SpiceJet Complaints & Reviews

Hi
I have traveled from Mumbai to Delhi on 6 July 2022

At Delhi airport on Ramp i found my bag belt & side pockets are in broken condition and I registered complaint there only on tour desk.
Belt are cut by sharp things

PNR No=REPEXT
Baggage Irregularity Report =46951
Acknowledgement no ==104577

I want 5000 refund from for this bag

Regards
Anil Vaidya
anil.[protected]@gmail.com

PNR: QHTC9H. I travelled from DXB TO IXM. I booked through Mobile app and received my spicemax seat 2F, 2E but food & beverage was denied as it was not mentioned as spicemax passenger. And I paid for the service. I was over charged also as seat was 140aed and I paid 186aed. It was intimated by the cabin crew. So spicejet over charged me for the service i didn't receive. Very disappointed and unhappy with the service

How pathetic your service can be ? First it rescheduled from 14.50 to 14.35 Then again rescheduled to 14.35 to 15.30 stating operational reason. Do you guys even care about time of your passengers? How wonder how you guys running big airline with such pathetic time management?

I booked flight SG756 with PNR number MYHFYC And Hereby, I announce this is the last time I am travelling with SpiceJet Pathetic service !!

As we have depoted from srinagar today at 11:55 am to delhi and had a connecting spicejet flight to Ahmedabad at 06:10 pm. As per cabin crew announcement that the flight cannot land in delhi and diverted to Jaipur, finally we reach back to delhi but the flight has taken off to Ahmedabad. As we reach to the counter at delhi they fisrt tell us that the flight has taken off so cannot do anything. Finally after a long discussion they sent us back to Jaipur in Flight no SG2978 and gave boarding passes of both Jaipur and Ahmedabad. We will reach there at 10 where we can go, kindly provide us accomdation in Jaipur

We have booked from SpiceJet company airtiket on 10thMay2022 for journey on 22thJuly 2022 from Ahmedabad to Dubai vide PNR no:-
D83G3S/SG and Booking reference no:[protected] by giving payment Rs.65118/=through Our Debit card.The Airticket
Was cancelled on 11th may 2022.Company promised to give refund in 15 days.Company has not
Refunded after 70 days of the cancellation the ticket and frequent our
Requests.Please do needful for our refund amount back to us.

I have cancelled my tickets for Bangalore-Jharsuguda flight (PNR:QHMTTK) due to Spicejet's last moment flight reschedule. Upon cancellation, I was provided with the option to opt for refund and I chose the same. However, it's been a month since I cancelled my tickets and am yet to receive my refund. Spicejet have been very unhelpful and incompetent with the worst customer service where there is no way you connect with their customer care executive.

PNR : QHMTTK
Date of planned journey : 22.06.2022
Date of cancellation of ticket/refund request : 19.06.2022
Refund amount : Rs. 12496

Please help me get my refund at the earliest.

My BLR - DBG flight on 17-July-2022 got cancelled. After waiting for more than 5hrs. inside the flight, cabin crew announced that flight got cancelled. During the waiting inside flight they have not provided any meal/food even they have not provide water. I was travelling with two small kinds. Due to this cancellation even one of my kid missed his exam.
I need compensation for this. As per norms they should arrange cab and hotel arrangement but they didn't do anything.

Below two duplicate transactions took place against my CITICARD for booking below flight tickets :-
Chittagong to Kolkata SG74, 30.06.22

Date. Reference no Transaction details Amount
16/06 [protected] SPICEJET LIMITED GURGAON. 17792.00
16/06 [protected] SPICEJET LIMITED GURGAON 17792.00
Contacted Citibank & they requested me to contract merchant Co to solve this error.

On 22.June.2022, I tried to book a flight ticket on spicejet website. Booking failed, but Rs. 52700/- was withdrawn from my account. Spicejet immediately called me and said that if transaction did not complete in 30 minutes, I would automatically get a refund. After 1 hour, I called support team and was asked to submit a ticket with transaction details, so that refund could be expedited. Submitted ticket: 10010992. Nothing happened.

On 29. June.2022, I ot an email asking me to submit necessary details via a link received by email from Spicejet. I uploaded all the requested information on that link. Received a response on 01. July.2022 confirming receipt of the info and processing of refund.

As nothing happened until 08. July.2022, I again called ths customer support number and also escalated it to Nodal Officer of Spicejet. Case No: 10051015. Other than a automated email, even from Nodal officer, I received no response.

On 11. July. 2022, a Customer Relations person, regretted the delay, without any information on when I would get my money.

When I called again today, the support colleagues, blamed the delay on me: They said I had not submitted all requested information and asked me to submit a full bank statement, which proves that I have not received the refund!!

Please help!

