Claimed

SpiceJet Complaints & Reviews

1
Last updated Apr 15, 2024
Complaints 3430
Resolved
410
Unresolved
3020
Quick Links
Statistics
Share
Contacts

File a complaint to SpiceJet

Having problems with SpiceJet?

File a complaint and get it resolved by SpiceJet customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
SpiceJet
Customer Service Contacts

SpiceJet Phone Numbers

Phone
+91 965 400 3333
307
224
+91 987 180 3333
108
154

SpiceJet Website

SpiceJet Head Office Address

Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar
Chennai
Chennai District
Tamil Nadu
India
600028

SpiceJet reviews & complaints page 40

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pankaj Sonak
Report
Copy

Rude and abusive behaviour

Today, I.e 22nd of Feb 2021, I Pankaj Sonak and Ghanshyam Jawale were not allowed to board SpiceJet flight to Jabalpur from Mumbai - Sg2842 by their staff Mr. Abdul, who rudely and abusively obstructed us from doing so, inspite of 5 mins remaining for the gate closure .
There was also problem of SpiceJet QR code on the mobile boarding pass, which created immense inconvenience to us . For which we were issued paper boarding passes...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
kuldeep rathee
Report
Copy

Refund not received

Address:10 sect.rr

Maine srinagar to delhi 28 may 2020 ko SXR 16:45 TO DEL 18:20 ko book thi.
jiska pnr no.BDT44N hai.jo ki 4 pessanger the
meri complain y hai ki corona time ke chlte meri flight spice jet ki tref se cancel ki gyi thi.to muje abhi tak mera ticket refund nahi mila h.to kya me jan skhta hu ki muje mera refund abhi tak kyu nahi mila....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kinshah1911
Report
Copy

Damaged and broken luggage

Address:SpiceJet Ltd., 319, Udyog Vihar, Phase IV, Gurgaon - 122016 Haryana, India.
Website:www.spicejet.com

Hello
I had been travelling from Dubai to India on 21.02.2021 in the flight SG176 my PNR is Z5JVGB. My bag has been broken due the mishandling of the SpiceJet team at the airport. Request you to please help me for the refund of my bag whose cost was ₹9000....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Late for 5 hour rajkot to Delhi flight on 16th Feb and late of Delhi to Rajkot flight 10 hours .

I book my ticket on 16 th feb to attend my friend marriage but due to late for 5 hour flight I miss my friend marriage and when I am returning back from Delhi to Rajkot flight got delayed by 10 hour .
Reason for delay was given that flight got delayed due to bad weather but if that was problem how others flights are take...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sahil mulla sam
from Noida, Uttar Pradesh
Report
Copy

Mis behaving with passenger

Address:mumbai airport
Website:airlines staff report

Dear Sir/Mam

Very bad experience i got in mumbai airport with spice jet staffs by Mr.Ralston pereira don't even know him how to talk with passengers. My 7 year old son know him how to talk with elder people with respect.

thank you
saquib mulla...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sahil mulla sam
from Noida, Uttar Pradesh
Report
Copy

Avoiding the solve passenger problem

Address:Bangalore

Dear Sir/Mam

Please to inform you that Mr Ralston pereira was talking with rash and loudly with passenger. I was requesting him that i have to go outside, But he doesn't know how to solve customers issue. Before listening just shouting at me and saying that not possible.

Thanks And Regards,
Saquib...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pavaneshk
Report
Copy

Unknown booking

I had an unknown ticket booking message . i just wanted to confirm that the given number is not my belonging if any issue happens its not on me and the details is incorrect . so please check once again...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:I/601, COUNTRY PARK, DATTAPADA ROAD, BORIVALI(E)

PNR : YFCIGA

The ticket are booked by us last year. Spice jet has cancelled the flights. Spicejet team has committed to refund all the ticket amount . but spicejet team are doing false promise . after e-mailing/approaching 25 to 30 times. spicejet are failed to returned the money. every time spicejet team gives reason and delay the money refund.
Mahesh Janjirkar
ph. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Srinagar kashmir.

