SpiceJet Complaints & Reviews

To SpiceJet team,
Why you again n again changed my schedule flight
Already discussed with you and changed schedule as comfortable time,
so why you again change same time flight 7 o'clock how is possible. it is the very serious matter. I come from Kerala to Chennai 7 o'clock so I how is attend my flight why you changed please explain...

Pnr no Q87R8F

Thanks
Rahul Kumar Mandal

I have booked spicejet flight from jaipur to ahmedabad on 5th March and the flight was cancelled on 15th March 2021. Mails has been sent but there is no revert from them and the refund has not been processed yet.
PNR: FI2KGE

April 10 2021 SG 141 dxb to ccj flight delayed in 2 days. Me and other passengers trapped inside the dubai airport. We can't allow getout from the airport so we are locked. 2 days no food no accommodation.no cash to buy food inside airport its very expensive. Then spicejet staff coming and telling so much lies to us for sitting there. They told with in 2 hr 3hr... Etc technical issue like so much excuses. We lost our 2 days and health. Its covid situational we are trapped in airport. Spicejet please give me a compensation For this cheating.i waiting for that. We lost so much money for this.
Contact [protected]
Pnr QBVQRZ
MOHAMMED SHIBAS

I booked my flight from Kolkata to Mumbai last year in March 2020. Due to corona pandemic and high risk I was not able to travel through this flight. Due to this my flight amount was saved in Credit shell. When I contacted Spicejet customer care they told me that with that credit shell amount you can travel through another flight untill 31st March 2021. And they told that according to government guidelines if that amount is not used it will be refunded in your bank account. As I didn't receive my refund and was not able to contact customer care, I wrote a mail to Spicejet customer care asking for refund. I still didn't get any response.

Passenger name- ajit nair.
While travelling from mumbai to dubai, was told to remove power bank from one baggage from mumbai airport and the passenger did so.
After reaching dubai, he has not recieved his baggage yet. We have called customer executives so many times but they are so irresponsible. I am afraid we have lost our baggage. Its so pathetic. Never fly through spicejet.

Spicejet contact number //[protected]//. Spicejet contact number //[protected]. Spicejet contact number //[protected]. Spicejet contact number //[protected]. Spicejet contact number //[protected]

I have booked ticket with spicejet frkm patna to hyderabad and the flight was cancelled due to lockdown.They put my money in credit shell with validity march 2021.Now as per the government order they have to refund the credit shell amoumt but I have written so many mails they are not replying.Also the customer care executive is sayi g they will not refund money and have extended the validity to next year.Also tney are deducting vonvenience charges of 500 from the total amount whereas indigo has refunded the total amoumt uaed to book the flight.
I want the refund of my credit shell and spicejet is not taking any action.

Dear Sir/Madam,
I booked my flight Hyderabad to Ahmedabad, PNR no. Q8M3PF, Amt 3, 215.00/- on dated 23.03.2020 and my return ticket is Ahmedabad to Hyderabad, PNR no.S4QDQR, Amt 2674.00/- on dated 25.03.2020 but till date not refunded as per Govt. norms.
It's requesting you please refund my Amt (3215/- and 2674/-) as urgent basis.
Thank you.

This is for your kind information and records.

Enclosed: both flight ticket

Rds, Indranil Garai
+91-[protected]
[protected]@gmail.com

On my return flight SG 493 from Pune to Bangalore on March 25, 2021, most of the middle seats were occupied and despite passengers on either side - no PPE was provided to the middle seat passenger. My wife and I being doctors and three other doctors on flight pointed this out to the cabin crew and also pointed out that apart from us noone was wearing the visor. The crew stated that PPE and visor are optional. Furthermore, we were delayed on the tarmac for 4 hours (technical reasons). while those o[censored]s going to bangalore had negative RTPCR test there were many passengers on the flight who were travelling onward to Darbhanga, Bihar, who were not required to do the test. We, as dotors, requested the cabin crew, in the interest of mitigating the risk of spread of Covid among passengers, to allow deplaining of passengers in interest of safety till the technical issue was sorted out. However, the cabin crew, simply ignored our request. When I left Pune I was COVID negative. Today I am COVID positive, I am sure some other passengers may also have turned positive. My complaint is against the appaling lack of concern of the airline for Passenger safety and not adhering to simple norms that have been framed by DCA for passenger safety. If indeed the norms have been relaxed and made optional by DGCA then I would extend my complaint against the DGCA too.

I travelled through spicejet airlines on 28th of march 2021 from Hyderabad to Nasik.
I had 2 bags with me out of which one had Rupees 12, 000 cash in it.
A day after my journey (29 march), I realized that the cash was missing. I looked for it everywhere. After a couple of hours the only possible explanation for this is robbery. If in case it was taken out due some rules or security guidelines, it would have been informed to me beforehand.
I also remember that during unloading of all bags from plane, I did not see my bag being taken down( I was in the airport bus at that time).

