Claimed

SpiceJet Complaints & Reviews

1
Last updated Apr 15, 2024
Complaints 3430
Resolved
410
Unresolved
3020
Quick Links
Statistics
Share
Contacts

File a complaint to SpiceJet

Having problems with SpiceJet?

File a complaint and get it resolved by SpiceJet customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
SpiceJet
Customer Service Contacts

SpiceJet Phone Numbers

Phone
+91 965 400 3333
307
224
+91 987 180 3333
108
154

SpiceJet Website

SpiceJet Head Office Address

Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar
Chennai
Chennai District
Tamil Nadu
India
600028

SpiceJet reviews & complaints page 41

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
from Coimbatore, Tamil Nadu
Report
Copy

Regarding worst experience from your staff

Hi Team,

Our family 11 people we booked a flight from Patna to Coimbatore on 28th January 2021 at 1.10 pm, due to bad weather fog we reached airport at 12 pm, due to hurry it's our mistake we didn't know web check in was mandatory this may be our fault but when we asked your staff he is so arrogant he said boarding closed leave the place and he said write in exit pass leave it may be the situation but he might be bit polite...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neelam@123
from Mumbai, Maharashtra
Report
Copy

Refund should be submitted to bank account not to credit shell.

My flight was cancelled due to corona crisis and ticket amount was deducted from bank account. After that it was credited to credit shell then we booked flight . Due to personal problem we cancle flight. Whatever amount we get after cancelletion is credited to credit shell. It should be credited to our bank account. As per your rule, cancellation charges deducted.
I request to you that final amount should be credit to our bank account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rakeshkhedwal
from Bahula, West Bengal
Report
Copy

S6ZM6L Refund

Address:India

My booking with SpiceJet having PNR S6ZM6L was booked on 17/03/2020 for travel on 19/06/2020 Srinagar/Jammu.

Due to Covid they cancelled the booking & has kept the booking amount for travel within March 2021. I have earlier also written to them that they fully refund my amount as I have not cancelled any booking.

I'm asking for full refund again...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:47 badant nagar morar

Sir,
PNR: SI84TH/SG
Booking Ref. No: 76115715
Booked on: Thu, Dec. 17, 2020 22:27 Hrs
As per my discussion with deputy manager spicejet (chennai)
I request you to provide me with my refund amount.
I am attaching my flight tickets for your reference.
I also want to complaint about missbehaviour of the spicejet staff
at chennai airport.
I have recoreded the complete conversation...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
king90
from Bengaluru, Karnataka
Report
Copy

Regarding rude behaviour and threatening from spicejet staff

Actually tushar a restaurant owner traveled from bangalore to patna on dated 22nd of january 2021 with my sister and mother.. First of all when i went to the baggage drop counter at bangalore airport.. The way lady from the counter behaved was really unacceptable.. The way she was talking i felt like spice jet is doing favour upon me and my family taking us to patna then too i thought let it be but when i boarded the flight and after dat...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:KRAZYTRIP, 1ST FLOOR - HOUSE NO: 08, DR. B K KAKATI ROAD, ULLUBARI, KAMRUP METRO, PIN: 781007,GUWAHATI (ASSAM)

Sir/Madam,
my spice jet(sg8904) pnr(GDS/Airline PNR :
GD1Y5D), flight is cancelled by spice jet airlines but agent refunded by deducting service charges(Rs.69), is it legal or illegal, kindly brief....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ridhi baheti
from Mysore, Karnataka
Report
Copy

Lost airpods

I was travelling on the Hyderabad to Belgaum flight on the 14th of January 2021 (4:55). I have lost my apple airpods on the fight. My seat number was 18A. Can you please check into it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonika Bengani
from Delhi, Delhi
Report
Copy

No breakfast provided in the delayed flight

Pre-booked breakfast
Still no breakfast provided in SG-126
DATED - 17 JAn 2021

Pathetic services.

When other flights get clearance, why spicejet is not getting clearance?
You have inproficient pilots, inproficient Boeing....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajith Ahamed
from Delhi, Delhi
Report
Copy

Robbery

Address:No: 21-A Cumbum Mettu Main Road Ward: 13 M.K.M Lane Cumbum 625516 Tamil Nadu India

Dear Ajith Ahamed Sowji Ahamed,

Your complaint of mishandled baggage with SpiceJet has been registered with the Report Reference Number IXMSG2100004P.

