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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 22

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G
gagandeep21
from Pune Metropolitan Area, Maharashtra
Mar 14, 2022
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Luggage damage

Website:www.spicejet.com

I travelled in Spice jet dated 12/03/22 Pune to Delhi Timing 6:35-9:00 Am
PNR- BF4LWA

I submitted my luggage at check in at Pune air port and when I received it back on Delhi Air port one of the wheel of my Trolly was broken.
It was the worst experience ever with SpiceJet.
Kindly provide me compensation for the same....
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My Fiancee had to fly to Delhi for some medical reason. She booked the SpiceJet Rajkot to Delhi 8:45 AM flight Fri, March, 11, 2022 and due to unusual traffic and unsaid issues she reached the Airport at 8:02 AM and was late by 2 mins and SpiceJet officials didn't allow to onbaord the flight. She tried to explain the reason behind the late arrival and also tried to explain how important for her to travel and reach Delhi on time, but staff...
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N
Nishagarwal
from New Delhi, Delhi
Mar 10, 2022
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Check in luggage

I am travelling from new delhi to Dubai from SG-907 on[protected]. My luggage is not boarded from new delhi. Lost baggage counter in dubai told me that i had power bank in my baggage so spicejet hold my luggage due to security reasons. The airlines not even contacted me in case they face any security concerns so that i can be solved in delhi only. Here i reached dubai a totally different country without my luggage and struggling for even clothes....
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S
Shrinivas1611
Mar 8, 2022
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Refund not received // LYNOAHC1

Dear Spice Jet Team,

Please note I have a cancelled booking # LYNOAHC1 with Spice Jet which was fully refundable ticket, I have sent multiple emails to the booking agent since 21st Jan, 2022, but there is no positive response from them. only response I get is that they have not received refund from Airline so far.

Can you please check and advise me the current status of this refund.

I have attached...
+8 photos
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Kanishk pratap singh
from Gurgaon, Haryana
Mar 7, 2022
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Mishandled my luggage

Travelled from Udaipur to Delhi (yesterday) on 6th March in Spicejet Airways. The luggage I received after arrival was badly damaged with evident signs of mishandling. It looks like they have tied it to a car and dragged it all the way while it was scratching against the road. There are damages on the wheels, scratches on the body. Now I don't think I will be able to take it anywhere....
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S
Swan13
Mar 6, 2022
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Complaining about seat

Iam onboarding on yesterday flight pnr N9U4XS I found my seat is covered with ashes...this is so unprofessional behaviour from your side.Next time I give a second thought before booking in spicejet....
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P
Pranjal544
Mar 5, 2022
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Money refund in bank account

Address:Deoria up

I have booked my flight during covid lockdown in 2020 march but flight cancelled due to lockdown i didn't get money in my bank account they given me credit shell which is used only for flight booking but I don't want to fly anymore so i want to get money in my bank account...
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S
Subhoshmita M
Mar 5, 2022
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Refund for negligence of Spicejet

Dear Madam/Sir,

I am writing for an awful experience with Spicejet. I booked a ticket with Spicejet from Dubai-Delhi-Kolkata. After I reached Delhi for my first immigration none of the staff attended for my clearance. They deliberately delayed with no response and after pressure from the head of immigration office few incompetent staff attended and started arguing on I didn't fly with Spicejet while going to Dubai but they...
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B
Bhavna Srinivasan
Mar 4, 2022
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Did not get refund on hot meal

I had prebooked a hot meal for my spicejet flight however on flight i was informed that they did not get it, so i had to order and pay again for the in flight snacks, i was assured i will get a refund however no one got back to me about my issue...
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R
Ratanu
Mar 4, 2022
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Hotel accommodation for flight reschedule

My flight has been rescheduled for one day and I am getting informed just 2 days back which includes Saturday and Sunday. I called the customer care and asked for hotel accommodation, they told that Saturday and Sunday are not working days so complaint cannot be resolved within these days. Why the flight rescheduling information is provided on the last workday?? Please provide me accommodation of a day as I am travelling from one city to...
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W
Witty Mind
Mar 3, 2022
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No refund since 2 months

Hello

My name is surendar.I have booked flight from chennai to kolkata using my icici debit card. Flight timings are around evening 6.30 by 24 th December. But still never received any booking confirmation. Our money got debited but still no confirmation around 24, 500 inr. Kindly address this issue as soon as possible.

I even raised complaint through phone AND COMPAINT NUMBER IS 08621604

Pnr...
+5 photos
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M
Mukesh Boudai
from Chennai, Tamil Nadu
Feb 28, 2022
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Ticket Booking Boarding Pass download

Address:Gurgram

I had booked flight for my parents, Delhi to Silchar (PNR Number LE3HMT, Last Name Boudai). The flight was about to depart from Delhi at 08.50 PM. Spicejet's website was showing message that the Boarding Pass will be e-mailed 12 hours before departure. No boarding pass was emailed. Then I logged in to Spicejet’s website at around 10.30 am and manually downloaded the Boarding Pass. There was another option to get the Boarding Pass on e-mail....
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Y
yash1995
Feb 28, 2022
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About baggage irregularity and pilferage

I had travelled to mumbai on 2nd Nov21 SG710 DXB-BOM. My bag was offloaded from the flight due to space restrictions and was delivered to me after 3-4 days at my postal address. When i received my bag & opened it i was shock to see that the expensive items were missing. After that i am in touch with spicejet for compensation of missing items but they are not ready to compensate....
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J
Jaisaru5
from Bardhaman, West Bengal
Feb 28, 2022
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Customer Harassment

Change my booked paid seat at last moment before travelling. I booked on 20th feb seat 13B while doing web checkin and received boarding pass same.
But just before travelling my seat changed to 24D.
Attached earlier boarding pass for reference....
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J
Jawaharahamed
from Chennai, Tamil Nadu
Feb 27, 2022
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Ticket not issued

I booked ticket for 02/3/22 from Dharmshala Himachal Pradesh to Delhi and amount Rs 8741 deducted on 24/02/22. But ticket not issued and spicejet portal compliant registered and no reply .pls help...
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V
Viju766577
Feb 23, 2022
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Flight changes

Sir I have booked my flight SG 1044 with pnr no EI8E4R For 23 feb 2022 at 1745 hrs
But now it shows that flight has been changed and timing of departure is 1950
It’s not fare because according to my booking I have planned my next destination journey from Jaipur.
Now it become inconvenience for me
Please help...
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A
Ankit131995
Feb 22, 2022
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Cash Stolen from the Baggage

We have a flight from dubai to delhi (flight no. SG 706) on 21st feb 2022 at 11.25 PM and thereafter connecting flight from delhi to kolkata ( flight no. SG 8263) on 22nd feb 2022 at 7 AM. Booking name was Ankit Singhal and Shalu Mittal having ticket number - PEKL9Q. After reaching home when we open our baggage we found that our cash of Rs. 18, 500 was stolen and all the small kits were opened and all other things are messed up. This is really...
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A
active_user
Feb 22, 2022
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Very rude staff and charged extra money

I had to board my flight from Bengaluru to Gwalior on 21/02/2022 at 1:05 pm. PNR: Y5MMGR
On doing check-in through the app and website, it was failing again and again and redirecting to the same page. On calling customer care first they were very casual about the situation and upon insisting to help, they said it's auto check-in upon asking for the boarding pass they were just saying it will come. At 11:30, I even told them that my...
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M
mohanamit
from Abu Road, Rajasthan
Feb 21, 2022
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Rescheduling and cancellation policy

I have booked a connecting flight from Gorakhpur to Udaipur which includes Gorakhpur to Delhi & then Delhi to Udaipur scheduled on 22nd February with make my trip app. 1st they have rescheduled my flight of Delhi to udaipur from 22nd Feb to 23rd Feb. When I have asked to reschedule my 1st flight also on 23rd but they have refused for it because of different PNR.
Then I have cancelled it.
Now two days back they reshedule flight...
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Flight date 29th March 2020

Airline : SPICE JET

Flight no.SG8391 PNR N7ETFV

Price of ticket : Rs 3345

Reason for cancellation : COVID AND LOCKDOWN...
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