SpiceJet Complaints & Reviews

I webchecked-in for seat selection and meals on board in the flight SG-328 (scheduled on 11 March 2023) on 09 March 2023. Payment due(Rs. 549) is debited two times from GPay(at 7:14 PM) & PhonePay(at 8:02 PM) but didn't get any confirmation from Spicejet.
I need to get resolved this issue immediately as I have to book and confirm my ticket for the same....

SpiceJet has once again rescheduled a flight. It has been very common case with SpiceJet that they put up a flight at the cheapest rate and then reschedule the flight giving some unacceptable reasons.
This time its flight number SG 695 which was scheduled to depart on 5th April at around 08:40 pm which is rescheduled to 06:40 am.
Fortunately the change is announced a month before.
But this has been a regular case with...

The below email was sent on the 31st Jan 2023 but until today I have not received a reply.
The mentioned that the refund has been done to their spicejet office/agent in chennai airport but did not provide the contact no. So how am I supposed to contact them?!...
None of the numbers available online are in service. Seriously you got to be kidding me Spicejet...what a horrible service!!!
Flight keeps getting rescheduled...we...

I tried to modify my booking of a spicejet flight on 26.01.2023 with Pnr XGT9RA.

After 3 unsuccessful attempts of 4422 by my side to Spicejet in which all the times payment was deducted from my account, i had to finally pay 4764 from account ending 4500 via UPI (reference number[protected] to Spicejet on call and only then my itinerary got changed.
I would like to mention that the amount for three of the payments...

I have booked the tickets on 15/1/23 for dubai to pune return (traveling dates 1/7/23 to 26/8/23) from SpiceJet airlines. As it was being booked with credit card issued by UAE bank. Payment of AED. 2698.10 deducted but airlines have not issued me the ticked instead cancelled my PNR. UCU8GZ. We have called and mailed them so many times. But only they assure us but no refund against the ticket cancellation. Kinly help to receive the refund....

I was traveling from madurai to mumbai at 6-feb-2023 on 16:00 hrs and during that delay was upto 1 hr for departure and same today also same flight I was booked to madurai to mumbai then again it was delayed upto 30 min. Why always doing same thing. Your company can not able to run flight business on time. Your always loosing your credibility and loyalty

My pnr number is XI5TKK...

We had wtitten on [protected]@spicejet.com on 7th February but we did not get any unique number for any response to our email since then.

We flew Dubai from Mumbai on 1st Feb flight number SG 14, PNR - UDPHUJ. On arrival at Mumbai 0630 hrs and after waiting for 45 min for our luggage, we were informed that our 6 bags were off-loaded in Dubai itself. We were not alone, there were 20-30 passengers who did not get their bags....

Hi all,
This is to your notice that SpiceJet airlines at IXB station has their own rules. I had a cabin luggage and a backpack where I had carried my laptop. I was asked to weigh both the luggage and pay extra amount of ₹3600/-. I accept the fact that my cabin luggage was 2 kgs extra and I was ready to pay for it but why weigh my laptop bag? I’m a frequent traveler and have never seen such kind of scenario in other stations. When...

Who faced the same issue, read my message.
I spent 4 months talking to spicejet, but they didn’t do anything.
At the same time I raised transaction cancellation via my bank support. They made some another request to visa and after a few months bank returned me the money spicejet took. I don’t know how it worked out for me, but my advice to you is to raise the request via your bank, spicejet is just scam who steals money...

Hi there,
I booked spicejet online and funds were charged by them without releasing a valid PNR and even after one month and writing them numerous emails my funds are not released. Let's see how you help to release my funds.
Below are the details of the funds charged by spicejet.
Date of transaction: January 15, 2023 (2:42pm)

2 Bank name: HDFC BANK
3 Transaction reference number/Payment ID: Please...

We were 12 members flying from Delhi to Ahmedabad on a SpiceJet flight SG 193 on 12th Feb at 8:30 PM. Our PNR Number is CJ4VFR and WJZLWX.
When I tried to web check-in around 5:45 PM I came to know the flight had already departed around 1:40 PM. We did not get any intimation from SpiceJet via email, sms, or phone call.

I called up SpiceJet customer care and they tried to put us in next available flight but they did not...

I was supposed to be flying out from Dubai to Mumbai on the 18th of December. My flight was initially booked for the 13th of December, however on the 11th of December I made the change in my flight ticket on the Spice Jet website to fly on the 18th of December. I have a credit card charge to confirm this change as well. I checked on the Spice Jet website on the 17th and it said that the flight is on the 13th of December, however I had already...

We were travelling from ahmedabad to Dubai on 4th of Feb by Spicejet SG 15 flight PNR-G8WVGF, which was late by 1 hour and after reaching Dubai, while waiting for the baggage- we received our baggage very late and when we received it, that was completely damaged from one side which made it easy for the items to come out. We lost items in the baggage, and some items are damaged. We have been chasing the [protected]@spicejet.com since then...

First of all, we received our baggage very late and when we received it, that was completely damaged from one side which made it easy for the items to come out. We lost items in the baggage, and some items are damaged. We have been chasing the [protected]@spicejet.com since then and yet we are not getting a satisfactory response as they are saying, ignoring all the hassles and delays we had to face, that they are not responsible for any of...

First of all, we received our baggage very late and when we received it, that was completely damaged from one side which made it easy for the items to come out. We lost items in the baggage, and some items are damaged. We have been chasing the [protected]@spicejet.com since then and yet we are not getting a satisfactory response as they are saying, ignoring all the hassles and delays we had to face, that they are not responsible for any...

I Amit vinay kumar dubey,
was traveling from bom to delhi on flight SG8152 on 15th feb 2023 at 7:20am
PNR- QF2K5Q.
When i arrived at delhi airport i found out that my baggage's one wheel has been broken as if someone has pulled it.
I was unable to find baggage counter of spicejet there as i was getting late for my office i got out of airport and
Currently i am staying at hotel grand President, Karol bagh...

Dear sir or madam

Am fed up with spicejet airline's refund process. On 8th jan 2023, i have add an add-on service but the service was not added to the ticket and rs 8997 money was detected from my account.
Spicejet booking pnr ydt83g: 08 jan 2023 dubai-kozhikode for mr. Paramel saloman
I have raised a complaint regarding this incident but no action has been taken simply in the mail (Our corner team looking).br...

Lost baggage
I lost my checked in baggage on 10th November 2022 on my flight from Dubai to mumbai . Even after contacting customer relations of Spicejet no one got back to us. We had the most important items in our bag and no one cares?? This is your customer service? This horrible service has costed us lost of thousands and worst flight experience ever. Where is our bag? It’s lost since more than a week and no one cares to find...

Dear Sir/Ma'am,

I would like to lodge a complaint against the SpiceJet authorities for the harassment which we had to face on 5th February, 2022 at Pune International Airport. Please find the events which occurred on that day in detail below:

1) I had booked two flight tickets from Pune to Kolkata (PNR: QB5SJP/ SG, Booking Ref. No:[protected] for the passenger names, which was scheduled at 5:15 PM. (File Name:...

Dear SpiceJet,

My luggage was badly damaged during a recent flight on your airline, and I have obtain guidance from your Airport staff (Sindu V) for further assistance and help in getting the appropriate compensation. Please help me resolve this situation immediately.

On Jan, 4th, 2023, I travelled from Pune Airport to Bangalore Airport on SpiceJet Airlines, Flight SG 532; my PNR/Booking reference number is...