SpiceJet Complaints & Reviews

I have receive refund from spice jet for DXB/AHD DCTH4Q since March 2020, till date no action....

My flight is on 24th June 2021 which is at 10:35am departure from delhi to srinagar. I was booked in February. Yesterday I got a message from airline that they delay my flight timing which is at 11:25 am. I called customer care and said for rescheduling my flight timing on the same day, same passenger, which is at 6:45 am. Thay said that is not our policy we could not changed the timing because of our policy. Our policy is only for if the...

I have been contacting for my refund since January. Only response I have been getting is "we are under process of your refund", nothing else. I have sent almost 30 emails to their customer relationship and they keep making excuses . It's not only about money. It's about honour and dignity. Why do we have to beg them for our own money. 😡

PNR : NEVIGN...

My flight was cancelled last year in the month of april due to nationwide lockdown . I have not received the refund till now . The airline is saying that i can book the it other time. However i am not planning to travel for another 1 year . Below are my details.

PNR - H8ZPUF

Please look into it ASAP.

Regards,
Nisha...

Confirmation Number (PNR)
GIRY8B/SG, 11164732/SG

Booked the flight for 14th June, they have changed the connecting flight to next day on 15th June,
Then again flight changed to 15th June and changed the destination of connecting flight from Delhi to Gwalior.

Where the person will go? 21hr layover from the new city altogether???

now when I tried to check it's showing the connecting...

I was the first ticket I booked on 02-Sep-2021 (PNR-FBQ2KW) that time Flight canceled after I booked the other airlines.
this amount is not refundable so add a credit shell.
Again, book the ticket Dubai to Madurai on 1-Dec-2021 at that time also your side flight is canceled.
Now I book the ticket on 18-Jun-2021 Also canceled your side you provide the ticket of 06-July-2021 or 02-July-2021 but I need to travel this month....

From last 3 months. Calling spicejet not refunding my ticket cancellation amount. Ticket was canceled due to COVID issue. Every time I call give different reason and not refunding my amount....

Hi Sir,

PNR: IHK86E, C7S47C

I've requested refund of my credit shell balance but only my agent booking amount has been refunded but my direct booking amount for the above mentioned PNR's haven't been refunded.

I SAID -
I'm Always Mailing you since a month PNR - IHK86E For refund on 25/03/2021 amount of Rs.35228 and details of bank are given and then on 01/04/2021 second PNR - C7S47C was...

I had a booking last year having PNR no : NHICTH, the flight got canceled at that point of time due to the COVID situation and the amount was allocated to my Credit Shell, the expiry of the credit shell is on 25th May 2021.

However with the current situation i don't see any change of travelling within May 2021. The balance amount in my Credit Shell is 8762/-( refer the screenshot below. So i requested for refund of my full...

I have been following up from Spicejet team from last 70 days. They just keep on telling will refund you. Till date no refund and i must have mailed them atleast 20 times for the refund. Its customer hard earned money. First they ask for all bank statement and all which is immediately provided still there is no refund to the account.

Regards
Prerak Bhansali...

Hi Sir,

PNR: E4MF5L, DCJQ5D

I've requested refund of my credit shell balance but only my agent booking amount has been refunded but my direct booking amount for the above mentioned PNR's haven't been refunded.

I made a request on 1st April and sent mails more than 20 times and also tried calling them 10 times.

All the documents such as I'd proof, Bank statement, authorisation letter,...

PNR: IGWVXK

According to your team the refund was processed on 11.05.2021 but I haven't received it yet. There are numerous messages and emails which has been sent but no success so far. Would request you to look into this for me and share evidence of the refund that the company is claiming to have initiated on 11.05.2021...

I booked 4 return flight tickets from spicejet on 27th February 2020 for Mumbai to Bagdogra. Travel date was between 2nd May 2020 to 10th May 2020. Due to covid restrictions, all the flights got cancelled. Since then I have been requesting the company's customer care to provide me a full refund. But they are stalling every single time. At first, they asked us to wait till 31st March 2021 or to use the money from credit shell but we refused....

Hi,

I have booked a ticket for my parents in December having PNR : SGBT7K .
Due to the medical conditions of my mother they were not able to board the flight and I submitted the medical proofs as well .
As a kind gesture, Spicejet team gave me a coupon against the cancellation charges just for 6 months and which is expiring on 11th June.
Suddenly second wave started while we were dealing with the pandemic...

Ticket canculation not refund booking booking id IF[protected]t...

I had booked the Flight ticket on 27th May, 2021 for the flight departing from Bengaluru to Jabalpur for 30th May, 2021. But the flight have been getting rescheduled twice with no assurance that it wont repeat this delay again. This inconvenience caused by Spicejet is troubling us, forcing me to think twice whether to cancel the ticket and go by train at this highly risk period.
Greatly disappointed by the Company.
FLIGHT no....

Dear Spice jet team Greetings of the day the complains is ticket cancel refund is not done under the PNR.. EJGVVB and Transaction ID [protected] canceled date is 11 May 2021. Kindly refund me As soon as possible.
Cont.. [protected].
Email ID [protected]@gmail.com...

This is reminder of my complain dated 27.05.2021. How pathetic is this. No reply of my complain and again reschedule the flight.
Spicejet is such a ###. I can donate Rs.8179 to spicejet but never never come to you.
Thanks for such esteemed services !!!...

My mother-in-law was expired and i had booked my flight for 26.05.2021 but it has been re-scheduled 03 times and now it is 29.05.2021. This is the worst service spicejet is offering. All contact numbers of customer service and airport are switched off. Are spicejet leaving this country thatswhy they are behaving like this.

Please fix the schedule of flight or refund my money in full or transfer my departure from another city.br...

I booked a round trip flight from Bangalore to Bagdogra,

Return flight I have cancelled.

Still no refund I have received.

PNR Q56KTB

Pls do the needful.

Also while raising online complaint the server crashes...