Respected sir/mam,
I had booked flight from Srinagar to Jammu on 8 Feb 2021 with departure time 1:40 pm. I have reached at 11 and completed all checkings and also web check-in before 12 pm. I had boarding pass in my hand on which boarding time was mentioned as 1:10 pm. I reached counter at 12:55pm and the staff refused to enter me saying boarding time is over. The staff were very rude. We reached before mentioned boarding time but...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Srinagar kashmir

Respected sir/mam,
I had booked flight from Srinagar to Jammu on 8 Feb 2021 with departure time 1:40 pm. I have reached at 11 and completed all checkings and also web check-in before 12 pm. I had boarding pass in my hand on which boarding time was mentioned as 1:10 pm. I reached counter at 12:55pm and the staff refused to enter me saying boarding time is over. The staff were very rude. We reached before mentioned boarding time but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Srinagar Kashmir

Respected sir/mam,
I had booked flight from Srinagar to Jammu on 8 Feb 2021 with departure time 1:40 pm. I have reached at 11 and completed all checkings and also web check-in before 12 pm. I had boarding pass in my hand on which boarding time was mentioned as 1:10 pm. I reached counter at 12:55pm and the staff refused to enter me saying boarding time is over. The staff were very rude. We reached before mentioned boarding time but...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Srinagar Kashmir

Respected sir/mam,
I had booked flight from Srinagar to Jammu on 8 Feb 2021 with departure time 1:40 pm. I have reached airport at 11 and completed all checkings and also web check-in before 12 pm. I had boarding pass in my hand on which boarding time was mentioned as 1:10 pm. I reached counter at 12:55pm and the staff refused to enter me saying boarding time is over. The staff were very rude. We reached before mentioned boarding...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohitvermassb
from Noida, Uttar Pradesh
Report
Copy

Delaying flight no SG8152

Address:Frontier headquarters SSB tezpur assam

Dear sir.
I have booked 04 tickets in your airlines. The schedule time for take off the above flight was 10:20hrs from delhi and land on guwahati was 12:25hrs.
But the flight didn't take off from delhi airport.
My family is facing many problems because of this inconvenience from your end.
No any drink/water has served to these passengers yet.
This act shown that your misbehave to your customers. br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
powerpoint expert
from Bengaluru, Karnataka
Report
Copy

Flight time changed

At the Gwalior airport on 5/2/20121 my flight was at 13:20 and has to arrived at 4:30 on Bengaluru international airport but without informing me by the time they changed the time to 10:20 am and i was not known by this please give me my all refund because it was their fault not mine they did not inform me....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
abhinav2509
from Noida, Uttar Pradesh
Report
Copy

Rescheduling of flight

Hi
i have booked ticket for my wife and kids for 23 march from pune to jammu.
when i booked the ticket i kept in min layover time and accordingly i booked it
subsequently i have been told that my flight is rescheduled and the layover has been increased to 18 hours
this is morally wrong
if it was rescheduled it should have been done keeoping the mi layover now my family has to spend 18 hours on airport...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jyotiyadav25
from Vadodara, Gujarat
Report
Copy

Refund of ticket cancelled by airlines

Address:C 104 SHRINAND NAGAR PART 2

I had booked flight tickets from goibibo, Ahmedabad to Kishangarh journey on dated[protected] flight SG 3014, pnr GGV82U and return ticket from Kishangarh to Ahmedabadd journey date[protected] Flight SG 3015 pnr Y5G2WR. Flight SG3014 was cancelled by your airlines and at airport they told me to refund both the journey amount within 4-5 days in the account where I booked my ticket. Now as on date I have not obtained any refund amount. Now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashish.bhat
from Ahmedabad, Gujarat
Report
Copy

Flight Change - PNR - RDLP3D

Address:Flat No-203, 2nd Floor, Block- A4,

My Flight booking has been rescheduled by Spicejet on 27 Feb, 2021 from AMD to IXJ and on 16 Mar, 2021 from IXJ to AMD.

I want only non stop flight...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:[email protected]

Dear spicejet team,
I have booked flight dated of 11june 2020 for all my family member form jablapur to mumbai (PNR No. JC3QJW)

Flight did not take off and got cancel and airline has given the message that my amount is save in credit balance and I can utilize the same for my future booking.

Now I am trying to use that but I am geeting message that i should connect with travel operator and when I am...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gourav Kumar Sahoo
Report
Copy

Done fraud with me!

I have booked my ticket on the Spicejet website for 6th Dec from JSG-BOM(Jharsugda-Kolkata-Bombay) which was scheduled at 4:40 PM.
I reached the airport at exact 3:40 PM as I thought everything was done online, the only thing left was boarding. But when I reached the airport the staff members didn't allow me to board and gave me the reason that the luggage truck has already been loaded, So I told them I Will leave my belongings outside...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chikul@3103
from Bengaluru, Karnataka
Report
Copy

Refund did not happened

Sir,
With respect to the above subject the flight number PNR : P9GPWS/SG
BOOKING REF NO.: 98197783
THIS FLIGHT WHICH WAS TO BE DEPARTED ON 11TH JANUARY HAD GOT Cancelled and the refund hasn't been given yet
Pls do the needful without further issues
And pls have a proper system for such issues ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy