SpiceJet Complaints & Reviews

No1 fraud and cheating spicejet
Playing game with passengers

I book a flight ticket pnr : l9ntmp n journey date was 3 may n flight cancel becoz of covid 19 n i call to customer that flight has cancel plz refund it back to payment mode they say me that payment will credit to payment mode in 2 -3 week but one month gone no refund till now.. N till now they r just giving time n when i call them they just pickup call n cut it after they listen pnr no..

Ref number received from auto reply from spicejet. No one has approached yet. Tickets are for 07.06.2020.

Reference no.[protected]

Requested to act immediately.in my mail i sent all details against this reference number. Kindly intimate as i could not go in my onward journey in spice jet so cannot comlete return journey. Hence this erquest is made.
Regards

I saw the job vacancies through the quikr jobs site and after uploading my cv i got a message from tx-rshine telling me that my cv is selected for airline-air tkt grd staff, salary 45k and for more info - [protected]. So i contacted this no and they told me a whatsapp no for sending my details. That no is [protected]. Then i got a confirmation mail for selection and they told me the hr will contact me soon through the no [protected]. During the phone call, they asked me to pay the registration fee of rs/- 2500 to the so-called company account no [protected]. Then they provided me an online aptitude test by the link http://www.indiabix.com/online-test/aptitude-test/random. after attending the test i provide the screenshot and they told me that i passed the 1st stage and the second stage will be today after 12 pm through phone by hr. But due to some doubt, i checked the official website of spicejet airlines and saw the fraud alert.

I had booked 2 seats in spicejet on 28 jan 2020 which pnr no. Is zfm8ma. Travelling date was 29 april 2020 but due to lockdown the flight cancelled automatically. I claimed my refund but there is no response from spicejet. I tried to complain many times but there is no response at all. Till now i have not got refund for the cancelled flight. Kindly resolve the same on priority basis. Screenshot of the ticket is being attached.
Thank u

Dear team,

I had been following up with spicejet for refund since 30th april. They had promised me to give refund. Now they are denying for the same. Please find attached mail confirmation from spicejet. They have delayed this now, i dont want make my trip to deduct any amount. I want full refund to my account. There no mistake of mine i have followed before more than a month of my travel. Pfa details for your reference.

Regards

Sir my name sachin goel three tickets book 8/5/20 spicejet jharsuguda to delhi flight your flight cancelle please my refund my account your customer care commitment but message spicejet credit please allow my refund my account sir my mobile number [protected] pnr hilcsr

Please help me in getting refund of my tickets cancelled on 22 march, 26 march and 17 april 2020 (Pnr nos. (22 march (Pnr - h4pqyb), 26 march (Pnr-c5et5y) and 17 april (Pnr-abc5vj).

I have already written mails to [protected]@spicejet.com, [protected]@spicejet.com and [protected]@spicejet.com

But not getting any refund.

Ajay kumar rai
[protected]@gmail.com

Hi team,
I have booked ticket from spicejet ref pnr number (H8sfkc) and spicejet cancelled flight and refunded amount in credit shell, now please give clarification on this what would i do for this amount if i dont want to travel by flight it was an emergency that is why i booked urgent ticket.
I request to take up the matter and initiate refund in source.

I have booked a Flight ticket on 2-June-2020 with No proper reasons Flight Has been Cancelled by Spicejet.So, Amount has not been Credited back to my bank account it has been added in Credit shell wallet.
I couldn't get back the Money to my bank account.so I have booked one more flight in 8-June-2020 As i don't have money to book one more Flight in Diffrent Airline.This Fight also has been Cancelled with out any Proper reason.
Spicejet...

I have raise a request for my refund amount (Due to cancellation of flight operations) about 2 month ago and their initiated my request also but till now their are not refunded my amount.
According to the ministry of civil aviation, india, on request of refund, a full amount should be refund in 3 week from the date of request for cancellation.

But their are not obeyng this guildline and their are not refunding my refund amount.

Detailed of my ticket
Booking name - kumar keshav
Register mobile number - [protected]
Pnr no - l4tuqb
Booking id - ff[protected]
Date 17 april 2020,
Total refund amount -6254 rs.

I have booked ticket from mumbai to jabalpur for 1st june, it got cancelled a day beforey entire ticket amount is with spicejet as a credit. But i don't want to fly by spicejet with in march 2021, as the deadline o[censored]tilising the amount is march 2021.
I want refund of my ticket amount.
Please refund my ticket amount as i need fund to book further for my journey.

I hereby request you that I have taken 3 flight tickets by PNR with journey details as below:

P812VV ---- 08.05.2020 (3 tickets for forward journey)
OI6GRR ----- 18.05.2020 (1 ticket for return)
ZHR9SX ----- 05.06.2020 (2 tickets for return)

NOTE: All the passenger details of to and fro journey is same with same airport details

Now, first 2 tickets has been cancelled due to covid19 and I could not make my journey.

So I request for cancellation of 3rd ticket with PNR ZHR9SX and request for refund as we could not move out of mumbai, then how I can we be able to use this return ticket to Mumbai.

Pl arrange for cancellation of ticket and refund procedure for PNR ZHR9SX

I have 2 return tickets from mumbai to kolkata in spice jet airlines on 2 nd may 2020 and return date was 31st may 2020.
1) tandra mukherjee, pnr no. Jh1cph for sg 6421
(Occupation - school teacher)
2) sneegadha mukherjee, pnr no. K7ggpv for sg 6421
(Student in kendriya vidyalaya ins hamla, mumbai)

Due to lockdown as the flights are cancelled, the spice jet airlines have kept my entire amount in credit shell which can be used upto 16 th april 2021.
Being a teacher i get vacation only in may, so, credit shell is no use to me.
Moreover if they have not given us the services and the tickets not cancelled by us than i should get my entire amount refunded.
So, i request you kindly see to it that my tickets entire amount gets refunded
Thanking you in anticipation.

Im really unhappy with ur services. I'll have u face the police i[censored] keep repeating the same problems n services. I have book a ticket to #am for 4 times but everytime it is being cancelled at the last moment. Dont be # n stop eating our money. If this continues i shall place an fir on your company. I willale sure that your company gets closed. Its an warning ill male sure to have u face problems. Ill be making a video on this purpose tomorrow on facebook n ill show the truth behind your # hole company. Returr our money.

I book a flight ticket of my date was 3 may n flight is cancel as a covid 19 n they they me that u will get refund in 2 week but one month gone no refund till now n amount is high ticket fare is 9800 n they just making fool plz refund in look down they r in need plz..

We booked three tickets from chennai to coimbatore for june 4.. Amount debited but ticket not booked.. We want the ticket details or the amount to be refunded

I HAVE BOOK MY SPICEJET 7 TICKETS on 23 feb, 2020 through yatra.com Booking Reference Number[protected]. and spice jet pnr no. : Y9TPGC.

i paid Rs. 23649 for 7 ticket for my family but due to current situation of Corona Virus I will not take any risk with my family. i call in customer care and tell t hem the situation. and opt them either to cancel my ticket and reimburse the balance amount or to transfer my booking next year.

but they charged heavily in both condition from me.

they do not cooperate with me in any manner. kindly do the needful favor.

if there is any query call me at [protected] (ravi aggarwal) and my email id is ravi.[protected]@gmail.com

Dear spicejet i already complained but not be responded please shout out the problem. I need refund my all amounts with all convenience

I booked a spice jet ticket for my brother from yatra.com platform on 22nd may for 30th may kolkata to guwahati pnr sevusq. I received a message on 25th may stating that my flight's been cancelled due to restrictions imposed by state government and my entire amount will be maintained in a credit shell. I called the spice jet customer care today (It got connected after many attempts) and they booked another ticket in spice jet for me for 30th. Pnr number is ph2lmx. I again received a message today evening saying that my flight's been cancelled and my money will be maintained in a credit shell.
As your customer, i have two questions for you:

1. If the first flight of 30th was cancelled due to state government restrictions, why did you do another booking for the same date?

2. I want my money credited to the original source of payment of my first ticket. The choice lies with the consumer if they want the refund to original source or maintained in a credit shell. On top of that, it was not spice jet's portal that i booked my tickets from, it was yatra.com's portal. So, if anything it should be maintained as yatra.com's ecash and not under spice's credit shell. Anyway, i do not want any credit shell or ecash, i want the amount to be refunded to my original mode of payment.

People are trying to reach their homes amidst this pandemic and trying to do whatever possible for that. I have emailed you but there's no response to my email. I have stayed on call for hours to just hear that you can do nothing and that my money cannot be refunded even if i go to the highest in the ladder. Just for your information, i am not blessed with a lot of money, so stop milking it from me. You are exploiting people's time, energy and their money by not being ready to refund to the source. Requesting you to stop the additional mental harassment that you are causing to your customers and expecting your cooperation at the earliest.
P. S.: if you cannot find my account details in your book, i am ready to share it with you