To view your bag(s) details, please visit DPR/PIL Report link. This link is only compatible with desktops & laptops.

We sincerely apologize for the inconvenience caused and appreciate your patience and cooperation.

Enlisted below...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vmukund1
from Pune, Maharashtra
Report
Copy

Money Deducted but No Confirmation Number , No SMS, No Email

Yesterday 16:15 I booked Mum-Rajkot return ticket from spicejet website (23rd departure and 26th return - both morning filight.
Money was deducted from account but even after 24 hrs, no SMS/Email with PNR /Confirmation Number nor even acknowledgement of receipt of payment.

Checked with bank to - transaction was successful.Calling
customer care numbers - in queue for more than hour. Visited
Pune airport...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinam Parihar
from Pune, Maharashtra
Report
Copy

No refund provided for flight cancelled due to lockdown

I have booked my flight from SpiceJet India with PNR DBY8GW . Date of travel as 30th April 2020 from Bangalore to Delhi. Due to lockdown imposed on 22nd March 2020, it was certain that my flight will not operate so I cancelled my flight booking on 1st April 2020 thinking that as flights will not operate in lockdown so I will get refund for my booking if i cancel it.

Finally the flight got cancelled, but SpiceJet is not giving...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Dear Concern,

Please be informed that l, Mr Abu Md. Sofiul Ajam, 274/2 Uposhahor Housing Estate, Rajshahi Cantonment, Boalia, Rajshahi-6202, Bangladesh, DoB: 12/07/1975, PP: PQ 0875420, N: BD had booked 3 nos Dhaka-Mumbai Economy Class (Refundable) air ticket in SG-64 SpiceJet airline for the journey on October 18, 2020 from Dhaka to Mumbai against the booking ID: TJ[protected] and under the PNR: C6VL2F through Rafi Tours...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reginald Pathrose
from Ambattūr, Tamil Nadu
Report
Copy

Fraud in Student fare Tickets -PNR-ZF4TUD

My daughters (students) booked tickets from Mumbai to Trivandrum on a Spicejet flight dated 15th December 2020. Spicejet collected college ID details while booking giving an impression that they are doing a real service to students.

Spicejet communicates on its website that the Student Fare tickets ae refundable and gave the false impression that cancellation fee will not be charged. If they are ethical, they should have mentioned...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Albert James
from Port Blair, Andaman and Nicobar Islands
Report
Copy

Refund issue

Had booked a spicejet ticket for 2nd april 2020 from port blair to chennai (pnr:hhqv4r), which was cancelled due to covid situation and isn't refunded yet....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Salman Ali Official
from Powai, Maharashtra
Report
Copy

Cabin crew

Service is very very very poor
Plz Train your cabin crew to treat good to passengers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sidharth Sethumadhavan
Report
Copy

Refund on credit shell

Address:India

Dear Representative,

I had a confirmed booking from DXB to COK for the date 25/04/2020 but due to the pandemic all flights were cancelled and the amount was put as credit shell. As per the website the credit shell is valid to book until 1 year from the date of creation which in my case expires on January 2021.

I would be obliged if you look into the matter personally and request the refund of the credit shell...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kaushik_np
Report
Copy

Refund

Address:India

I have canceled my flight ticket last month and still waiting to receive refunded amount. My PNR no. Is WCB4TZ. My name is KAUSHIKKUMAR PADHIYAR...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahesh mokkala
Report
Copy

Agent

Address:Bangalore airport

Not giving proper information of your agent Mr shaghva Emp No120481

Plz replace this person other wise customer will suffers very badly....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manibharathi sivakumar
from Delhi, Delhi
Report
Copy

Urgent query to avoid airlines name spoiled

I have booked ticket for chennai to Mumbai 6;30 flight on 4th Jan 2021 Monday. I am regular cus I reached airport 50 min before. Little delay only. No baggage to put luggage. But manager in charge balaji your airline make further delay and not allow inside and make stress and loss time and money for official and even have time. We are regularly booked spice jet only.
PNR : MF81RA. Kindly consider my query to avoid the airlines name...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Muhammad Hassan
from Delhi, Delhi
Report
Copy

Request for refund

Address:Guwahati

I was charged 2500 for 5 kilo. I am a first time traveller and had not enough money with me. Please refund. I am really disappointed with the service 😭.
Your help is much appreciated....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy