SpiceJet Complaints & Reviews

Our baggage for PNR R613QB for flight SG 696 were not loaded and we were told after landing in guwahati that our 6 bags have not arrived.
same was the case for many other passengers.

Flight was also delayed for 30 mins probably because they were unloading bags.
We received message that our bags were successfully checked in to flight SG 696 Screenshot of which I am attaching.

Yet on the airport...

Hi..

Repeated Sir,

I am writing my complian related to Spicejet in regards to non refund of refunds against cancellation of PNR - PIB3MH and R6QN9L.

I have cancelled the tickets because airline has changed the departure airport and also deducted Rs. 4500 against each ticket. We were forced to cancel the tickets as the departure airport has been changed. Even after this they have not refunded us...

Hi..

Repeated Sir,

I am writing my complian related to Spicejet in regards to non refund of refunds against cancellation of PNR - PIB3MH and R6QN9L.

I have cancelled the tickets because airline has changed the departure airport and also deducted Rs. 4500 against each ticket. We were forced to cancel the tickets as the departure airport has been changed. Even after this they have not refunded us...

Hi I am a student and I booked my flight under student fare which allows for 25 kg of free check-in baggage but after I had paid, my ticket only shows 15kg. I tried calling customer care but she was of no help and did not speak on the phone and stayed quiet but did not even disconnect the call. the call went on for over an hour. I am not asking for any preferential treatment as a student I should be allowed 25kg as per your own airline policy....

Respected Sir,
With high regards and reverence, I Insha Manzoor would like to apprise you sir regarding the trauma I went through by the hands of official of Spicejet at Chatrapati Shivaji Maharaj International Airport. Sir I was travelling from Jeddah to mumbai through Saudi Airlines and reached Mumbai airport by 3.00 am and my next flight to Sringar by Spicejet was scheduled at 5.50 am. After completing my immigration formalities...

I am in urgent need of travel certificate for my recent travel with spicejet on 22/05/2022 from srinagar to mumbai whose pnr is B7JY8F

All other airlines provides their certificate on mail without demanding why u do not .. i want it anyhow....

Hi My name is Prinesh Kizhakkumpadath.

25 th May I canceled 2 tickets. The departure date was 30 th may, from Dubai to Madurai. Total ticket cost is 1609.8 AED. After the cancellation charge the the refund amount is 1181 AED.
I didn't received the amount yet, still am waiting for the refund. I have the screenshot for the refund details. PNR: MDG1VW/ SG. The sad things is 2, I tried a lot to get connect the customer care...

PNR:-GDGQKT
I booked a ticket from Singapore to Bagdogra on 20th Feb 2022. SpiceJet deducted money (149 SGD) but ticket was not issued as website mentioned that transaction with SpiceJet was not successful. I have shared the details of deduction from my bank account with spicejet team and they had mentioned that they will refund me the amount. But it has been 4 months and they have not refunded any money yet.

PNR:HJQWSBbr...

I made booking from jeddah to calicut dated 04/06/2022 and return on 16/07/2022 thru cleartrip and payed 1968 saudi riyal, but flight cancelled by spicejet, so i am eligible for full refund but i recieved only 1413 saudi riyal instead i pay 1968 saudi riyal from cleartrip.When i complaint tothe cleartrip they instruct me to complaint spicejet....

On 01.06.2022, I travelled from Delhi to Kolkata by Indigo flight 6E5219. I further took my flight from Kolkata to Silchar and landed at Silchar Airport by flight 6E 6048 on the same day, to catch my connecting flight to Guwahati through Spicejet SG8169, scheduled at 14.35 I just deboarded the Indigo flight and went to board my connecting flight at Silchar. I went for security check of my luggage and proceeded for baggage drop at checkin...

Rs.3246.00 sent to [protected]@icici from your Paytm a/c 91XX1458. Ref:[protected]. View your past payments at https://m.paytm.me/msg :PPBL

This is the payment receipt of my flight ticket booking on 28 May 2022
PNR No:- SJZB8E
Ticket booked on 28 May 2022
Flight cancelled by Spicejet Airlines
He said under 15 days refund credited in your account but amount not credited yet

Please...

I booked a ticket last Sunday with PNR no JBR2KZ with Spicejet. The airlines rescheduled the the flight without my confirmation and sent me a sms to either change or cancel the ticket. I have attached a screenshot of the same, please check.

Post this, i cancelled the ticket on the website of Spicejet as I was not comfortable with the timing. A screenshot is attached confirming the same.

Since I had never agreed...

Spice Jet Case number: 09728995

Myself Devendra Patil, Passport no. Z2685602 tried to book the Air Ticket from Pune to Dubai for dtd. 10th Apr 2022 with my credit card as specified below. Every time Server error has appeared an amount has been debited from credit card without ticket booking.

Please refer to the below transaction references for which Spice jet has claimed the amount without booking.
br...

We had a morning flight from Jaipur to Ahmedabad.
Landed on Ahmedabad Airport on time, but so much inconvenience was caused due to change in luggage belt no.
Moreover, a person named *Anand Yadav* misbehaved with us ( was travelling with my senior citizen parents and a small kid).
When all the passengers left, 4-5 passengers were standing on the luggage belt no 2 which was announced in flight. No annoucement was made...

Dear sir / mam,
Im Ronak Barbhaya from rajkot.
+91 [protected]

Last month we had a tour of srinagar and other places.
While we were returning to rajkot we had connecting flights from srinagar to delhi and delhi to rajkot from spicejet.

There were 9 people in single PNR. my pnr no. EBP4UZ
Flight no. SG8374 Date.[protected] time:11:55 AM
and we gave our luggage at the check-in...

Hi,

MY PNR is G9UHUC I have book ticket from Muscat to Ahmedabad (Return ticket for 2 person)

Spice jet muscat office has mention below that my money is refund on 1..6.2022 But still i have not received.

I have purchase my ticket from Net banking of State bank of India. but still i have not received refund money.

Muscat spice jet office showing refund amount in Omani Rial & I...

I booked a flight for my parents from dubai to jaipur on 8th of june 2022...flight no SG58.
It was scheduled for 12.50pm...but delayed for 14 hrs.
Is this how u operate ur company.
Still not confirmed when it will depart...now showing 3.20am of 9th of june
Is this a joke to u?
And above all u checked in the luggage..so customers cant leave also
Just stuck at dubai airport
Pls request u to resolve...

I added some money in my spice club account through bank transaction.
The amount was later converted to a voucher without asking me and shared with an expiry date.
This was done in lockdown period and expiry date was Dec 2020.
I tried to reach out to spicejet for voucher extension in every possible way. But their customer care didn't even care to reply back through email or calls.

The money is added through...

Hi team,

I have booked flight ticket on may 10th 2022.due to technical issues in travolook my tickets was cancelled. Till now amount is not refund. I have called many times to travolook customer care, they are telling always next week next week. But already 1 month is completed.

Till now I didn't get refund and support team also responding for the mails.

Please help me, iam suffering lot for...

Senior citizens are traveling; however, there is no option on the website for wheelchair assistance
the customer service helpline, the whatsapp number, the customer service email are not responding

how are senior citizens traveling alone supposed to navigate and find wheelchairs?!?!

not to mention, the website is really tough to navigate around...