SpiceJet Complaints & Reviews

I have booked ticket in Spicejet for Journey from Ahmedabad to Goa for 11th April 2020 but due to Covid-19, there is lockdown in a country and all flights were cancelled by Government. As per Government Guideline, the amount will be kept in credit shell till 31st March 2021 and if that amount is not used then they will initiate refund and will get credit into account within 7 to 10 working days.

I have not used that credit...

Sir,
I travelled Delhi to Srinagar than my bag broken....

Dea SIr / Madam,

I had booked on 21/02/2020 for my family return ticket on spicejet airlines from Delhi to bangalore through GOIBIBO. Due to covid lockdown the refunds were delayed. On supreme court orders also they were suppose to refund the same by 31/03/2021 which is still not recived by me. they is no customer care support from both Spice and Goibibo. the call does to get connected and there is no reply made from either...

In the middle of April, my wife had booked us on a flight from Hyderabad t Dehradun via Bangalore (PNR: Y5Y5KR). It was scheduled to depart on 14th May 2021 at 5AM and land in Dehradun on 14th May 2021 at 11AM. However, that flight got cancelled and we were put on a flight that now arrives in Dehradun on 15th May 2021 at !2:20 AM. Due to this, we have requested Spicejet to cancel our flight. However, they have charges us Rs. 5, 998 for cancellation....

My money not return...

Specejet modified the flight timing against my PNR no.RFVBMN . Subsequently I had to cancel the flight for mis match of my timing to travel . You have initiated a payment after deductions of almost 3/4th of amount from claim. Unable to understand that it was not my mistake - The mistake is done by the Spicejet. Request to arrange refund for the full fare.

Sector Chennai Delhi : 2 pax KG Subramanian and KS Lalitha on 19.06.2021br...

Yesterday I received a call regarding job from Spicejet airlines and they convinced to pay Rs 3500 for registration(which was refundable). Today after they scheduled the interview they were asking me to pay Rs 16500 for document verification and I refused and said that I want to cancel it and I want my refund after that now they are not answering my calls and mails. Please help me get my refund back....

PNR #: HCFGRG
Yatra reference no.[protected]
Transacted Amount: Rs. 60, 119/-
Onward journey: 10-May-2020
Return Journey:. 16-May-2020
I am Ganesh Ramakrishnan, have requested for refund o[censored]nutilized Credit Shell full amount, multiple times with SpiceJet and Yatra.com, yet no response. Requesting you to process the refund of my full amount ASAP. Thanks in advance. Ganesh R....

Dear sir,
My PNR number is I6EVTY
The ticket was cancelled on 30/03/2021
But the refund amount still not received from spicejet.I have written mail many times to spicejet.But no response from their side.
Please do the needful
Mobile number is [protected]
My name is ARUL SUDESAN

The message I attached here for your reference It was received from spice jet on 30thMarch, 2021
Dear...

DEAR SIR,
Very sorry to complain about this matter.
The refund was delayed for more than a year.What is the fun in telling
that it will be settled at the earliest ?
You promised me it will be credited back to my account within TEN
days.Finding non crediting now i think that your intention is only to
hold on to my money unauthorized and hence make trouble to me.
My request is that it should...

Hi Team,

This is with refrence to PNR LEE3GQ.
We booked flight from IXB to PNQ, but original flight from DEL to PNQ SG 8938 on 20 Apr got cancelled. And we were offered a flight on next day SG8185. This change was inconvenient for us and we asked for flight cancellation and full refund. Below is the acknowledgement provided to us at Delhi Airport. After 15 days of cancellation request yet no refund receive. Request...

Hi Team,

This is with refrence to PNR LEE3GQ.
We booked flight from IXB to PNQ, but original flight from DEL to PNQ SG 8938 on 20 Apr got cancelled. And we were offered a flight on next day SG8185. This change was inconvenient for us and we asked for flight cancellation and full refund. Below is the acknowledgement provided to us at Airport.
After 15 days of flight cancellation yet we did not receive refund....

They cancelled the flight...it was an emergency for me to reach the destination as my father is sick...even their PAYTM Gateway charged me with the convience fee... what type convenience is this... I will complain about this matter...

I had flight booking for 28th March (PNR: JJELKB) from Mumbai to Leh and I had opted for Covid Test service which was scheduled on Thursday 25th March for me and my family.

But due to sad demise of my family member same morning, I had to cancel my trip and Covid Test service for which Rs. 897 (Rs 299 per person) was already paid.

Test Appointment reference numbers are as follows,

1. Harshad Devaliya...

ReF : # PNR S5QT5L DEL – GOA for travel on 21 May 2020 : # PNR TE5QND GOA- DEL for travel on 25 May 2020 : # PNR MCGU7T GOA- DEL for travel on 12 May 2020 : # PNR F5RESL DEL – GOA for travel on 08 May 2020 I did above 4 bookings for travel to Goa & back DIRECTLY ON SPICEJET WEB SITE & paid thru my Credit Card. However due to CORONA restrictions these flights did not operate. The money is yet to be refunded from the Credit Shells for these...

I have booked spicejet flight on March 21, 2021 for the return flight from Mumbai to Patna dated on 21 April and 30th april, 2021, respectively.
I have booked two more flight on March 28, 2021 . First was from Hyderabad to Patna. Second was from Patna to Mumbai. I have to cencelled

Due to covid i cancelled all the flights on 17th April, 2021. As per DGCI guidelines, i should get full refund for cancelled tickets. I...

Spice Jet did mishandling my baggage from dubai to india. when I come to on indian airport i have found that my 1 bag is missing when i told to spicejet that my 1 bag is missing they give me a form to fill and assure me that i will receive my baggage in 3 days. i fill that form and went from airport towards my city. after 5 days i got a phone call that spice jet will return my baggage but when i went to receive my bag it was totally damaged...

This refers to PNR LDER4Q.
Against above PNR spice jet confimed on 14th April that the refund is due and that they will disburse refund on my Bank Account.
Certain documents as far as name, account details were given as requeted by Spice Jet.
I regularly contact the customer care and they say that I will get the payment in 2 days. This is happening again and again.
The amount involved is small and I fail to understand...

Sir/Madam

I have booked my ticket on 2nd April 2021 during the offer from 27th March to 4th April 2021 as there was no change fee to reschedule flight one time as per news in times of India & other website and also msg on SpiceJet Website which is now not showing as new msg is showing but today when I had conversation with customer care executive after painful waiting time since last one day to reschedule my flight he told...

Respected Sir/Madam
I had cancelled my Air ticket of my Spice jet flight with PNR No:- U9J9MS
for dated 24 April 2021 for Srinagar to jammu.but i had not got the refund from you.As spice jet informed me that they sent refund amount to you.Please inform me the status.
Thanks
Regards
MR RAYEES AHMAD BHAT
[M]:- +91 [protected]
Email: [protected]@gmail.com...