early morning at 4:45AM. It is completely torn, zippers all out and damaged beyond the repair. I need an appropriate compensation for this damage ASAP....
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G
Gopaalgor
Apr 27, 2022
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Cancellation of flights

Address:Zawawi Trading Co. LLC, POBox 58, Muscat, PC 100

On 15th April I booked ticket for Muscat-Ahmedabad flight on spice jet for journey date 30th April 2022. I received confirmed tickets too after I made payment.
Suddenly on 27th April I received an email from spice jet that they have cancelled flight on 30th May and my booking is postponed to 6th May .
This is not an acceptable situation as I have made subsequent arrangements of travel to Surat, Mathura during 1st week of May...
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R
RaghuPS
Apr 26, 2022
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Refund of cancellation ticket

Website:www.spicejet.com

Hello,

This is in reference to the flight ticket purchased from SpiceJet's direct website on February 24th, BNG-DEL.

Later, I received a message and an email informing me that the flight had been canceled due to the pandemic and that they had rescheduled for the next flight.

I won't be able to board the next flight because I booked a bus from Delhi on the same day and they rescheduled the flight...
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L
leo_rocks
from Bengaluru , Karnataka
Apr 26, 2022
Jun 2, 2022
This thread was updated on Jun 2, 2022
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Refund of failed transaction

Address:bengaluru

Dear spice jet

I tried to book ticket from Pune to delhi on 12 Apr 22 and travel date was 23 Apr 22 and had a failed transaction of Rs 6583/- appx. Kindly look in to to and refund the amount.

REFRENCE ID - TXQEN3EN

I have tried to contact spice jet many a times but very poor response. An auto link was forwarded to me but that link is not working. I am attaching the transaction slip from UPI ID...
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S
Srishti Banger
Apr 25, 2022
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About staffs rude behaviour

Address:Surat Airport

A lady named Kinjal at surat airport was so rude. I had an early morning flight from surat to bombay. I only had hand baggage of 8kgs so I requested her to please consider it taking as hand baggage. But she was so rude and was arguing. Spicejet is the worst airlines i have ever had. Earlier also i had to face issues. I am never going to travel back through spicejet....
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M
mayankelite
from Mumbai, Maharashtra
Apr 23, 2022
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Flight change timings

Address:Gurgaon

Hi, We have booked three flight tickets for May 2022 from Spicejet

And all of them have got their timing changed and they always mentioned the reason is unconditional circumstances.

They don't care about people valuable time and connecting flight if we have.

In one of the bookings we have a direct flight from Mumbai to Bangalore with takes around 2 hrs appox but they rescheduled in late night via...
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A
amitguriya
from Kolkata, West Bengal
Apr 21, 2022
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Delay in flight every time

Whenever I have travelled through spicejet the fight time is revising and I am facing it continuously....
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P
Pranjalee
from Morjim, Goa
Apr 20, 2022
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No refund since two months

Spice jet complaint no:09581975
I had tried booking tickets on 12/2/2022 for which Rs 69378 had got deducted from my debit card yet no pnr was received. I had to make another booking through net banking. However, the amount that was first deducted is still not returned by the airlines. It's been more than 2 months....
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T
Tiwwii
Apr 19, 2022
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Braking of zip of check in baggage

I traveled today from Mumbai to Darbhanga under PNR GI245E by SG113. After reaching home found that the runner of zip of one of my check in baggage was forcefully broke at the lock. One small wallet inside was also found opened and items were searched for valuables. Zip of bag was intact while checking in at Mumbai. Probably this happened while carrying luggage form dispersal to terminal due to distance involved. I strongly demand an action...
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