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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 58

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Address:11/2, OLD PALASIA, Indore, Madhya Pradesh, 452002

FROM –
Dr. Kailash Sethi,
23, Silver Enclave,
!!/2, Old Palasia,
Indore (M.P.).
FROM –
Dr. Kailash Sethi,
23, Silver Enclave,
!!/2, Old Palasia,
Indore (M.P.).
Mobile [protected].
01.01.2020.
Dear Sirs,
Re – Broken luggage in Spice jet flight no. SG 3347 dated 31. 12.2019.
I am a regular air traveler. Yesterday i.e. 31.12.2019, I...
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Sanjib Rai
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fraud by spicejet team at airport

I booked a ticket with pnr-I5BH2Y. I reached at airport spicejet line at 0655. I asked spicejet person regarding flight he told me that flight is delayed by 30 min you be calm and wait in queue. So i waited and reached at counter at 0720. Counter person told me you are late and there is no flight delay and not provided me boarding pass. Even the spicejet person who told me about delay denied about his words. Finally i cancelled my ticket...
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Tuvisha
from Delhi, Delhi
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cabin crew refused for meal on corporate booking

Address:Dehradun, Uttarakhand, 248001

Being on a corporate flight, i changed my seat number from the self-checkin and while in the flight the cabin crew refused to serve me the meals which came included with my booking. I elaborated the seat change to the crew, but all she said was i cannot see your name on this flight and that my meal wasn't included. Even after showing her my e-ticket, which clearly stated meals included, she refused to serve me.

Heartly disappointed...
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A
Anil1960
from Motihari, Bihar
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scheduling of flight without any information

Address:E-18/299 Sector 3 Rohini Delhi qa, New Delhi, Delhi, 110085

I booked two seats in flight sg 8722 in the name of kanta garg and anil kumar garg vide pnr no. I8zims. But when the boarding pass for flight sg 8752 was issued i asked for the reason. The executive told that flight has been scheduled. When i asked why i was not informed she replied the message might not have been sent for technical reasons. I had to waste half an hour without my fault. I must be paid compensation...
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H
harshsohal
from Kolkata, West Bengal
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not giving joining date despite being more than 6 months

Hi sir,

I have cleared my medicals with spicejet for cabin crew but yet to receive the joining date. It has been more than 6 months since the medical. Spicejet is not commenting or giving any assurance on the joining date. I left my job because my tentative joining date was mentioned as may 2019 in the offer letter. Please let me know how can i expedite this issue? I also want to file a case against them on this issue....
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Priyanshu Mahapatro
from Abhaneri, Rajasthan
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not following aviation rule

Address:244223

Due to fog in delh, sg 942 landed at jaipur at 20:20 hrs. Passengers are inside the air craft and some are randering/roaming inside aerodrome. Which is a big threat to the security of airport. Still no officials are attending the passengers. Neither senior staff nor airport staff are least bother about the situation. All the passengers including infants are suffering with inhale problem inside aircraft....
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P
Parvathy Jayakrishnan
from Bengaluru, Karnataka
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bad treatment of pregnant passenger

Address:E-716 ,Raheja Residency, Koramangala 3rd block, Near Wipro park, Near Wipro signal, 560034

Horrible sevice. The flight was late by 2 hours and i'm 7 months pregnant and not only was i not allowed to priority board. I was the last one to board because they had me filling up some forms just before boarding. Nothing was said to me while i took the boarding pass or submitted my luggage. The women at the counters were very rude and the experience was horrible. I will not recommend spicejet to anyone ever....
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Hemantbarwar88
from Mumbai, Maharashtra
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not provide boarding pass and ticket for a flight

Address:Jodhpur airport, Rajasthan, Jodhpur, Rajasthan

Sir,
I have booked a flight ticket from jodhpur to pune of spicejet flight no sg8185 which is scheduled on 19 december 2019. I have reported at boarding point of spicejet counter at jodhpur airport at 1255 but spicejet jet staff did not provide my boarding pass and they told that you have late. They also told me that flight was prepond by 20 minutes. Company was not send any updates on my mail which was provided while booked a ticket.br...
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Sonai S
from Kolkata, West Bengal
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bad employee working in your organisation

Dear sir/ma'am,

This is bring to your kind attention that in your company elora banerjee is working in netaji subhash airport. She lives in airport gate no1 (Near welcome club). She is a no1 # and lots of drug case is going on her. Her mother mrs. Indrani chakraborty is also a call girl and doing a # business. I[censored] have such a bad employee with you then your company preatige & reputation will gone in vain. Also i[censored]...
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Drgokul Raaj
from Bengaluru, Karnataka
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dirty seat and unprofessional behaviour

Hello,

I just booked a flight from chennai to delhi in spicejet. I paid around inr 8000 but i received a very worst service and their staff behaviour is very unprofessional and flight got delayed for more that one hour and i paid extra 799 for a particular seat but i received a seat near emergency exit and totally the travel was horrible and i want spicejet to return the money i paid. I dont fell worth paying this much amount...
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V
Vineet295
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deboarded after boarding