Despite repeated requests for reimbursement of the flight ticket fare (PNR THTR9U/SG; Flight No. SG288 on 29 November 2020), there hasn't been any progress. The said flight was cancelled by Spicejet itself with an assurance that the tickets would be reimbursed within 7 working days, but it hasn't kept the promise yet.

Dear MS MISHRA (PNR: AEKYFN): Your baggage for SpiceJet flight SG 732 to Delhi has been successfully checked in. Baggage tag numbers are – [protected]...this is the message I received yesterday at 2.30 on but after reaching Delhi.i didn't received my luggage..and they told that I should filled one form to authority and my luggage will come by next flight i.e. 11.45 pm Goa to Delhi and I will get information from spicejet but I was waiting whole night and no. Given was switched off. It is highly unprofessional to treat the passenger like this..I m still waiting for my luggage.. please send my luggage back to me ASAP as my all important stuff is there..

Hi Team,

Spicejet last year cancelled by booking due to covid lockdown and blocked my money in the form of credit shell. Its been an year and they dont have flights available and whenever there is any available flight they cancel the same couple of weeks back. Its almost been an year and my money is still stuck. I have requested them to initiate my refund but they refused. Kindly assist as this is a matter o[censored]rgency.

I had my Flight booked from Dubai to Mumbai for 29th March (PNR MECQRD). I had to cancel it for some personal reasons, I was promised to refund AED 550 (INR 10862) after deducting the cancellation charges of AED 336 (INR 6636). I have been following up with the company through email and calls since long. Firstly it takes approximately half an hour to reach a customer service representative and the response we get from them is the lamest of all, "Sir you will receive the refund at the earliest". It is difficult to understand how do they define "earliest". I seek a solution to this issue ASAP.
Thank you
Ayan Ghosh

Respected sir,
I booked flight tickets from Hyderabad to vàranadhi and vàranadhi to Hyderabad.
Services were cancelled by specejet itself. Both the tickets were cancelled. Till now refund not received yet.
For live chat also no one not available.
Please provide the refund details on below cancelled tickets
(PNR: P9FCUS): SpiceJet flight SG 703 from Varanasi-Mumbai-Hyderabad dated April 13, 2021.

(PNR: IE9B9A): SpiceJet flight SG 704 from Hyderabad-Mumbai-Varanasi dated April 9, 2021
Cancelled throw www.spicejet.com chat with agent and cancelled.
Refund not received

Respected sir,
I booked flight tickets from Hyderabad to vàranadhi and vàranadhi to Hyderabad.
Services were cancelled by specejet itself. Both the tickets were cancelled. Till now refund not received yet.
For live chat also no one not available.
Please provide the refund details on below cancelled tickets
(PNR: P9FCUS): SpiceJet flight SG 703 from Varanasi-Mumbai-Hyderabad dated April 13, 2021.

(PNR: IE9B9A): SpiceJet flight SG 704 from Hyderabad-Mumbai-Varanasi dated April 9, 2021

Dear Sir/Madam,

We were travelling onboard SG 157 on 25/03/2021 from Mumbai to Darbhanga. The details of the passengers are as follows:

Mrs Subita Jha; PNR: SGTE4X
Mr Manikant Jha; PNR: SGTE4X

We have lost a nokia mobile phone as it slipped out of hand and went under the seats while landing. However, we could not find it after searching for it after landing. kindly inform me on the following contact number if my mobile is found.
Mobile # [protected]
Email: jhaarun.[protected]@gmail.com

Thanks

We have travelled in flight no. SG 785 from Delhi - Goa dated 17th March. Refer the complaint no. 51713 raised by us manually at the airport.

In this flight our 4 bags have been mishandled and damaged completely refer the pics attached.

1.Refer the attachment no. 1 & 2 Aristocrat stroller bag which I've just purchased for this trip has been manhandled to that extent and broken in bit & pieces . If you see the pics its trolley pieces has been missing as if it has been done deliberately with some other purpose in mind.

2. Refer the attachment no. 3 & 4 my pure leather bag which is of very fine quality and can't be easily damaged has also been damaged in the same manner & its pieces are missing and is beyond repair.

IRONY is Spicejet is not accepting their mistake & offering us Rs. 1000/- as compensation.
How can Airline do like that is really beyond understanding. Is this the kind of service and safety assurance they talk about.

Refund of full credit shell amount for PNR NO. FEL3WA needs to be transferred in my bank account with interest as per supreme court guidelines. Spice jet blocked my hardearned money in the form of credit shell which is illegal.

Today I timely reached before 15 Minutes Delhi Terminal 3, Gate No. 42C, PNR - H6BLNL, Delhi to Ranchi Flight,
But the officer there did not allow me to enter, I requested a lot