SpiceJet Complaints & Reviews

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PNR KB345Z
My flight was rescheduled and as soon I got the notification I initiated the process of cancellation as it was not feasible for me to catch the alternative flight.But due to pathetic customer services of Spicejet I was not able to cancel the flight.No response to mails messages, no calls received.Is this how Spicejet earns profit by stealing hard earned money from people.I demand full refund and its strict action against...

Rs. 9034/- has been debited from my Amrican Xpress credit card on SpiceJet website on 03.03.2022, but that money has not been returned to my account. I had complained about this in writing to the SpiceJet official, whose complaint id is 09501093. Necessary action should be taken....

Dear Spicejet

Please can someone telephone me regarding the matter below.

Uk number

+[protected]

I require the tickets for flight I have paid for.

Delhi to Amritsar Thursday 19th May 2022

Thank you

Mr Terry Rann

Sent from Samsung Mobile on O2

-------- Original message --------

From: Terry...

I was rightfully eligible for a flight refund because of +2 hours of delay in flight departure. I know that the terms and conditions are updated according to the new covid rules and are dynamically changing. But after several read-throughs, I emailed them, and the support team has constantly denied responsibility to compensate the loss with anything. They just thanked me for the feedback and closed the case. So this complaint is regarding...

Good day!

I had booked a flight earlier for the 8th of March through SpiceJet.
Flight number : Spice Jet SG-609
PNR : T9V4PS
It had automatically been rescheduled to the day after, which won’t work out for me as I am travelling from Chennai to Varanasi and then immediately from Varanasi to Delhi.
If I reschedule this I would have to cancel all of my hotels and corresponding flights.
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I had a confirmed ticket on 27th March 2022 from Bagdogra(IXB) to Kolkata (CCU), the ticket price was Rs. 6601 all total. On 14th March 2022 morning, SpiceJet abruptly modified the ticket without my consent and any communication and shift the booking on 1st April 2022. We both work on private sector and we have to return on Sunday i.e. 27th March 2022 else their will be official consequences. We all have our meetings, errands to run and have...

I had a flight from Jaipur at 5:20 am and I reached at airport at around 4:00 am, I asked them to help me in getting my boarding pass but they were not listing and was sending me from one counter to another. I have all the bookings The officer at the airport was rude, arrogant and not at all cooperative.. he was asking for 7000 additional money for giving help and getting a boarding pass..

I have taken a video of this person...

I had booked a flight ticket from Mangaluru to Bangalore on 26/03/2022 20:45 and had Checked in through Web Check in and was told that boarding pass would be sent to registered mail id but I didn’t receive any mail and I was stopped at the security gate for around 30mins for not showing the boarding pass which I had not received. I tried checking in from airport itself and everything was fine and was told that I would receive the...

My name is Eeshan Mishra. I booked a flight from Patna to Pune for 28th March(14:30-16:55) on 25th March at 19:07 through the official Spicejet webpage. After payment of Rs 7757(reference Id:[protected] through net banking was completed, the screen froze on loading card details and then showed an error.
After contacting customer services I was informed that there was a portal issue and that the payment will be refunded in 8-10 days....

The SpiceJet in Bangalore airport, Didn’t answer questions properly and was using their personal mobile phones while customers queued up to ask quarries. Made my sister miss her emergency flight and wouldn’t allow refund and also charged 300 rupees to print out the ticket which was not needed to be charged as they said security would allow passage with an E-ticket and E-identity proof....

I Jivesh Anand with family travelled from Goa to Pune with SG-526, PNR S5QLYR on 22nd March 2022. Had a bad experience in the flight. The allocated occupied seat was completely broken, the image is enclosed.

I had booked a dedicated seat for my infant for ensuring comfort to him while travelling. However, situation gave me a terrible experience, when my son Madhur Anand got injured due to the broken seat. He fell down due the...

Case number: 09598007
I booked flight DXB-MUM-DXB on 18th March. My credit card was charged. But did not receive flight confirmation. Then I received call from Sunil of SpiceJet within 4 minutes. He said payment by credit card has not come through and I need to make payment again. I told him that my bank has charged me for it already. He said he will ask his back end. He called again after one hour and said no, payment is not charged...

I had booked Ticket With PNR GE3S8Q Which was supposed top be flying today at 16.20 UAE time but due to grand child health issue had to reschedule the flight and when I approached Customer service Team in Dubai they rescheduled the Ticket but with additional price of Aed 410/- which is sorry status . As i couldn't do online i had to visit the office & instead of guiding rightly they just pushed me to take ticket of additional fare .
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Two imported power banks got missing from the check-in luggage, on flight SG 8963 i was traveling from New Delhi to Srinagar dated[protected] and it was promised from the spice jet representative on arrival at SRINAGAR to provide the power bank on return to NEW DELHI on[protected]Round trip). When i returned back on[protected] at the delhi airport representative (VINEET) spice jet station master misbehaved and said we didn't receive any...

Two imported power banks got missing from the checkin langugae, on flight SG 8963 i was traveling from New Delhi to Srinagar dated[protected] and it was promised from the spice jet representative on arrival at SRINAGAR to provide back the power bank on return to NEW DELHI on[protected]Round trip). When i returned back on[protected] the delhi airport representative (VINEET) spice jet station master misbehaved and said we didn't received...

The following tickets were booked in the Spicejet flight, flights were cancelled by Spicejet. Later I had sent several mail to the customer care email - [protected]@spicejet.com and several time i tried to call the customer care number[protected] but they will hold the call for more than 30 minutes and I never had spoken to any one. I request you to refund the amount.
1. PNR - ZEKK4Q - Passengers - 3
Travel date : 07.01.2020...

I travelled from Delhi to Goa on 4th March 2022 through spicejet. When we landed I left my small bag in the aircraft. Within 10 minutes I realised and went to the ground staff. She refused to help. When I forced her she said we discard the left over bags immediately. How can you discard a bag within 10 minutes. All other airlines have a lost and found baggage counter. But spicejet had none. Such unprofessional people....

Hi Spicejet,

I earlier booker a flight for 29th March from Jammu to Pune which was via Delhi.
1st notification i for of time change which shifted to 14.30 from 12.30pm
Second notification i received yesterday where my connecting flight which is from Delhi to Pune has been changed to next day 30th March at 9 am.

This is extremely unacceptable and you should not run such flights.yesterday when I...

Hi Spicejet,

I earlier booker a flight for 29th March from Jammu to Pune which was via Delhi.
1st notification i for of time change which shifted to 14.30 from 12.30pm
Second notification i received yesterday where my connecting flight which is from Delhi to Pune has been changed to next day 30th March at 9 am.

This is extremely unacceptable and you should not run such flights.yesterday when I...