Kind regards,
Sriram

To whomsoever it may concern,
This is to bring to your notice that i am extremely disappointed with spicejet airlines. I had booked a ticket for the 20th of July, but even till 36 or more i did not receive any confirmation from the airlines. So i opted for another airlines and did my booking there. Now after 48hours or so the spicejet airlines have confirmed my booking. Now what will I do with flight tickets ?? The airlines even refused to listen to my side of story. This is extremely disappointing and unethical. Pls consider this request and refund my ammount as soon as possible. Thank you .

Https://api.twitter.com/oauth/authorize?oauth_token=RRcYewAAAAAAVK9UAAABggCJPfA

This to inform you that I Ratan kanjilal purchased two tickets from skyscanner vide PNR no QBME8Z dt 28/06/22 from Mumbai to Kolkata by paying Rs 15895/- for your flight no SG 467.
Suddenly I received one SMS saying that I have to pay an additional Rs 4857/- for an extra seat before issuing the boarding card.
I was surprised to know why I should pay extra this amount.However due to urgency I had paid the same amount for getting two no of boarding cards, 6A and 6B respectively.
Please note approaching the checkin counter in Mumbai, your executives were also surprised and could not alloted extra seat. That would mean you have taken an extra amount unnecessarily harassing me.
Requesting you please refund the amount of Rs 4857/- taken for 3rd seat in my account.

I used Spicejet website to book a flight. As soon as I made the transaction, the website went to loading and then timed out. There was no booking made, but amount got debited from account. I have been trying to pursue the customer care for some information but receiving very delayed replies with nothing concrete. I have shared the transaction ID and all required information, and it has been more than one month but still there is not proper response other than "your patience is appreciated" and "we have forwarded the issue to required department". It's a huge amount and I am not even getting a proper reply other than the set standard and automated responses. Highly dissapointed and unsure of when and how can I get my money back which got stuck because of their own faulty website... even spicejet app is faulty.

I Mr Pritesh Parmar, I flew from Mumbai, India to Dubai, UAE last night. At the Dubai airport I found my checkin bags lock was broken and my belongings were missing from inside.
The things I lost from my bag are listed below:
2 set of Watch
Blazer
Shoes
Perfume
Camera

I have attached my ticket copy n picture of my broken bag.

Pritesh Parmar
[protected]
[protected]

My flight was scheduled on 12th july 2022 from delhi to jharsuguda. I had some urgent business in jharsuguda but the flight was cancelled in the end moment and rescheduled to the next day. While booking if it is showing available and while payment as well it is showing available then how can spicejet cancel the flight. I donot have accomodation in delhi as well. Very disappointed.

Dear spice jet

I tried to book ticket from Mumbai to Kanpur on 11 May 22 and another one on 4th June 21 and had failed transactions on both. Kindly look in to to and refund the amount.

REFRENCE ID - K85HTI and N9PCMS

I have tried to contact spice jet many a times but very poor response. An auto link was forwarded to me but that link is not working. I am attaching the transaction slip from UPI ID .

11/05/2022 11/05/2022 BIL/ONL/[protected]/SPICEJET L/SPI
CEJET_WICI11 11, 843.00

04/06/2022 04/06/2022 BIL/ONL/[protected]/SPICEJET L/SPI
CEJET_WICI11 41, 638.00

We booked tickets to shiridi and we r on time to airport also they rejected our tickets 10 members as they r saying 2 mins late

To Customer Relations

Further to my email dated 8th July, I am attaching the relevant photos and also the bill for the new luggage for your reference and action.

I am disappointed you have failed to show appropriate care and concern to rectify the damage caused to me. In a most heartless manner, Spice Jet hides behind a non existent policy disclaimer.

My new baggage was torn by negligence and carelessness your handlers. It has been forcibly mishandled by one of your staff. Please refer to the photos.

My fair expectation and demand is that Spicejet replaces the suitcase with a new model or compensate the bill amount so that I can go and purchase a new one.

I will never get into a Spicejet again, and will ensure that I can broadcast my bad experience to everyone I know, in person, via emails, facebook and any other medium I am able to. I will atleast reach a few hundreds this way who will spread the message to a few thousands.

Please train your handlers to better care for luggage, after all it costs many times the airfare.

My PNR YGSKJN. From spice jet this flight resechedule on 15th july thats why i will not attand my important meeting on 14th july. Customer care not respond my phone. This journey is totally waste

Hi There,

Our refund is pending from May 24th. I have called customer support and also sent an email. They said it will be processed in 10 days but still no progress. Request you to look into this.

PNR L8K3GF
Bhagawati Manukonda
Surya Venkata Sita Boddula
Lavith Manukonda
Kushal Manukonda

Thanks,
Bhagawaty