Address:Pandav Nagar, New Delhi, Delhi, 110092

Flight no sg 8701 and pnr q698m, flight take off time was 7.20 and we reached 13 mins prior to take off and there was a last shuttle waiting over there and staff boarded me and one of other staff member came and instruct bus to proceed and instruct to other teammate to de board us. They took us outside and told us to take 8.30 flight by paying 32000... As per me this was the business tactics of spicejet.. I am unable to understand the reason...
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Dhruti Joshi
from Mumbai, Maharashtra
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waiting for a resolution

Hi i have been complaining to spicejet via emails, twitter and their nodal office but there is no one who can help me. I had booked flight tickets from mumbai to udaipur dated 20th november. Along with me my 3 friends had also booked the tickets since we had to attend our friends wedding. All o[censored]s reached at the airport at 2.50 but the ground staff denied the checkin and informed counters are closed as we had to report 2hours prior but i...
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Kunal ms
from Kolkata, West Bengal
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rude check in counter staff

Address:400092

This is really # service counter was close for chk in and i have to miss my flight.. It was juz a mere delay by 5 minutes.. I have to travell to mumbai from kolkatta flight no. Sg 6425.. Flight departure timing was 6am in morning.. I was late by 5 min i. E 5.20 am.. There was a big queue at baggage check in... No such announcement was made... When i came for chk.in they said counter is close... I told them there was big queue and u have to...
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Venkat Cheboli
from Chennai, Tamil Nadu
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missed flight

Dear sir/madam, i know my complaint has no value, but to relieve my pain, i am writing this. This surely junked and trashed by spicejet.

This morning dec 13 2019 have flight from maa - vtz. I had extra luggage, i went to pay at maa. I was second in q. The 2 of the female employees working there were taking and helping customers who are not in que. As a result i got bit delayed. Went though security and to the gate and gentlemen...
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Address:319 | Udyog Vihar | Phase IV, Gurgaon, Haryana, 122016

My flight sg 6237 got delayed 5 hours. Therefor i had to make extra expense by booking a flight earlier to get my flight in mumbai on time.

Spicejet does not want to refund my ticket and also claims me being a no show - which is because i had to book an ealier flight due to their delay!!! - is a reason not to take my refund serious.
I am stunned. When the flight is delayed over 2 hours, spicejet needs refund ticket...
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Goldi Sahu
from Mumbai, Maharashtra
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complaining about refund

So i have booked ticket on 7 november and it was return ticket from mumbai to kanpur and kanpur to mumbai on 10 dec to13 dec return. But due to some emergency which we were not aware of like my father got sick and it was sudden. Now few hours ago we are cancelling the ticket but the cancellation charges are too high its a big disappointment. Like ticket charges are 17000 and you are charging for cancellation 14000. Now you tell me what should...
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Address:106 KIRAN CHANDRA SINGHA ROAD GANGES GARDEN BLOCK C1 3RD FLOOR F TYPE SHIBPUR HOWRAH711102, Howrah, West Bengal, 711102

We have spicejet flight today 04/12/2019 (Flight no sg 6) from dubai to mumbai which was cancelled due to tecnical issue
Pfa cancellation certificate of spice jet
Transportaion cost approx aed 600
Fooding cost approx aed 500
Further connecting flight cancellation charges rs.2300/-
New flight charges approx rs.73000/-
I want the refund of all my expenses incurred due to flight cancellation...
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shibk
from Mumbai, Maharashtra
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non refund of money after flight delay

This has reference pnr no - b8y8uc (From kochi to delhi) dated 03.11.2019. The said flight was diverted to jaipur and was delayed. We were forced to stay at jaipur airport till 5.00pm without any alternate arrangements.

Finally your ground staff (Mr. Pandey & mr. Ashish) assured us to refund 50% of the fare and they have written the same on our ticket and stamped. (Attached).

Please arrange refund as promised.br...
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Victor Nexus
from Delhi, Delhi
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exorbitant cancellation charges

I booked and cancelled a ticket from an online portal in 30 minutes yesterday, 5 thursday december 2019.
Please explain the "airline charges -₹3000/-" below.
The cancellation details for booking reference number 05129691xxxx

I do not believe that for booking and cancellation the airline, in this case
Spicejet incurred a loss of ₹3000/- if any....
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J
jagjit_026
from Bengaluru, Karnataka
Mar 14, 2023
This thread was updated on Mar 14, 2023
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spicejet baggage irregularity report

This is to bring to your notice that i along with my family was travelling to mumbai from delhi via spice jet flight no. Sg8169 on the 2nd december 2019. On arrival at the mumbai, my check - in suitcase was missing. This undoubtedly came as a rude shock to me as it had belongings which were important and expensive lehengas, as we were returning from my sisters wedding. I immediately followed the regular procedure and filed a complaint of...
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