SpiceJet Complaints & Reviews

I tried to book a ticket from Mangalore to Dubai on 27th September 2022.
I paid the amount with CVV and OTP. An amount of AED 2082.7 immediately got deducted from my credit card and the final page showed that there was an error in booking ticket. No PNR was generated.

I immediately called customer care 3 times who said the money would be auto refunded. I then emailed nodal officer who said it would be refunded within...

Hello,

I am writing this complaint against non-refund for PNR - M8T6GS & PIB3MH.

The reason for request for refund was placed because the flight date changed by Spicejet and that also preponed by one day without confirmation from my side.

In the start, I have sent email for refund to Nodel officer of Spicejet (email communication attached) requesting them to refund the ticket amount. They have...

I had tried to make a spice jet reservation on the 16 June 2022 through the Spice Jet website. The process went through till the amount being deducted from my bank account, but the ticket was not issued to me. When I checked it was found that the transaction had failed. The amount being deducted from my bank account being 6572/-. Transaction number[protected]. When I called up the customer care, they assured me that the money will be refunded...

PNR B7RTFV
Date 05/10/2022
Flight SG15
Payment is sucessful but the booking is incomplete. Wrote e mail to spicejet customer service but on reply....

I had booked a flight from hyderbad to goa on June 23/2022, 7 10 am . The flight was rescheduled to 19.10 evening by the airlines and I received a mail stating that we can cancel the ticket with full refund if we don't wish to travel. I cancelled the ticket and got the status that refund will be received in 21 days in changes.spicejet.com website. My pnr no WB9QFP/SG. It has been 3 months and I have still not received the refund. When I called...

Seeking compensation under EC Regulation 261/2004 for my delayed SpiceJet flight. The details are as follows:
Booking reference: 80043704
PNR: EYTM6Z
Flight number: SG 6
Departure airport: Dubai
Scheduled departure time: Sat 06/08/22 10:50
Arrival airport: New Delhi
Number of passengers: 1
And as a result of the delay I also seem compensation for the food I had to buy in the Dubai airport...

Flight SG3282 rom Guwahati to Kolkata was delayed by 3 hrs and 40 mints on 4th October'2022, flight departure time was scheduled at 7.25 pm. I was traveling with my child and did check in 6.05 pm. Just after checkin i received msg flight schedule departure postponed till 11.40 pm. Do you feel the pain of passengers when someone need to wait such a longer time in airport with a child? The service is pathetic. I am feeling sorry to myself why...

I m very frustrated to travel with spicejet because everytime my flight was delayed 4 hours approx in both round-trip flight from amritsar to dubai (sg055) and return from dubai to amritsar (sg056).. very bad experience with spicejet......

Please note my money got deducted 3 months ago and ticket was not booked due to technical error.
I have raised a refund request to the email id but still my money is not refunded. My PNR is HY4JSC.
My email id is [protected]@gmail.com...

A transaction was made on 16th June of Rs 9851/- towards a ticket booking . But the booking did not get completed and the amount was deducted from my bank account.

On speaking to a customer care executive I was informed that the amount will be credited to my account within 7-10 working days . This did not happen . I sent a mail to customer relations on 5th July . On 13th July I received a response from spicejet asking me...

Refund pending for case number 09984569
False assurances given to just wait for some days from past 100 days.
Worst customer experience!
Worst technical platforms to charge customer double than transaction amount.
I do not know how can such a crappy organisation is allowed to operate!
There is no check on complaints- no sla, and no value of customers feedback and complaints. Almost 18k rupees refund pending...

I was harassed today at nashik Airport by a lady name Neha. I was traveling from Nashik to Hyderabad, relocating myself to new city. I had a laptop bag, which is basically a hand bag, 1 cabin bag and 1 check in bag. I was asked to keep both my bags for check-in even tho 1 bag was for cabin. The lady fought with me and was not supportive at all. I was my fellow passenger to help me if they could share my luggage with them and he agreed. But...

Hi
Yesterday i was traveling from Dubai to Delhi from spice jet.
The behavior of one staff Mr. Norman at the boarding gate was very harsh and was not at-all expected from spice Jet staff.
He is so rude with the passengers
One of my colleagues has an argument also and we told him ok next time we will not travel with spice jet but still he is telling ok its your wish. And he wants our boarding pass and telling that...

My self Dinesh Pancholi ...I was booked my ticket on dtd 22.01.2020 with PNR No: DB8M4G
Spicejet cancelled the flight of SG61, 29.03.2020 Travel from AHMEDABAD to Muscat
Flight was cancelled by spicejet due to corrona lock down ..I was toomuch time mail to nodal officer of spicejet and also customer relations mail.
You can check complain no 10152183 complain from email address [protected]@gmail.com.
br...

Booking reference ME1CUG

My return flight (Direct) from Varanasi to Ahmedabad has been changed by Spice jet to 15 hours duration with stop at Jaipur. Why has this been done ?

Is this a new business model of Spicejet to fleece the customers?...

I want to High the rediculus flight service of spice jet. I have booked my ticket from Mumbai to kanpur on 10th Sept at 11 am.
1. They rescheduled the flight and did it via connecting flight via delhi. No prior info on call was given. So now the rescheduled flight are 10th sept 00:35 and then it will reach Delhi at 3am and then 7 hrs layover in Delhi and then again 10 am from Delhi to kanpur. So this was the sechedule now.
2....

Hi,

I am Mercy Veena Dsouza.

I had booked 3 flights on Spicejet Airlines. Details pasted below.

PNR: NF7KXD
Flight No: SG 3028
Trip ID:[protected]
Mangalore to Bengaluru
Travel Date: Sat, 10 Sep 2022

PNR: WJ3FQH
Flight Nos: SG 3024 and SG 3023
Booking Ref. No: 22123092
Bengaluru to Jabalpur (round trip)
Travel Dates: Sep....

I had an flight from Delhi to Nashik which has been rescheduled to 15th which is not acceptable to me.
I have tried to go to the link for changing but it is saying to call customer care. When I call customer care, nobody is picking up.
This is simply a case of mental harassment and utmost unethical behavior by Spicejet.
We, consumer have nowhere to contact the airline or even simply cancel the flight on our own terms....

My flight SG 8252 has been rescheduled ny airline due to which im going to miss a very important event tomorrow
Ask the airline to either reschedule at the same time or pay me compensation...

I was travelling from delhi to chennai on 5.09.22 my flight departure was 8.45 a.m but it got delayed and I reached chennai around 12.00 a.m ...when to collect my luggage and left the airport through metro that's where I noticed the zip from luggage was broken without damaging the padlock... I was shocked and opened the luggage and the cash 50000 which I had was not there.. went back to the airport again and spoke with spicejet staff... They...